eufy RoboVac S1 User Manual

1. What's in the Box

The package includes the following items:

*The power cord varies by region.

2. Overview

Exterior

The exterior of the robot features:

The exterior also includes:

Interior

The interior of the robot includes:

Additionally, the robot is equipped with dToF LIDAR.

Bottom

The bottom of the robot includes:

Dirty Water Reservoir

The dirty water reservoir components are:

Dust Bin

The dust bin includes:

The robot also has Anti-Drop Sensors (x6).

Uniclean™ Station

The Uniclean™ Station includes:

The station also features a Touch Panel with:

The base of the station has a Power Socket and a Cord Winding Groove.

3. Preparing Your S1

3.1 Remove Stickers and Foam Packaging

Before using, remove the stickers, laser protection film, and foam packaging from the robot and Uniclean™ Station.

[Diagram showing removal of stickers and foam]

3.2 Install Side Brushes

Make sure the brushes marked 1 (red) and 2 (gray) are correctly installed based on the diagram. You will hear a "click" when the side brushes are in place.

[Diagram showing side brush installation]

3.3 Connect to Power Supply

Firmly insert the power cord as shown in the diagram. Tuck any excess cable into the winding groove. Once the base station is connected to power, the Touch Panel and LED ring in the clean water tank will light up.

[Diagram showing power cord connection]

3.4 Place the Station

Place the station on a hard and level surface against a wall. Ensure a clearance of at least 4.95 ft (1.5 m) in front and 1.65 ft (0.5 m) at the sides. Place the station in a location with a strong Wi-Fi signal (Frequency band: 2.4GHz).

[Diagram showing station placement with dimensions]

? Avoid placing the station in areas exposed to direct sunlight.

3.5 Install Hard Floor Cleaner

Follow the diagram to remove the clean water tank. Peel off the sticker from the station, then insert the cartridge into the cleaner slot. You will hear a "click" when the floor cleaner is securely installed.

? Only use floor cleaner specified by eufy. Using other cleaners may damage the product, and will not be covered by the warranty.

3.6 Add Clean Water

Remove the clean water tank from the station, add clean water until it reaches the MAX water line, and then reinsert the clean water tank.

[Diagram showing adding clean water]

? Do not add any third-party disinfectants, cleaning agents, or hot water to the water tank, as this may damage the device and such damage will not be covered under warranty.

3.7 Turn On the Robot

Open the magnetic cover of the robot and toggle the switch to "I" to power up the robot. Once powered on, the robot will play a voice prompt.

[Diagram showing power switch]

3.8 Download the App

To enjoy all the available features, it is recommended to control your robot via the app. You can try the following methods:

  1. Download the app from the App Store (iOS devices) or Google Play (Android devices), or by clicking this link. Make sure your smartphone is running iOS 13.0 (or above) or Android 7.0 (or above).
  2. After opening the magnetic cover of the robot, scan the QR code on the main unit.

Once you've downloaded and finished installing the app, please register and log into your own eufy account.

3.9 Set Up the Wi-Fi Connection

Press the reset button once. When you hear the voice prompt, "Wi-Fi has been reset", follow the in-app instructions to add your robot and complete the connection.

Enable Bluetooth on your mobile phone, tap "Add Device" on the main screen of the app, and select S1 from the device list. After the device appears on the list, tap "Add" to start connecting to the robot.

Select the 2.4G Wi-Fi network at your home and enter the password, then tap "Next".

[Screenshots of the app for Wi-Fi connection]

Note: The UI images are for illustration purposes only. Actual display contents may vary based on the software version.

Network Requirements:

If the Wi-Fi name does not autofill, tap "Select Wi-Fi" next to the input field and choose your home network. Make sure your phone is connected to your home Wi-Fi before adding the device in the app again. Upon successful connection, the robot will sound a voice prompt, and then you can name the robot.

? Wi-Fi names cannot include special characters.

If the device fails to connect to the network:

Upon successful connection, you can customize the robot's name, select cleaning modes, adjust settings, edit maps, and schedule cleanings.

3.10 Place the Robot

Attach the robot to the station by aligning the charging contact pins. Once the robot successfully docks with the station, it will automatically start charging and sound a voice prompt.

[Diagram showing robot docking with the station]

4. Using Your S1

4.1 Important Tips Before Use

4.2 Mapping

Before using your robot for the first time, create a map of the new environment to start cleaning tasks. To start mapping, tap "Start" in the app.

[Screenshot of the app's mapping interface]

Note: The UI images are for illustration purposes only. Actual display contents may vary based on the software version.

? Ensure all interior doors are open and remove obstacles like power cords on the ground for a complete map.

