Bonsaii Paper Shredder C282-A
Instruction Manual
A black, upright Bonsaii C282-A paper shredder with wheels, a top feed opening, and a pull-out waste bin is depicted.
THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP IT FOR FUTURE REFERENCE.
Please give us a chance to make it right and do better! Contact our friendly customer service department for help first. Replacements for missing or damaged parts will be shipped.
Customer Service:
- Email: customer-care@bonsaii.com
- Phone: 1-844-728-6917 (U.S.A. only)
TIPS
Thank you for choosing our product! To ensure that the machines are free of quality issues, we conduct 100% inspections. However, some shredded paper may remain in the basket or on the blades during machine testing. If this causes any discomfort or inconvenience, please contact our customer service and we will provide better service for you. Thank you!
IMPORTANT SAFETY INTRODUCTIONS BEFORE FIRST USE
ℹ️ User information / safety instructions.
WARNING
- Please do not allow children to use the machine.
- There are sharp blades inside the machine, so please exercise caution to avoid injury when using it.
- Please do not put your hand close to the shredder blades and the paper feed opening.
- There are sharp blades inside the machine, so please exercise caution to avoid injury when using it.
- Please do not let your hair get close to the shredder's feed opening. If your hair is accidentally sucked in, please use the "reverse function" to remove the danger.
- Please keep your clothing or some small items away from the feed opening of the paper shredder, such as ties, necklaces, sleeves, jewelry, etc.
- Please don't use flammable liquids, gases, water, or cleaners to clean the machine. ⚠️ To avoid fire accidents.
- Please don't touch the sharp edges to avoid any injury.
- This equipment is not intended for use by children. Avoid touching the media feed opening with your hands, clothing, or hair. Unplug this equipment when not in use for an extended period of time. Hazardous moving parts are present in this equipment, so keep your body parts away from them.
Capacity: The quantity of shredded paper cannot exceed 12 sheets at one time.
One folded sheet of paper equates to 2 sheets of paper.
Using heavier or higher humidity paper, or using a power supply with voltage lower than the rated voltage, may reduce the shredding capacity.
85% Maximum sheets per pass to avoid jams.
KNOW YOUR SHREDDER
Safety Note: For safety reasons, the shredder will operate only if the shredder head is in the correct position and used with the supplied basket.
Components:
- 1. Control panel: Features the control shredder's four statuses: "REV", "OFF", "FWD", "AUTO".
- 2. Reverse Position: Release the paper.
- 3. Auto Position: Turn on automatically.
- 4. Forward: Compulsorily work.
- 5. OFF: Turn off.
- 6. Power light: Indicates work status (blue).
- 7. Indicator light: Red when overloading, flashing red when overheating.
- 8. Feed opening: Slot for inserting paper.
- 9. Basket handle: For removing the waste basket.
- 10. Basket: Container for shredded paper.
- 11. Transparent Window: Allows viewing of the basket fill level.
- 12. Shredder's caster: Wheels for mobility.
TECHNICAL SPECIFICATIONS
| Parameter | Specification |
|---|---|
| Voltage | 120VAC, 60Hz |
| Feeding Opening Capacity | 12 sheets/time (A4 20LB), one sheet of CD/time, one sheet of credit card/time |
| Feed Opening (L*W) | 220 x 5mm (8.66 x 0.2 Inches) |
| Basket type | Pull out |
| Shred Type | Cross Cut |
| Basket Capacity | 5.5 Gallon/20L |
| Shred Paper Size | 13/64×63/64 inches |
| Product Size (L*W*H) | 13.9×9.57×20.16 inches (353x243×512mm) |
| Shred Functions | Paper, plastic credit card, staple, clips, CD |
Continuous operation: Up to a maximum of 15 minutes.
Note: Shredder runs briefly after each pass to clear entry. Continuous operation beyond 15 minutes will trigger a 30-minute cool down period.
TIPS: ONE FOLDED SHEET OF PAPER EQUATES TO 2 SHEETS OF PAPER
Using heavier or higher humidity paper, or using a power supply with voltage lower than the rated voltage, may reduce the shredding capacity.
OPERATING INSTRUCTIONS
Plug in and move the "control panel" from the OFF position to the AUTO position. The "Power Light" will turn blue. Feed in papers, staples, clips, CDs, or credit cards to shred.
Continuous operation for approximately 15 minutes.
WARNING: Beware of injuries caused by CD splashing or incorrect CD shredding. Please wear safety goggles and shred the CD in the correct way.
When finished shredding or when there is no need to use it, please move the "control panel" to the OFF position.
