OpenComm C102 User Guide
Contents
HOW IT WORKS
- Headset Controls
- ON/OFF
- Pairing
- NFC Pairing
- How to Wear
- Volume
- Mute the Microphone
- Multifunction Button
- Check Battery Status
EXTRA FEATURES
- EQ Modes
- Switching EQ modes
- Multipoint Pairing
- Turn Multipoint Pairing Off
- Restore Factory Settings
- Changing languages
CARE AND MAINTENANCE
- Charging Tips
- Moisture Detection Alert
- Storage and Maintenance
Warranty
TROUBLESHOOTING
WHAT'S IN THE BOX
REGULATORY AND LEGAL INFORMATION
How It Works
Headset Controls
[Diagram: A depiction of the OpenComm headset showing the Power/Volume + Button, LED Indicator, Volume - Button, Multifunction Button, Magnetic Charging Port, Microphone 1, Microphone 2, and NFC Function.]
Power/Volume + Button
LED Indicator
Volume - Button
Multifunction Button
Magnetic Charging Port
Microphone 1
Microphone 2
NFC Function ?
ON/OFF
[Diagram: Headset with the Power/Volume + Button highlighted.]
Turn on the headset: Press and hold the Power/Volume + Button until the LED Indicator flashes blue. Audrey will say: "Welcome to Shokz".
Turn off the headset: Press and hold the Power/Volume + Button until the LED Indicator flashes red. Audrey will say: "Power off".
Pairing
[Diagram: Headset with Shokz logo. A smartphone screen showing Bluetooth settings with "OpenComm by Shokz Connected". A Bluetooth icon.]
- Start with OpenComm turned off.
- Press and hold the Volume + Button until the LED Indicator flashes red and blue alternately.
- Open your device's Bluetooth settings and select "OpenComm by Shokz." Audrey will say "connected."
NFC Pairing
Operate controls with headset powered off.
[Diagram: Headset with Shokz logo and NFC logo. A smartphone screen showing NFC settings with "OpenComm by Shokz Connected". NFC logos.]
- Power on your headset (press and hold Power/Volume+ until LED Indicator flashes blue).
- Unlock your phone and turn on NFC pairing (Refer to your phone's user guide if needed).
- Position the headset's NFC logo near the NFC detection area of your phone until the device shows pairing is completed. The headset's LED Indicator will flash blue once when pairing is successful.
How to Wear
[Diagram: Two steps illustrating how to wear the headset, showing placement behind the neck and over the ears.]
Pick up the headset, bring them behind the back of the base of your neck, and position the earhooks on your ears.
*Position the noise-canceling microphone close to your mouth.
*Wearing your headset the wrong way could cause discomfort. The transducers should rest in front of your ears.
Volume
Operate volume controls while audio is playing. ?
[Diagram: Headset with Power/Volume + Button and Volume - Button highlighted.]
How to change volume: While your audio is playing, adjust headset volume by pushing either the Volume + or Volume – buttons. A "beep" will sound when the volume is at its max.
*Listening with headset at high volume may affect your hearing and the audio will be distorted.
Mute the Microphone
During a call ?
[Diagram: Headset with Power/Volume + Button and Volume - Button highlighted.]
To Turn Mute On: Press and hold the Volume + and Volume - buttons while on a call until Audrey says "Mute on".
To Turn Mute Off: Press and hold the Volume + and Volume - buttons while the microphone is muted until Audrey says "Mute off".
Multifunction Button
[Diagram: Headset with Shokz logo and Multifunction Button highlighted. Icons for play/pause, next song, previous song, and answer/end call.]
Play/pause music ▶️: Click once
Next song ⏩: Double-click while music is playing
Previous song ⏪: Triple-click while music is playing
Answer call ?: Click once
End call ?: Click once
Multifunction Button Operations
| Action | Operation |
|---|---|
| Play music | Click once |
| Pause music | Click once |
| Next song | Double-click while music is playing |
| Previous song | Triple-click while music is playing |
| Switch language | Double-click while pairing |
| Answer call | Click once |
| End call | Click once during a call |
| Answer call waiting and end current call | Press and hold for 2 seconds when receiving a second call |
| Ignore a call | Press and hold for 2 seconds during an incoming call |
| Activate voice assistant | Press and hold for 2 seconds when device is on standby |
| Redial last number | Double-click on standby |
*Only applicable for phone calls, not online calls.
