Andeman WS-40S EV Wall Charger User Manual
Product Overview
This document is the user manual for the Andeman WS-40S EV Wall Charger. It provides comprehensive information on safety, installation, operation, app control, troubleshooting, and certifications.
The Andeman WS-40S is an AC EV charging pile designed to address common pain points in the charging industry. It offers convenient installation and debugging, simple operation and maintenance, accurate measurement, and comprehensive protection functions. It is compatible with the SAE J1772 standard and features dust-proof and waterproof capabilities, making it suitable for indoor and outdoor use.
Important Safety Instructions
WARNING: Basic precautions must always be followed when using electric products. This manual contains important instructions for Models WS1 to be followed during installation, operation, and maintenance.
- Read all instructions before using this product.
- Supervise this device when used around children.
- Do not put fingers into the electric vehicle connector.
- Do not use if the flexible power cord or EV cable is frayed, has broken insulation, or shows other signs of damage.
- Do not use if the enclosure or EV connector is broken, cracked, open, or shows any other indication of damage.
- Caution: To reduce the risk of fire, connect only to a circuit provided with 60-ampere maximum branch circuit over-current protection in accordance with the NEC.
- This product must be grounded. Grounding provides a path of least resistance for electric current to reduce the risk of electric shock. The power cord has an equipment grounding conductor and a grounding terminal. These must be connected to the correct port and properly installed and grounded according to local codes and ordinances.
- WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Consult a qualified electrician or serviceman if unsure about grounding. Do not modify terminals; if they do not match the electrical box, have a qualified electrician install a suitable outlet.
SAVE THESE INSTRUCTIONS
General Precautions
- Read the operation manual carefully and keep it for future reference.
- Before installation, check the grid for Level II 240V ±10% (60 Hz).
- Do not use flammable, explosive, or combustible materials, chemicals, combustible gas, or other dangerous goods near the charging pile.
- Keep the charging point dry and clean. Use a clean, dry cloth to wipe it. Do not touch the point pin.
- Hybrid cars should recharge after flame-out. Vehicle driving is prohibited during charging.
- Keep children away from the charging process to prevent harm.
- In case of rain, thunder, or adverse weather, charge cautiously. Charging cable breaks, wear, tear, or charging pile damage are prohibited. If the charging post is used and damaged, stay away and contact staff immediately.
- If a fire, electric shock, or other abnormal situation occurs during charging, press the stop button immediately.
- Do not attempt to remove, maintain, or modify the charging pile, as improper use may cause damage or leakage.
Product Introduction
The EV AC charging pile is designed for the charging pile industry. It features convenient installation, simple operation and maintenance, accurate measurement, and perfect protection functions. It meets the SAE J1772 standard and has a protection grade of Type 4, with dust-proof and waterproof capabilities for safe indoor and outdoor operation.
Product Parameters
| Parameter | Value |
|---|---|
| Type no. | WS-40S |
| Input voltage | Level II 240V~±10% (60Hz) |
| Output voltage | Level II 240V~±10%(60Hz) |
| Power output | 9.6 KW |
| Maximum output current | 40A |
| Class of protection | NEMA Type 4 |
| Protection Function | Over/under voltage protection, over current protection, Current leakage protection (CCID20), grounding detection, emergency stop protection |
| Indicator light | Standby - blue on; Charging - green blinking; Alarm - red on |
| Indication of status | 4.3-inch |
| Mode of charging | Swipe card charging / APP charging / Appointment charging |
| Charging interface | SAE J1772 |
| Material of case | PC+ABS |
| Operating temperature | -30 ℃~50℃ |
| Storage temperature | -40 °C~80 °C |
| Relative humidity | 5% to 95% no condensation |
| Overall dimensions | 333*213*92mm(H*W*D) |
Product Overview Diagram
The EV Wall Charger features the following components:
- Swipe card area: For initiating charging via card swipe.
- Status indicator ring: Provides visual feedback on the charging status.
- Display screen: Shows charging information and status.
- Emergency stop button: For immediate shutdown in case of emergency.
- Charging cable/wire mount: Secures the charging cable when not in use.
- Charging gun: The connector that plugs into the electric vehicle.
