Primo hTRIO Multi-Purpose Beverage Dispenser

Welcome

Welcome to the Primo family! Primo's mission is to provide pure water for a healthy home, family, and future, creating happy, healthful communities by offering an easy way to stay hydrated and save money. Primo water is easy and inexpensive to keep stocked at home through a convenient retail exchange program, allowing you to grab a new bottle and recycle your old one, or replenish your empty bottle at self-service refill stations.

For questions, feedback, or to find the closest Primo water retailer, contact Primo Water Corporation at 866-429-7566 or visit PrimoWater.com. Joining Club Primo can offer additional savings.

Sincerely,
Billy D. Prim
CEO
Primo Water Corporation

Product Overview

This document provides information for the Primo hTRIO multi-purpose beverage dispenser.

Visual Description: The dispenser features a stainless steel bottle housing at the base. Above, it has dispensing spouts for cold and hot water, controlled by paddles. A central spout is also visible, likely for the single-serve brewing function. The front panel includes controls and indicator lights. A drip tray is situated below the spouts.

Functions & Features

Storage Compartment: A removable tray keeps single-serve cups organized and accessible.

Brew Controls and Function Lights: Controls for delivering 6, 8, or 10 ounce hot beverages. A blinking red light around the 'E' icon indicates the water bottle is empty. Note: '0³' functionality is not available on this model.

Brewer Cup Drawer with Attachable Extension: Press the silver button to eject the drawer. It accepts single-serve K-cups or ground coffee. Use the extension for short containers. The brewing function will not operate if the tray is not fully inserted.

Cold Water Paddle Control: Depress the paddle with a beverage container to dispense cold water. Release to stop.

Hot Water Paddle Control with Child Safety Feature: Push the red button and depress the paddle with a beverage container to dispense hot water. Release to stop.

LED Nightlight: Illuminates to help in low light situations.

Drip Tray & Grid with Full Indicator: Dishwasher safe, slides in and out. A red float rises when the tray is full, indicating it's time to empty.

Straw Assembly and Hanger: Located inside the cabinet, the straw assembly connects to the water bottle to pump water into the hot and cold tanks. The hanger stores the straw assembly when changing bottles.

Water Bottle: Not included. Uses standard 3, 4, or 5 gallon water dispenser bottles. Visit www.PrimoWater.com to find Primo Water at a store near you.

Convenience Switches: Located on the back panel:

• Nightlight: A blue switch on the far left controls the nightlight (ON or OFF).
• Hot & Cold Controls: The red switch must be ON to heat water and is required for the brew function. The green switch must be ON to begin cooling. The unit will not heat, cool, or brew unless these switches are ON.

Set Up

Serial Number: [User to enter serial number here] (Model Number: 601183)

Position Dispenser:

• Place dispenser upright. If the dispenser has been laid on its side, allow it to remain upright for at least 24 hours before use.
• Locate the dispenser on a hard, level surface in a cool, shaded location near a dedicated electrical receptacle.
• Position the dispenser so the back is at least 4 inches from the wall, with at least 4 inches of clearance on both sides for airflow.

Install Drip Tray & Grid:

• Remove the drip tray and grid from protective packaging.
• Slide the drip tray assembly into position until it is secure.

Install Water Bottle:

• Clean the bottle cap and neck with a cloth and warm, soapy water, then rinse.
• Open the dispenser door.
• Place the straw assembly on its hanger.
• Place the fresh bottle outside the cabinet.
• Remove the entire plastic cap from the top of the bottle.
• Clean the outside of the new bottle with a cloth.
• Place the straw assembly into the bottle.
• Slide the collar down until it clicks in place.
• Push the dispenser head down until the straw hits the bottom of the bottle.
• Slide the bottle into the cabinet and close the door. Note: Water will not pump from the bottle unless the door is fully closed.

Provide Electricity:

• Plug the dispenser into a dedicated outlet. The pump will begin to move water from the bottle to the hot and cold tanks. It may take up to 4 minutes to fill the tanks for the first time. During this period, the pump will run continuously, which is normal.

Activate Hot and Cold Switches:

• Note: This unit will not dispense hot or cold water until the switches are activated.
• To activate, push the top side of the red and green switches to start heating and cooling water.

Activate Nightlight:

• To activate, push the top side of the blue switch. The LED bulb below the center spout will light up.

Register at Club Primo:

• While waiting for the water to reach desired temperatures, register your dispenser at www.PrimoWater.com and click on Club Primo for future customer service assistance.

