Welcome to RainPoint
Thank you for choosing the RAINPOINT WiFi automatic watering system. Please read these operating instructions carefully, paying special attention to warnings and safety suggestions. For questions or problems, contact customer service for assistance within 24 hours.
Contact on Amazon: Click on "Ask a question".
Web: www.rainpointonline.com | WhatsApp: +1 626-780-5952 | US Free Hotline (English): +1 833-381-5659 (MON-FRI 9:30 AM-5:30 PM PST) | UK Free Hotline (English, Deutsch): +44 800-808-5337 (MON-FRI 9:00 AM-5:00 PM CET)
Product Overview
1. Product Appearance
The watering pump unit features several key components:
- 1. WiFi Button: Used to pair WiFi or reset the device.
- 2. Manual Button: Used for manual watering or to pause watering.
- 3. Power Indicator: Shows the power status of the device.
- 4. Watering Indicator Light: Indicates the status of the watering process.
- 5. Water Conveying Indicator: Shows water conveying from the container to the pump.
- 6. Water Conveying Indicator: Shows water conveying from the pump to the plants.
- 7. Power Supply Port: Connection point for the USB cable.
- 8. Battery Compartment: Accommodates 4*AA batteries.
2. Package Includes
The kit contains the following accessories:
- USB Cable (1 pc): For power supply and WiFi connection.
- Tubing (1 pc): Length: 10m/32.8 Ft. Inner diameter: 0.17" (1/6"). Outer diameter: 1/4".
- Filter (1 pc): Filters impurities from the water source.
- Tubing End Caps (3 pcs): Used to seal the ends of the tubing.
- Micro Drip Emitters (10 pcs): For delivering water directly to plant roots.
- Straight Barb Fitting (3 pcs): For connecting water pipes.
- T Barb Fitting (10 pcs): For splitting water flow and connecting pipes (2-way split).
- Cross Barb Fitting (3 pcs): For splitting water flow and connecting pipes (3-way split).
- Detachable Hook (1 pc): Allows the timer unit to be hung.
- Check Valve (1 pc): Prevents water from backing up in the pipes towards the pump.
3. Specifications
| Specification | Details |
| Working Pressure | 0.3Bar |
| Water Flow | 30L/H |
| Water Proof | IPX2 |
| Pumping Head | 2-3m |
| Pumping Distance | 2-3m |
| Maximum Water Pressure | 200kPa |
| Working Temperature | 3°C to 50°C (37°F-122°F) |
| Power By | USB cable (included) or 4*AA batteries (excluded) |
| Material | ABS |
FCC Statement
FCC ID: 2AWDBTTP106W
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Warning: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.
EC REP: NAMEVIAJE ELECTRONIC COMPANY LIMITED, ADDRESS: 588, 13 ADELAIDE ROAD, DUBLIN, D02 P950, IRELAND, Email: VIAJEELE@outlook.com
Simple to Pair WiFi
1. Initial RainPoint App Setup
Search for "RainPoint" and download the Android or iOS app for free. Alternatively, scan the QR code provided in the original document (Note: QR code excluded as per instructions).
Create an account and log in, or log in with an existing account to begin pairing with the Wi-Fi water pump.
2. Pair the Water Pump
From the APP's home page, click the 'Add Device' button (represented by a '+' icon).
Select your device type (Timer with Pump).
Connect to your 2.4GHz Wi-Fi network and enter the password. Note: The Rainpoint Wi-Fi water pump only pairs with a 2.4GHz Wi-Fi. For dual-band routers, please independently enable the 2.4GHz WiFi band and name it differently from the 5GHz WiFi band. Follow the "Common Router" Setup Methods to separate them.
Ensure the pump is powered by the USB cable (included) for Wi-Fi connection and remote control.
Indicator Light Guide:
- Flashes quickly (once a second): Powered up and not paired / Powered on and no network.
- Flashes slowly (once every 2 seconds): Powered on and paired (Network connected).
- Always on: (Indicates a stable connection after successful pairing).
Press and hold the [WiFi Button] on the device for 5 seconds until the indicator light blinks once per second.
In the APP, follow instructions to reset the device if needed. Confirm the indicator is rapidly blinking and proceed to enter pairing mode.