Installation Instruction
List of Parts
General purpose accessories
| Product specification | Description | Quantity |
|---|---|---|
| Ac pile instruction manual | Instruction Manual | 1 copy |
| RFID card | M1 card | 2 pcs |
Wall mount installation
| Item | Description | Quantity |
|---|---|---|
| Expansion screw | M8*60 expansion screw | 4pcs |
| Wall hanging fixed plate | Mounting the chassis | 1 pc |
| Expansion screw | M6*40 expansion screw | 3 pcs |
| Charging cable hook | Plastic hook | 1pc |
1. The installation method is wall hanging
a. Take out the mounting plate from the bottom of the device and carefully check the mounting size of the screw holes.
b. Select the parking space for installation. The lowest position of the fixing plate should be 120cm (approximately 47.24 inches) above the ground.
c. Drill four M8 diameter holes according to the positions of the screw holes in the fixing disk. Insert expansion rubber plugs and secure the mounting disk with nuts on the fixing chassis. Fix the bottom plate on the wall or support, paying attention to the installation direction indicated by the arrow.
d. For the charging gun/cable storage bracket, follow these installation steps:
- Step 1: Drawing of fixing holes.
- Step 2: Drilling with tools.
- Step 3: Insert the expansion tube and screw it in.
2. Wire Connection Instructions
A power distribution box is used. The L(Red), L(Black), and PE (Green&Yellow) ends of the input cable correspond to the L1, L2, and PE ends of the circuit breaker, respectively.
Diagram shows a power distribution box with L1, L2, PE terminals connected to the charging pile's input cable.
3. Hang the charging pile on the bottom plate and hang the gun cord on the plastic hook
The charger is mounted on the wall plate, and the charging cable is hung on the hook. The height requirement of 120cm (47.24 inches) is indicated.
Mobile Phone App Charging Operating Instructions
1. APP download and binding use
a. To download the smart APP, enter the following address in your mobile browser: https://developer.tuya.com/cn/docs/iot/tuya-smart-app-smart-life-app-advantages?id=K989rqa49rluq. Click the website and follow the prompts to install.
b. QR code download: Open your mobile browser or social software, scan the QR code, and follow the APP prompts.
2. Binding and Using Devices
Step 1: Open the installed APP, agree to the privacy statement, and register using your mobile number or social software. Log in after successful registration. Enable Location, Bluetooth, and WIFI on your mobile phone. If the charging device is in standby, the APP will automatically search for it and display its name.
The app requests permissions for "Data Analysis" (to collect product usage data) and "Personalization" (to recommend content via ads and notifications).
Step 2: Click "Add device" to enter the WIFI pairing interface. The APP automatically identifies the WIFI name. Click "Next" to bind the device. A success message will appear. Click "Finish" and wait about 5 seconds.
Alternatively, manually add the device by clicking "+" in the upper right corner, selecting "Energy" category, finding "EV charger (Bluetooth + WIFI)", and following prompts, including confirming the indicator light status ("Confirm if the indicator light is flashing", then "Quick flashing").
Step 3: Enter the WIFI password (connected to the mobile phone) and click "Next". Ensure your Wi-Fi is 2.4 GHz; if it's 5 GHz, set it to 2.4 GHz.
Step 4: After binding, charge according to the APP interface. The application also supports "adjusting current" and "delayed charging" functions.
APP Function
Charging mode function
Click "Charging mode" to switch between real-time charging and delayed charging (appointment charging mode). You can set an appointment to delay charging for 1-12 hours.
Adjust charging current
Click "Setting" then "Charging current". Slide up and down to set the charging current.
Record of charging
Click "Charge record export" to view charging records and power records.
Screenshots show:
- Charging Mode Selection: Real-time charging, Delayed charging with time selection (10, 11, 12 hours).
- Charging Current Adjustment: Current displayed as 49A, with options to adjust to 50A, 51A, 52A.
- Member electricity information: Displays charging session details like start time, duration, and energy consumed (kWh).
Charging Instructions
1. Ensure the charging pile is properly connected to the power supply. The device enters standby mode with the display showing "Welcome to use AC charging equipment - Plug in your gun for charging".
2. Adjust the time by selecting an appointment time. Adjust charging power by sliding up and down.
3. Plug the charging connector into the vehicle inlet. The display shows "Welcome to use AC charging equipment - Swipe card to start charging".
4. Swipe the card on the logo area to start charging. If the card stays for more than 15 seconds, the station enters plug-charge mode (starts without swiping). Swiping again for 15 seconds reverts to swipe mode.
