Shokz OpenComm 2 User Guide
How It Works
Headset Controls
The Shokz OpenComm 2 headset features several controls:
- Power/Volume + Button: Used for turning the headset on/off, adjusting volume, and activating voice prompts.
- Volume - Button: Used for adjusting volume and other functions depending on the mode.
- LED Indicator: Displays the headset's status (e.g., pairing, charging).
- Magnetic Charging Port: Connects to the magnetic charging cable.
- Multifunction Button: Used for various functions like answering/ending calls, switching EQ modes, and changing languages.
- Microphones: Includes a noise-canceling microphone for calls and two additional microphones.
Diagram Description: The headset is shown with labels pointing to the Power/Volume + Button, LED Indicator, Volume - Button, Magnetic Charging Port, Multifunction Button, and microphones.
ON/OFF
To turn on the headset: Press and hold the Power/Volume + Button until the LED Indicator flashes blue. You will hear "Welcome to Shokz."
To turn off the headset: Press and hold the Power/Volume + Button until the LED Indicator flashes red. You will hear "power off."
Pairing to Mobile Device
Ensure your headset is powered off before starting.
- Start with your headset turned off.
- Press and hold the Volume + Button until the LED Indicator flashes red and blue alternately.
- On your mobile device's Bluetooth settings, select "OpenComm2 by Shokz."
- You will hear "Connected."
Diagram Description: A smartphone screen showing Bluetooth settings with "OpenComm2 by Shokz" selected and a connected status. The headset is also depicted.
How to Wear
Slide the headset over your head, bring it to the back of your neck, and position the ear-hooks on your ears.
Important Notes:
- Position the noise-canceling microphone close to your mouth.
- Wearing the headset incorrectly may cause discomfort. Ensure the transducers rest in front of your ears.
Diagram Description: Two steps illustrating how to place the headset on the head, showing the positioning of the ear-hooks and microphone.
Music and Calls
Adjusting Volume: While audio is playing, press the "Volume +" or "Volume -" buttons. A "beep" indicates maximum volume. Listening at high volumes may affect hearing and distort audio.
Call and Music Controls:
| Action | Control |
|---|---|
| Switching EQ Modes | Press and hold both (Power/Volume + and Volume -) buttons while music is playing until a voice prompt is heard. |
| Play/Pause Music | Click once. |
| Next Song | Double-click while music is playing. |
| Previous Song | Triple-click while music is playing. |
| Switch Language | Double-click while pairing. |
| Answer Call | Click once when a call comes in. |
| End Call | Click once during a call. |
| Reject Call | Press and hold for 2 seconds when a call comes in. |
| Answer Incoming Call and Place Current on Hold | Press and hold for 2 seconds when receiving a second call. |
| Switching Between Two Calls | Click once. |
| Ending a Call and Switching to a Call on Hold | Press and hold for 2 seconds. |
| Activate Voice Assistant | Press and hold for 2 seconds when the device is on standby. |
| Mute Microphone | Click once when on a call. You will hear "mute on." |
| Unmute Microphone | Click once when on a call. You will hear "mute off." |
Check Battery Status
Operate controls while audio is not playing.
To check battery status: Click the "Volume +" or "Volume -" button while music is paused. Audrey will announce the battery status (e.g., "Battery high," "Battery medium," "Battery low," or "Charge me").
Diagram Description: The headset is shown with labels for the Power/Volume + Button and Volume - Button. A music note icon ? indicates operating controls when audio is not playing.
Extra Features
EQ Modes
The headset offers different EQ modes for various listening experiences:
-
Standard Mode: Balanced frequency for listening to music.
Icon Description: An ear with sound waves ?.
-
Vocal Booster Mode: Enhanced intermediate frequencies for audiobooks, podcasts, etc.
Icon Description: A profile of a head with sound waves emanating from the mouth.
Switching EQ Modes
To switch EQ modes: Press and hold both the Power/Volume + Button and the Volume - Button while music is playing until you hear a beep. Audrey will announce the selected mode (e.g., "Standard Mode" or "Vocal Booster Mode").
Diagram Description: The headset is shown with labels for the Power/Volume + Button and Volume - Button.
Turn Multipoint Pairing On
Connect to two devices simultaneously.
- Start with your headset powered off.
- Press and hold the Volume + Button until Audrey says "pairing" and the LED indicator flashes red and blue alternately.
- Press and hold the multifunction button and Volume - button until Audrey says "multipoint enabled."
- On the first device's Bluetooth menu, select "OpenComm2 by Shokz." You will hear "connected."
- Turn your headset off.
- Re-enter pairing mode by pressing and holding the Volume + Button until Audrey says "pairing" and the LED indicator flashes red and blue alternately.
- On the second device's Bluetooth menu, select "OpenComm2 by Shokz." You will hear "connected."
- Turn your headset off.
- Turn your headset on. Your headset is now connected to both devices.
Diagram Description: The headset is shown with labels for the Power/Volume + Button, Volume - Button, and LED Indicator.
Turn Multipoint Pairing Off
To disable multipoint pairing:
- Start with your headset powered off.
- Press and hold the Volume + Button until Audrey says "pairing" and the LED indicator flashes red and blue alternately.
- Press and hold the multifunction button and the Volume - button until Audrey says "multipoint disabled."
Diagram Description: The headset is shown with labels for the Power/Volume + Button, Volume - Button, and LED Indicator.
Restore Factory Settings
To reset your headset to factory settings:
- Start with your headset powered off.
- Press and hold the "Volume +" button until Audrey says "Pairing." The LED indicator will flash red and blue.
- Press and hold the multifunction button, Volume - button, and Volume + button simultaneously until you hear two beeps and feel a vibration.
