iE-M8 Electric Scooter User Manual
Model: iE-M8
Image: A black and silver electric scooter with the handlebars folded down, parked on a black background. The text "iE-M8 User Manual for Electric Scooter" is displayed prominently above the image.
Read Me Firstly
Dear user, Thanks for purchasing this electric scooter. This electric scooter is an environmentally-friendly high-tech product as well as an ideal means of transport that features excellent shock absorption, streamlined appearance, portability and flexibility, good riding comfortability, high safety and reliability. For better understanding of the characteristics, technical parameters, correct use and maintenance, precautions and safe-sale services of this scooter, see to it that you read this user manual carefully before using it.
- DO NOT use the scooter before learning about its performance.
- DO NOT lend your scooter to anyone who cannot operate it, juveniles, pregnant women, or the disabled.
- DO NOT arbitrarily discard spent batteries to avoid pollution to the environment; see to it that they are handled by your distributor or service provider.
- For sake of your own safety, please check whether the braking system functions well before using the scooter.
- For safety reasons, DO NOT cover the charger and keep it well ventilated during charging, best to charging outdoor.
- For safe use of this product, DO NOT arbitrarily disassemble or modify the circuit or parts of the scooter.
- In case of any abnormality, power the scooter off to stop it in order to ensure your safety.
- Images included in this user manual are intended for operation demonstration and may not be used for the basis of product inspection.
- In the event that images included in this user manual might not be in conformity with the real product, the real product shall prevail.
- Product performance and configuration that may be improved from time to time are subject to change without prior notice.
Enjoy your riding!
Contents
- 1. Check the Package
- 2. Product Overview
- 3. Assembly
- 4. Riding Basics
- 5. Display Operation
- 6. Riding Notice
- 7. Dangerous Actions
- 8. Parameters
- 9. Safety Instructions
- 10. Daily Care and Maintenance
- 11. Troubleshooting
- 12. After-sale Services
- 13. Warranty Card
1. Check the package
Image: A diagram showing the electric scooter, a user manual, a charger, and various screws and an Allen wrench. A table lists the package contents.
Item | Quantity | Item | Quantity |
---|---|---|---|
Electric scooter | 1 | User manual | 1 |
Charger | 1 | Tools | 1 |
Screws 5*25 | 2 | Screws 5*8 | 4 |
Screws 5*16 | 2 |
2. Product overview
Image: A detailed illustration of the electric scooter with various parts labeled:
- Headlight
- Main Pole
- Ring-Pull
- Folding Lock
- Rubber Mat
- Motor
- Front Suspension
- Kickstand
- Rear Suspension
- Brake Handle
- Brake Cable
- Light Switch
- Handle Grip
- Display
- Charge Port
- Side Light
- Stop Lamp
- Brake Pump
- Fender
- Brake Disc
- Rear Wheel
- Folding Hanger
- Power Button
- Accelerate
3. Assembly
- Upright the Main Pole, and the ring-pull will be self resetting. Install the folding lock. Make the main pole upright, then tighten the folding lock to ensure the main pole is stable.
- Connect the wires of the display and the integrated line together.
- Install the folding hanger, tightening the two screws (M5*25) for the folding hanger of the main pole. The other two screws are M5*16.
- Install the four screws (M5*8) on both sides of the fender.
- Fold the Main Pole:
- Loosen the folding lock, then pull the ring-pull while pushing the main pole down.
- Put the folding hanger into the folding hanger holder, then you can carry the scooter by hand.
4. Riding Basics
Preparation for riding
- Prepare the product according to the instructions.
- Always wear a helmet and safety gear to avoid falling and injury during learning to ride, as shown in the figure. [Image description: A person wearing a helmet and safety gear.]
- Keep away from vehicles and crowded areas.
- DO NOT ride in waterlogged areas where the water depth exceeds 1/3 of the wheel diameter.
Check before use
- Check whether the wheels rotate well and whether tire pressure is in a normal range.
- Check whether the battery has been fully charged.
- Check whether the braking system works flexibly and ensure that the power is cut off when braking.
- Check whether the folding mechanism has been locked up.
Operations
- Startup: When the power switch is turned on, the indicator on the display will light up, indicating the scooter is powered up. Regulate the gear to an appropriate setting, press the accelerator slowly, and rotate it to an appropriate position based on speed to keep the scooter running safely.
- Avoid frequent braking or sudden acceleration while riding, as this helps prolong the battery's service life. When decelerating, release the accelerator and hold the left power-cut brake handles. The power will be cut off when braking, ensuring the scooter stops immediately. The maximum speed of this scooter is approximately 36 km/h (with a 75 kg load) on a flat road.
- When riding at night, turn on the front/back LED lights. Turn the electric switch to the lock position when parking to ensure safety.
5. Display operation
Image: A diagram of the scooter's display screen showing various indicators like speed, battery level, gear, cruise control, headlight status, and error codes. Buttons for "Light switch" and "Power button" are also shown.
- Long press the "Power button" for 3 seconds to turn the scooter on or off.
- Short press the "light switch" to adjust the speed mode (1, 2, 3).
- Long press the "light switch" for 3 seconds to turn the headlight on or off.
- When you press the brake handle, the display shows "!", indicating the brake is working.
If "!" is shown on the display along with an Error code (E-01...E-06) in the Function area, you need to check the error.
