JLab GO WORK Wireless Headset
We are pleased that you have chosen JLab to rock properly! We are proud of our products and stand fully behind them.
Warranty & Support
[Two Year Warranty] All warranty claims are subject to JLab approval and are at JLab's sole discretion. Keep your proof of purchase to claim warranty service.
CONTACT US: support@jlab.com or visit intl.jlab.com/contact
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Visit intl.jlab.com/register for product news, useful tips, and FAQs.
Bluetooth Pairing
- Turn on Bluetooth in your device settings.
- Press and hold the button for 8 seconds. Release. The lights will flash blue/red. [Indicator Lights]
- Select "JLab GO Work" in your device settings to connect.
[Diagram: Phone showing Bluetooth settings with "JLab GO Work" available for connection]
Multipoint Connection (Connects 2 Devices Simultaneously)
- Turn off Bluetooth in the device settings once the FIRST device is connected. GO Work will automatically enter Bluetooth pairing mode.
- Open the Bluetooth settings of the SECOND device and connect to GO Work.
- Open the settings of the FIRST device. Turn Bluetooth back on and connect to GO Work.
[Diagram: Showing connection sequence for two devices]
For more information and troubleshooting help with MULTIPOINT CONNECTIONS, visit: INTL.JLAB.COM/MULTIPOINT
Button Functions
- VOLUME UP: Press once
- TRACK FORWARD: Press and hold for 2+ seconds
- VOLUME DOWN: Press once
- TRACK BACK: Press and hold for 2+ seconds
- POWER ON/OFF: Press and hold for 2+ seconds
- PLAY/PAUSE/ANSWER CALL/ HANG UP: Press once
- REJECT INCOMING CALL: Press and hold for 1+ seconds
- ACTIVATE SIRI (iOS) OR "OK GOOGLE" (ANDROID): Press twice
- MONITOR YOURSELF ON/OFF: Press three times (when on a call)
- BLUETOOTH PAIRING: See Bluetooth Pairing section
EQUALIZER SWITCH BETWEEN CALL/MUSIC: Press and hold both buttons simultaneously [Equalizer Switch Icon]
BOOM MICROPHONE: Can be rotated left or right [Boom Mic Rotation]
MICROPHONE MUTE ON/OFF: [Mic Mute Button]
- MUTE OFF [Mute Off Indicator]
- MUTE ON [Mute On Indicator]
Charging
Connect the device to a computer or a USB 5v 1A (or less) charger.
Note: GO Work can be charged while Bluetooth is connected. Turn the device on and connect it after charging has begun.
[Diagram: USB cable connecting to headset and a power source like a computer]
AUX Input
GO Work can be used as a wired headset with an AUX cable.
Note: The headset will continue to use a small portion of the battery for the microphone to function.
[Diagram: AUX cable connecting to headset and an audio source]
Caution
- Avoid moisture or liquids entering the earcups.
- Avoid extreme heat, cold, and humidity.
- Avoid dropping or crushing the headphones, straining the cable with quick pulls or extreme force, or bending the cable at sharp angles.
- Earwax may accumulate in the earcups, affecting sound quality. Carefully remove earwax with a cotton swab or other small tool to improve sound quality.
- If you experience discomfort or pain, try reducing the volume or temporarily discontinuing use.
- If you regularly experience discomfort while using this product, discontinue use and consult your doctor.
- We recommend treating your headphones like a pair of sunglasses and storing them in a safe place when not in use.
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