USER MANUAL

Table of Contents

• SAFETY INSTRUCTION
• 1. Introduction
• 2. Package Contents
• 3. Product Overview
• 4. Installation
• 5. Battery Replacement
• 6. Operation
• 7. Trouble Shooting
• 8. Specifications

SAFETY INSTRUCTION

Thank you for purchasing this power protection product. Please comply with all warnings and operating instructions in this manual strictly. Save this manual properly and read carefully the following instructions before installing the unit. Do not operate this unit before reading through all safety information and operating instructions carefully.

Transportation

Please transport the UPS system only in the original package to protect against shock and impact.

Preparation

• Do not dismantle the UPS system, except the specialized technical personnel.
• Do not plug the UPS input into its own output.
• Do not attach a power strip or surge suppressor to the UPS.
• Do not attach non-computer-related items, such as medical equipment, life-support equipment, microwave ovens, or vacuum cleaners to UPS.
• Condensation may occur if the UPS system is moved directly from cold to warm environment. The UPS system must be absolutely dry before being installed. Please allow at least two hours for the UPS system to acclimate the environment.
• Do not install the UPS system near water or in moist environments.
• Do not install the UPS system where it would be exposed to direct sunlight or near heater.
• Do not block ventilation holes in the UPS housing.

Installation

This unit intended for installation in a controlled environment (temperature controlled, indoor area free of conductive contaminants). Avoid installing the UPS in locations where there is standing or running water, or excessive humidity.

Caution - Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

WARNING: This is a category C2 UPS product. In a residential environment, this product may cause radio interference, in which case the user may be required to take additional measures.

Operation

• Prevent no fluids or other foreign objects from inside of the UPS system.
• Do not connect appliances or devices which would overload the UPS system to the UPS output sockets.
• Place cables in such a way that no one can step on or trip over them.
• Do not connect domestic appliances such as hair dryers to UPS output sockets.
• The UPS can be operated by any individuals with no previous experience.
• Connect the UPS system only to an earthed shockproof outlet which must be easily accessible and close to the UPS system.
• Please use only VDE-tested, UL-marked mains cable (e.g. the mains cable of your computer) to connect the UPS system to the building wiring outlet (shockproof outlet).

Maintenance, service and faults

• The UPS system operates with hazardous voltages. Repairs may be carried out only by qualified maintenance personnel.
• Caution - risk of electric shock. Even after the unit is disconnected from the mains (building wiring outlet), components inside the UPS system are still connected to the battery and electrically live and dangerous.
• Before carrying out any kind of service and/or maintenance, disconnect the batteries and verify that no current is present and no hazardous voltage exists in the terminals of high capability capacitor such as BUS-capacitors.

Storage & Maintenance

The UPS system contains no user-serviceable parts. If the battery service life (3~5 years at 25°C ambient temperature) has been exceeded, the batteries must be replaced. In this case, please contact your dealer.

[♻️] Be sure to deliver the spent battery to a recycling facility or ship it to your dealer in the replacement battery packing material.

Before storing, charge the UPS 5 hours. Store the UPS covered and upright in a cool, dry location. During storage, recharge the battery in accordance with the following table:

1. Introduction

This product is an intelligent line interactive sinewave UPS (Uninterruptible Power Supply) which is designed to protect your personal computer or sensitive electronic equipment from all forms of power interference, including complete power failure.

2. Package Contents

NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is damaged. Please keep the original package in a safe place for future use. You should have received the following items inside of package:

1. [UPS Unit]
2. [User manual]
3. [USB cable]
4. [Input power cable (only for IEC/UK models)]
5. [Output power cable (only for IEC/UK models)]
6. [Coaxial cable/RJ45 cable (option)]

3. Product Overview

This section describes the components of the UPS unit. The diagrams show different views and ports available.

Front View (Example)

1. LCD display: Shows operating status, fault codes, and other information. (Please check LCD section for the details)

2. Up/down button: Navigates through menu options or adjusts settings.

3. Mute button: Silences audible alarms.

4. ON / OFF button: Powers the UPS on or off.

Rear Views (Examples)

The rear panels show various outlets and ports. Specific configurations may vary.

