Welcome to RainPoint
Dear friend, Thanks for choosing RAINPOINT automatic watering system! Your satisfaction as a RAINPOINT customer means everything to us. Before using this unit, please read these operating instructions carefully, take special care to follow the warning and safety suggestions. If you have any questions or problems during using our product, please contact our customer service and your problem will be solved within 24hrs.
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Customer Support Contact Information:
- Web: www.rainpointonline.com
- Email: service@rainpointonline.com
- WhatsApp: +1 626-780-5952
- US Free Hotline (English): +1 833-381-5659 (Mon-Fri: 9:30 AM-5:30 PM PST)
- DE Free Hotline (English/Deutsch): +49 800-182-0576 (Mon-Fri: 9:00 AM-5:00 PM CET)
- UK Free Hotline (English): +44 800-808-5337 (Mon-Fri: 9:00 AM-5:00 PM CET)
Product Overview
1. Package Includes
| Accessory | Name | Quantity | Function |
|---|---|---|---|
| [Power Supply] | USB Cable | 1 | Power supply |
| [Tubing] | Tubing | 1 | Length: 10m/32.8 Ft, Inner diameter of pipe: 0.17"(> 1/6"), Outer diameter of pipe: 1/4" |
| [Filter] | Filter | 1 | Filtering impurities from water |
| [End Cap] | Tubing End Caps | 3 | Stop water flow at the end of the pipe |
| [Dripper] | Micro Dripper | 10 | Inserted into the soil to water the plant root directly |
| [Connector] | Straight Connector | 3 | Connecting water pipes |
| [T-Connector] | T Barb Connector | 10 | Split water and connect pipes |
| [Cross-Connector] | Cross Connector | 3 | Split water and connect pipes |
| [Hook] | Detachable Hook | 1 | Put it on the timer to make the timer hangable |
| [Valve] | Switch Valve | 10 | Adjust or shut off the water flow in pipes |
| [Anti-siphon Device] | Anti-siphon device | 1 | Prevents water from flowing back into the pump after the pump timer is turned off. |
2. Technical Parameter
| Parameter | Value |
|---|---|
| Inlet | 4mm |
| Outlet | 4mm |
| Maximum Water Pressure | 0.3 Bar |
| Water Flow | 0.4L/Min |
| Pump Head | 3-5m |
| Working Temperature | 0°C to 50°C (37°F-122°F) |
| Power Supply | 1) 4x AA 1.5V Batteries (not included) 2) USB power supply (DC 5V 1A) |
3. Introduction of Buttons and Indicators
| Button/Indicator | Description |
|---|---|
| "OK" Button | Press to enter setting of 3 different options: How Long, How Often and Delay. Press and hold to enter the manual watering mode. |
| "▲" Button | Increase the number, hold to accelerate. |
| "▼" Button | Decrease the number, hold to reduce faster. |
| How Long | Watering Duration 20s – 30min |
| How Often | Watering Frequency 1h-23h or 1day - 7days |
| Delay | Delay the watering plan 1h - 24h |
| Remaining | The remaining watering time of the current period |
| Next | The next watering time |
| [Watering Indicator] | It is watering |
| [Low Water Indicator] | Currently shortage of water |
| [Manual Setting Indicator] | Manual operation setting |
| [USB Connected Indicator] | Connected with the USB charger |
| [Low Battery Indicator] | Low power |
Two Power Supply Methods
1. Insert 4*AA 1.5V Alkaline Batteries
Instructions:
- Remove the battery cover from the back of the pump.
- Insert 4 brand new AA (1.5V) alkaline batteries (not included) observing the marked "-" and "+" direction.
- Firmly reinstall the battery cover back into the pump.
Note:
- Firmly restore the battery cover to ensure water resistance.
- When the unit is idle, please remove the batteries and store them properly.
- Used batteries must be removed from the pump.
- Do not dispose of batteries in a fire, as this may cause them to explode or leak.
2. Plug in the USB Cable
Instructions:
- Plug in the USB cable (included).
- When the power is on, the [USB Connected Indicator] indicator will light up.
Note:
- It is recommended to use a USB power supply when a power source is available. This ensures the water pump operates on a stable voltage, thus improving its efficiency.
