AT&T U-verse TV Easy Find Remote Control

Introduction

Congratulations on your purchase of the AT&T U-verse TV Easy Find Remote Control. This remote is one of the most capable and easy to use remote controls available today. It can control up to four devices.

The remote comes with a Base Station that recharges the remote, eliminating the need to buy or install batteries. The Base Station also features a 'Find' function that allows you to quickly locate the remote if it's misplaced. Pressing a single button on the Base Station will cause the remote to sound and flash, making it easy to find.

NOTE: The remote control operates devices based on the selected mode key (AT&T, TV, DVD, and AUX). The mode key light for the selected device flashes each time a valid key is pressed.

Quick Setup Guide

1. How to connect the Base Station

STEP 1. Determine where you would like to place the Base Station.

STEP 2A - Powering from your U-verse receiver (within 3 feet): Connect the "square" end of the supplied USB cable to the Base Station and the "rectangle" end to the back of the U-verse receiver.

STEP 2B - Powering from a Wall Outlet (further than 3 feet from U-verse receiver): Connect one end of the supplied plug-in power supply to the Base Station and the other end to a nearby wall socket.

Note: You only need to follow STEP 2A, or STEP 2B, not both.

2. How to set the clock

STEP 1. Use the +H and the +M buttons on the bottom of the Base Station to set the hours and minutes of the clock.

STEP 2. With the remote control in the Base Station, press and hold the FIND button to dim the clock. Press and hold the FIND button again to make the clock brighter.

3. How to charge the remote control

STEP 1. Place the remote control in the Base Station. A magnet inside the Base Station pulls the remote into place to make contact with the charging pins.

STEP 2. Ensure the charging points are in full contact by verifying that the charging lights on the Base Station are lit.

NOTE: It is not necessary to charge the remote control often, but remember to place it in the Base Station for at least two overnight sessions per month if possible. Quick charge the remote in 30 minutes or fully charge the remote in 12 hours.

4. How to manually setup the remote

STEP 1. Power on the device you want to setup.

STEP 2. Locate the 4-digit code from the code list (see pages 29 and 30).

STEP 3. Press and hold the mode key (TV, DVD, or AUX) and while holding it pressed, press the OK key for one second.

STEP 4. Release both keys. All the mode keys flash, but the selected mode key stays on.

STEP 5. Enter the 4-digit code. The selected mode key light blinks for each digit entry and remains off after the entry of the fourth digit.

STEP 6. Point the remote control at the selected device and press the power key once. The device should turn off if you have found the correct 4-digit code.

STEP 7. If multiple codes exist and one does not work, repeat steps 2-6 using the next code. If it still does not work, refer to the advanced section starting on page 9.

Write your codes here so you don't forget them:

TV: DVD: AUX:

5. How to use the Find Feature

STEP 1. If you have misplaced the remote control, press the AT&T globe labeled FIND on the Base Station. The remote will sound and flash to make it easy to find.

STEP 2. Once located, press any key on the remote to stop the sound and flashing.

Advanced Features Setup

Controlling Other Devices

To control other devices with your AT&T U-verse TV Easy Find Remote Control, you need to program the remote with the correct device codes. Sections A and B guide you through this process. Volume controls will operate your AT&T U-verse receiver until the TV device mode is programmed. Channel controls will always operate your AT&T U-verse receiver. For changes, follow steps in Sections E & F.

Programming the remote to control other devices

To use the remote for other devices, set up the TV, DVD, and AUX mode keys (Section A). Refer to the code list for supported brands and models. If your device's brand is not listed, use the search function (Section B) or the learning feature (Section C).

A. Manual Programming

Use these steps to set up the TV, DVD, or AUX mode keys:

1. Power on the device and locate its 4-digit code from the code list.
2. Press and hold the mode key (TV, DVD, or AUX), then press the OK key for one second.
3. Release both keys. All mode keys flash, then the selected mode key stays lit.
4. Enter the 4-digit code using the numerical keys. The selected mode key light blinks for each digit and remains off after the fourth digit, indicating successful setup.
5. Point the remote at the device and press the power key. The device should turn off. If it stays on, repeat steps 2-5 with the next code for your brand.

To set up another device, repeat the above steps. Press the AT&T mode key to use the remote for your U-verse receiver.

NOTE: If an invalid code is entered or no key is pressed for 30 seconds, the mode key light flashes for 3 seconds and turns off. The remote returns to normal operation, and you must restart from step A2.

