MOES WK-US2-TC Wi-Fi Smart Wall Socket with USB/Type-C

Product Overview

This document provides instructions for the MOES WK-US2-TC Wi-Fi Smart Wall Socket, a device designed to bring smart control and convenience to your home electrical outlets, including integrated USB and Type-C charging ports.

Notes Before Installation

• Wi-Fi support is limited to 2.4GHz networks (802.11 b/g/n).
• Basic electrical wiring knowledge or experience is required. Consult a professional electrician if unsure.
• Do not exceed the maximum power rating of the device.
• The ON/OFF button can also function as a reset button. A long press resets the smart socket to factory defaults, erasing all settings. Use this function only if you intend to reset the device.

Specifications

Indicator Light Meaning

Safety Notice

• Always cut off the power supply before installation.
• For safety, use the device only when installed with an RCD (Residual Current Device) or a current leakage protector at home.

Installation Guide

Before starting, ensure the power to the socket is completely turned off at the circuit breaker.

STEP 1: Turn off circuit breaker

Locate the circuit breaker controlling your existing socket and switch it off. Verify that the socket is completely de-energized.

STEP 2: Remove the original socket

Carefully remove the existing wall socket. Identify the wires within the wall cassette: Neutral wire, Line wire (Live wire), and Ground wire.

Diagram Description: Shows a wall cassette with wires labeled LINE, NEUTRAL, and GROUND. The original socket is shown removed.

If your original socket had multiple outlets, you might find 4 or 5 wires. This smart socket requires only the Neutral, Line, and Ground wires. Other wires do not need to be connected.

STEP 3: Label your wires

Before disconnecting the old socket, mark or record the corresponding function of each wire to ensure correct reconnection.

Diagram Description: Shows wires labeled GROUND, LINE, NEUTRAL with corresponding connection points on the new socket.

Wire Identification Guide (General Reference):

• White wire: Typically represents the Neutral line.
• Black wire: Typically represents the Line (Live) wire.
• Green, Yellow, or a single bare copper wire: Typically represents the Ground wire.

Note: These color codes are for general reference and may vary. Always confirm wire functions before connecting.

For safety, always connect the ground wire.

STEP 4: Install socket

Connect the wires of the new smart socket to your home wiring using appropriate wire connectors (e.g., wire nuts), following the wiring diagram. Ensure correct matching of Line, Neutral, and Ground wires. Once connections are secure, remove any protective stickers, screw the socket into the wall cassette, and attach the faceplate.

Diagram Description: Illustrates the wiring connections: L-IN to Line wire, N-IN to Neutral wire, and GROUND to Ground wire. Shows the socket being screwed into the wall and the faceplate attached.

STEP 5: Turn on circuit breaker

Restore power to the socket by turning the circuit breaker back on. Test the socket by pressing the ON/OFF buttons to confirm it functions correctly.

STEP 6: Check the Wi-Fi light

The Wi-Fi indicator light should blink rapidly (2 times per second) indicating it's ready for network configuration. If it's not blinking rapidly, press and hold any ON/OFF button for 7-10 seconds to reset it to the default pairing mode.

Diagram Description: Shows the socket with indicator lights and ON/OFF buttons. An arrow points to the Wi-Fi indicator light, showing it rapidly blinking.

App Integration and Control

Download the MOES APP

Download the MOES App from the App Store or Google Play, or scan the provided QR code. The MOES App offers enhanced compatibility and features compared to Tuya Smart/Smart Life apps, including Siri integration and scene recommendations.

Diagram Description: Shows icons for "GET IT ON Google play" and "Download on the App Store", along with a placeholder for a QR code.

Registration or Log in

Download and install the "MOES" application. Open the app and navigate to the Register/Login interface. Tap "Register" to create an account using your phone number for a verification code and to set a password. If you already have an account, select "Log in".

Add the switch to MOES APP

Note: This smart socket exclusively supports 2.4GHz Wi-Fi networks and will not function with 5.0GHz networks.

Default Mode (Recommended)

Ensure Bluetooth is enabled on your phone. Confirm the indicator light is rapidly blinking (2 times per second). If not, press and hold any ON/OFF button for 7-10 seconds to reset and enter the distribution network state (Green light flashes). Open the MOES App, tap "+", select "Add Device". The prompt page should automatically appear; click "Add". Enter your Wi-Fi password and click "Next". Wait for the connection to complete.

Diagram Description: Shows the indicator light rapidly blinking, indicating Default Mode. A step-by-step visual guide for adding the device in the app is implied.