- Turn your headset off. The headset is now reset and can be re-paired to your device.
Diagram Description: The headset is shown with labels for the Power/Volume + Button, LED Indicator, Volume - Button, and Multifunction Button. An "OFF" symbol ⏻ is also shown.
Changing Languages
Your headset supports four built-in languages: Chinese, English, Japanese, and Korean.
To change the language:
- Follow the instructions when your headset is powered off.
- Start with your headset powered off.
- Press and hold the Volume + Button until Audrey says "pairing" and the LED indicator flashes red and blue alternately.
- Double-press the multifunction button. The language will switch when you hear the corresponding language announcement.
Diagram Description: The headset is shown with labels for the Power/Volume + Button, LED Indicator, and Multifunction Button. An "OFF" symbol ⏻ is also shown.
Care and Maintenance
Charging Tips
The headset will automatically shut down when charging.
When the headset is at low battery, you will hear a "charge me" prompt and the red light will flash intermittently. Use the provided magnetic charging cable for charging.
The LED indicator turns red during charging and the headset turns off automatically. The LED indicator turns from red to blue when charging is complete.
Diagram Description: Two stages of charging are shown: "Charging" with the magnetic cable connected and the LED red, and "Charging Completed" with the LED blue.
Moisture Detection Alert
How it Works: The headset can detect liquids like water, sweat, or rain. If the headset is plugged into the charger while wet, the LED indicator will flash red and blue, and the headset will emit a beep. If this occurs, remove the charging cable, dry the headset completely, and then proceed with charging.
Diagram Description: The headset is shown with labels for the LED indicator and charging port.
Warranty
Your headset is covered by a warranty. For details of the limited warranty, visit https://shokz.com/pages/warranty-landing. Failure to register will not affect your limited warranty rights.
Troubleshooting
If you experience any issues or problems, please visit https://shokz.com/pages/faq for more support.
Icon Description: A headset icon ?.
What's in the Box
The package typically includes:
- OpenComm2 Box
- OpenComm2 Headset
- OpenComm2 Package
- Magnetic Charging Cable
- OpenComm2 User Guide
- OpenComm2 Headset Legal Statement
If any part of your product is damaged or missing, do not use it. Contact an authorized Shokz dealer or Shokz customer service.
Note: The packaging may vary depending on the sales region.
Regulatory and Legal Information
OpenComm2 General Care and Safety
- Store the headset in a cool, dry place. Recommended working temperature: 0-45°C (32-113°F). Extreme environments may reduce battery life.
- Keep away from heat sources, direct sunlight, combustible gas, and other liquids.
- Ensure the charging port is dry before connecting the charger to prevent damage.
- This headset is water-resistant, not waterproof. Do not submerge in water.
- Clean with a soft dry cloth.
- Do not charge immediately after exercising to prevent sweat from causing circuit damage.
- After long-term storage, charge the headset before use.
Notes
Design and specifications are subject to change without notice. For the latest product information, visit https://shokz.com.
Warning
- To avoid explosion, fire, or leakage from toxic chemicals, do not disassemble or damage the battery.
- Rarely, users may experience skin allergies or sensitivity from prolonged contact with outer materials. Discontinue use and consult a physician if irritation occurs.
- Only use the manufacturer-approved magnetic charging cable. Other cables may not meet safety standards and could cause injury or device damage.
- Use only agency-approved power supplies meeting local regulatory requirements (e.g., UL, CSA, VDE, CCC).
FCC Caution
Any unauthorized modifications may void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules, subject to two conditions: (1) it must not cause harmful interference, and (2) it must accept any received interference, including that which may cause undesired operation.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in residential installations. The equipment generates, uses, and can radiate radio frequency energy. If not installed and used per instructions, it may cause harmful interference to radio communications. No guarantee is made that interference will not occur in a particular installation. If interference occurs, users are encouraged to correct it by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from the receiver's.
- Consult the dealer or an experienced radio/TV technician.
This equipment complies with FCC radiation exposure limits for uncontrolled environments. The transmitter must not be co-located or operated with any other antenna or transmitter.
Responsible party (for FCC matters): AfterShokz LLC, 3200 Gracie Kiltz Lane, Suite 300 Austin, TX 78758, United States. www.shokz.com
Industry Canada
This device complies with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation.
IC SAR Statement
This equipment complies with ISED radiation exposure limits for uncontrolled environments. End users must follow specific operating instructions for RF exposure compliance. This transmitter must not be co-located or operated with any other antenna or transmitter.
CE Declaration of Conformity
Shokz Holding Limited declares that this product complies with essential requirements and other provisions of Directive 2014/53/EU and other applicable EU Directives. The complete declaration can be found at: https://shokz.com/pages/policies. Shokz's EU representative is AfterShokz Euro B.V., Schipholweg 103, 2316XC Leiden, The Netherlands. Maximum transmit power is below regulatory limits, exempting SAR testing.
| Frequency Range | Max. Transmit Power |
|---|---|
| 2400-2483.5MHz | 8dBm(EIRP) |
UK Declaration of Conformity
Shokz Holding Limited declares that this product complies with essential requirements and other applicable United Kingdom regulations. The complete declaration can be found at: https://shokz.com/pages/policies. Shokz's authorised representative in the UK is Pinpoint Consumer Electronics Ltd., Unit 35, Meridian House, Road One, Winsford Industrial Estate, Winsford, Cheshire CW7 3QG.
WEEE Declaration of Conformity
The WEEE logo (crossed-out wheelie bin) indicates that this product must not be discarded as household waste. It should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling help protect natural resources, human health, and the environment. For more information, contact your local municipality, disposal service, or the shop where you purchased the product.