? Before mapping, ensure the robot is attached to the base station, and the base station is connected to power.

4.3 Start Cleaning

4.3.1 Select Cleaning Mode

The robot offers two modes: Vacuum Only and Vacuum&Mop. In Vacuum&Mop, it simultaneously vacuums and mops, automatically wetting and scrubbing the rolling mop and collecting dirty water. When carpets are detected, it automatically lifts the mop to prevent wetting them. You can switch cleaning modes by tapping the [mode icon] on the Touch panel or by tapping "Mode" in the app.

[Screenshot of the app's mode selection screen]

Note: The UI images are for illustration purposes only. Actual display contents may vary based on the software version.

? To improve mopping performance, it's recommended to use the Vacuum Only mode 1-3 times before switching to Mop mode in a new environment.

4.3.2 Start a Cleaning Task

You can start a cleaning task by:

The robot will start cleaning based on the selected mode and settings.

4.3.3 Wash the Mop

? For optimal mop cleanliness and odor prevention, set the rinse frequency to once every 35 to 65 square meters.

4.4 End a Cleaning Task

After completing a task or when the battery falls below 10%, the robot will automatically return to the base station for dust collection, mop washing, drying, and recharging. You can also manually end the task by:

4.5 Enable Dust Collection

The robot will automatically initiate dust collection at the base station after cleaning for a specified period of time.

[Screenshot of the app's Base Station Settings for dust collection]

Note: The UI images are for illustration purposes only. Actual display contents may vary based on the software version.

? Manual trigger: Tap [dust collection icon] in the bottom right corner of the app home screen to manually enable dust collection.

? For homes with multiple pets, it's recommended to adjust the dust collection frequency to once every 15 to 30mins based on your needs.

? If the dust collection feature has not been used for a long time, please manually clean the dust bin to avoid blockage, or the cleaning performance will be affected.

? Avoid triggering dust collection repeatedly in a short time.

? Certain noises will arise during dust collection. If the noise disturbs you, enable "Do Not Disturb" in the app. The dust collection will not be activated during the time set in "Do Not Disturb".

4.6 Dry the Mop

After mopping, the robot will automatically dry the mop.

[Screenshot of the app's Base Station Settings for drying mode]

Note: The UI images are for illustration purposes only. Actual display contents may vary based on the software version.

? Manual trigger: Tap [drying icon] in the bottom right corner of the app home screen to manually trigger a drying cycle.

? Please be cautious to select the quick drying mode, as it may not completely dry the mop, thereby leading to mold and odor.

? During the drying cycle, you can easily begin a new cleaning task by tapping [play icon] in the app, which will automatically end the drying process and switch to cleaning mode.

5. More Features

5.1 Multi-Floor Cleaning

To clean across multiple floors, move the robot to the desired floor, then navigate to "Settings" > "Manage Map" > "Create New Map" to create a map for the new floor in the app. During the drying cycle, you can also easily begin a new cleaning task by pressing the start/pause button on the robot or base station, or tapping [play icon] in the app.

[Screenshot of the app's Map Management interface]

? To map across floors, ensure the robot completes a mop washing task before moving it to a different floor for cleaning.

5.2 Smart Speaker Connection

S1 can connect to your home's smart speaker for voice-controlled cleaning tasks. It currently supports Amazon Alexa and Google Home Speaker.

5.3 Firmware Update

Whenever a new firmware is available, you can update in the following ways:

After enabling firmware update, the robot will automatically download and install the new firmware. The update takes approximately 10-20 minutes; ensure the robot and the station are powered on and connected to the network.

? Before enabling firmware update, attach the robot to the base station.

? It's normal for the robot and the station to restart automatically during the firmware update.

? Ensure stable network connection of the robot during firmware update. If the update fails, restart the robot and try again.

6. Cleaning and Maintenance

6.1 Maintenance Frequency

To ensure optimal performance of S1, we recommend regular maintenance of its components.

Module Components Cleaning Frequency Replacement Frequency
Robot Dirty Water Reservoir Every 30 hours -
Rolling Mop Every 20 hours Every 60 hours
High-Performance Filter Every 20 hours Every 60 hours
Dust Bin Every 60 hours -
Robot Side Brush Every 60 hours Every 180 hours
Rolling Brush Every 60 hours Every 180 hours
Sensors Every 360 hours -
Dirty Water Reservoir Filter - Every 360 hours
Swivel Wheel Clean it based on actual conditions -
Floor Cleaner - Every month
Dust Bag - Replace as needed
Base Station Bottom Every month -
Filter Tray Every 30 hours -
Clean Water Tank Clean it based on actual conditions -
Dirty Water Tank Clean it based on actual conditions -

6.2 Clean the Parts

6.2.1 Clean the Dirty Water Reservoir

  1. Remove the robot's magnetic cover. Press the release buttons on both sides of the dirty water reservoir, and pull it out.
  2. Take out the water sink and sink filter.
  3. Use the cleaning tool to scrub the water sink and sink filter clean with running water.
  4. Air dry the water sink and sink filter.
  5. After air drying, reassemble the water sink and sink filter into the dirty water reservoir.
  6. Reinstall the dirty water reservoir into the robot properly, and place the magnetic cover back.

