eufy Auto-Empty C10 Robot Vacuum User Manual

1. About Your Auto-Empty C10

1.1 What's in the Box

The package includes the following components:

• Auto-Empty Station
• Robot
• Auto-Empty Station Lid
• Dust Bin
• Dust Bag
• Quick Start Guide
• Safety Sheet

1.2 Overview

Robot Components:

• Laser sensor
• Recharge Button
• Power Button
• Bumper

Robot Underside Components:

• Swivel Wheel
• Drop Sensors (x3)
• Wheels (x2)
• Brush Guard
• Brush Guard Release Latches (x2)
• Rolling Brush
• Side Brush

Dust Bin Assembly Components:

• Dust Bin Release Buttons (x2)
• Dust Bin
• Release Latch
• Filter

Auto-Empty Station Components:

• Dust Collection Port
• Dock Sensors (x2)
• LED Indicator
• Auto-Empty Station Lid
• Charging Contact Pins (x2)

1.3 Button Controls

• Power Button: Long press (3s) to power on or off. Short press (1s) to pause or finish the current task when working.
• Home/Recharge Button: Short press (1s) to return the robot to the Station. Long press (3s) to enable or disable Child Safety Lock.
• Wi-Fi Reset: Long press both Power and Recharge buttons simultaneously (3s) to reset the Wi-Fi connection.

1.4 LED Indication

Base Station:

• Steady White: Powered On
• Steady Red: Dust bag full/not in place

Robot:

• Steady White: Powered on
• Breathing White: Battery level: >30%
• Breathing Red: Battery level: <30% (idle) / <12% (working)
• Steady Red: Error. Check in-app instructions, or contact eufy Customer Service for solutions.

2. Preparing Your Auto-Empty C10

2.1 Important Tips Before First Use

• Tip A: Remove power cords and small objects (socks, toys, slippers, towels, weighing scales, etc.) from the floor that may entangle the robot. ❌
• Tip B: Fold tasseled edges of rugs underneath to prevent tangling. Avoid cleaning high-pile rugs or rugs thicker than 0.7 in / 18 mm, as they may cause the robot to malfunction. ❌
• Tip C: It is strongly recommended to place physical barriers or set a "No-Go" zone via the eufy clean app in front of fireplaces and certain areas (e.g., air vents) that may cause damage to the robot if entered. ❌
• Tip D: Avoid vacuuming large amounts of water or burning objects, as this will potentially cause safety hazards or damage the robot. ❌
• Tip E: The robot may climb on top of objects less than 0.66 in / 17 mm in height. Remove these objects if possible. ❌
• Tip F: Anti-drop sensors will prevent the robot from tumbling down stairs and steep drops in most cases, but sensors are less effective if dirty or used on carpeted / reflective / dark floors. Place physical barriers or set a "No-Go" zone to block off areas where the robot may fall. ❌

2.2 Prepare the Auto-Empty Station

Reverse the Auto-Empty Station to place it in the correct direction, insert the dust bag, and close the Auto-Empty Station Lid. The lid can be installed in either orientation.

2.3 Place the Auto-Empty Station

Place the station in a location with strong Wi-Fi signal and easy robot access. It is recommended to place it against a wall and on a hard level surface. To ensure cleaning efficiency, do not place it on high pile carpets.

Required clearance around the station:

• 1.6 ft / 0.5 m on each side
• 4.9 ft / 1.5 m in front

2.4 Connect to Power Supply

Connect the power cord to the Auto-Empty Station and a wall outlet. Always keep the Auto-Empty Station plugged in; otherwise, the Robot will not automatically return.

2.5 Prepare the Robot

Before use, remove the foam blocks and protective film.

2.6 Install the Dust Bin

Insert the dust bin into the robot.

2.7 Charge the Robot

Attach the robot to the Auto-Empty Station. The robot will turn on and start charging automatically. Upon successful docking, you will hear a voice prompt of "charging".

Make sure the robot is fully charged before use.

3. Using Your Auto-Empty C10

Note: UI images are for illustration purposes only. Actual display contents may vary based on the software version.

To enjoy all available features, it is recommended to control your robot via the app.

Before you start, make sure:

• Your smartphone is running iOS 11.0 (or above) or Android 8.0 (or above).
• The 2.4GHz band wireless signal is enabled on your wireless router.

3.1 Download the App

1. Download the app from the App Store (iOS devices) or Google Play (Android devices).
2. Open the app and create a user account.
3. Tap the "+" icon to add AE C10 to your eufy account.
4. Follow the in-app instructions to set up the Wi-Fi connection.

After connecting successfully, you can control the robot via the app. With the app, you can select cleaning modes, set suction power, schedule cleaning, view system status, receive notifications, and access additional features. If the robot gets stuck, tap "Find My Robot" in the app.

