Shokz OpenComm C102 User Guide

How It Works

Headset Controls

The headset features several controls and indicators:

• Power/Volume + Button: Used for power on/off, volume adjustment, and other functions.
• LED Indicator: Displays status through various color and flashing patterns (e.g., blue for power on, red for power off, red/blue alternating for pairing).
• Volume - Button: Used for volume adjustment and other functions.
• Multifunction Button: Located on the right earpiece, used for play/pause, next/previous song, call management, and more.
• Magnetic Charging Port: Located on the right earpiece for connecting the charging cable.
• Microphone 1 & Microphone 2: Noise-canceling microphones positioned for optimal voice capture.
• NFC Function: Located on the right earpiece for NFC pairing.

ON/OFF

To turn on the headset: Press and hold the Power/Volume + Button until the LED Indicator flashes blue. Audrey will announce "Welcome to Shokz".

To turn off the headset: Press and hold the Power/Volume + Button until the LED Indicator flashes red. Audrey will announce "Power off".

Pairing

Bluetooth Pairing:

1. Ensure the OpenComm is turned off.
2. Press and hold the Volume + Button until the LED Indicator flashes red and blue alternately.
3. Open your device's Bluetooth settings and select "OpenComm by Shokz". Audrey will announce "connected" upon successful pairing.

NFC Pairing

Note: Operate controls with the headset powered off.

1. Power on your headset by pressing and holding the Power/Volume + Button until the LED Indicator flashes blue.
2. Unlock your phone and enable NFC pairing (refer to your phone's user guide if needed).
3. Position the headset's NFC logo near the NFC detection area of your phone. Pairing is complete when the device indicates it and the headset's LED Indicator flashes blue once.

How to Wear

Pick up the headset, bring it behind the base of your neck, and position the earhooks on your ears. Ensure the noise-canceling microphone is close to your mouth. The transducers should rest in front of your ears for optimal comfort and sound.

Volume

Operate volume controls while audio is playing.

To change volume: While audio is playing, adjust headset volume by pressing the Volume + or Volume - buttons. A "beep" will sound when the volume reaches its maximum level.

⚠️ Listening at high volume may affect your hearing and distort audio.

Mute the Microphone

During a call:

• To Turn Mute On: Press and hold both the Volume + and Volume - buttons simultaneously while on a call. Audrey will say "Mute on".
• To Turn Mute Off: Press and hold both the Volume + and Volume - buttons simultaneously while the microphone is muted. Audrey will say "Mute off".

Multifunction Button

The Multifunction Button controls various playback and call functions:

• Play/pause music: Click once.
• Next song: Double-click while music is playing.
• Previous song: Triple-click while music is playing.
• Answer call: Click once.
• End call: Click once during a call.
• Answer call waiting and end current call: Press and hold for 2 seconds when receiving a second call.
• Ignore a call: Press and hold for 2 seconds during an incoming call.
• Activate voice assistant: Press and hold for 2 seconds when the device is on standby.
• Redial last number: Double-click on standby.
• Switch language: Double-click while pairing.

*Note: Functions related to calls are applicable for phone calls, not online calls.

Check Battery Status

Operate controls while audio is not playing.

How to check battery status: Click the Volume + or Volume - button while music is paused. Audrey will announce the battery status (e.g., "Battery high", "Battery medium", "Battery low", "Charge me").

Extra Features

EQ Modes

The headset offers different EQ modes for various listening experiences:

• Standard Mode: For standard listening with your ears open.
• Earplug Mode: Recommended for noisy environments where using earplugs is safe to block ambient noise, such as on a train or in a factory.

Switching EQ Modes

Operate controls while music is playing.

How to switch EQ mode: Press and hold both the Power/Volume + Button and Volume - Button simultaneously while music is playing until you hear a beep. Audrey will announce "EQ changed".

Multipoint Pairing

Pair Two Devices: Switch seamlessly between two devices with multipoint pairing.

To enable Multipoint Pairing:

1. Start with your headset powered off.
2. Press and hold the Volume + Button until Audrey announces "pairing" and the LED indicator flashes red and blue alternately.
3. Press and hold the Multifunction Button and the Volume + Button simultaneously until Audrey announces "multipoint enabled".

Connecting the First Device:

1. Open your first device's Bluetooth menu and select "OpenComm by Shokz". Audrey will announce "connected".
2. Turn your headset off.

Connecting the Second Device:

1. Re-enter pairing mode by pressing and holding the Volume + Button until Audrey announces "pairing" and the LED indicator flashes red and blue alternately.
2. Open your second device's Bluetooth menu and select "OpenComm by Shokz". Audrey will announce "connected".
3. Turn your headset off.

Final Connection:

1. Turn your headset on. You will hear a beep, followed by Audrey announcing "Welcome to Shokz, connected. Second device connected." Your headset is now connected to both devices.

