Waterdrop Instruction Manual

Countertop Reverse Osmosis Water Dispenser

Contents

Before Installation

Inspect the Package

Inspect the dispenser to ensure nothing is left out or damaged during shipping. If there are any parts cracked or broken, please feel free to contact our customer service for help:

TEL: +1-888-352-3558 (U.S.) | E-mail: service@waterdropfilter.com

Specifications

To achieve the optimal performance, it is highly recommended to use the dispenser within the operational parameters.

Product Introduction

The brief introduction of various parts and sample connections are presented as follows. Please identify and get familiar with these parts and connection points for a smooth installation.

Diagram Description: The diagram shows the main components of the dispenser: Dispenser top cover, Filter, Tank cover, Pure water tank, Touch screen (control panel), Feed water tank, The spout, and Drip tray.

Touch Screen (Control Panel)

Feed water tank status:

• Light off: Normal
• Light flashing: Not installed in place
• Light on: Pour out remaining water and refill the water tank with water.

Pure water tank status:

• Light off: Normal
• Light flashing: Not installed in place
• Light on: Water shortage

Pump indicator:

• Light flashing: Filtering water
• Light off: Complete filtering

Filter life indicator:

• Light off: Normal
• Light flashing: Nearly expired
• Light on: Expired

Control Panel Elements:

• TDS indicator
• Flush indicator
• Water volume indicator
• Water volume key
• Favorite mode key
• Water dispenser key

First Use

Step 1

Remove the filter packaging. Install the new filter.

Step 2

Fill the feed water tank. Don't exceed the maximum water level line.

Step 3

After the system is powered on, it will automatically flush the filter. When the feed water tank indicator [OUT] lights on, please pour out remaining water and refill the water tank with water.

Step 4

The system will filter water into the pure water tank. When the [water volume key] key flashes blue, place a container larger than 1.5L/52 oz, and press the [water dispenser key] key to get water.

Step 5

When the pure water tank indicator [light on] lights on, please repeat the above step 4 again until the flushing of the two feed water tanks are completed, or the progress shows 100%. This step takes about 20 minutes in total, and it can be drunk normally after completion.

Operation and Settings

Dispensing Water

Step 1

Place a glass or cup on the drip tray.

Step 2

Press the [water dispenser key] to wake up the screen, and press the [water volume key] key to select your desired water volume (4 oz, 8 oz, 16 oz, 20 oz, MAX).

Favorite Mode Settings

Press the [water dispenser key] key to wake up the screen, hold the [favorite mode key] key for 2 seconds to select your desired volume. The system will record your selected volume.

Instant Water Filling Mode Settings

Press the [water dispenser key] to wake up the screen. Hold the [favorite mode key] and [water volume key] keys for 3 seconds to refill the pure water tank until the pump indicator light off.

Guidance on the Use of Pure Water Tank

1. Please press and hold the [button] to pull the pure water tank out at the same time.
2. Please return it to the original position in a timely manner. When it makes a "click" sound, it means it is installed in place.

Diagram Description: The diagram shows how to remove and install the pure water tank, with labels for buttons 'a' and 'b', and the pure water tank itself.

Filter Life Reminder and Replacement Guide

A. Filter Life Reminder

Model: WD-C1RF-US filter: Multiple Reverse Osmosis Membrane Filter

Service life: 12 months

B. Filter Replacement Guide

Step 1

Turn counterclockwise and pull out to remove the old filter.

Step 2

Remove the filter package and rotate the new filter clockwise and push downwards to the lock.

Step 3

Hold the [filter reset key] key for 5 seconds for filter reset.

Step 4

Follow the screen display for flushing operation.

