USER MANUAL

Thank you for choosing Better Bathrooms. Please read this manual before installing your product and keep for future reference.

Deck Bath Mixer

Please note: Image is for illustrative purposes only and may differ slightly to the actual product.

• Single-person assembly

• Tools required

• We always recommend using professional tradespeople to install your product

V1 28.7.20

Congratulations on your purchase

And welcome to our growing gang of savvy shoppers

We're on a mission to bring you extraordinary bathroom products, for less. From modern to traditional style ceramics, plus the gorgeous fixtures, fittings and furniture to match. So, you can fall in love with your space every single day.

As one of the UK's largest independent bathroom stores, we've received countless awards; including the National Business Awards UK, the Digital Entrepreneur Awards and being placed on The Sunday Times Fast Track 100.

We hope your new product exceeds your highest expectations. However, if you experience any problems, please:

call our friendly UK call centre on 0871 244 0935 (9am-7pm Monday to Friday, or 10am-4pm Saturday and Sunday), or
send us a message via customerservices@buyitdirect.co.uk

Important information

Please read these instructions thoroughly and retain for future reference.
All installation work must be carried out to comply by a qualified installer.
Always check pressure compatibility, check website for min/max pressure of product.
Pressures to hot and cold supplies should be balanced for optimum performance.
All installation work must be carried out to comply with the Water Bylaw Regulations.
Isolation valves should be fitted to both supply pipes as part of the installation
System must be flushed through prior to installation.

Guarantee

Please check our website for individual product guarantee's.
Some parts of the product, i.e. valve/diverter, are covered by a 12-month guarantee.
Your guarantee can be invalid if the pre-installation checks are not carried out, installation is not carried out as per this guide, and correct maintenance instructions are not followed. Please see our website for T & C's.

Parts

Please note: Image is for illustrative purposes only and may differ slightly to the actual product

1. Deck mixer

2. Base plate x 2 (if provided)

3. Bath (purchased separately)

4. Washer x 2

5. Back nut x 2

Tools required

Spanner

Installation

Please note: Before starting the installation of a new mixer, turn off the water supply

Please note: HOT supply to the left and COLD supply to the right

Remove back nuts (5) and washers (4) if they are already fitted to the mixer.
Place base plates (2) if provided, onto the mixer tails.
Place the mixer tails through the tap holes in the bath (3) (which should measure 180mm centre to centre).
From underneath the bath, fit the washers (4) and back nuts (5) then tighten into position.
Connect to the water supply, making a watertight seal in the process.
Turn on the water supply and check for leaks.

If installing a bath shower mixer with handset and holder

Secure the holder to the wall in a position which will allow the hose to hang freely.
Fit seals to both end of the hose.
Connect cone end of the hose to handset and nut end to mixer outlet and tighten.

IMPORTANT:

Always ensure when fitting a bath shower mixer with a handset holder, that the holder is positioned so as not to put the shower hose under tension.

The hose should hang freely from the mixer outlet (as shown below).

✔️ [Correct hose hang] ❌ [Incorrect hose hang]

Troubleshooting

Mixer drips after being turned off

Draining - due to the design of some mixer spouts, water will be held and drip until emptied.
Debris inside the valve - remove the valve and flush under running water while turning the spindle.

Poor water flow

Insufficient water pressure - increase water pressure possibly installing a pump.
System pressure should meet minimum requirement pre-installation.
Blockage - check water is reaching the mixer, check valve, mixer tails and supply pipes.
Isolation valves not fully opened.

Water not mixing

Hot and Cold supplies not balanced - increase or decrease pressures to balance. (Always maintain the minimum pressure requirement)
Blockage - check water is reaching the mixer, check valve, mixer tails and supply pipes.

Mixer not diverting correctly (If a lift and drop type diverter)

Insufficient water pressure - increase water pressure possibly installing a pump.
System pressure should meet minimum requirement pre-installation.
Your mixer may be a twist and lock diverter - lift the handle, pull and twist to lock into position.

Maintenance

Valve removal for various designs

IMPORTANT: Ensure to turn off the water supply to the mixer prior to any maintenance

Please note: Design may vary from those shown below

Design A

1. Remove screw cap cover. (This could be at front or back of handle)

2. Loosen grub screw using a hex key.

3. Pull handle from the mixer.

4. Remove insert (If included in your product).

5. Using a spanner, remove the valve.

6. Carry out maintenance.

7. Replace valve and tighten.

8. Replace all components.

Design B

1. Unscrew all handle pegs

2. Remove grub screws using a hex key

3. Pull head section from the mixer

4. Remove extended screw

5. Unscrew shroud

6. Using a spanner remove the valve

7. Carry out maintenance.

8. Replace valve and tighten.

9. Replace all components.

Design C

1. Remove H or C indicator

2. Using a screwdriver remove handle screw

3. Pull handle from the mixer

4. Unscrew shroud

5. Using a spanner remove the valve

6. Carry out maintenance

7. Replace valve and tighten

8. Replace all components

Design D