Waterdrop WD-A1 Reverse Osmosis Hot Cold Water Dispenser

Safety Precautions

This appliance can be used by children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children aged less than 8 years. Appliances can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.

This product is intended for filtering municipal tap water for daily drinking purposes only. Please do not use it for any other purposes.

The recommended operating altitude range for this product is between 0 and 2000 meters.

Avoid storing or exposing the product to temperatures below 4°C/39°F.

Avoid squeezing, folding, knotting, or twisting the power cord to prevent damage.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

Do not unplug the power cord by pulling it directly. This may damage the cord.

Please keep the power plug clean and avoid plugging or unplugging it with wet hands.

Please ensure that the dispenser is placed in a secure location where pests cannot damage the power cord or pipes.

Do not expose the dispenser to heat sources or open flames.

Do not expose the dispenser to flammable, explosive, volatile, or strongly magnetic materials.

Do not invert or tilt the dispenser at an angle greater than 15°.

Remove all obstructions around the dispenser or inside the embedded structure where it is placed, and maintain proper ventilation.

Do not cause any damage to the refrigeration circuit.

Allow the dispenser to rest for 2 hours after transportation or movement before using it.

This appliance is intended to be used in household and similar applications such as: (1) staff kitchen areas in shops, offices and other working environments; (2) farm houses; (3) by clients in hotels, motels and other residential type environments; (1) bed and breakfast type environments.

Qingdao Ecopure Filter Co., Ltd. hereby declares that this device is in compliance with the applicable Directives and European Norms, and amendments. WEEE Disposal and Recycling Information Correct Disposal of this product. This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of materials resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

User Guide

Inspect the Package

Before installation, inspect the packaging and the dispenser to ensure that there is nothing left out or damaged during shipping. If any part is cracked or damaged, please contact customer service for assistance at any time.

Connect only to a circuit that is protected by a ground-fault circuit-interrupter (GFCI).

TEL: +1-888-352-3558 (U.S.)

E-mail: service@waterdropfilter.com

Product Information

Specifications

NOTE: Do not use this dispenser with microbiologically unsafe water or water of unknown quality if there is insufficient disinfection before or after use.

System Certified by IAPMO R&T against NSF/ANSI Standard 372 (≤0.25 lead).

Main Parts

Diagram Description: The dispenser features a body cover plate, a display screen, a water outlet, a drip tray, a water tank cover plate, a water tank, and heat dissipating ports. It also includes one CF filter, one RO filter, and one brush.

User Interface (Water Dispensing Interface)

Diagram Description: The user interface includes indicators for Cold Water (❄️), Filter Life (⏳), Child Lock (?), Night Mode (?), Water Filtering (?), and Water Change (?). It also has control keys: Left Key (<), Right Key (>), Cup Volume Key (?), Water Dispensing/Confirm Key (✔️), Child Lock Key (?), Temperature Key (?️), and Cold Water Key (❄️). The display shows temperature (e.g., 5°C), volume (e.g., 150 ml), and TDS level (e.g., TDS 32).

Indicator Instructions

Key Instructions

Quick Start Guide

This dispenser has an inbuilt compressor cooling system. Maintain a space of 20cm/8in on both sides for efficient heat dissipation.

The cooling function will not be active for the first two hours after switching on the dispenser to protect the compressor. It will turn on by default after two hours. You can press and hold the cold water key [❄️] for five seconds to turn it off, and use the same method to turn it on.

When cooling is on, the compressor operates intermittently for energy efficiency and consistent cold water supply. Compressor sound during operation is normal.

Installing the Filter

Diagram Description: Shows the body cover plate, CF filter, and RO filter. Arrows indicate rotation for installation.

Step 1: Take out filters from package and remove the wrapping.

Step 2: Align the marks on the filter and dispenser, then insert the filter into the designated bucket.

Step 3: Gently press and rotate the filter handle clockwise until it locks in a horizontal position with a ?. Ensure the ● icons on the filter and dispenser are aligned.

Adding Water to the Tank

Step 1: Remove the water tank cover plate, and pick up the water tank in an upward direction.

Step 2: Fill the feed water tank with tap water.

Step 3: Place the water tank back into the dispenser, and cover it with the plate.

Step 4: Push down on the water tank to secure it in place.

NOTE: The large compartment is the feed water tank for tap water, while the small one is the waste water tank for concentrated water (unsuitable for drinking). Please do not add tap water to the waste water tank. When adding water, ensure it does not exceed the maximum water mark to prevent overflow.

Flushing the New Dispenser

A flushing process is necessary before normal use. Flushing takes about 30 minutes and 3-4 tanks of water (about 12L) in total.

Step 1: When the dispenser is turned on for the first time, tap the confirm key [✔️] until the interface displays as shown.

Step 2: After adding enough water to the feed water tank, tap the confirm key [✔️] once. Then place a water container larger than 3L on the drip tray, and press any key to start flushing.

Step 3: The dispenser will automatically filter and dispense water during flushing. Tapping any key on the interface will pause the process. To resume, tap the confirm key [✔️].