5. USB charger ports (5V 3A, type A/type C): For charging external devices.

6. USB communication port: For UPS monitoring and control via software.

7. Modem/phone/network surge protection: Protects connected communication lines from surges.

8. Battery backup outlets: Provide battery power, EMI filtering, line conditioning, and surge protection during power outages.

9. Surge-protected outlets: Provide surge protection only; do not provide battery backup.

10. Coax surge protection (option): Protects coaxial cable connections from surges.

11. Input circuit breaker: Protects the UPS from overcurrents.

12. AC input: Connection point for the utility power cord.

4. Installation

Before installing the UPS, please read below to select a proper location to install the UPS.

• UPS should be placed on a flat and clean surface. Place it in an area away from vibration, dust, humidity, high temperature, flammable liquids and gases, corrosive and conductive contaminants. Install the UPS indoors in a clean environment, where it is away from window and door.

Diagrams illustrating correct and incorrect placement:

• [✔️] UPS placed on a FLAT, clean surface.
• [❌] UPS placed on an uneven floor.
• [❌] UPS placed on foam.

It's required to maintain the maximum altitude of 1000m to keep UPS normal operation at full load UPS. If it's used in high altitude area, please reduce the connected load. Altitude derating power with connected loads for UPS normal operation is listed as below:

¹⁾ Since fans lose efficiency with altitude, force air-cooled equipment will have a smaller derating. Based on density of dry air =1.225 kg/m³ at sea-level,+15°C

Place UPS: This UPS is equipped with the fan for cooling. Therefore, place the UPS in a well-ventilated area. It's required to maintain the minimum clearance of 100mm in the front of the UPS and 300mm in the back and two sides of the UPS for heat dissipation and easy-maintenance.

UPS Input Connection

Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords. For the best results, suggest to charge the battery at least 5 hours before initial use. The unit charges its battery while connecting to the utility.

Note: Do not expect full battery run capability during this initial charge period.

UPS Output Connection

Battery Backup Outlets

Connect computer and monitor to the "Battery Backup" outlets. These outlets provide battery backup, EMI filtering, line conditioning, and surge protection. Battery power is automatically provided in case of power failure.

Surge-Protected Outlets

Connect a printer, fax machine, or scanner to the “Surge-protected” outlets. These outlets do not provide power during power failure.

CAUTION: NEVER connect a laser printer or scanner to the battery backup sockets of UPS. The equipment may draw significantly power to overload the UPS.

Connect Modem/Phone Line/Network Surge Protection

Connect a single modem/phone line into surge-protected "IN" outlet on the back panel of the UPS unit. Connect from "OUT" outlet to the computer with another phone line cable.

Connect Communication Port and Install Software

Connect one end of the USB cable to PC and the other to the USB port at the rear of the UPS. Download the latest version of ViewPower software from http://www.power-software-download.com to your hard drive. Follow on-screen instructions to complete the software installation.

Optional HID Function

If this UPS is equipped with optional HID function, you may simply connect one computer with installed Microsoft windows OS via USB port to execute safely shutdown during power failure even though there is no monitoring software installed.

Turn On the UPS

Before using the UPS, be sure to remove the label from the LCD remote panel module.

Sequence for turning on the UPS:

1. [Image: UPS unit with a label on the remote panel.] Remove the label from the LCD remote panel module.
2. [Image: Finger pressing the ON/OFF button.] Press and hold the ON/OFF button on the front panel for 2 seconds. The UPS will beep once, LED bars will light up with different colors in order of light blue, orange, yellow, green, blue, purple and scroll from bottom to top in 6 secs. Then, LCD will light on.

Remote panel operation

The LCD panel can be removed from the base and placed close to you when playing PC games. Follow below charts to remove the remote panel. The distance between remote panel and base should not be longer than 6m.

[Diagram showing remote panel detachment and reattachment]

There is a NiMH battery installed on the back of the remote panel. Once the remote panel is installed on the base unit, it will automatically charge the battery. When the battery capacity is low level, [low battery indicator] ?? icon will flash to remind users to charge the remote panel.

5. Battery Replacement

Please read all of the WARNINGS and CAUTIONS before attempting to service the batteries. Typical battery life is 3 to 5 years. Environmental factors do affect battery life. High temperatures, poor utility power, and frequent, short duration discharges have a negative impact on battery life.