B. Using the Search Function

To search for a device code for DVD or AUX (e.g., VCR), use Manual Programming (Section A) and program DVD or AUX with any VCR code before starting the search.

1. Turn on the device you want to control and point the remote at it.
2. Press and hold the mode key (TV, DVD, or AUX), then press the OK key for one second.
3. Release both keys. All mode keys flash, then the selected mode key stays lit.
4. Press the power button repeatedly until the selected device turns off. Press OK to save the code.
5. The selected mode key turns off, indicating a successful setup. You can now set up another device by following steps 1-4.

C. Learning

If your device's code is not found in the list and the search feature is unsuccessful, the learning feature is your best option. This feature allows you to "learn" functions from your original remote control.

Note: Learning can only be performed for a mode after it has been set up with a valid code. First, set up the mode with a valid code (see page 10, selecting any code from pages 29-30), then follow the steps below.

C-I. Learning Commands

1. Press and hold the mode key (TV, DVD, or AUX) on the U-verse remote, then press the LEARN key for one second and release both keys.
2. All mode keys flash, then the selected mode key stays on.
3. On your U-verse remote, press and release the key you want to teach.
4. Point your original remote at the bottom of your AT&T U-verse TV Easy Find Remote Control, about 1 inch apart. Press and hold the original remote key until the mode key light blinks once and stays on. (If learning fails, the mode key light blinks for three seconds and stays on. Repeat steps 3 and 4.)
5. Repeat steps 3 and 4 for each key you want to learn.
6. Press and release the LEARN key when all desired commands have been learned. Refer to Section M: Troubleshooting Learning for difficulties.

NOTE: It is not necessary to learn every key from your original remote, as many keys are not used daily. Focus on learning essential navigation keys like volume, channel, and DVR functions.

D. Clearing Commands

D-I. To Clear all Learned Commands (under a single mode)

1. Press and hold the mode key (TV, DVD, or AUX), then press the LEARN key for one second and release both keys.
2. All mode keys flash, and the selected mode key stays on.
3. Press and release the LEARN key once. The mode key light blinks off.
4. Press and release the DELETE key. The mode key light turns off. All learned commands for that mode are now cleared.

D-II. To Clear all Learned Commands (under ALL modes)

1. Press and hold the mode key (TV, DVD, or AUX), then press the LEARN key for one second and release both keys.
2. All mode keys flash, and the selected mode key stays on.
3. Press and release the LEARN key twice. The mode key light blinks off.
4. Press and release the DELETE key. The mode key light turns off. All learned commands in the remote are now cleared.

E. Volume Control Setup Options

Volume controls operate your AT&T U-verse receiver until the TV device mode is programmed. If DVD mode is selected, volume controls the AT&T U-verse receiver. If TV mode is programmed and DVD mode is selected, volume controls your TV. For single-device volume control, follow Section E-I. For device-dependent volume control, follow Section E-II.

E-I. Volume Always Controls the Same Device

1. Press the TV key and hold it, then press the OK key for 1 second. Release both keys.
2. All mode keys flash, followed by the TV mode key light staying on.
3. Press and hold the MUTE key for 3 seconds until the TV mode key light briefly turns off, then remains on. Press and release the mode key you want to control volume (AT&T, TV, DVD, or AUX). The selected mode key light remains on.
4. Press and release the MUTE key to save the setting. The selected mode key light turns off, indicating successful setup. Volume commands will now work for the selected device regardless of the mode. If the selected mode key light flashes for 3 seconds and turns off, the selected mode has no volume commands and you must restart from step 1, selecting a different mode.

E-II. Volume Control Depends on Device Selected

1. Press and hold the TV key and press the OK key for 1 second. Release both keys.
2. All mode keys flash, followed by the TV mode key light staying on.
3. Press and hold the MUTE key for 3 seconds until the TV mode key light briefly turns off, then stays on. Release the MUTE key.
4. Press and release the MUTE key to save the setting. The TV mode key light turns off, indicating successful setup. Volume commands will now work for different devices.

NOTE: If a programmed mode key has no volume commands, volume control defaults to the TV. If an invalid key is pressed, the selected mode key light flashes for 3 seconds and turns off, returning the remote to normal operation. If no key is pressed within 30 seconds, the remote times out, the selected mode key light flashes for 3 seconds and turns off, returning the remote to normal operation. You may need to start over.

