Bonsaii Paper Shredder C261-C
Instruction Manual - 8-Sheet Cross Cut Shredder
IMPORTANT SAFETY INFORMATION
PLEASE READ AND KEEP IT FOR FUTURE REFERENCE.
- Please read all instructions carefully and retain instructions for future reference.
- Read through each step carefully and follow the proper order.
- Please place this machine on a flat and stable surface place; be careful and don't tip the machine over. In case the machine is broken and cannot be used as normal.
- The device should be set up as close as possible to an easily accessible wall socket.
- Dangerous: please do not disassemble, modify or repair the machine in any way on your own. To avoid electric shock, hurting or accidental injury.
- When you empty the basket, or move the machine, or no need to use the machine for a certain period of time, please kindly set the machine to OFF status and unplug. To avoid fire accident or electric shock.
- Please don't use inflammable liquids, gases, water, and cleaner to clean the machine. To avoid fire accident or electric shock.
- Please don't use the machine in a very high temperature, very humidity, and very heavy dust environment. To avoid fire accident, electric shock, or machine malfunction.
- Please do not put adhesive tape, carbon paper, fabric, plastic film, etc. into the machine for shredding. To avoid damaging the machine.
- Please do not damage or process the power cables, or do not place heavy objects on the cables. To avoid fire accident, hurting, or electric shock.
- If abnormal conditions such as smoke or odor occurred, please disconnect the power and stop using it immediately. To avoid fire accident or electric shock.
- Please do not use if the shredder or the power cable is damaged or defective. To avoid fire accident or electric shock.
IMPORTANT SAFETY INTRODUCTIONS BEFORE FIRST USE
User information / safety instructions.
WARNING
- Please kindly keep children and pets away from the machine. There are sharp blades inside the machine so as to avoid injury.
- Please kindly keep your hands away from the sharp blades and feeding opening of paper shredder. There are sharp blades inside the machine so as to avoid injury.
- Please kindly keep your hair away from the feeding opening of paper shredder. If your hair is accidentally sucked in, please kindly use the "Reverse function" and get rid of the danger.
- Please kindly keep your clothing or some small items away from the feeding opening of paper shredder, such as ties, necklaces, sleeves, jewelry, etc.
- Please don't use inflammable liquids, gases, water, and cleaner to clean the machine. To avoid fire accident.
- Please kindly don't touch the sharp edges to avoid injury.
- This equipment is not intended for use by children. Avoid touching the media feed opening with hands, clothing, or hair. Unplug this equipment when not in use for an extended period of time. Hazardous moving parts are in this equipment; keep body parts away from moving parts.
- It cannot shred over 8 sheets at one time.
KNOW YOUR SHREDDER
The diagram shows the Bonsaii paper shredder with numbered callouts pointing to its various parts.
- 1. Control panel: Features four status options: REV, OFF, FWD, AUTO.
- 2. Reverse Position: Used to release paper.
- 3. Auto Position: Activates shredding automatically when paper is inserted.
- 4. Forward: Forces the shredder to run forward.
- 5. OFF: Shuts down the shredder.
- 6. Power light: Indicates operational status, typically green.
- 7. Indicator light: Indicates overheating, typically red.
- 8. Feed opening: Where paper is inserted.
- 9. Transparent Window: Allows viewing the contents of the basket.
- 10. Basket: Collects shredded paper.
- 11. Shredder's handle: For lifting or carrying the shredder head.
For safety reasons, the shredder will operate only if the shredder head is in the correct position and used with the supplied basket.
TECHNICAL SPECIFICATIONS
| Voltage | 120V~, 60Hz |
| Feeding Opening Capacity | 8 sheets/time (A4 75g/m²), one sheet of credit card/time |
| Feed Opening (L*W) | 220 x 3.4mm / 8.66 x 0.13 Inches |
| Basket Type | Lift off |
| Shred Type | Cross cut |
| Basket Capacity | 4.2 Gallon/16L |
| Shred Paper Size | 0.2x1.38 Inches (5x35MM) |
| Product Size (L*W*H) | 12.36 x 7.46 x 15.31 Inches / 314 x 189.5 x 388.9 mm |
OPERATING INSTRUCTIONS
- Plug in the shredder and move the "control panel" from OFF to AUTO position. The "Power Light" will turn green. You can then feed papers, staples, clips, or credit cards to shred. Continuous operation is approximately 5 minutes.
- When finished shredding or no longer need to use the machine, please set the control panel to OFF.
- Jam: If a jam occurs, please move the "control panel" from AUTO to REV position and pull out the jammed paper.
- For Serious Jams: Move the "control panel" from REV to FWD position for 3-5 seconds. Repeat this operation 2-3 times if the jam is very serious.