WARNING! This UPS contains potentially hazardous voltages. Do not attempt to disassemble the UPS beyond the battery replacement procedure.

This UPS contains no user-serviceable parts. Repairs and battery replacement must be performed by QUALIFIED SERVICE PERSONNEL ONLY.

• Caution - Do not dispose of batteries in a fire. The batteries may explode.
• Caution - Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.
• Caution - A battery can present a risk of electrical shock and high short-circuit current. Contact with any part of a grounded battery can result in electrical shock. The following precautions should be observed when working on batteries:
• a) Remove watches, rings, or other metal objects.
• b) Use tools with insulated handles.
• c) Wear rubber gloves and boots.
• d) Do not lay tools or metal parts on top of batteries.
• e) Disconnect charging source and load prior to installing or maintaining the battery.
• f) Remove battery grounds during installation and maintenance to reduce likelihood of shock. Remove the connection from ground if any part of the battery is determined to be grounded.

Caution - risk of electric shock. The battery circuit is not isolated from the input voltage. Hazardous voltages may occur between the battery terminals and the ground. Before touching, please verify that no voltage is present.

Please replace the fuse or circuit breaker only with the same type and amperage in order to avoid fire hazards.

Only persons adequately familiar with batteries and with the required precautionary measures may replace batteries and supervise operations. Unauthorized persons must be kept well away from the batteries.

Caution - Replace batteries with the same number and type as originally installed in the UPS. These batteries have pressure operated vents. These UPSs contain sealed non-spillable maintenance-free lead acid batteries.

NOTE: If there is a power interruption while replacing the batteries, the load will not be backed up even though the UPS is still on. To replace the batteries with UPS on, please start with step 5.

Battery Replacement Steps

Please follow below steps to replace the batteries if necessary.

1. Turn off the equipment that is plugged into the output of the UPS.
2. Turn off the UPS.
3. Remove AC input plug of the UPS from the AC wall outlet.
4. Remove all equipment from the output sockets of the UPS.
5. Remove battery cover by loosening two screws located on the bottom of the UPS and slide the battery cover downward, then outward. Set it aside.
6. [Diagram showing battery removal] Disconnect the battery wires (BAT+ and BAT-). Then, slide out the existing battery pack from the UPS by grasping the battery tap. Caution - Do not short the positive wire and negative wire of battery. Caution - DO NOT pull the battery pack out by pulling the battery wires.
7. [Diagram showing new battery installation] Slide the new battery pack into the UPS.
8. Verify proper polarity. Re-connect the battery connectors together. NOTE: Some sparking might occur and this is normal.
9. Re-install the battery cover onto the UPS. Now, the UPS is ready for normal operation.

NOTICE: Properly dispose of the old batteries at an appropriate recycling facility or return them to the supplier in the packing material for the new batteries.

6. Operation

Button Function

LCD Panel

The LCD panel displays various information about the UPS status.

Display: Configuration and fault information

Display: Mute operation

Display: Input, Battery, Backup time, Output & Load information

Display: Load information

Display: Mode operation information

Display: Battery information

*Except UPS fault condition, LCD backlight automatically shuts off if no action for 1 minutes (30 seconds when panel is removed from base).

Audible Alarm

Warning Indicator

LCD Setting

After pressing and holding "UP/DOWN" button for 2 seconds, the unit will enter setting mode. Press "UP/DOWN" button to select setting programs. Press "ON/OFF" button into selectable option page. Press "ON/OFF" button again to access selectable options. Press "UP/DOWN" button to switch different options. Once the option is selected, press "ON/OFF" button to confirm or "MUTE" button to exit.

Setting Programs:

Display Setting

The LCD display information will be switched in turns by pressing "UP/DOWN" button. The selectable information is switched as below order: input voltage, input frequency, battery voltage, battery capacity, estimated backup time, output voltage, output frequency, output in kW, output load percentage, NiMH battery voltage, PC CPU frequency, PC CPU temperature, CPU utilization, panel board firmware version, Base board firmware version and UPS control board firmware version.

7. Trouble Shooting

If the UPS system does not operate correctly, please solve the problem by using the table below.

8. Specifications

*Specifications are subject to change without further notice.