Important Notes:
- Wi-Fi pairing and APP access require high current support; ensure the USB cable is powered before pairing.
- Press and hold the [WiFi Button] until the indicator light blinks quickly.
Wi-Fi pairing takes approximately 1-2 minutes. Upon successful pairing, the APP will display "Device added successfully".
You can customize the device name in the APP. If pairing fails after 2 minutes, reset the device fully (refer to page 16) and restart the pairing process from the beginning.
After pairing, you can remotely manage multi-watering plans. Notifications will be sent to the APP when "Automatic" watering plans are active or the pump is out of water. This system is ideal for caring for potted plants when you are busy or away on vacation.
It is recommended to use the USB cable for power supply when a plug is available. If there is no plug at the location where you need to use the water pump, please take the water pump to a place with a plug to match the APP first, and then take it to the use position to use the battery power supply.
Easy to Install
1. Two Power Supply Methods
Battery Power Supply: Install 4 new AA (1.5V) alkaline batteries, observing the correct polarity ('+' and '-'). Battery power is suitable for timed watering and manual watering that have been set to run, but it cannot support remote control.
USB Cable Power Supply: Plug in the USB cable (included). When the power is on, the [Power Indicator] will light up. WiFi connection and remote control must keep the USB connection powered; otherwise, the WiFi function will not work. WiFi pairing and APP access are not available with battery power alone.
Note: When both power modes are used simultaneously, the USB cable power will be activated. Used batteries must be removed from the pump to prevent explosion or leakage.
2. Determine the Correct Placement
Place the pump below the water level of the container. Ensure the pump itself is not submerged in water.
Consider the height difference between the plants and the pump. If the water pipe cannot be placed 100% straight, it is recommended that the height difference between the plants and the pump should not exceed 2.5m to ensure proper water flow and avoid over-watering or leaking issues.
3. Connect the Hose Correctly
3.1 Cut Tubing: Cut the tubing according to the distance required between the device, the plants, or your needs.
3.2 Ease Connection: To make connecting the tubing easier, dip the end into hot water for 10 seconds or apply a little vegetable oil to the end of the hose before connecting.
3.3 Connect to Pump: Connect the tubing to the water inlet and outlet ports on the pump.
3.4 Install Check Valve: Connect the check valve to the water outlet near the pump. Ensure it is installed correctly according to the flow direction. Note: Using a check valve may reduce water pressure.
3.5 Connect to Container: Connect the main tubing to the water inlet of the container using the provided tubing end caps or fittings.
3.6 Splitting Water Flow:
- 1) Single Hose: If only one hose needs to be connected, use a straight barb fitting.
- 2) Two-Way Split: When you need to connect the hose while splitting to two ways, use a T barb fitting.
- 3) Three-Way Split: When you need to connect a hose while splitting to other 3 ways, use a cross barb fitting.
3.7 Install Emitters: When water needs to be delivered directly to the soil, use the micro drip emitters. Insert emitters into the soil near the plant roots for efficient watering.
3.8 Install End Caps: After water flows out from the end of the pipe, please install Tubing End Caps to avoid air in the pipe, which could prevent water from flowing smoothly to the end of the pipe.
4. Installation Completed and Tested
Press the [Manual Button] to activate the pump, and water will be pumped to your plants.
Ensure all connections are tight to prevent leaks. Keep tightening until no leakage is observed.
After testing with no usage problems, proceed to the next step: WiFi pairing and programming watering plans.
App Interface Overview
1. Home Interface
Weather Forecast: Get the weather data for the town you selected.
Added Devices: Click on your device to start your irrigation settings.
Add Device: To add multiple RainPoint smart devices.
Created Home: Customize home names for different irrigation areas by entering "My Home".
2. Irrigation Schedule Settings
Next Irrigation Countdown: Displays the time until the next scheduled watering.
Automatic Watering Mode: Set watering frequency (from 1 hr to 7 days) and watering duration (from 20s to 30 mins).
Auto Run: Activate the schedule you have set up.
Device Information: Set according to your needs; refer to Page 19.
Manual Watering Switch: Turn ON/OFF manual irrigation as needed; refer to Page 25 for setting tips.