[Diagrams illustrating the cleaning of the dirty water reservoir]

? Clean the water sink and sink filter of the dirty water reservoir regularly. If you find there is dirty water leakage or decrease in cleaning performance, please check for blockages in the water sink and sink filter, and clean the dirty water reservoir as needed.

6.2.2 Clean the Dust Bin and Filters

6.2.2.1 Dust Bin
  1. Remove the robot's magnetic cover and lift the handle to take out the dust bin.
  2. Press the release latch to open the back cover.
  3. Empty the dust bin.

[Diagrams illustrating the cleaning of the dust bin]

? If the filter becomes clogged more frequently, please check the high-performance filter in the dustbin and clean it thoroughly.

6.2.2.2 Filters
  1. Press the release latch to open the top cover of the dust bin.
  2. Take out the high-performance filter.
  3. Use the provided cleaning tool to clean the high-performance filter and the pre-filter. If the high-performance filter cannot be cleaned thoroughly, replace it with a new one.
  4. Make sure to clean both sides of the pre-filter.
  5. After cleaning, air dry the high-performance filter and dust bin completely. Once they are dry, reinstall the filter into the dust bin.
  6. Once they are dry, reinstall the filter into the dust bin.
  7. Close the dust bin's top and back covers, and reinstall the dust bin into the robot.

[Diagrams illustrating the cleaning of the filters]

? Regularly check the high-performance filter for blockages and clean if necessary.

6.2.3 Replace the Rolling Mop

  1. With the robot powered on, remove the magnetic cover and take out the dirty water reservoir, then the rolling mop will automatically descend.
  2. Flip the robot over, press the rolling mop release button.
  3. Remove the rolling mop.
  4. Lift the roller drive motor and insert the new roller into the motor, adjust the motor until the rolling mop is properly in place. Press down on the roller until you hear a click.

[Diagrams illustrating the replacement of the rolling mop]

? If you find there is decrease in cleaning performance, please check if the rolling mop is dirty and replace it when necessary.

6.2.4 Clean the Swivel Wheel

  1. Use the provided cleaning tool to pry up the swivel wheel.
  2. Clean any hair and debris from its surface and cavity.
  3. Insert the wheel into the installation slot, and press down on the wheel until you hear a click.

[Diagrams illustrating the cleaning of the swivel wheel]

6.2.5 Clean the Side Brushes

  1. Grasp the side brushes with both hands and pull them out. If the brushes are entangled with hair, clean them manually.
  2. Reinstall the red side brush into the red slot, press it down until you hear a click. Reinstall the grey side brush in the same manner.

[Diagrams illustrating the cleaning of the side brushes]

6.2.6 Clean the Rolling Brush

  1. Press the brush guard release button.
  2. Remove the brush guard and take out the rolling brush.
  3. Remove the hair entangled on the rolling brush.
  4. Pull out the red axle of the rolling brush and use the provided cleaning tool to remove the hair from both ends of the rolling brush.
  5. After cleaning, reinsert the red axle.
  6. Reinstall the rolling brush and brush guard.

[Diagrams illustrating the cleaning of the rolling brush]

? Ensure the side brush is not trapped under the brush guard during reinstallation.

6.2.7 Clean the Sensors and Charging Contact Pins

Wipe the RGB Camera, wall sensors, charging contact pins, cliff sensors, and carpet detection sensor with a damp cloth.

[Diagrams showing cleaning of sensors and charging pins]

? Clean these sensors regularly to prevent slipping, charging issues, or abnormal carpet detection.

6.2.8 Clean the Wheels

Wipe the dirt off the robot's wheels with a damp cloth.

? If the robot experiences slipping or reduced obstacle-crossing ability, please clean the wheels or check if they are stuck on obstacles.

6.2.9 Clean the Dirty Water Tank

  1. Remove the dirty water tank.
  2. Open and empty the dirty water tank.
  3. Rinse the dirty water tank thoroughly with water.
  4. Reinstall the dirty water tank into the station.