NOTE: The icon ? indicates ongoing flushing, while ✅ indicates completion. Water discharged during the flushing process is not drinkable.

Operating Instructions

Water Dispensing

Step 1: Tap the ⏻ icon to activate the interface while the dispenser is in the screen-off state.

Step 2: Place a container or cup on the drip tray; the dispenser will automatically detect it, and the interface will light up.

Step 3: Tap the Cup Volume Key [?] to select the desired water volume: 150 ml, 250 ml, 350 ml, 500 ml and MAX (continuous dispensing until the inner water tank is empty).

Step 4: Tap the Temperature Key [?️] to select the desired water temperature: cold water (5-10°C), ambient water (real-time temp), 45°C, 60°C, 85°C or 95°C.

Step 5: Tap the Water Dispensing Key [✔️] to get your water, and tap any key to pause it.

Additional Functions

Routine Flushing

If the dispenser has not been used for over three consecutive days after normal water dispensing, it is advisable to perform a flushing process before dispensing drinking water.

The complete flushing process requires 1-2 tank(s) of water (about 3L in total) and takes approximately 30 minutes.

Step 1: Tap the right key [>] on the water dispensing interface to access the menu interface as shown, then tap the confirm key [✔️].

Step 2: Tap the left key [<] or the right key [>] to select "YES", then tap the confirm key [✔️].

Step 3: After placing the container in position, simply tap any key to start flushing.

Step 4: To pause the process, simply tap any key, then select "YES" to cancel the flushing or "NO" to continue. The ? indicates ongoing flushing, while ✅ indicates completion.

Filter Resetting

The CF filter and RO filter have different lifespans (CF filter ≤ 6 months and RO filter ≤ 12 months, but actual results may vary depending on local water quality and usage patterns). You can tap the left key [<] on the water dispensing interface to check the filter life.

NOTE: The indicators will notify you according to the usage time or processing of the filters, whichever comes first.

Filter Replacement

Step 1: Rotate the filter counterclockwise to remove it as shown.

Step 2: Insert the new filter and rotate it clockwise to secure it in place.

Filter Resetting

Step 1: Tap the right key [>] on the water dispensing interface to access the shown interface, and then tap the confirm key [✔️].

Step 2: Tap the left key [<] or the right key [>] to select the filter you want to reset, then tap the confirm key [✔️].

Step 3: After resetting the filter, the dispenser will automatically enter the flushing interface. The CF filter requires a tank of water for flushing, while the RO filter requires three tanks.

NOTE: When you choose to reset the RO filter, it will indicate whether to reset the CF filter at the same time. Please choose based on actual conditions.

Night Mode

On activating the night mode, the dispenser enters a silent state, and the water filtering and refrigeration functions are paused for the set period. To turn off the mode, tap the right key [>] to access the night mode interface and select "OFF".

Step 1: Tap the right key [>] on the water dispensing interface to access the night mode option, then tap the confirm key [✔️].

Step 2: On the night mode interface, use the left key [<] or the right key [>] to select "ON" or "OFF".

Step 3: Select "ON" and tap the confirm key [✔️].

Step 4: If the time is not set, it will automatically skip to the time setting interface (see page 10 to learn how to set the time).

Step 5: Set the desired turn-on and turn-off time on the time setting interface by tapping [<] or [>] and tap the confirm key [✔️]. Then select "YES" to confirm and save the settings, or select "NO" to return to the water dispensing interface, thereby discarding the earlier setting.

Off-home Mode

It is advisable to activate the off-home mode if you plan to be away for an extended period or anticipate not using the dispenser for more than five days.

In the off-home mode, the dispenser will empty all the water from the inner water tank (cold water tank + purified water tank) and stop functioning. To restore normal operation, simply disconnect and reconnect the power. It is also recommended to empty the feed water tank in this mode to prevent any potential odor.

Step 1: Tap the right key [>] on the water dispensing interface to access the off-home mode option, then tap the confirm key [✔️].

Step 2: Use the left key [<] or the right key [>] to select "YES" (confirm) or "NO" (return), and tap the confirm key [✔️].

Step 3: Once the mode is activated, the dispenser will prompt as shown. Place a container and select "OK", then tap the confirm key [✔️] to start the emptying process.

Step 4: During the emptying process, you can tap any key to pause it, and the dispenser will prompt as shown. Select "YES" to cancel the process or "NO" to continue it.

Step 5: The dispenser will stop operating once the emptying process is completed. Please remember to unplug the power cord. Then, you can power it on again to resume normal operation.

Time Setting

Time setting is crucial for an efficient night mode operation. Therefore, when activating the night mode, please ensure the clock is set correctly to reflect the current time.

Step 1: Tap the right key [>] on the water dispensing interface to access the settings interface, then tap the confirm key [✔️].

Step 2: Use the left key [<] or the right key [>] to access the time setting interface, then tap the confirm key [✔️].

Step 3: To adjust the current clock, use the left key [<] or the right key [>]. Once the desired time is displayed, tap the confirm key [✔️] to save the set time.

Step 4: Select "YES" on the confirm interface, and tap the confirm key [✔️] to save the time settings, or select "NO" to cancel and go back.

