Eufy Omni S1 Robot Vacuum User Guide
This guide provides comprehensive instructions for setting up, using, and maintaining your Eufy Omni S1 Robot Vacuum.
1. What's in the Box
The package includes the Eufy Omni S1 Robot Vacuum, the UnicleanTM Station, and necessary accessories for operation and maintenance.
2. Overview
The Eufy Omni S1 is designed for efficient floor cleaning, featuring both vacuuming and mopping capabilities. It includes an exterior and interior design optimized for performance and ease of use. Key components include the Bottom Dirty Water Reservoir and Dust Bin.
3. Preparing Your S1
Follow these steps to prepare your robot for its first use:
- 3.1 Remove Stickers and Foam Packaging: Remove all protective stickers, laser film, and foam packaging from the robot and the UnicleanTM Station.
- 3.2 Install Side Brushes: Attach the side brushes (marked 1-red and 2-gray) until they click into place.
- 3.3 Connect to Power Supply: Insert the power cord firmly into the station and manage excess cable. The station's touch panel and clean water tank LED ring will illuminate.
- 3.4 Place the Station: Position the station on a hard, level surface against a wall, ensuring at least 1.5m (4.95 ft) clearance in front and 0.5m (1.65 ft) on the sides. Ensure a strong 2.4GHz Wi-Fi signal.
- 3.5 Install Hard Floor Cleaner: Remove the clean water tank, peel off the sticker from the station, and insert the hard floor cleaner cartridge until it clicks.
- 3.6 Add Clean Water: Fill the clean water tank to the MAX line and reinsert it into the station.
- 3.7 Turn On the Robot: Open the robot's magnetic cover and switch the power to 'I'. The robot will provide a voice prompt upon powering on.
- 3.8 Download the App: Download the Eufy app from the App Store or Google Play, or scan the QR code on the robot. Register and log in to your Eufy account.
- 3.9 Set Up the Wi-Fi Connection: Reset Wi-Fi by pressing the reset button. Follow in-app instructions to add the robot, connect to your 2.4GHz Wi-Fi network, and name your robot. Ensure your phone is connected to the same Wi-Fi network.
- 3.10 Place the Robot: Align the robot with the station's charging contact pins to dock. The robot will automatically start charging and confirm with a voice prompt.
4. Using Your S1
Learn how to operate your Eufy Omni S1:
- 4.1 Important Tips Before Use: Refer to the guide for essential tips before starting your first cleaning session.
- 4.2 Mapping: Before the first cleaning, create a map of your environment by tapping 'Start' in the app.
- 4.3 Start Cleaning:
- Select Cleaning Mode: Choose between 'Vacuum Only' or 'Vacuum&Mop'. The robot automatically adjusts for carpets in 'Vacuum&Mop' mode. Change modes via the robot's touch panel or the app.
- Start a Cleaning Task: Initiate cleaning by tapping the start button on the base station, pressing the button on the robot, or tapping the start icon in the app.
- Wash the Mop: The robot can pre-moisten the mop, rinse it mid-cleaning (via app settings), or perform a deep clean and dry cycle automatically after use. You can also manually trigger a mop wash by touching and holding the button for 3 seconds or tapping the wash icon in the app.
- 4.4 End a Cleaning Task: The robot automatically returns to the station after cleaning or when the battery is low. You can also manually end a task via the station's touch panel, the robot's button, or the app.
- 4.5 Enable Dust Collection: Dust collection occurs automatically at the station. You can configure mid-cleaning dust collection frequency (15/30/45/60 minutes) in the app or trigger it manually.
- 4.6 Dry the Mop: The robot automatically dries the mop after cleaning. You can select drying modes (Standard Dry, Quick Dry) in the app or trigger drying manually.
5. More Features
- 5.1 Multi-Floor Cleaning: To clean different floors, move the robot, create a new map in the app ('Settings' > 'Manage Map' > 'Create New Map'), and start cleaning.
- 5.2 Smart Speaker Connection: Connect your S1 to Amazon Alexa or Google Home for voice-controlled cleaning.
- 5.3 Firmware Update: Update firmware via the app's device interface, update notification, or 'Settings' > 'Firmware Update'. Ensure the robot is powered and connected during the 10-20 minute update process.
6. Cleaning and Maintenance
Regular maintenance ensures optimal performance:
- 6.1 Maintenance Frequency: Refer to the recommended schedule for component maintenance.
- 6.2 Clean the Parts:
- 6.2.1 Clean the Dirty Water Reservoir: Remove, empty, clean the water sink and filter, air dry, and reassemble.
- 6.2.2 Clean the Dust Bin and Filters: Empty the dust bin. Clean the high-performance filter and pre-filter with the provided tool. Replace if necessary. Air dry all components before reassembly.
- 6.2.3 Replace the Rolling Mop: Remove the dirty water reservoir, then the rolling mop. Install the new mop and roller drive motor until it clicks.
- 6.2.4 Clean the Swivel Wheel: Pry out the swivel wheel, clean debris from its surface and cavity, and reinstall until it clicks.
- 6.2.5 Clean the Side Brushes: Pull out side brushes and clean any entangled hair. Reinstall correctly into their slots.
- 6.2.6 Clean the Rolling Brush: Remove the brush guard and rolling brush. Remove entangled hair. Clean both ends of the brush with the provided tool. Reinstall the brush and guard.