3.2 Reset the Wi-Fi Connection

If you encounter issues connecting your robot to the app, try resetting the Wi-Fi connection. Press and hold the Power and Recharge buttons simultaneously for 3 seconds until you hear a voice prompt. The LED indicator on the robot will quickly flash white. Follow the in-app instructions to complete the reset.

3.3 Mapping

This feature helps your robot learn your home's layout for thorough and systematic cleaning. By creating a detailed floor plan, your robot can navigate and clean with precision. To maximize efficiency and accuracy:

• Open All Doors: Ensure all doors within the cleaning area are open for seamless room access and mapping.
• Block Off Restricted Areas: Use physical barriers to block areas you don't want the robot to enter, enhancing mapping accuracy and preventing entry into unwanted spaces. You can remove barriers later and set up restricted areas in the app.
• Remove Obstacles: Clear objects like toys, cables, or small furniture that might obstruct the robot's path or brushes. This allows free movement and uninterrupted mapping.
• Do Not Move the Base Station: Once the floor plan is created, avoid relocating the base station. The robot relies on it for navigation and mapping accuracy.

3.4 Set Up No-Go Zone

Use the app to set up "No-Go Zones" as restricted areas, eliminating the need for physical barriers. This feature is for dividing cleaning zones, not for isolating hazardous areas.

3.5 Schedule Cleaning

Use the app to schedule the robot for cleaning at specific times. You can set times and customize cleaning schedules from Sunday to Saturday.

3.6 Select a Cleaning Mode

Start, pause cleaning, or select a cleaning mode via the app.

3.6.1 Home Cleaning Mode

Tap "Start" in the app to enable Home Cleaning mode. The robot moves from the Auto-Empty Station, determines its cleaning route (edges first, then Z-shaped path), and returns to the station upon completion. To pause cleaning, press the power button on the robot.

3.6.2 Room Cleaning

Your house is automatically divided into rooms in the eufy app. You can customize room settings and select specific rooms for the robot to clean. The robot will return to the station after cleaning selected rooms. It is recommended to start room cleaning after the robot has created the map and moved from the station.

3.6.3 Zone Cleaning

Set up a cleaning zone and customize its size in the eufy app. The robot will clean only the selected zone.

3.7 Select a Suction Power Level

In the app, select a suction power level according to your needs: Quiet, Standard (Default), Turbo, and Max. The robot will clean according to your last selected setting. Higher suction power increases energy consumption and may reduce battery runtime. The BoostIQ™ feature automatically enables higher suction on carpets for a better clean. BoostIQ™ is ideal for thicker carpets. You can disable this feature if the noise is disturbing.

4. Using the Robot with Amazon Alexa / The Google Assistant

Amazon Alexa or Google Assistant are smart voice control devices that enable voice control of the robot.

Before you start, make sure:

• The robot is attached to the base station for sufficient power.
• The robot is connected to the app.
• You have an Amazon Alexa-enabled device (e.g., Echo, Echo Dot, Amazon Tap, Echo Show, Echo Spot) or a Google Assistant-enabled device (e.g., Google Home, Google Home Mini). These devices are sold separately.
• The Amazon Alexa app or Google Home app is installed on your smart device, and you have created an account.

To control the robot with voice assistants:

1. Open the eufy app and tap Profile > Smart Integrations.
2. Follow the on-screen instructions to complete the setup.

5. Enabling / Disabling Child Safety Lock

Press and hold the Recharge button for 3 seconds to activate the child safety lock. Once enabled, all buttons are locked to prevent children from damaging the device or getting hurt. This function is also available in the app.

To disable the child safety lock, press and hold the Recharge button for 3 seconds again.

6. Cleaning and Maintenance

6.1 Clean the Dustbin and Filter

1. Hold the release buttons of the dustbin and remove the dustbin.
2. Press the release latch to open the dustbin.
3. Detach the filter from the filter holder and tap to remove dust.
4. Empty the dustbin.
5. Rinse the dustbin and filter thoroughly with water. Air-dry them completely before next use.
6. Reinstall the filter into the filter holder, and the filter holder back into the dustbin.
7. Push the dustbin back into the robot.

Important: Do not use the filter if it is not completely dry, as it may affect cleaning performance. Do not use a brush, hot water, or any detergent to clean the filter.

6.2 Clean the Rolling Brush

1. Turn over the robot and push the release tabs with both hands to unlock the brush guard.
2. Take out the rolling brush and remove the end caps from both sides. Clean entangled hair and debris with scissors.
3. Rinse the rolling brush and brush guard with running water. Air-dry them completely before next use.
4. Reinstall the rolling brush. Press down to snap the brush guard into place.

6.3 Clean the Side Brush

Foreign substances like hair can easily get tangled in the side brush. Clean it regularly.

1. Remove the side brush with a screwdriver.
2. Carefully unwind and pull off any hair or substances wrapped between the main unit and the side brush.