3. Device Information
Open: Send a message to the device.
Remove Device: Remove the device before resetting it; refer to Page 19 for details.
FAQ & Feedback: Access frequently asked questions and provide feedback.
4. Smart Functions Interface (Automation)
Automation Function: Customize multi-irrigation plans based on meteorological changes.
Add Watering Plan: Click to set the conditions and tasks for your plan.
Tap-to-Run Function: Set and control multiple devices and plans with a single tap.
Notice:
- Automation requires the device to be always connected and online to run normally. Please keep the USB cable connected to the device to maintain the timer's online status.
- The "notice" function in Automation is ON only if you set it up in the task.
4.1 Condition Settings
Set up arguments and add conditions as your required for automation triggers.
4.2 Task Settings
Set up tasks as your required, then trigger the task if the conditions are met.
5. Personal Date Interface
Add or remove Home (device groups) as needed.
Watering Modes
Automatic Watering Mode
Step 1: Click to set watering frequency as required and confirm ("done").
Step 2: Click to set watering duration as required and confirm ("done").
Step 3: Click to change the status to green. This indicates that your schedule is running.
Note: Please remember to activate Step 3 after the setup is completed; otherwise, the program will not run.
Manual Watering Mode
1. Manual Operation Via App: Click the switch to turn ON/OFF manual watering.
2. Manual Operation Via Device: Click the [Manual Button] to turn ON/OFF manual watering.
Reset and Troubleshooting
Reset the Device
1. Unplug the USB cable and remove batteries.
2. Leave the device for about 30-60 seconds.
3. Plug in the USB cable, press and hold the [WiFi Button] until the indicator turns to a fast blinking green light, then open the APP to connect.
Troubleshooting
| Problem | Possible Cause | Possible Solution |
| WiFi can't be connected | Signal interference or too far between the pump and router, causing unstable connection. Not in the correct connecting mode. | Reset the router for a 2.4G channel and reconnect. Move the pump to a closer socket near the router and reconnect. Unplug the USB cable and battery first, wait 10 seconds. Charge the pump with the USB cable again, then hold down the [WiFi Button] until the indicator light flashes rapidly and enter pairing mode. |
| Uneven water flow / Water pipes not working properly | Too far from pots and water containers or too long pipes can reduce the pump's efficiency. Because of the material, in order to make the pipe more durable. The lack of water at the inlet resulted in the plan not being implemented on time. Leakage in the system. | The further away from the pump the potted plant is, the weaker the water flow will become. Please use some clamps to hold the first few branches so that the mainstream water can be delivered quickly and for a long time. Put the head of the hose into hot water for 10s or put a little vegetable oil on the end of the hose before connecting. Check if there is a lack of water in the container at the inlet. (If there is a leakage, the schedule will not run). |
| Watering schedule not on time | There is no auto-run schedule set up on the APP side. The water pump unexpectedly lost power and the plan was emptied. | Once the plan parameters have been set, the plan will be executed automatically according to the parameters set by checking "Auto Run". The watering schedule needs to be reset. |
If you encounter problems not covered in the troubleshooting steps, please contact RainPoint customer support by phone or email:
US: 1-833-381-5659 (EN) (MON-FRI 9:30 AM-5:30 PM PST)
EU: +44 800-808-5337 (EN DE) (MON-FRI 9:00 AM-5:00 PM CET)
Email: service@rainpointus.com
Warranty and Customer Support
Warranty: RainPoint provides a 1-year limited warranty on this product against manufacturing defects in materials and workmanship.
Customer Support:
- Subscribe to the RainPoint channel on YouTube.
- Visit support: https://www.rainpointonline.com/pages/support
- If you cannot solve the problem with this manual, please contact RainPoint with the LOT NO. of your device (found on the back of the timer). There will be private service for you.
- US Free Hotline (English): +1 833-381-5659 (MON-FRI 9:30 AM-5:30 PM PST)
- UK Free Hotline (English, Deutsch): +44 800-808-5337 (MON-FRI 9:00 AM-5:00 PM CET)
- Email: service@rainpointus.com
- WhatsApp: +1 626-780-5952