Operation

This water dispenser has been tested and sanitized prior to packing and shipping. During transit, dust and odors can accumulate in the tank and lines. Dispense and dispose of at least one quart of water before drinking any water.

Dispensing Cold Water (37°-50°F / 3°-10°C):

• Tank Capacity: 3.6L, Flow Rate: 35mL per second / 1.5L per hour.
• After setup, it will take approximately 1 hour to reach maximum cold temperature. During this time, the compressor will run continuously, which is normal.
• 1. Depress the cold water paddle with a container to start water flow.
• 2. Release the paddle once the desired fill level is achieved.

Dispensing Hot Water (176°- 203°F / 80°-95°C):

• Tank Capacity: 1L, Flow Rate: 35mL per second / 4.5L per hour.
• CAUTION: This unit dispenses water at temperatures that can cause severe burns. Avoid direct contact with hot water. Keep children and pets away from the unit while dispensing. Never allow children to dispense hot water without proper and direct supervision. Unplug the unit to prevent unsupervised use by children.
• After setup, hot water will be available in 15-20 minutes.
• 1. Press and hold the red button and depress the paddle with a container to start flow.
• 2. Release the paddle and red button once the desired fill level is achieved.

Single Serve Use:

• CAUTION: This unit dispenses water at temperatures that can cause severe burns. Avoid direct contact with hot water. Keep children and pets away from the unit while dispensing. Never allow children to use the brewer without proper and direct supervision. Unplug the unit to prevent unsupervised use by children.
• After setup, hot water will be available in 15-20 minutes.
• 1. Position a container below the center spout.
• 2. Press the silver button to partially eject the brewer cup drawer, then remove it completely.
• 3. If dispensing into a standard size cup, snap the extender into the bottom of the brewer cup drawer to reduce splashing. If using a travel size mug, leave the extender off.
• 4. To make a K-cup beverage, place the desired K-cup into the opening. Press firmly to ensure that the tray needle pierces the K-cup. The top of the K-cup must be flush with the top of the drawer.
• 5. Insert the drawer back into the dispenser until it locks in place. The green cup size lights surrounding the serving size buttons will illuminate for 5 seconds. Note: Brewer will not operate without the drawer fully inserted.
• 6. Press the button for the desired serving size within 5 seconds of inserting the drawer. Failure to do so will require ejecting and reinserting the tray.
• 7. During brewing, the green light surrounding the selected size will flash, and hot liquid will begin to dispense from the spout.

Maintenance

For best taste, performance, and hygiene:

• Clean your cabinet, controls, bottle probe, and spout each time you change your water bottle. Use a clean soft cloth and a food-grade sanitizer or bleach.
• Clean the brewer cup drawer, spout extender, filter cup accessory, drip tray, grid, and float as needed with warm soapy water. Rinse completely and dry before using.
• This model has tips on the hot and cold spouts to minimize drips. Over time, they can clog and slow down the flow of water. To clean, pull gently on the tips, flush with warm soap water, rinse, allow to dry, and place back onto the spouts.
• To minimize mineral deposits which can clog lines and impart odors and off-tastes, use only high-quality Primo purified bottled water.
• To maximize product life, it is recommended to flush and clean the water lines and reservoirs at least every six months. A video guide is available at www.primowater.com.

Changing Bottles:

• A flashing red function light alerts you when your bottle is empty. Replace the bottle as soon as possible. Note: The unit will not heat or cool water if the bottle light is flashing. This is a safety feature.
• 1. Open the dispenser door and slide the empty bottle out of the cabinet.
• 2. Remove the probe assembly from the empty bottle. Place the probe on its hanger.
• 3. Set the empty bottle aside.
• 4. Place a fresh bottle outside the cabinet. Remove the entire plastic cap from the top of the bottle. Clean the outside of the new bottle with a cloth.
• 5. Place the probe into the bottle. Slide the collar down until it clicks in place. Push the head down until the tube hits the bottom of the bottle.
• 6. Slide the bottle into the cabinet and close the door.

Energy Saving Mode

Your Water Dispenser has a built-in Energy Saving Mode. It is activated when the Single Serve dispensing system has not been used for 3 hours. During this mode, the 6, 8, and 10 ounce lights will flash every 5 seconds. Hot water is still available, but the water temperature is reduced from 203°F (95°C) to 190°F (88°C).