Jam Handling:
- Move the "control panel" from the AUTO position to the REV position. The "Power Light" will turn blue. (Pull out the jammed paper)
- For a very serious jam: Move the "control panel" from the REV position to the FWD position and stay for 3-5 seconds. Repeat the operation 2-3 times.
Status Indicators:
- Overheat: The power light is blue, while the indicator light is red. You need to wait for it to cool down. It takes around 30 minutes to cool down.
- Overload: The power light is blue, while the indicator light is red and flashing. You need to take out excess papers.
PRODUCT MAINTENANCE
- Plug in and move the "control panel" from the OFF position to the AUTO position. The "Power Light" will turn blue. (Feed one shredder lubricant pack into the shredder.)
- Move the "control panel" from the AUTO position to the REV position and stay for 3-5 seconds. Don't pull out the shredder lubricant pack.
- Move the "control panel" from the REV position to the AUTO position to shred the shredder lubricant pack and stay for 3-5 seconds. Repeat this operation 2-3 times until the shredder lubricant is fully shredded.
- When finished shredding or when there is no need to use it, please move the "control panel" to the OFF position.
CAUTION: Only use the professional shredder lubricant pack to maintain the shredder, such as the Bonsaii Shredder Lubricant 24-Pack (LS24) or 12-Pack (LS12). (No cleaner, flammable liquids, gases, oil, etc...)
TROUBLESHOOTING
| Malfunction | Reason | Solution |
|---|---|---|
| Stop Working | The power plug doesn't connect to the power supply. | Please check whether you are using the machine with the correct supply voltage, or plug it in again correctly. |
| The power supply voltage is too low or there is no power supply. | Please find the correct supply voltage to use with the machine. | |
| The machine is under overheating protection, because the machine is exceeding its continuous working capacity. | Wait for the machine to cool down naturally. | |
| The paper is too thin. | To make the paper thicker, you can add more paper or fold the paper. | |
| The machine is overloaded because the amount of paper exceeds the machine's maximum shredding capacity. | Reduce the quantity of paper to an acceptable amount and place the paper into the shredder's feeding opening again. | |
| The power cable is damaged. | Please replace the power cable with the same parameters by a professional person or contact our customer service for help. | |
| Jam | The basket is full. | Empty the basket. |
| The machine is defective. | Please contact our customer service for help. | |
| The paper is jammed. | Please use the "Reverse" function to take out the excess paper. | |
| Keep Running | Paper dust and other foreign objects cover the sensor. The location of the sensor is in the shredder's feeding opening, and it looks like glass beads or marbles. | 1. Please unplug the machine first, then use a soft cloth or cotton swab to clean the foreign objects without using any cleaner or water. 2. If there are some paper scraps around the sensor area, please kindly use cotton swab or needle nosed pliers to take out the paper scraps. CAUTION: Please don't overexert or use sharp tools to clean or poke the sensor. |
| Loud Noise | The shredder is placed on an unsuitable place. | Change the location. |
If the above answers cannot solve your problems, please contact our customer service team via email at customer-care@bonsaii.com.
LIMITED WARRANTY
Warranty Period: Machines and cutters are covered by a 1-year limited warranty from the date of your original retail purchase from us. The warranty is not transferable to any subsequent purchaser or recipient of the product.
We have great confidence in our products and offer a 30-day money-back guarantee. During this period, if the product has manufacturing defects or fails to meet your expectations, please notify us via email within 30 days of receiving the product. We will assist you in returning or replacing the product. Once the complete return process is processed, your original payment method will be refunded in full. After 30 days, a restocking fee of 20% may be charged for the return, and all shipping and handling costs will be borne by the customer. Further details regarding returns are as follows:
If you receive a damaged product, you must notify us within 48 hours of receipt. We will investigate the claim and inform the shipping company of the damage. Please keep all packaging for bonsaii or the shipping company to inspect if necessary. These investigations may take a few days, but the replacement of the goods will be processed as soon as possible.
If the product has defects or damages, we are sorry to hear that it did not meet your expectations perfectly. We aim to resolve this issue as quickly as possible with the help of our customer support team and quality assurance team. They will need to know your order information and the issues you have encountered with the product. Please inform us of your concerns by email and provide the order number. We may require you to take a short video or photos of the product's flaws. After preliminary analysis of the video or images, if it is confirmed that the product has defects, we will immediately send a brand-new replacement product. If we determine that you have misjudged the condition of the product and there are no defects, we will provide you with the correct instructions for use and assist you in using the product correctly.
In line with our policy of continuous development, we reserve the right to change this product, packaging, and documentation specifications without notice.
If you have any questions or confusion, please contact us at: customer-care@bonsaii.com.