Check Battery Status
Operate controls while audio is not playing ?
[Diagram: Headset with Power/Volume + Button and Volume - Button highlighted.]
How to check battery status: Click the Volume + or Volume - button while music is paused. Audrey will tell you the battery status: "Battery high/Battery medium/Battery low/Charge me".
Extra Features
EQ Modes
[Diagram: An ear icon representing Standard Mode. Two earplugs representing Earplug Mode.]
Standard Mode: Standard listening mode with your ears open.
Earplug Mode: Use earplugs with headset in noisy environments where it is safe to block out ambient noise, such as on a train or in a factory plant.
Switching EQ Modes
Operate controls while music is playing
[Diagram: Headset with Power/Volume + Button and Volume - Button highlighted.]
How to switch EQ mode: Press and hold both buttons (Power/Volume + Button and Volume - Button) while music is playing until you hear a beep. Audrey will say: "EQ changed".
Multipoint Pairing
[Diagram: Headset connected to a laptop and a smartphone via Bluetooth signals.]
Pair Two Devices
Switch between two devices seamlessly with multipoint pairing.
Steps to enable Multipoint Pairing:
- Start with your headset powered off.
- Press and hold Volume + until Audrey says "pairing" and the LED indicator flashes red and blue alternately.
- Press and hold the multifunction button and Volume + button until Audrey says "multipoint enabled."
- Open first device's Bluetooth® menu and select "OpenComm by Shokz." Audrey will say "connected."
- Turn your headset off.
- Re-enter pairing mode by pressing and holding Volume + until Audrey says "pairing" and the LED indicator flashes red and blue alternately.
- Open second device's Bluetooth® menu and select "OpenComm by Shokz." Audrey will say "connected."
- Turn your headset off.
- Turn your headset on. Your headset is now connected to both devices. You will hear a beep, then Audrey will say "Welcome to Shokz, connected. Second device connected."
Turn Multipoint Pairing Off
Operate controls with headset powered off.
[Diagram: Headset with Shokz logo. Power/Volume + Button and LED Indicator highlighted. Sound wave icon indicating Audrey's voice.]
- Start with your headset powered off.
- Press and hold Volume + until Audrey says "pairing" and the LED indicator flashes red and blue alternately.
[Diagram: Headset with Shokz logo. Volume - Button and Multifunction Button highlighted. Sound wave icon indicating Audrey's voice.]
- Press and hold the multifunction button and Volume - button until Audrey will say "multipoint disabled."
Restore Factory Settings
Operate controls with headset powered off.
[Diagram: Headset with Shokz logo. Power/Volume + Button and LED Indicator highlighted. Sound wave icon indicating Audrey's voice.]
- Start with your headset powered off.
- Press and hold Volume + until Audrey will say "pairing" and the LED indicator flashes red and blue alternately.
[Diagram: Headset with Shokz logo. Power/Volume + Button, Volume - Button, and Multifunction Button highlighted.]
- Press and hold the multifunction button, Volume – button, and Volume + button until you hear two beeps and feel the vibration.
- Turn your headset off. OpenComm is now reset and can be re-paired to your device.
Changing Languages
Your headphones have four built-in languages: Chinese, English, Japanese and Korean.
Follow the instruction when headset powered off
[Diagram: Headset with Shokz logo. Power/Volume + Button and LED Indicator highlighted. Sound wave icon indicating Audrey's voice.]
- Start with your headset powered off.
- Press and hold Volume + until Audrey will say "pairing" and the LED indicator flashes red and blue alternately.
[Diagram: Headset with Shokz logo. Multifunction Button highlighted.]
