| cleaning effect not well |
dirt too small to collect in the machine |
add cotton balls in the chassis |
| insufficient cleaning area |
unsuited wheel setting or pool size or insufficient working time |
adjust wheels or running the machine more times |
| insufficient working time |
insufficient power or battery defective |
recharge or change a new driving kit or machine |
| no indicator light on charger |
charger or indicator light defective |
change a new charger |
| indicator light on charger stays green |
finish charging or internal driving kit of the machine defective |
unplug the charger or change a new driving kit/machine |
| indicator light on charger flashes |
charger or indicator defective |
change a new charger |
| no beep sound after turning on |
no power or internal driving kit defective |
recharge or change a new driving kit or machine |
| no moving after turning on |
no power or internal driving kit defective |
recharge or change a new driving kit or machine |
| no moving but with a beep sound |
Water enters the machine or the motor is electrified |
change a new driving kit/machine |
| no reverse when reaching a wall |
stuck by something or sensor defective |
move obstacle or change a new driving kit/machine |
| universal wheel broken |
Hitting the pool wall or improper use |
change a new universal wheel |
| buckle/clasp/clip broken |
Installation error or excessive force |
change a new buckle/clasp/clip |
| water inlet flapper broken |
Installation error or excessive force |
change a new water inlet flapper |
| scraper broken |
rubber sheet wearing off after long-term use. |
change a new scraper |
| plastic to attach the wheel on chassis broken |
Installation error or excessive force |
change a new chassis |
| hook broken |
machine is overweight after taking out of pool |
change a new hook |
| handle broken |
machine is overweight or the charging method is incorrect. |
change a new handle |
