Primo HTRIO B380K Multi-Purpose Beverage Dispenser

Key Features

  • Storage Compartment: Removable tray for organized single-serve brewer pods (pods sold separately).
  • Convenience Switches: On/off switches for heating, cooling, and nightlight located on the back of the dispenser.
  • Brew Controls: Select 6, 8, or 10 ounce serving sizes for single-serve beverages.
  • Empty Bottle Light: Red light blinks when the water bottle is empty and needs replacement.
  • Heating Light: Flashes while water heats, stops when fully heated.
  • Brewer Cup Drawer: Brews single-serve pods. Press gray button to remove drawer. Caution: Keep fingers clear of the sharp needle inside.
  • Cold Water Paddle Control: Press glass or container against the paddle to dispense cold water. Release to stop.
  • Hot Water Paddle Control: Features a child-resistant safety lock. Push red button, then press mug or container against the paddle to dispense hot water. Release to stop.
  • Probe Assembly: Pumps water from the bottle into the hot and cold reservoirs.
  • Probe Hanger: Stores the probe assembly inside the cabinet door for cleanliness during bottle changes.
  • Drip Tray with Full Indicator: Removable and dishwasher-safe. A red indicator rises when it's time to empty.
  • Water Bottle: Not included. Compatible with 3 and 5-gallon bottles. Find Primo® water at PrimoWater.com.

Quick Start Guide

  1. Place the dispenser on the floor in the desired location in your home. Product is intended for indoor use only. Do NOT plug the power cord into the wall outlet until instructed.
  2. Position the dispenser so the back is at least 4 inches from the wall and there are at least 4 inches of clearance on both sides for airflow.
  3. Slide the drip tray into place.
  4. Slide the brewer cup drawer into its slot until it clicks. Caution: Keep fingers away from the inside of the drawer as the needle is very sharp.
  5. Clean the probe assembly with a damp cloth and dish soap. Place the probe assembly on the hanger inside the cabinet door to keep it clean.
  6. Grab a bottle of Primo® water (sold separately) and fully remove the cap. Insert the probe assembly into the bottle. Press firmly to secure the assembly over the bottle opening. For 3-gallon bottles, squeeze the tabs on the top of the probe assembly to separate the probe cap from the collar, then press the collar securely over the bottle opening.
  7. Slide the bottle inside the cabinet and close the cabinet door. Note: Water will not pump from the bottle unless the door is fully closed.
  8. Plug the dispenser into a ground fault circuit interrupting (GFCI) outlet. You will hear the dispenser begin to pump water to fill the internal hot and cold reservoirs.
  9. Turn on desired functions by flipping the switches on the back of the dispenser to the ON position. (Blue: nightlight, Green: chills water, Red: heats water).
  10. Once the dispenser has stopped filling the internal reservoirs, dispense and dispose of at least 1 quart (approximately 2 pint glasses) of water from both the hot and cold spouts.
  11. Your water will be ready to dispense fully chilled in approximately 1 hour or piping hot in approximately 12 minutes.
  12. Register your dispenser at PrimoWater.com to activate your warranty, which runs for 1 year from the date of purchase.

Warnings & Safety Precautions

  • Read this entire guide before assembling, installing, and operating the dispenser to reduce the risk of injury and property damage.
  • Models that heat water dispense at very high temperatures; improper use can cause personal injury.
  • This dispenser is intended for water dispensing only. Do NOT use other liquids or for other purposes.
  • Use only known and microbiologically safe bottled water.
  • For indoor use only. Keep the dispenser in a dry place away from direct sunlight. Do NOT use outdoors.
  • Install and use only on a hard, flat, and level surface.
  • Do NOT place the dispenser into an enclosed space or cabinet.
  • Do NOT operate the dispenser in the presence of explosive fumes.
  • Position the back of the dispenser no closer than 4 inches from the wall and permit free airflow. Ensure at least 4 inches clearance on the sides for airflow.
  • The dispenser is intended to be plugged into a ground fault interrupting receptacle.
  • Do not use an extension cord with your water dispenser.
  • Always grasp the plug and pull straight out from the outlet; never unplug by pulling on the power cord.
  • Do NOT use the dispenser if the cord becomes frayed or otherwise damaged.
  • To protect against electric shock, do NOT immerse the cord, plug, or any other part of the dispenser in water or other liquids.
  • Ensure the dispenser is unplugged prior to cleaning.
  • Never allow children to dispense hot water without proper and direct supervision. Unplug the unit to prevent unsupervised use by children.
  • Do not dispense hot water if the water bottle is empty.
  • For troubleshooting assistance, please contact Primo at 866-429-7566.