- Double-press the multifunction button. Languages have been switched when you hear the corresponding language.
Care and Maintenance
Charging Tips
The headset will automatically shut down when charging.
[Diagram: Headset with Shokz logo and Magnetic Charging Cable. Two images showing charging status: "Charging" (red light) and "Charging Completed" (blue light).]
When the headset is at low battery, there will be a "charge me" prompt and the red light will flash intermittently. Use the corresponding magnetic charging cable for charging. The LED indicator will turn red during the charging process and the headset will automatically turn off. The LED indicator will turn from red to blue when charging is complete.
Moisture Detection Alert
How it Works:
This headset can detect liquid such as water, sweat, or rain. If the headset is plugged into the charger while wet, the LED indicator will flash red and blue. The headset will then emit a beep. If this happens, remove the charging cable, dry them completely, then proceed with charging.
Storage and Maintenance
- Store the headset in a cool, dry place. The working temperature should be 0~45°C (32~113°F). Working in a cold/hot environment, a highly humid area, or an extremely low air pressure may reduce the battery life.
- Keep the product away from heat sources, direct sunlight, combustible gas or other liquids.
- Keeping the charging port dry before connecting to the charger will reduce the risk of damage.
- This headset is water-resistant, but is not waterproof. Please do not submerge the headset in water.
- Clean the headset with a soft dry cloth.
- Do not charge right after exercising, in case there's sweat inside the charging port, which could lead to circuit burning while charging.
- After storage for a long period, please charge the headset before using again.
Note ℹ️ Design and specification are subject to change without notice. For the most up-to-date product information, please visit https://shokz.com.
Warning ⚠️ To avoid the risk of explosion, fire, or leakage from toxic chemicals, please do not disassemble the product or replace, deform, or mutilate the battery.
Warranty
Your headset are covered by a warranty. Visit our website at https://shokz.com/pages/warranty-landing for details of the limited warranty.
*Failure to register will not affect your limited warranty rights.
Troubleshooting
If you have any trouble or problems, please visit https://shokz.com/pages/faq for more support!
What's in the Box
[Diagram: Images of the OpenComm Box, OpenComm headset, OpenComm Package, Magnetic Charging Cable, OpenComm User Guide, and OpenComm Legal Statement.]
OpenComm Box
OpenComm headset
OpenComm Package
Magnetic Charging Cable
OpenComm User Guide
OpenComm Legal Statement
If any part of your product is damaged or missing, do not use it. Contact authorized Shokz dealer or Shokz customer service.
*Please note that the packaging envelope may vary depending on the sales region.
Regulatory and Legal Information
FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment has very low levels of RF energy that is deemed to comply without testing of specific absorption rate (SAR).
Responsible Party (for FCC matters only):
AfterShokz LLC.
3200 Gracie Kiltz Lane, Suite 400 Austin, TX 78758 USA
https://shokz.com
Industry Canada
This device complies with Industry Canada licence-exempt RSS standard(s): Operation is subject to the following Two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
CE Declaration of Conformity
Shokz Holding Limited hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU Directive requirements. The complete declaration of conformity can be found at: https://shokz.com/pages/policies. Shokz's EU representative is AfterShokz Euro B.V., Schipholweg 103, 2316XC Leiden, Netherlands.
| Frequency Range | Max. Transmit Power |
|---|---|
| 2400-2483.5MHz | 8dBm(EIRP) |
UK Declaration of Conformity
Shokz Holding Limited hereby declares that this product is in compliance with the essential requirements and all other applicable United Kingdom's regulations. The complete declaration of conformity can be found at: https://shokz.com/pages/policies. Shokz's authorised representative in the UK is Pinpoint Consumer Electronics Ltd., Unit 35, Meridian House, Road One, Winsford Industrial Estate, Winsford, Cheshire CW7 3QG.
WEEE Declaration of Conformity
This WEEE logo means that this product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.
[Diagram: Compliance marks for Australia/New Zealand, Singapore, and Philippines.]