AP Mode (Alternative)

If the indicator light is not blinking rapidly, press and hold any ON/OFF button for another 7-10 seconds. The indicator light will then blink slowly (1 time every 3 seconds), indicating AP Mode. Follow similar steps in the MOES App to add the device via AP mode.

Diagram Description: Shows the indicator light slowly blinking, indicating AP Mode.

Once the device is successfully added, you can edit its name. Click "Done" to access the device page and enjoy your smart home automation.

How to connect Device to Amazon Alexa

1. Launch the MOES App, sign in, and ensure the device is listed.
2. Minimize the MOES App and launch the Alexa App. Sign in and ensure you have an Alexa-enabled device (e.g., Echo Dot).
3. In the Alexa App, navigate to the menu (usually via an icon in the upper left corner) and select "Skills & Games".
4. Search for "MOES" and select the skill.
5. Enable the MOES Smart Skill and sign in with your MOES account to link it.
6. Ask Alexa to discover devices. After about 20 seconds, Alexa will list all available MOES devices.
7. Group your devices in the Alexa app for easier control. Your MOES devices are now paired with Alexa.

Diagram Description: Shows steps for linking MOES with Alexa, including app icons and search functionality.

How to connect Device to Google Home

1. Launch the Google Home App and ensure your Google Home speaker is set up.
2. In the Google Home App, navigate to the menu (usually via an icon in the upper left corner) and select "Home Control".
3. Link your MOES account by selecting "Add devices" or a similar option and choosing MOES. Sign in with your MOES account credentials.
4. Once linked, your MOES devices will appear in the Google Home App. You can assign them to specific rooms.
5. Control your devices using voice commands, such as "Ok Google, turn on/off wall light" or "Ok Google, set bedroom light to red."

Diagram Description: Illustrates the process of linking MOES with Google Home, showing app navigation and voice command examples.

Frequently Asked Questions (FAQ)

Please note when adding device:

• Confirm the device is powered on.
• Confirm the device is waiting for network configuration (indicator light blinking).
• Ensure the device, smartphone, and router are in close proximity.
• Verify that the network functions of the router and smartphone are not blocked.
• Confirm the entered Wi-Fi password is correct.
• Ensure the device is being added under a 2.4GHz Wi-Fi channel. Enable broadcast and do not hide the Wi-Fi SSID.
• Confirm the router's encryption method is WPA2-PSK and authentication type is AES, or both are set to automatic.
• Ensure the Wi-Fi name (SSID) contains only letters.
• If the router has reached its connected device limit, try disabling Wi-Fi on some devices and reconfiguring.
• If the router uses MAC address filtering, remove the device from the filter list or allow it to connect.

Control device under 2G/3G/4G network?

The device and smartphone must be on the same Wi-Fi network during the initial setup (adding device). After successful setup, the device can be controlled remotely via mobile data (2G/3G/4G).

How to share my device with family?

Open the MOES App, navigate to "Shared Device", and tap "Add Sharing" to invite family members.

How to add device?

There are two methods: "Default Mode" and "AP Mode". Default Mode is the primary setup method, and you can switch to AP Mode if needed.

Why can't I control the load after installing the product?

1. Check if the wiring is correct.
2. Ensure a neutral line is present in the wall cassette, as it is required for operation.
3. Verify that the connected load does not exceed the device's maximum power rating.

Service and Warranty

MOES offers a two-year worry-free after-sales service for its products (excluding shipping costs). Please retain this warranty service card to protect your rights. For service or inquiries, consult your distributor or contact MOES.

For product quality issues occurring within 24 months of receipt, prepare the product and packaging for after-sales maintenance at the point of purchase. Repairs for damage caused by personal reasons may incur a fee.

Warranty Service Refusal Conditions:

• Products with damaged appearance, missing LOGO, or outside the service term.
• Products that have been disassembled, tampered with, privately repaired, modified, or are missing parts.
• Burned circuits, damaged data cables, or power interfaces.
• Products damaged by foreign matter intrusion (e.g., liquids, sand, dust, soot).

Recycling Information

Products marked with the WEEE (Waste Electrical and Electronic Equipment) symbol must be disposed of separately from general municipal waste. This is to protect health and the environment. Dispose of this equipment at designated collection points for electrical and electronic equipment. Correct disposal and recycling help prevent negative environmental and health consequences. Contact your installer or local authority for information on collection points.

Warranty Card Information

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