[Diagrams illustrating the cleaning of the dirty water tank]

6.2.10 Clean the Filter Tray

  1. Take out the filter tray from the base station.
  2. Use the provided cleaning tool to clean the trash from the tray.
  3. Air dry the filter tray.
  4. After drying, place it back into the station.

[Diagrams illustrating the cleaning of the filter tray]

6.2.11 Replace the Dust Bag

  1. Remove the clean water tank, open the dust cover, and pull out the dust bag.
  2. Discard the used dust bag.
  3. Install a new dust bag and make sure it is properly in place, then close the dust cover.

[Diagrams illustrating the replacement of the dust bag]

7. FAQs

Module Problems Possible Causes Solutions
App App indicates that the robot is offline.
  • Abnormal or unstable Wi-Fi connection.
  • Robot is powered off.
  • Robot disconnected from the station.
  • Robot not connected to network.
  • Try refreshing the app by scrolling down the screen. If the robot remains offline, remove the magnetic cover to check the Wi-Fi indicator. If it's flashing white, please reset the Wi-Fi connection.
  • Connect a mobile device to the same network as the robot and open other apps to check if the network is stable. If the connection is poor, switch to a more reliable network.
  • Open the robot's magnetic cover and check if the power switch is in the "O" position. If so, switch it to the "I" position.
  • Re-seat the robot on its base station to confirm proper docking and charging. Monitor for any offline notifications.
  • Restart the robot. Remove the magnetic cover, toggle the power switch to the "O" position, wait for 3 minutes, and then switch it back to the "I" position.
Map is lost in the app.
  • Poor Wi-Fi network conditions.
  • The "Home Mapping" was not completed properly.
  • After restarting the robot, try remapping to check if the map loss issue persists.
  • Ensure that the mapping is complete and the robot has prompted the successful saving of the map.
Firmware update failed.
  • Poor Wi-Fi network conditions.
  • Robot is not in the station or disconnected from the station.
  • The firmware update process is stuck, the app does not synchronize the process.
  • Check if the network is stable; it is recommended to switch to a new network environment and try updating again.
  • Check the robot's connection with the Uniclean™ Station. Remove the robot, switch the power button to the "O" position, wait for 3 minutes, then turn it on and place it back on the Uniclean™ Station to upgrade again.
  • Exit the app and re-enter to see if it functions normally.
Robot unable to connect to network.
  • Incorrect Wi-Fi password entered during network connection.
  • Robot is connected to a 5G network instead of a 2.4G network.
  • Wi-Fi router has whitelist mode enabled.
  • Wi-Fi router encryption is not set to WPA2.
  • Retry with the correct Wi-Fi password.
  • Reconnect the device after disabling the router's whitelist mode.
  • Switch the encryption method to WPA2 through the router's management interface.
Robot Robot is stuck and cannot move.
  • Robot is entangled by power cords or other objects.
  • Rolling brush or side brush is obstructed by debris.
  • Robot's battery is too low.
  • Robot is stuck by obstacles.
  • The swivel wheel is dirty.
  • Check if the robot is trapped or stuck on obstacles, and inspect if the side brushes, rolling brush, wheels, or rolling mop are tangled with other objects.
  • Check if the battery level is too low.
  • If the problem persists, turn off the robot, wait for 5 seconds, and then restart it.
Robot makes abnormal noise during operation.
  • The swivel wheel is dirty.
  • Robot's dust bin filter and high-performance filter are blocked.
  • The rolling brush is entangled with debris, causing deformation.
  • The brush guard's strip is deformed or severely worn.
  • After removing the swivel wheel, check if the wheel and axle are dirty.
  • Remove the dust bin and check if the dust bin, filter, and the high-performance filter are blocked.
  • Inspect the rolling brush for any entanglement and deformation caused by other objects.
  • Check the brush guard strip and the installation slot of the rolling brush for any deformation and wear.
Robot has no suction or reduced suction.
  • Robot's dust bin is clogged.
  • Robot's dust bin filter and high-performance filter are blocked.
  • Remove the dust bin and check if it is full or the opening is obstructed.
  • Check if the dust bin filter and high-performance filter are blocked.
Robot reports "Abnormal clean water level".
  • There are bubbles in the Robot's clean water tank.
  • After flipping the robot vertically for 360 degrees, place it back on the base station.
Robot cannot be charged.
  • The charging contact pins between the robot and the station are not properly aligned.
  • The charging contact pins on the robot and station are dirty.
  • The station is not powered on.
  • Ensure the charging pins on the robot and the base station are properly aligned.
  • Remove the robot and clean the charging pins on both the robot and the base station with an alcohol wipe, then place the robot back into the station.
  • Make sure the Touch panel of the station and the LED ring in the clean water tank light up normally; if it does not, this indicates that the power cord is not properly plugged in.
