Eufy RoboVac 11 Owner's Manual

Important Safety Instructions

To reduce the risk of injury or damage, keep these safety instructions in mind when setting up, using and maintaining this device.

⚠️WARNING SYMBOLS USED
This is the safety alert symbol. This symbol alerts you to potential hazards that could result in property damage and/or serious bodily harm or death.

• This device is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the device by a person responsible for their safety.
• This device can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the device in a safe way and understand the hazards involved.
• Children should be supervised to ensure they do not play with the device.
• Cleaning and maintenance shall not be performed by children without supervision.
• The device is only to be used with the power supply unit provided.
• For the purposes of recharging the battery, only use the detachable power supply unit provided with this device.
• The battery must be removed from the device before the device is disposed of. To remove the battery from the device, unscrew the battery cover using a screwdriver. Remove the battery by disconnecting the quick connector.
• The used battery should be placed in a sealed plastic bag and disposed of safely according to local environmental regulations.
• The external flexible cable or cord of the power supply unit cannot be replaced; if the cord is damaged, the power supply unit shall be disposed of.
• This device is for indoor use only.
• This device is not a toy. Do not sit or stand on this device. Small children and pets should be supervised when this device is operating.
• Store and operate this device in room temperature environments only.
• Clean with a cloth dampened with water only.
• Do not use this device to pick up anything that is burning or smoking.
• Do not use this device to pick up spills of bleach, paint, or other chemicals, or anything wet.
• Before using this device, pick up objects like clothing and loose paper, lift up cords for blinds or curtains, and move power cords and fragile objects out of the way. If the device passes over a power cord and drags it, an object could be pulled off a table or shelf.
• If the room to be cleaned has a balcony, a physical barrier should be used to prevent access to the balcony and ensure safe operation.
• Do not place anything on top of this device.
• Be aware that the device moves around on its own. Take care when walking in the area that the device is operating in to avoid stepping on it.
• Do not operate the device in areas with exposed electrical outlets on the floor.
• Do not expose the electronics of this device, its battery, or the integrated Charging Base. There are no user-serviceable parts inside.
• Do not use this device on an unfinished, unsealed, waxed or rough floor. It may result in damage to the floor and the device. Use only on hard floor surfaces or low-pile carpet.

About Your RoboVac

What's In the Box

The package includes the following items:

• Eufy RoboVac 11
• Charging Base
• Remote Control
• Power Adapter
• Cleaning Tool
• Four Side Brushes
• Spare HEPA-style Filter
• Spare Foam Filter
• Owner's Manual

Important Tips

Check the following items before use:

• Remove rugs that are thicker than 15mm as they may cause RoboVac to malfunction.
• This device has been designed to be used on floors without scratching them. We still recommend that you test the device on a small area to ensure no scratches are left before cleaning the whole room.
• Drop sensors are used to prevent the device from tumbling down stairs and steep drops. They may work less effectively when they are dirty, or on reflective or dark colored floors. Use physical barriers to block off problem areas where the device may fall.

RoboVac Anatomy

Top & Side

Diagram showing the top and side view of the RoboVac:

• [AUTO Button]
• [Bumper]
• [Power Switch] (On / Off)
• [Charging Socket]
• [Dust Collector]
• [Dust Collector Release Button]

Bottom

Diagram showing the bottom view of the RoboVac:

• [Charging Contact Pins]
• [Battery Cover]
• [Brush Guard]
• [Rolling Brush]
• [Drop Sensors]
• [Swivel Wheel]
• [Wheels]

Dust Collector

Diagram showing the dust collector components:

• [Filter Door]
• [Filter Door Release Button]
• [Filter Cover]
• [Foam Filter]
• [HEPA-style Filter]

Charging Base

Diagram showing the charging base:

• [Charging Contact Pins]
• [Power Socket]
• [Status Light]

Remote Control

Diagram of the remote control with numbered buttons:

1. Return RoboVac to the Charging Base
2. Start Auto cleaning
3. Start/Stop cleaning
4. Adjust direction manually (Forward, Left, Right, Backward)
5. Schedule cleaning start time
6. Set the current time
7. Start Spot cleaning
8. Start Edge cleaning
9. Start Max cleaning
10. Start Single Room cleaning

Before using your remote for the first time, install 2 AAA batteries.

Using Your RoboVac

Before You Start

1. Take RoboVac and the Charging Base out and remove the protective film.
2. Flip RoboVac over and snap on the side brushes.
3. Connect the round connector of the adapter into the power socket on the Charging Base and the other end into a wall outlet.

Install the Charging Base

1. Place the Charging Base against the wall on a hard, level surface.

Install the Charging Base in a location that can be easily accessed by your RoboVac.

Always keep the Charging Base plugged in, otherwise RoboVac will not automatically return.

Remove objects within 1m of the left and right side and within 2m of the front.

Charge Your RoboVac

RoboVac has a pre-installed rechargeable battery that has to be fully charged before use. RoboVac returns to the Charging Base at the end of a cleaning cycle or when its battery is running low.

Manually charge RoboVac when its battery is fully discharged or if it fails to reach the Charging Base.

1. Method 1: Attach RoboVac to the Charging Base by aligning its charging pins with the charging pins on the base.
2. Method 2: Press the [Return to Base Button] on the remote control to return RoboVac to the Charging Base.
3. Method 3: Charge RoboVac directly by plugging the round connector of the adapter into the charging socket on RoboVac and the other end into a wall outlet.