Turn Multipoint Pairing Off

Note: Operate controls with the headset powered off.

1. Start with your headset powered off.
2. Press and hold the Volume + Button until Audrey announces "pairing" and the LED indicator flashes red and blue alternately.
3. Press and hold the Multifunction Button and the Volume - Button simultaneously until Audrey announces "multipoint disabled".

Restore Factory Settings

Note: Operate controls with the headset powered off.

1. Start with your headset powered off.
2. Press and hold the Volume + Button until Audrey announces "pairing" and the LED indicator flashes red and blue alternately.
3. Press and hold the Multifunction Button, the Volume - Button, and the Volume + Button simultaneously until you hear two beeps and feel a vibration.
4. Turn your headset off. The OpenComm is now reset and can be re-paired to your device.

Changing Languages

Your headphones support four built-in languages: Chinese, English, Japanese, and Korean.

Note: Follow these instructions when the headset is powered off.

1. Start with your headset powered off.
2. Press and hold the Volume + Button until Audrey announces "pairing" and the LED indicator flashes red and blue alternately.
3. Double-press the Multifunction Button. The language will switch, and you will hear the corresponding language announcement.

Care and Maintenance

Charging Tips

The headset will automatically shut down when charging.

When the headset is at low battery, you will hear a "charge me" prompt, and the red light will flash intermittently. Use the provided magnetic charging cable for charging.

The LED indicator will turn red during the charging process and the headset will automatically turn off. The LED indicator will turn from red to blue when charging is complete.

Moisture Detection Alert

How it Works:

The headset can detect liquid such as water, sweat, or rain. If the headset is plugged into the charger while wet, the LED indicator will flash red and blue, and the headset will emit a beep. If this occurs, remove the charging cable, dry the headset completely, and then proceed with charging.

Storage and Maintenance

• Store the headset in a cool, dry place. The optimal working temperature is between 0~45°C (32~113°F). Extreme temperatures, high humidity, or very low air pressure may reduce battery life.
• Keep the product away from heat sources, direct sunlight, combustible gas, or other liquids.
• Ensure the charging port is dry before connecting the charger to prevent damage.
• This headset is water-resistant, but not waterproof. Do not submerge the headset in water.
• Clean the headset with a soft, dry cloth.
• Do not charge immediately after exercising if sweat may have entered the charging port, as this could lead to circuit damage.
• If the headset has been stored for a long period, charge it fully before use.

Note: Design and specifications are subject to change without notice. For the most up-to-date product information, please visit shokz.com.

Warning: To avoid the risk of explosion, fire, or leakage from toxic chemicals, do not disassemble the product, replace parts, deform, or mutilate the battery.

Warranty

Your headset is covered by a warranty. Visit shokz.com/pages/warranty-landing for details on the limited warranty. Failure to register will not affect your limited warranty rights.

Troubleshooting

If you encounter any trouble or problems, please visit shokz.com/pages/faq for more support.

What's in the Box

• OpenComm Box
• OpenComm headset
• OpenComm Package
• Magnetic Charging Cable
• OpenComm User Guide
• OpenComm Legal Statement

If any part of your product is damaged or missing, do not use it. Contact an authorized Shokz dealer or Shokz customer service.

*Please note that the packaging envelope may vary depending on the sales region.

Regulatory and Legal Information

FCC Caution

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment has very low levels of RF energy that is deemed to comply without testing of specific absorption rate (SAR).

Contact Information

Responsible party (for FCC matters only): AfterShokz LLC. 3200 Gracie Kiltz Lane, Suite 400 Austin, TX 78758 USA shokz.com

Industry Canada

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following Two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

CE Declaration of Conformity

Shokz Holding Limited declares that this product complies with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU Directive requirements. The complete declaration of conformity can be found at: shokz.com/pages/policies. Shokz's EU representative is AfterShokz Euro B.V., Schipholweg 103, 2316XC Leiden, Netherlands.

Frequency Range: 2400-2483.5MHz

Max. Transmit Power: 8dBm(EIRP)

UK Declaration of Conformity

Shokz Holding Limited declares that this product complies with the essential requirements and all other applicable United Kingdom's regulations. The complete declaration of conformity can be found at: shokz.com/pages/policies. Shokz's authorised representative in the UK is Pinpoint Consumer Electronics Ltd., Unit 35, Meridian House, Road One, Winsford Industrial Estate, Winsford, Cheshire CW7 3QG.

WEEE Declaration of Conformity

This WEEE logo indicates that this product must not be discarded as household waste. It should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling help protect natural resources, human health, and the environment. For more information on disposal and recycling, contact your local municipality, disposal service, or the shop where you bought this product.

Compliance Marks:

• Australia/New Zealand
• Singapore (Complies with IMDA Standards DA106614)
• Philippines (NTC Type Accepted NO. ESD-RCE-2127971)