Cleaning & Maintenance

  • For best taste, performance, and hygiene, clean your cabinet, controls, bottle probe, and spout each time you replace your water bottle.
  • Use a clean, soft cloth and a food-grade sanitizer or bleach.
  • Empty and clean the drip tray as needed.
  • Remove and clean the brewer cup drawer regularly (it is dishwasher-safe). Keep fingers clear of the needle inside the drawer.
  • Clean the cold reservoir at least once every 3 months.
  • Visit PrimoWater.com for detailed cleaning instructions.

Limited Warranty

Primo Water Corporation warrants this dispenser to the original purchaser for one (1) year from the date of purchase against defects in material and workmanship, provided it is assembled and operated according to the printed instructions. Proof of purchase is required. The warranty is limited to repair or replacement of defective parts under normal use. It does not cover damage from accident, abuse, misuse, alteration, improper installation or maintenance, or normal wear and tear. Damage to the finish is also excluded. This warranty is in lieu of all other express warranties. Primo disclaims implied warranties of merchantability and fitness for a particular purpose after the one-year period. Primo shall not be liable for any special, indirect, punitive, incidental, or consequential damages.

PDF preview unavailable. Download the PDF instead.

601258-BL-English-and-Spanish Adobe PDF Library 15.0 Adobe InDesign CC 13.0 (Macintosh)

Related Documents

Preview Primo hTrio Water Dispenser: Quick Start and Operating Guide
Get started quickly with the Primo hTrio Multi-Purpose Beverage Dispenser. This guide covers setup, dispensing cold and hot water, preparing single-serve beverages, using the reusable filter, bottle replacement, cleaning, and key features. Includes limited warranty information.
Preview Primo hTRIO Deluxe Multi-Use Beverage Dispenser - User Manual
User manual and operating instructions for the Primo hTRIO Deluxe Multi-Use Beverage Dispenser (Model B385K). Learn about features, setup, operation, and maintenance.
Preview Primo hTRIO Multi-Purpose Beverage Dispenser Owner's Manual
Comprehensive owner's manual for the Primo hTRIO multi-purpose beverage dispenser (Model #601183), covering setup, operation, maintenance, troubleshooting, and safety precautions. Learn how to use your dispenser for hot and cold water, and single-serve beverages.
Preview Primo Smart Touch Water Dispenser B275 | User Guide & Warranty
Comprehensive guide for the Primo Smart Touch Water Dispenser (Model B275). Learn about features, quick setup, safety precautions, and the 1-year limited warranty. Dispenses hot, cold, and cool water.
Preview Primo HEAVIER USE Bottled Water Dispenser 601231: Quick Start & Operating Guide
Get started quickly with your Primo HEAVIER USE Bottled Water Dispenser (Model 601231). This guide covers setup, operation for hot and cold water, cleaning, maintenance, features, and the limited warranty.
Preview Primo Smart Touch Water Dispenser: Features, Operation, and Warranty
Explore the Primo Smart Touch Water Dispenser (Model B275/601242). This guide covers its key features, operating instructions for dispensing cold, cool, and hot water, important safety precautions, cleaning and maintenance tips, and details on the limited warranty. Learn how to easily set up and use your Primo water dispenser for convenient access to purified water.
Preview Primo hTRIO Water Dispenser Quick Start Guide & Operation Manual
Get started quickly with your Primo hTRIO Multi-Purpose Beverage Dispenser. This guide covers setup, operation, features, and warranty for model #601240.
Preview Primo Deluxe Bottom-Loading Water Dispenser - Features, Operation, and Warranty
Comprehensive guide to the Primo Deluxe Bottom-Loading Water Dispenser, covering features, quick start, operating instructions, cleaning, maintenance, and limited warranty information. Model B250.