Boiling Point Correction

Considering that the boiling point of water decreases with increasing altitude, it is advisable to adjust the boiling point at high altitudes to prevent scalding from boiling steam. However, the default setting is calibrated for low-altitude regions, so you need no adjustment if you are at lower altitudes.

Step 1: Tap the right key [>] on the water dispensing interface to access the settings option, then tap the confirm key [✔️].

Step 2: Use the left key [<] or the right key [>] to access the boiling temp setting interface, then tap the confirm key [✔️].

Step 3: If the interface prompts as shown, use the left key [<] or the right key [>] to select "YES" to confirm (or "NO" to return).

Step 4: On the boiling temp interface, adjust the temperature using the left key [<] or the right key [>] based on the provided table, and tap the confirm key [✔️] to save the changes. A prompt interface will briefly appear for 2s, indicating the completion of boiling point correction.

Language Setting

The system's display content supports language switching in 9 languages, including English, German, French, Italian, Spanish, Dutch, Polish, Swedish, and Turkish.

Step 1: Tap the right key [>] on the water dispensing interface to access the setting interface, and then tap the confirm key [✔️].

Step 2: Tap the left key [<] or the right key [>] to access the language setting interface, and then tap the confirm key [✔️].

Step 3: Tap the left key [<] or the right key [>] to switch to the selected language, and then tap the confirm key [✔️].

Step 4: Choose "YES" and tap the confirm key [✔️] to complete setting; or choose "NO" and tap the confirm key [✔️] to cancel and go back.

Troubleshooting

Error Codes

Cleaning and Maintenance

Use the included brush or a mild detergent to gently clean all stains. Ensure you wipe off any detergent residue and avoid cleaning with tools with rough surfaces or abrasive detergents.

Clean the drip tray frequently using a soft sponge dipped in water.

Storage Requirements:

1. Avoid using or storing the dispenser in the following locations: Areas exposed to strong sunlight; it can lead to component aging and the growth of microorganisms in the water tank.
2. Areas with temperatures below 4°C/39°F or above 40°C/104°F; it can damage the filters and other components.
3. Areas near high-temperature or strong magnetic appliances; it can cause fire or circuit failure.
4. Damp or dusty areas; it can damage the circuit.
5. Do not place heavy objects or liquids on the dispenser.

Usage Requirements:

The dispenser undergoes a water test to ensure its quality before leaving the factory. When you first unpack it, there may be a small amount of residual water. This is normal; you can proceed to setup and use the dispenser.

The foam material used in this dispenser is flammable polyurethane. Please keep it away from high temperatures and fire during use and storage.

When disposing of the dispenser, ensure to hand it over to a specialized recycling company to prevent any potential accidents.

The R600a refrigerant and polyurethane foam material used in this dispenser are flammable. Therefore, it is important to keep the abandoned dispenser away from potential sources of ignition and avoid incineration. Please hand it over to a professional and qualified recycling company to prevent any harm to the environment or other hazards.

Maintenance Requirements:

The first thing to do if and when the dispenser encounters a malfunction is to disconnect the power supply immediately.

When moving or transporting the dispenser, ensure to drain the water using the off-home mode and follow the instructions on the packaging to prevent damage from improper handling.

Warranty & Service

This product comes with a one-year warranty. The warranty of our product covers defects in materials and workmanship from the original date of purchase. During the warranty period, we will replace or repair any part which is deemed to be defective, if the product has not been subjected to tampering, alteration, lack of regular maintenance or improper use after delivery. The cost of repair or replacement under those excluded circumstances shall be borne by the consumer.

This limited warranty does not cover the following items: filters and all other parts or components that require regular replacement as a result of ordinary usage. This limited warranty only applies if the dispenser is installed, used, and maintained in compliance with all instructions and requirements enclosed with the dispenser.

This limited warranty shall only be valid if:

• Working conditions are 5-38° C/40-100° F.
• The feed water must have a pH between 6.5 and 8.5.
• Turbidity must be less than 1.0 NTU.
• The TDS of feed water must be less than 500 ppm.

Any information or suggestion with respect to our product concerning applications, specifications or standards is provided solely for your convenience.

The quality of water supplies may vary seasonably or over a period of time. Your water usage may vary as well. The manufacturer shall assume no liability for the determination of the proper equipment necessary to meet your requirements, and we do not authorize others to assume such obligation on our behalf. You must verify and test the suitability of any information with respect to the product for your specific application.

This limited warranty shall be void if:

• The cartridge filters are not replaced on the recommended maintenance schedule.
• The product is purchased from someone other than our official website or our authorized dealers, as we cannot verify or guarantee the integrity or authenticity of the product.

Our sole obligation under this warranty shall be repair or replacement of a non-conforming product or parts of this product, or at our option, return of the product and a refund of the purchase price. Our obligation does not include the cost of transportation. We are not responsible for damage in transit, and claim that such damage should be presented to the carrier by the customer.

NOTE: In case some states do not allow limitations on how long an implied warranty lasts, you may choose to return the dispenser. If you choose to keep it, you agree that the above limitations still apply to you.