To return to Single Serve brewing temperature, press any cup size button. The cup size lights will flash on and off, indicating the hot water is heating to the correct temperature. Once the single serve brewing temperature is achieved, the 6, 8, and 10 ounce lights will remain on for 5 seconds. If a cup size is not selected after 5 seconds, the lights will turn off. To reset the brewing lights and be able to select a coffee size, the Brewer Cup Drawer must be ejected and reset back in place. The 6, 8, and 10 ounce lights will turn back on; press one of the cup sizes. Once a cup size is selected, the light will remain on until coffee is dispensed.

Troubleshooting

For help, additional instructions, and videos for maintaining and operating your dispenser, please visit www.primowater.com. Go to Customer Care and click on FAQs. Alternatively, call 866-429-7566 for assistance.

Warnings & Safety Precautions

To reduce risk of injury and property damage, user must read this entire guide before assembling, installing & operating dispenser. Failure to execute the instructions in this manual can cause personal injury or property damage. Models that heat water dispense at very high temperatures; failure to use properly can cause personal injury.

When operating this dispenser, always exercise basic safety precautions, including the following:

• Prior to use, this dispenser must be properly assembled and installed in accordance with this manual.
• This dispenser is intended for water dispensing only. Do NOT use other liquids or for other purposes. Never use any liquid other than known and microbiologically safe bottled water.
• For indoor use only. Keep the water dispenser in a dry place away from direct sunlight. Do NOT use outdoors.
• Install and use only on a hard, flat, and level surface.
• Do NOT place the dispenser into an enclosed space or cabinet.
• Do NOT operate the dispenser in the presence of explosive fumes.
• There must be at least 4 inches clearance on the sides of the dispenser to permit airflow.
• The dispenser is intended to be plugged into a ground fault interrupting receptacle.
• Do not use an extension cord with your water dispenser.
• Do NOT use the dispenser if the cord becomes frayed or otherwise damaged.
• To protect against electric shock, do NOT immerse the cord, plug, or any other part of the dispenser in water or other liquids.
• The brewer tray uses a sharp needle to pierce the beverage/soup cup. To avoid risk of injury, do not insert fingers into the brewer tray cup.
• Do not eject the tray during brewing.
• Do not dispense hot water if the water bottle is empty.
• Never allow children to dispense hot water or use the brewer without proper and direct supervision. Unplug the unit to prevent unsupervised use by children.
• Do not activate the brew function without a beverage/soup cup in the brewer tray.
• Service should be performed only by a certified technician. Please contact 866-429-7566 for assistance.

HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Vendor assumes no responsibility for any defects caused by third parties. This Limited Warranty gives the purchaser specific legal rights; a purchaser may have other rights depending upon where he or she lives. Some jurisdictions do not allow exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to you.

Limited Warranty

Primo Water Corporation (“Vendor”) warrants to the original purchaser of this dispenser, and to no other person, that if this dispenser is assembled and operated in accordance with the printed instructions accompanying it, then for a period of one (1) year from the date of purchase, all parts in such dispenser shall be free from defects in material and workmanship.

Vendor may require reasonable proof of your date of purchase from an authorized retailer or distributor. Therefore, you should retain your sales slip or invoice. The Limited Warranty shall be limited to repair or replacement of parts, which prove defective under normal use and service and which Vendor shall determine in its reasonable discretion upon examination to be defective. Before returning any parts, you should contact Vendor's Customer Service Department using the contact information listed below. If Vendor confirms, after examination, a defect covered by this Limited Warranty in any returned part, and if Vendor approves the claim, Vendor will replace such defective part without charge. If you return defective parts, transportation charges must be prepaid by you. Vendor will return replacement parts to the original purchaser, freight or postage prepaid.

The Limited Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, improper installation or improper maintenance or service by you or any third party, or failure to perform normal and routine maintenance on the dispenser, as set out in the User's Manual. In addition, the Limited Warranty does not cover damages to the finish, such as scratches, dents, discoloration or rust after purchase.

The Limited Warranty is in lieu of all other express warranties. Vendor disclaims all warranties for products that are purchased from seller other than authorized retailers or distributors. AFTER THE PERIOD OF THE ONE (1) YEAR EXPRESS WARRANTY, VENDOR DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FURTHER, VENDOR SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Vendor assumes no responsibility for any defects caused by third parties. This Limited Warranty gives the purchaser specific legal rights; a purchaser may have other rights depending upon where he or she lives. Some jurisdictions do not allow exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to you.

Contact Information:
Primo Water Corporation
104 Cambridge Plaza Drive
Winston-Salem, NC 27104
866-429-7566
www.PrimoWater.com

© 2014 Primo Water Corporation