F. Channel Control Setup Options

Channel controls (Channel Up/Down, 0-9, and LAST) always work your AT&T U-verse receiver. For device-dependent channel commands, follow Section F-I.

F-I. Channel Control Depends on Device Selected

1. Press and hold the TV key, then press the OK key for one second. Release both keys.
2. All mode keys flash, followed by the TV mode key light staying on.
3. Press and hold the LAST key for 3 seconds until the TV mode key light briefly turns off, then stays on. Release the LAST key.
4. Press and release the LAST key to save the setting. The TV mode key light turns off, indicating successful setup. Channel commands will now work for different devices.

F-II. Channel Always Controls your AT&T U-verse receiver (Factory Default)

1. Press and hold the TV key, then press the OK key for 1 second. Release both keys.
2. All mode keys flash, followed by the TV mode key light staying on.
3. Press and hold the LAST key for 3 seconds until the TV mode key light briefly turns off, then remains on.
4. Press and release the AT&T mode key. The selected mode key light remains on.
5. Press and release the LAST key to save the setting. The AT&T mode key light turns off, indicating a successful initial setup. Channel commands will be set up for your AT&T U-verse receiver regardless of the selected mode. If the selected mode key light flashes for 3 seconds and turns off, restart from step 1.

G. Mode Deactivation

To deactivate a device mode, follow these instructions:

1. Press and hold the mode key to be deactivated (TV, DVD, or AUX), then press the OK key for one second.
2. Release both keys. All mode keys flash, and the selected mode key light stays on.
3. Enter the 4-digit code 1753. The selected mode key light blinks for each digit entry and remains off after the fourth digit, indicating the mode is deactivated.

Note: The AT&T mode cannot be deactivated.

H. Multiple Device Power Control Setup Options

After pressing the AT&T key, the Power key turns the U-verse receiver on or off, and also turns on or off the TV if it has been set up. To enable the Power key to turn on other devices simultaneously:

1. Press and hold the AT&T key, then press the OK key for 1 second. Release both keys. You are now in setup mode.
2. Press and release the mode key (TV, DVD, or AUX) you want to enable.
3. Press and release the 1 key. The selected mode is now enabled. If no mode key is pressed in step 2, ALL modes (TV, DVD, and AUX) will be enabled.

To remove a mode from the Power key:

1. Press and hold the AT&T key, then press the OK key for 1 second. Release both keys. You are now in setup mode.
2. Press and release the mode key (TV, DVD, or AUX) you want to disable.
3. Press and release the 0 key. The selected mode is now disabled. If no mode key is pressed in step 2, ALL modes (TV, DVD, and AUX) will be disabled.

Note: You can turn individual devices on/off by pressing the desired Mode key followed by the Power key. Ensure you point your AT&T remote directly towards the devices for this feature to operate correctly.

J. Backlight Cancellation Feature

Your AT&T U-verse TV Easy Find Remote Control can toggle backlights on or off. To use this feature:

1. Press and hold the TV key, then press the OK key for one second. Release both keys simultaneously.
2. All mode keys flash, and the TV mode key light stays on.
3. Press the GUIDE key. Backlights will no longer turn on.

To reverse this, repeat the steps above.

K. Resetting the Remote Control to the Factory Default Settings

1. Press and hold the TV key, then press the OK key for one second. Release both keys simultaneously.
2. All mode keys flash, and the TV mode key light stays on.
3. Press and hold the DELETE key for 3 seconds until the TV mode key blinks and turns off. The remote control is now reset to factory default settings. You will need to set up the TV, DVD, and AUX mode keys again for use with your TV and other devices.
4. If no key is pressed within 30 seconds, the remote control times out. The selected mode key light flashes for 3 seconds and turns off, returning the remote to normal operation. You will need to start over.

L. Finding More Than One Remote

If you have multiple AT&T U-verse TV Easy Find Remote Controls and Base Stations, you can set each Base Station to find only its own remote using 16 unique codes. The first time the Base Station powers up, it is set to find ALL remotes.

To set the Base Station to find a specific remote when multiple remotes are in the household:

1. Press and hold both clock setting keys (+H and +M) simultaneously for 3 seconds. The display shows the current ID (1 to 16) or ALL.
2. Press the +M key to cycle through IDs 1 to 16, including the ALL selection.
3. Press the +H key to confirm the selection.