The "In the charging" screen displays:
- Charging time: min
- Charging voltage: V
- Charging current: A
- Charging power: kW
- Charging battery: kWh
- "Draw your gun if you need to stop charging"
5. The station stops charging when the car is fully charged. You can click the APP or swipe the card to end.
6. After charging is complete, unplug the charging gun and place the dust cover onto the charging connector.
Status Indicator
The charging indicator LED status is as follows:
| Three color indicators status | Description |
|---|---|
| Standby | Steady blue light |
| Connected | Steady green light |
| Charging | Green light flashing / Green Breathing Lighting |
| CP fault | Steady red light |
| Over voltage or under voltage | The red light blinks once every 1S |
| No ground wire | The red light blinks once every 2S |
| Emergency stop | The red light on for 3s, off for 3s |
| Over current | The red light blinks once every 4S |
| Electric leakage | The purple light blink once every 1S |
| Over temperature | The purple light blink once every 2S |
| Relay adhesion | The purple light blink once every 4S |
Common Problems and Solutions
| Problems | Cause | Solution |
|---|---|---|
| The Display is black (LED indicator is off) | The AC inlet switch is not closed, and the AC inlet switch is tripping. | Close the AC incoming wire switch again. If it trips all the time, check wiring and ensure L or N wire is connected to the PE terminal. |
| Controller Boot Failure | The gun is not inserted properly; During charging, someone pressed a button on the charging handle. | Put the gun back in place; Supervise after normal charging to prevent accidental button presses. |
| End lock gun | The WIFI signal network is unstable, and unlocking failed. Vehicle communication problem. | Turn off the car starting key, turn off the engine, lock the car, then restart. If unresolved, contact car dealers. |
| AC Overvoltage | AC input voltage too high | 1. If voltage exceeds 265V AC briefly, wait for normal range. 2. Check background data; if overvoltage is chronic, adjust protection point to 265V AC via software. |
| AC undervoltage | AC input voltage too low | Check background data; if chronically undervoltage (below 175V AC), adjust protection point to 90 Vac via software. |
| AC overcurrent | Excessive AC input current | 1. Turn off leakage/overcurrent protection circuit breaker. 2. Check for low impedance or short circuit on the output line. 3. Power on again after fault rectification. |
| Overtemperature | The temperature in the AC pile is too high. | Check installation environment; ensure no nearby heating devices and ambient temperature is below 50° C. |
| Current cannot reach the set or defined value | 1. Using an adapter. 2. Vehicle is set for charging current. 3. Vehicle power is relatively full (more than 90%). 4. Setting of the current level of the charging pile. | 1. Check adapter's rated working current. 2. Check vehicle's charging current setting. 3. Vehicle may reduce current if power is high (normal). 4. Verify charging pile's current gear setting on screen. |
| What protection will I receive if the product has quality issues? | After-sales service | Contact customer service via the purchasing platform for consultation. A solution will be provided within 48 hours. For no response, contact Andeman via email: andeman@andeman.com. |
| How to adjust current | Current setting cannot be modified during charging. | Adjust on the button or app before charging. Button: Touch current adjustment button (32, 24, 16, 10 amps). APP: Homepage > Settings > Current adjustment > Select current > Confirm. |
| Current cannot be adjusted during charging | Current setting cannot be modified during charging. | Adjust on the button or app before entering the charging state. |
| The charging current is not the set current | Abnormal current setting. | Capacitive buttons on the charging pile can be triggered by touch. If current jumps, check for accidental button presses. |
| Why does the "CP" error appear? | Error code. | Check if the vehicle battery is fully charged. Confirm if the vehicle has completed charging and disconnected. |
| Can't charge instantly | Charging delay setting is abnormal. | Confirm the delay setting is in the 00:00:00 state. |
| Unable to charge after normal operation | Connection abnormality or vehicle restrictions. | 1. Check charging pile connection to vehicle. 2. Check plug ends are connected to power supply. 3. Check vehicle settings. |
| APP cannot connect | App. | Bluetooth and WiFi must be turned on. WiFi must be greater than 2.4GHz. |
| How to charge by swiping a card | Card swiping operation guide. | Place card at product logo. A "beep" sound indicates charging can start. |
Other Qualifications and Certifications
FCC statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The product bears FCC markings and is "MADE IN CHINA".
Contact Us
Thank you for your support of Andeman. If your question cannot be answered with the help of the instructions, please contact customer service immediately via the email of the shop where you placed an order or the Andeman brand email. Responses will be provided within 24 hours.
Email: andeman@andeman.com