- When both power modes are used simultaneously, priority will be given to the USB cable power. If the USB cable is disconnected, the pump will switch to battery-powered mode.
Product Installation
1. Determine the Correct Placement
The lift length of the water pump: the vertical distance of 2-3m. Because the water pipe cannot be placed 100% straight, it is recommended that the height between the plants and the pump should not exceed 2.5m.
2. Installation Diagram
The installation diagram shows the setup of the system. Key components are:
- ① USB Cable
- ② Pump Timer
- ③ Detachable Hook
- ④ Tubing
- ⑤ Filter
- ⑥ Anti-siphon device
- ⑦ Switch Valve
- ⑧ T Barb Connector
- ⑨ Straight Connector
- ⑩ Cross Connector
- ⑪ Micro Dripper
- ⑫ Tubing End Caps
3. Connect the Hose Correctly
Follow these steps to connect the hoses:
- Design your watering route and cut the hose to the required length.
- To ease connection, put the head of the hose in hot water for 10 seconds or apply a little veggie oil to the hose end before connecting.
- Connect the hose to the water inlet and outlet.
- Install an anti-siphon device near the pump outlet to prevent water from flowing back into the pump after the pump timer is turned off.
- Insert the other end of the hose with the filter into the water pump inlet, and then place it into the water container.
- Choose the appropriate connector as needed:
- For direct connection to the water source or main pipeline, use a straight connector.
- To split the hose into two branches, use a T-shaped connector.
- To divide the hose into three additional branches, use a cross connector.
- Install the switch valve in front of the micro dripper. This allows adjustment or shut-off of water flow to each dripper by rotating the valve.
- Connect the drippers to the pipeline. These will directly deliver water to the root zone of each plant. Tips: Loosen the soil first, then insert the drippers at least 3 inches deep into the soil to help water reach the plant roots.
- Install tubing end caps after water flows out from the end of the pipe. This prevents air in the pipe and ensures smooth water flow to the end.
4. Installation Completed and Tested
Testing Steps:
- Press and hold the "OK" button to start the pump. Water will be pumped to your plants.
- Check for any leaks at the hose connections. If leaks are found, ensure connections are tightened properly. Continue tightening until there are no leaks.
- After testing with no usage problems, proceed to programming the watering schedule.
Operating Instructions
Step 1: Set Watering Duration (How Long)
Press the "OK" button. "HOW LONG" will light up. Use the "▲" / "▼" buttons to set the watering duration (from 20 seconds to 30 minutes). Press "OK" to confirm and proceed to the next step.
Step 2: Set Watering Frequency (How Often)
When entering the "HOW OFTEN" setting mode, "Every" and "How Often" will light up. Use the "▲" / "▼" buttons to set the watering frequency (from 1 hour to 23 hours, or 1 day to 7 days). Press "OK" to confirm and proceed.
Step 3: Set Delay Mode
When the screen shows "DELAY", use the "▲" and "▼" buttons to select the watering delay time (from 0 hours to 24 hours). Press "OK" to save the schedule.
Note: If "How Often" or "How Long" is changed and the delay time is set to 0 hours, the watering pump will automatically turn on manual watering (with a duration of 20 seconds).
Step 4: Automatic Watering
Press "OK" again. The "Remaining" and "Watering" icons will light up, and the watering schedule will start automatically. The countdown of the remaining watering time will be displayed.
When the watering program is finished, the "NEXT" icon lights up, indicating the time until the next watering.
Note: During setting, if there is no operation within 8 seconds, the pump will automatically exit the setting mode. If "How Often" or "How Long" has been changed during setting, it will automatically start running with the new settings.
Setting Examples:
Example 1: Needs: water the plants for 30 seconds at 9:00 AM every day.
Current Time: 9:00 AM
How Long: 30 seconds
How Often: every 1 day
Delay: 0 hour
Day 1: 9:00 AM / 30s
Day 2: 9:00 AM / 30s
Day 3: 9:00 AM / 30s
Example 2: Needs: water the plants for 1 minute at 10:00 AM every day.
Current Time: 7:00 AM
How Long: 1 minute
How Often: every 1 day
Delay: 3 hours
Day 1: 10:00 AM / 1 min
Day 2: 10:00 AM / 1 min
Day 3: 10:00 AM / 1 min
Manual Mode
Press and hold the "OK" button to enter manually watering mode. Manual watering duration is 20 seconds.