Robot's cleaning path is disorganized, and the cleaning efficiency is low, etc.
  • Swivel wheel slipping due to dirt.
  • There are many obstacles in the robot's cleaning area such as power cords and slippers.
  • The robot's radar window and wall sensors are dirty.
  • Remove the swivel wheel, clean it, and then reinstall it onto the robot.
  • Before the robot starts cleaning, please try to tidy up the scattered items on the floor.
  • Clean the dust on the radar window bracket and wipe the dirt off the surface of the wall sensors.
Robot keeps moving back and forth in one place.
  • Bumper sensor is not rebounding properly.
  • Tug gently forward and backward to even out the gap between the bumper and the robot's head.
Robot leaks clean water during operation.
  • The robot has operated on a floor with standing water.
  • The robot's dirty water reservoir is not properly installed.
  • There is water at the bottom of the robot's dirty water reservoir.
  • The robot is crossing a threshold or a door sill.
  • Ensure the robot's dirty water reservoir is properly installed, make sure it's secure in place.
  • Clean any water from the bottom of the dirty water reservoir, and then check again for any leakage during operation.
  • It is normal for the robot to drip clean water when crossing thresholds or door sills.
Robot leaks dirty water during operation.
  • Robot's water sink is blocked, causing dirty water leakage.
  • Robot's dirty water reservoir is not properly installed.
  • There is residual water at the bottom of the robot.
  • There is water within the dust bin.
  • Remove the robot's dirty water reservoir and use a cleaning brush to clean the water sink, sink filter, and the bottom of the dirty water reservoir.
  • Check if the robot's dirty water reservoir is properly installed, make sure it's secure in place.
  • If the robot has mopped over a wet surface, water may have entered the dust bin. Please wipe the water inside the dust bin.
Robot drops debris during operation.
  • There is debris at the bottom of the robot.
  • Robot's rolling mop is dirty.
  • Clean the debris at the bottom of the robot.
  • Clean the rolling mop and debris of its cavity.
Robot unable to move, spinning in one place.
  • Wheels entangled with debris or hair.
  • The spring of the wheels malfunctions.
  • Clean any foreign objects or hair wrapped around the wheels.
  • Disassemble the wheels to check if the spring is secure or broken. If broken, please contact customer service for repair.
Robot falls from steps or drops over the height of over 5cm.
  • Anti-drop sensors are dirty.
  • Clean the Anti-drop sensors.
Unpleasant odor during robot's operation.
  • There is blockage in the water sink.
  • The rolling mop is not dried.
  • The high-performance filter in the dustbin is clogged, causing dust accumulation and unpleasant odors.
  • Remove the dirty water tank, and use the provided cleaning tool to clean the scraper and filter.
  • Remove the rolling mop, soak it in hot water, then reattach it to the robot. Activate the robot's mop wash. After cleaning, dry the mop before next-time use.
  • Follow the instructions in the APP's accessory service for the high-performance filter to clean the dustbin and filter. Make they are completely dry before next use.
Uniclean™ Station Dust bag leakage from the station.
  • The dust bag is not properly in place.
  • The dust bag is full.
  • Check if the dust bag is properly in place.
  • Remove any debris from the dust bag installation slot, then replace the dust bag.
Robot does not enable auto dust collection when it has returned to the base station.
  • The cleaning area does not exceed the pre-set automatic dust collection area, or the auto empty feature is not enabled.
  • The dust bag is not installed.
  • Check if the auto empty feature is enabled and check if the cleaned area meets the pre-set dust collection area requirement.
  • Ensure the dust bag is properly installed.
Robot reports "Dirty water tank is full".
  • Check if the dirty water tank at the base station is full or not properly installed.
  • The filter of the tray is clogged.
  • The robot's water sink is clogged.
  • Check if the dirty water tank is full, and ensure the lid is properly secured before reinstalling the dirty water tank.
  • Remove the tray and clean it thoroughly.
  • Remove the robot's dirty water reservoir, detach the water sink and sink filter, and clean them thoroughly.

If the problem persists after you've tried the recommended solutions, please contact our customer service staff.

8. Specs

Model: T2071

Robot Specifications

Uniclean™ Station Specifications

9. Customer Service

Contact Us:

For video tutorials, FAQs, warranty policies, and more information, please visit: https://support.eufy.com/

Hereby, Anker Innovations Limited declares that this device is in compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023. For the Statement of Compliance, visit the website: https://www.eufy.com/uk/psti-related.

Models: OMNI S1 Robot Vacuum, OMNI S1, Robot Vacuum, Vacuum

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References

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