- 6.2.7 Clean the Sensors and Charging Contact Pins: Wipe the RGB Camera, wall sensors, charging contact pins, cliff sensors, and carpet detection sensor with a damp cloth.
- 6.2.8 Clean the Wheels: Wipe the robot's wheels with a damp cloth.
- 6.2.9 Clean the Dirty Water Tank: Remove, empty, rinse thoroughly with water, and reinstall the dirty water tank.
- 6.2.10 Clean the Filter Tray: Remove the filter tray from the base station, clean it with the provided tool, air dry, and place it back.
- 6.2.11 Replace the Dust Bag: Remove the clean water tank, open the dust cover, pull out the old dust bag, install a new one, and close the cover.
7. FAQs
Troubleshooting common issues:
| Module | Problems | Possible Causes | Solutions |
|---|---|---|---|
| App | Robot indicates offline. | Abnormal WiFi connection, robot powered off, or disconnected from station. | Refresh app, check robot power, re-seat on station. Reset Wi-Fi if indicator is flashing white. Ensure stable network. |
| App | Map is lost. | Poor Wi-Fi, incomplete mapping. | Remap the environment. Ensure mapping is completed successfully. |
| App | Firmware update failed. | Poor Wi-Fi, robot disconnected from station, app sync issue. | Check network stability, reconnect robot to station, restart app. |
| Robot | Unable to connect to network. | Incorrect Wi-Fi password, connected to 5GHz, router whitelist mode, or WPA3 encryption. | Verify password, connect to 2.4GHz, disable whitelist mode, switch to WPA2 encryption. |
| Robot | Stuck and cannot move. | Entangled by cords, obstructed brushes/wheels, low battery. | Remove obstructions, check battery level, restart robot. |
| Robot | Abnormal noise during operation. | Dirty swivel wheel, blocked filters, entangled rolling brush, deformed brush guard. | Clean wheel, filters, rolling brush, and brush guard. |
| Robot | No or reduced suction. | Clogged dust bin or filters. | Empty dust bin, clean or replace filters. |
| Robot | Abnormal clean water level. | Bubbles in clean water tank. | Flip robot vertically and place back on station. |
| Robot | Cannot be charged. | Misaligned or dirty charging pins, station not powered on. | Align pins, clean pins with alcohol wipe, ensure station is powered. |
| Robot | Disorganized cleaning path. | Dirty swivel wheel, obstacles, dirty sensors. | Clean swivel wheel, clear floor obstacles, clean sensors. |
| Robot | Moving back and forth in one place. | Bumper sensor not rebounding. | Gently adjust bumper to even out the gap. |
| Robot | Leaks clean water during operation. | Robot operated on wet floor, improperly installed reservoir, water at reservoir bottom, crossing thresholds. | Ensure reservoir is properly installed and dry. Normal dripping may occur at thresholds. |
| Robot | Leaks dirty water during operation. | Blocked water sink, improperly installed reservoir, residual water, water in dust bin. | Clean water sink and reservoir. Ensure proper installation. Wipe any water from the dust bin. |
| Robot | Drops debris during operation. | Debris at robot bottom, dirty rolling mop. | Clean robot bottom and rolling mop cavity. |
| Robot | Unable to move, spinning in place. | Entangled wheels, malfunctioning wheel spring. | Clean wheels, check wheel spring mechanism. Contact customer service if broken. |
| Robot | Falls from steps. | Dirty anti-drop sensors. | Clean anti-drop sensors. |
| Robot | Unpleasant odor during operation. | Blocked water sink, undried rolling mop, clogged high-performance filter. | Clean water sink, dry mop, clean dustbin and filter. Activate mop wash. |
| Station | Dust bag leakage. | Improperly placed or full dust bag. | Ensure dust bag is properly installed and replace if full. |
| Station | No auto dust collection. | Cleaning area too small, auto-empty disabled, dust bag not installed. | Enable auto-empty, ensure dust bag is installed, check cleaning area. |
| Station | Dirty water tank full error. | Full or improperly installed dirty water tank, clogged filter tray, blocked water sink. | Empty and properly install the dirty water tank, clean filter tray and water sink. |
If problems persist, contact Eufy customer service.
8. Specs
Robot (S1)
- Model: T2071
- Dimensions: 347*325*96mm
- Weight: 5.27kg
- Battery: 4600mAh, 21.6v
UnicleanTM Station
- Rated Input: 100-240V
- Rated Output: 25V 1.5A
- Input Power: 25V 1.5A
- Rated Power Consumption: Max 61.7W
- Cleaning Time: Up to 277 minutes (Vacuum-Only), Up to 184 minutes (Vacuum & Mop)
- Charging Time: 3.6h (15%-100%)
- Charging Temperature: 5-40°C
- Dimensions: 467*383*670mm
- Weight: 9.08kg
- Clean Water Tank Capacity: 3.0L
- Dirty Water Tank Capacity: 2.0L
- Dust Bag Capacity: 2.5L
9. Customer Service
For support, visit support.eufy.com. You can also contact Eufy customer service via:
- Email: support@eufy.com
- Phone: +1 (800)994 3056 (US/CA), +44 (0) 1604 936 200 (UK), +49 (0) 69 9579 7960 (DE), +81 03 4455 7823 (JP), +86 400 0550 036 (CN)
Anker Innovations Limited declares compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023. For the Statement of Compliance, visit: https://www.eufy.com/uk/pstirelated.