- Overheat: If the power light is green and the indicator light is red, the machine is overheating and needs to cool down. Allow approximately 40 minutes for cooling.
- Max 8 sheets: If the number of sheets exceeds the capacity (8 sheets), please remove the excess papers.
PRODUCT MAINTENANCE
- Plug in the shredder and move the "control panel" from OFF to AUTO position. The "Power Light" will show green. Feed one shredder lubricant pack into the machine.
- Move the "control panel" from AUTO to REV position for 2-3 seconds, but do not pull out the shredder lubricant pack.
- Move the "control panel" from REV to AUTO position to shred the lubricant pack for 3-5 seconds. Repeat this operation for 2-3 times until the shredder lubricant pack is fully shredded.
- When finished shredding or no longer need to use the machine, please set the control panel to OFF.
CAUTION:
Only use professional shredder lubricant packs to maintain the shredder, such as Bonsaii shredder lubricant 24-Pack/12-Pack. Do not use cleaners, inflammable liquids, gases, or oil. ?️
TROUBLESHOOTING
Stop Working
| Malfunction | Reason | Solution |
|---|---|---|
| The power plug doesn't connect to the power supply. | Check if the power plug is correctly connected to the power supply. | Please check whether you use the machine with the related supply voltage or plug in again correctly. |
| Power supply voltage is too low or no power supply. | Ensure correct voltage supply. | Please kindly find a related supply voltage to use it. |
| The machine is under overheating protection, because the machine is over the continuous working capacity. | Machine has overheated due to exceeding working capacity. | Wait for the machine to cool down naturally. |
| The thickness of paper is too thin. | Paper is too thin for shredding. | To make the paper thicker, you can add more papers or fold the paper. |
| The machine is overloading, because the paper is over machine Max shredding quantities. | Overloading with paper exceeding maximum shredding quantities. | Reduce paper quantity to an acceptable amount and place the paper into the feeding opening of the shredder again. |
| Damage of power cable. | Power cable is damaged. | Please replace the power cable with the same parameters by a professional person or contact customer service. |
| The basket is full. | Shredded paper basket is full. | Empty the basket. |
| Defective of machine. | Machine is defective. | Please kindly contact customer service. |
Jam
| Malfunction | Reason | Solution |
|---|---|---|
| Paper jam. | Paper is jammed in the shredder. | Please kindly use the function of "Reverse" to take out the excess paper. |
Keep Running
| Malfunction | Reason | Solution |
|---|---|---|
| Paper dust and other foreign objects cover the mechanical sensor. | Mechanical sensor is obstructed by dust or debris. The sensor is located in the middle of the shredder's feeding opening, resembling a small plastic divider. | Please unplug first and use a cotton swab or needle-nosed pliers to take out the paper scraps without any cleaner or water. CAUTION: Please do not overexert or use sharp tools to clean or poke the mechanical sensor to avoid damaging it. |
Loud Noise
| Malfunction | Reason | Solution |
|---|---|---|
| The shredder is placed on an unsuitable place. | Shredder is on an uneven or unstable surface. | Change the location. |
If the above answers cannot solve your problems, please kindly contact customer service team via email customer-care@bonsaii.com.
LIMITED WARRANTY
Bonsaii offers a 30-day money-back guarantee. During this period, items can be returned without extra fees if there is a manufacturing defect. Returns are free and easy for manufacturing defects; otherwise, the customer covers shipping fees. Sale products are also returnable.
If the product does not meet expectations, email within 30 days of receipt for return or exchange. The original form of payment will be refunded in full upon completion of the return. After 30 days, orders may incur a 20% restocking fee, and customers are responsible for all shipping and handling charges. After 60 days, purchases from Bonsaii are non-refundable.
For damaged products received, notify Bonsaii within 48 hours of delivery. Bonsaii will investigate the claim and notify the freight company. Retain all packaging for inspection. Replacements will be processed as soon as possible after investigations.
For products arriving defective or damaged, contact the Customer Support Team and Quality Assurance team by emailing customer-care@bonsaii.com with the order number. Provide information about the issue, and potentially a short video or pictures of the defects. If confirmed defective, a new replacement will be sent. If the product is determined not to be defective, correct usage instructions will be provided.
For any questions or confusions, contact customer-care@bonsaii.com.
Manufacturer Information
Manufacture: Bonsen Electronics Limited
Address: No.11-12, Lun Pin Chong Industrial Zone San Tun Community, Hou Jie Town 523941 Dongguan City, Guangdong PEOPLE'S REPUBLIC OF CHINA
Phone: 1-844-728-6917
Email: customer-care@bonsaii.com
Made in China