To set the remote to the same ID as the Base Station:

1. Press and hold the TV key on the remote, then press the OK key for one second. Release both keys simultaneously. Press the MENU key to enter the ID learn mode (AT&T and AUX lights remain on).
2. Press the Find key on the Base Station. The remote will accept the new ID, and the lights will flash once and then turn off.
3. To exit this mode without changing the code, press any key on the remote control.

M. Troubleshooting Learning

You can only learn one device type per mode key (e.g., TV codes under TV mode, DVD codes under DVD mode). If you are trying to learn from a "Universal" remote, it may have multiple code types stored under one mode.

• a. No functions may be stored under the LEARN key or in the AT&T mode.
• b. Some keys may not be learnable depending on the original remote.
• c. Only one original device type can be learned per individual mode.
• d. Ensure fresh batteries are in your original remote and that your AT&T U-verse TV Easy Find Remote Control batteries are fully charged.
• e. Keep at least three feet away from incandescent or low-energy lights when learning.
• f. Before learning, clear all learned commands (refer to Section D-II) and try learning 2 or 3 commands initially.
• g. Point your original remote at the bottom end of your AT&T U-verse Remote Control so the IR elements on both remotes are directly aligned (see diagram on page 13). Adjust the height of either remote if necessary.
• h. Avoid learning your original remote's Volume/Mute keys unless you are sure they operate the same device.
• i. Avoid learning your original remote's VCR or DVD transport keys unless you're sure they operate the same device.
• j. If learning the first or second keys for a mode results in continuous errors, try the following:
  • i. End the learn session by pressing the LEARN key.
  • ii. Clear the learned commands for that mode.
  • iii. Check that the IR elements are correctly aligned between the two remotes.
  • iv. Adjust the distance between the remotes to be closer (e.g., half an inch) or further away (e.g., 2 inches).
  • v. Try learning the original remote for that mode again. If problems persist with the same key, check if the original remote key transmits and operates the target device. Try learning that key under a different clear mode. If it learns correctly, it may be a different code type and cannot be learned under the same mode.

FCC Statement

THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.

This equipment generates and uses radio frequency energy. If not installed and used properly, it may cause interference to radio and television reception. It has been type tested and found to comply with the limits for remote control devices in accordance with Sub-Parts B and C of Part 15 of FCC Rules, designed to provide reasonable protection against interference in a residential installation. However, interference is not guaranteed in all installations. If this equipment causes radio or TV interference:

• Reorient the antenna of the radio/TV experiencing the interference.
• Relocate the equipment with respect to the radio/TV.
• Move the equipment away from the radio/TV.
• Plug the equipment into an outlet on a different electrical circuit from the radio/TV experiencing the interference.

Consult your local dealer for additional suggestions if necessary.

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.

Caring for the environment by recycling

This symbol on a product means it should not be disposed of with household waste.

Disposal of your Base Station, Power Supply, or Remote Control: Please do not dispose of these items with your household waste. Dispose of them in accordance with national collection and recycling schemes operated by your local or regional authority.

NOTE: Placing the Base Station near a CRT (old style TV) can affect the color because the Base Station contains a magnet.

If you have a Pacemaker, do not place the Base Station near it.

The AT&T U-verse TV Easy Find Remote Control is intended and sold for use only with AT&T's U-verse TV receivers. It may not be compatible with all entertainment systems or capable of accepting every programming code for other devices. It has a limited one-year replacement warranty.

For additional information

For help with your AT&T U-verse service or this remote control, visit http://uverse.att.com/support, or call AT&T Customer Care at 1-800-ATT-2020. When prompted, say you need “U-verse Technical Support.” For a Spanish version of this user manual, visit: www.helpme.att.net/controlremoto

One (1) Year Warranty.

AT&T guarantees that this AT&T U-verse TV Easy Find Remote Control (Model A10) will properly perform its intended functions for one year from the purchase date. This is a Limited Warranty that does not cover defects resulting from misuse, abuse, accident, or negligence, including any failure to follow the provided instructions. Consequential and incidental damages are also not recoverable under this limited warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.

If, during the first year after purchase and under normal working conditions, the remote control does not perform its intended functions, call 1-800-861-2974 Monday through Saturday between 10:00 A.M. and 8:00 P.M. Eastern Standard Time to replace your remote control. If AT&T replaces the remote control during the first year, the replacement is warranted to perform its intended functions for ninety (90) days or the remainder of the original remote's one-year warranty from the original purchase date, whichever is longer. To receive a replacement, you must provide proof of purchase.