Indicator on RoboVac

?Turn off the power switch if RoboVac will not be used for a long period of time. To preserve the battery lifespan, recharge at least once every 3 months.

Start/Stop Cleaning

1. Turn the main power supply on
   Press the power switch on the side of RoboVac to turn on the main power supply.
2. Start cleaning
   Press the [Start/Stop Button] on RoboVac or [Start/Stop Button] on the remote control to start cleaning in Auto mode.
3. Stop cleaning
   Press the [Start/Stop Button] on RoboVac or [Start/Stop Button] on the remote control to stop cleaning.

Cleaning Modes

1. Auto cleaning
   RoboVac calculates the room size and optimizes its path by selecting different cleaning modes automatically until cleaning is complete. Press the [AUTO Button] on RoboVac or [AUTO Button] on the remote control to start cleaning in Auto Mode.
2. Spot cleaning
   RoboVac intensively cleans a specific area in a spiral pattern. Useful if there is a concentrated area of dust or debris. Press the [Spot Cleaning Button] on the remote control to start cleaning in Spot Mode.
3. Edge cleaning
   RoboVac reduces its speed when it detects a wall and then follows the wall to ensure the edge is cleaned thoroughly. Press the [Edge Cleaning Button] on the remote control to start cleaning in Edge Mode.
4. Max cleaning
   RoboVac starts Auto cleaning with the maximum suction power. Used especially when cleaning the carpet. Press the [Max Cleaning Button] on the remote control to start cleaning in Max Mode.
5. Single Room cleaning
   RoboVac intensively cleans one single room and stops when cleaning is complete. Select this mode when only one specific room needs to be cleaned. Make sure to confine RoboVac to the room by closing the door. Press the [Single Room Cleaning Button] on the remote control to start cleaning in Single Room Mode.
6. Manual cleaning
   You can direct RoboVac to clean a particular area by using the directional buttons on the remote control.

Time Setting

1. Press the [Set Time Button] on the remote control; the time display will appear on the screen.
2. Press the [Up/Down Buttons] to set the "hour" and "minute".
3. Press the [Start/Stop Button] or [Return to Base Button] to save the setting. RoboVac will beep once to indicate the time has been set.

Scheduled Cleaning

You can schedule RoboVac to start cleaning at a particular time. To cancel scheduled cleaning, long press the [Schedule Button] for 3 seconds until RoboVac beeps twice and disappears.

1. Press the [Schedule Button] on the remote control; the schedule display will appear on the screen.
2. Press the [Up/Down Buttons] to set the "hour" and "minute".
3. Press the [Start/Stop Button] or [Return to Base Button] to save the setting. RoboVac will beep once to indicate the schedule has been set.

Make sure you point the remote control directly at RoboVac and RoboVac is on. You must set the time before setting scheduled cleaning.

Cleaning and Maintenance

❗Always turn off the main power switch on the side of RoboVac before maintenance.

Clean the Dust Collector and Filter

1. Press the dust collector release button to pull the dust collector out.
2. Open and empty the dust collector.
3. Separate the filter cover by pulling the hooks as shown.
4. Press the filter door release button to open the filter door and take out the filters.
5. Clean the dust collector and filter with a vacuum cleaner or a cleaning brush.
6. Put the filters and filter cover back together in the dust collector and close it.
7. Push the dust collector back into the main unit.

Empty the dust collector and clean the filter after every use. You can wash the dust collector, filter cover and foam filter with water. Be sure to air-dry them thoroughly before reassembling. Do not wash the HEPA-style filter with water, as it may damage the filter and reduce the suction power.

Clean the Rolling Brush

1. Lift the brush guard up by pushing the fixing hooks as shown.
2. Take the rolling brush out.
3. Clean the brush with the provided cleaning tool or a vacuum cleaner.
4. Reinstall the brush by inserting the fixed protruding end first, then clicking into place.
5. Close the brush guard and press down until it snaps into place.

Clean the Side Brushes

Foreign substances such as hair can easily get tangled in the side brushes and dirt may adhere to them. Be sure to clean it regularly.

1. Carefully unwind and pull off any hair or string that is wrapped between the main unit and the side brushes.
2. Use a cloth dampened with warm water to remove dust from the brushes or to gently reshape them.

Use the side brushes only when they are completely dry.

Replace the Side Brushes

The side brush may become bent or damaged after using for a period of time, follow the steps below to replace it.

1. Pull off the old side brushes and snap the new ones into place.

Clean the Sensors and Charging Pins

To maintain best performance, clean the drop sensors and charging pins regularly.

1. Dust off the drop sensors and charging contact pins using a cloth or cleaning brush.

Troubleshooting

RoboVac will emit a series of short or long beeps when it's in trouble, and the red indicator on it will be on or flashing.

Problems and Solutions

Error codes troubleshooting

Red indicator steady on

Red indicator flashing

Specifications

Notice

The symbol on the product or its packaging indicates:

Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local authority for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new ones, the retailer is legally obliged to take back your old appliance for disposal at least free of charge.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio / TV technician for help.

Customer Service

• 12 Months Limited Warranty
• Lifetime Technical Support
• Email: support@eufylife.com
• Phone: 1-800-988-7973 (US) Mon-Fri 9am-5pm (PST)

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