Warning Alarm
1. Lacking Water Alarm
When the [Low Water Indicator] appears on the screen, please check if the water tank is low and fill enough water. The pump timer will continue working as scheduled.
2. Low Battery Alarm
When the display shows the [Low Battery Indicator] and flashing, it indicates low battery power. Please replace with 4 brand new AA (1.5V) alkaline batteries for the pump timer.
Troubleshooting
| Problem | Possible Cause | Possible Solution |
|---|---|---|
| Uneven water flow | Too far away from pots and water containers or too long pipes can reduce the pump's pumping efficiency. | The further away the potted plant is from the pump, the weaker the water flow will become. Use clamps to hold the first few branches so that the mainstream water is delivered quickly and for a long time. |
| Hard to insert and remove water pipes | Because of the material used to make the pipe more durable. | Put the head of the hose in hot water for 10s or apply a little veggie oil to the hose end before connecting. |
| Watering schedule not on time | The lack of water at the inlet resulted in the plan not being implemented on time. | Check if there is a lack of water in the container at the inlet. (If there is a leakage, the schedule will not run). |
| The water pump unexpectedly lost power and the plan was emptied. | The watering schedule needs to be reset. |
If your Rainpoint product does not operate properly after trying the troubleshooting steps, please contact us by phone or email:
- US: +1-833-381-5659
- UK: +44-800-808-5337
- DE: +49-800-182-0576
- Email: service@rainpointonline.com
Warranty
RainPoint provides a 1-year warranty against manufacturing defects in materials and workmanship from the date of purchase. During the warranty period, RainPoint will replace, free of charge, any product found to be defective under reasonable use and service, as determined solely by RainPoint.
To place a warranty request, please email your order ID to service@rainpointonline.com. We will respond within 24 hours.
Customer Support
If you are still having trouble with setup, please search for "RainPoint" on YouTube for installation videos. If the user manual does not provide the information you need or you require further assistance, please contact us before returning the product to the store. Provide the Model NO. and LOT NO. of your device.
Model NO.: xxxxxxxxxx (on the back of the pump label)
LOT NO.: xxxxxxxxxxx (on the back of the pump label)
Contact Information:
- US Free Hotline (English): +1 833-381-5659 (Mon-Fri: 9:30 AM–5:30 PM PST)
- DE Free Hotline (English/Deutsch): +49 800-182-0576 (Mon-Fri: 9:00 AM–5:00 PM CET)
- UK Free Hotline (English): +44 800-808-5337 (Mon-Fri: 9:00 AM–5:00 PM CET)
- Email: service@rainpointonline.com
- WhatsApp: +1626-780-5952
Company Information
EC REP:
Name: VIAJE ELECTRONIC COMPANY LIMITED
Address: E588, 13 ADELAIDE ROAD, DUBLIN, D02 P950, IRELAND
Email: VIAJEELE@OUTLOOK.COM
UK REP:
Name: SUJE ELECTRONIC COMPANY LIMITED
Address: S211 92A BURY OLD ROAD, MANCHESTER, ENGLAND, M45 6TQ
Email: SUJEELECTRONIC@OUTLOOK.COM
Manufacturer:
Name: FUJIAN BALDR TECHNOLOGY CO.,LTD
Address: Floor 3, Building 2, No.71 Yangqi Road, Fuwan Industrial Area, Cangshan District, Fuzhou, China.350008
Email: service@rainpointonline.com
This product complies with relevant standards, indicated by marks such as [FCC Mark], [CE Mark]. Please dispose of this product responsibly according to local regulations. [Recycle Symbol] indicates that this product should not be disposed of with household waste.
Need Help?
Scan the QR code for fast support. If you need assistance, please contact us:
- US toll free: +1 833-381-5659 (Mon-Fri: 9:30 AM-5:30 PM PST)
- DE toll free: +49 800-182-0576 (Mon-Fri: 9:00 AM-5:00 PM CET)
- UK toll free: +44 800-808-5337 (Mon-Fri: 9:00 AM-5:00 PM CET)
- Email: service@rainpointonline.com
- WhatsApp: +1 626-780-5952
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