Error Display

Dispenser Maintenance

• If you have not used the dispenser for a minimum of 2 days, it is suggested that you discard the remaining water in the tank.
• During the daily water change, it is recommended to clean the feed water tank manually (Once a week is highly recommended) and clean the floating ball, and filter screen in the feed water tank to avoid limescale.
• Use a descaling agent (such as citric acid) to soak the feed water tank for 30 minutes every month and then clean it. Do not use organic solvents such as alcohol to wipe it.
• Clean the drip tray regularly (once a week is recommended) to avoid bacteria and residual water overflow.
• Replace the filter regularly according to the filter life indicator light.
• Do not use steel wool, an abrasive cleaner, or a corrosive liquid such as gasoline or acetone.

Diagram Description: The diagram shows internal components of the dispenser: Silicone cover, Floating ball, and Filter screen.

Troubleshooting

Limited Product Warranty

This product comes with a one-year warranty. The warranty of our product covers defects in materials and workmanship from the original date of purchase. During the warranty period, Waterdrop will replace or repair any part which is deemed to be defective, if the product has not been subjected to tampering, alteration, lack of regular maintenance or improper use after delivery. The cost of repair or replacement under those excluded circumstances shall be borne by the consumer. This limited warranty does not cover the following items: filters and all other parts or components that require regular replacement as a result of ordinary usage. This limited warranty only applies if the dispenser is installed, used, and maintained in compliance with all instructions and requirements enclosed with the dispenser.

This limited warranty shall only be valid if:

• Working conditions are 5-38 °C/40-100 °F.
• The feed water must have a pH between 6.5 and 8.5.
• Turbidity must be less than 1.0 NTU.
• The TDS of feed water must be less than 500 ppm.

Any information or suggestion with respect to our product concerning applications, specifications or standards is provided solely for your convenience.

The quality of water supplies may vary seasonably or over a period of time. Your water usage may vary as well. Waterdrop shall assume no liability for the determination of the proper equipment necessary to meet your requirements, and Waterdrop does not authorize others to assume such obligation on its behalf. You must verify and test the suitability of any information with respect to the product for your specific application.

This limited warranty shall be void if:

• The cartridge filters are not replaced on the recommended maintenance schedule.
• The product is purchased from someone other than Waterdrop's official website or its authorized dealers, as Waterdrop cannot verify or guarantee the integrity or authenticity of the product.

Waterdrop's sole obligation under this warranty shall be repair or replacement of a non-conforming product or parts of this product, or at Waterdrop's option, return of the product and a refund of the purchase price. Waterdrop's obligation does not include the cost of transportation. Waterdrop is not responsible for damage in transit, and claim that such damage should be presented to the carrier by the customer.

The warranties set forth herein are the only warranties made by Waterdrop with respect to the product. Waterdrop makes no warranties, expressed or implied, including, but not limited to, any warranties of fitness or merchantability, except as expressly set forth above.

Safety Notice

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Safety Notice

1. The dispenser should be placed horizontally, not upside down or diagonally.
2. This dispenser is not for commercial use. It's for home use only, and must be used according to the specifications of this manual.
3. Please do not energize the dispenser if the ambient temperature is lower than 40°F. This is necessary to prevent damage.
4. Ensure the plug is inserted into the socket completely to avoid damage to components due to poor contact that may cause short circuit, fire, and other dangers.
5. Only professional maintenance personnel should attempt to repair the dispenser when it fails. Non-professionals may be at the risk of electric shock during maintenance.
6. Check whether the voltage marked on the system nameplate is consistent with that of the power supply before connecting, so as to avoid damaging components or causing a fire.
7. DO NOT use wet hands to insert/pull the plug or use a damp cloth to clean the plug. These may cause electric shocks.
8. Hold the plug to pull it out when pulling out the plug, and do not pull or twist the power cord to prevent damage and cause leakage danger.
9. Regularly check for damages to the power supply and power cords to avoid major accidents caused by leakage.
10. Always place the dispenser in a ventilated, moisture-proof, sun-proof, and freeze-proof room. Avoid contact with corrosive substances.
11. DO NOT store flammable items such as rags, paper or aerosol cans near the dispenser to reduce the chances of fire incidents. DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.