Error Codes
Code | Reason |
---|---|
E-01 | Motor error |
E-02 | Accelerator error |
E-03 | Controller error |
E-04 | Brake handle error |
E-05 | Controller under voltage |
E-06 | The plug of integrated line and controller disconnect, or display broken |
E-07 | The plug of integrated line and controller disconnect, or controller broken |
Pre-set the scooter
- Press the "power button" and the "light switch" simultaneously to enter the setting mode.
- The speed area shows "02" which means parameter "P02". The function area shows the parameter of "P02".
- You can short press the light switch; the function area will flash. Then, short press the light switch to increase the parameter of P02, and short press the power button to decrease the parameter of P02. Long press the light switch to save the setting you have adjusted, then short press the power button to proceed to the next setting mode.
- After adjusting the parameter, wait 8 seconds for it to exit automatically.
Parameter Code | Setting Name | Options/Notes |
---|---|---|
02 | Range unit change | Mile mode or KM mode |
04 | Sleep time | 0 means no sleep; other numbers are sleep time 1-60 mins |
06 | Diameter of wheel | Keep the value as "100" |
07 | Measurement Speed | Keep the value as "30" |
09 | Startup setting | 0 means kickstart Mode, 1 means non-kickstart mode. |
15 | Speed limit | Keep the value as "100" |
16 | Cruise | 0-non, 1-with cruise mode |
99 | Function Reset | On this screen, short press then long press the light switch for 6s. |
d0 | ODO Reset | On this screen, short press then long press the light switch for 6s. |
6. Riding Notice
- ⚠️ Do Not ride in the rain. [Image description: Person riding scooter in the rain.]
- ⚠️ Please keep a medium or low speed (7 km/h) when you ride through speed bumps, bumpy roads, or other uneven surfaces. Slightly bend your knees to better adjust to these surfaces. [Image description: Person riding scooter on a bumpy road, with knees bent.]
- ⚠️ Look out for doors, elevators, and other overhead obstacles. [Image description: Person riding scooter indoors, looking up at an obstacle.]
- ⚠️ Do Not Accelerate when you go downhill. [Image description: Person riding scooter downhill.]
7. Dangerous Actions (No Attempting)
- ⚠️ Do not ride in traffic lanes or residential areas where vehicles and pedestrians are both allowed. [Image description: Person riding scooter on a street with cars and pedestrians.]
- ⚠️ Do not turn the handlebar violently during high-speed riding. [Image description: Person riding scooter and turning handlebars sharply.]
- ⚠️ Do not ride in a ponding that is higher than 3 cm. [Image description: Person riding scooter through water.]
- ⚠️ Do not ride with anyone else, including children. [Image description: Two people on one scooter, and a person carrying a child on a scooter.]
8. Parameters
Specifications | Content | Note |
---|---|---|
Net-weight | 21.3kg | Without package and accessories. |
Loading weight | 120kgs | 264lbs |
User age | 16-50 years old | |
Max speed | 25-36km/h | 15.53-22.36mph |
Trip distance | 20-35km | Measured when fully charged on a flat road at an average speed of 25km/h with loading of 75kg. |
Gradient | 12-17° | 12° for a rider weighing 75kg |
Applicable temperature | -10℃~40℃ | Most applicable temperature range is 20℃~30℃ |
Battery | 48V 10Ah | Front motor |
Motor power | 500W | Output |
Charger | 54.6V 2A | |
Folding size | 114*51*52cm | 44.88*20.07*20.47inch |
Full size | 114*51*123cm | 44.88*20.07*48.42inch |
Package size | 116*22*53cm | 45.67*8.66*20.87inch |
Charging Time | 4-6h | |
Tyre size | 9.5inch |
9. Safety Instructions
The electric scooter is a leisure device. However, when used in a public area, it is considered a vehicle and is subject to the same risks. For your safety, please follow the instructions in this manual and adhere to traffic laws and regulations set forth by government and regulatory agencies.
- At the same time, you should understand that risks cannot be entirely avoided. Others may violate traffic regulations and drive incautiously, exposing you to road accidents, similar to walking or biking. The faster the scooter is, the longer it takes to stop. On a smooth surface, the scooter may slip, lose balance, and even result in a fall. Thus, it is crucial to use caution, maintain proper speed and distance, especially when you are unfamiliar with the area.
- Respect pedestrians' right of way. Try not to startle them while driving, especially children. When riding behind pedestrians, ring your bell to give them a heads-up and slow your scooter to pass on their left (applicable to countries where vehicles drive on the right). When riding across pedestrian areas, keep to the right at a low speed. When crossing pedestrian paths, maintain the lowest possible speed or dismount the scooter.
- Closely follow the safety instructions in this manual. The manufacturer shall not be liable for any financial losses, physical injuries, accidents, legal disputes, or other conflicts resulting from actions that violate user instructions.
- Do not lend your scooter to anyone who does not know how to operate it. If you lend it to friends, take responsibility to ensure they know how to operate it and wear the safety gear.
- Check the scooter before every use. If you notice loose parts, low battery alerts, excessive wear, strange sounds, malfunctions, or other abnormal conditions, stop riding.
- WARNING: Risk of Fire - No User Serviceable Parts.
10. Daily Care and Maintenance
Cleaning and storage
- If you see stains on the scooter's body, wipe them off with a damp cloth. If stains do not scrub off, apply some toothpaste and brush them with a toothbrush, then wipe them off with a damp cloth.
- Notes: Do not clean the scooter with alcohol, gasoline, kerosene, or other corrosive and volatile chemical solvents to prevent damage.
- Do not wash the scooter with a high-pressure water spray. During cleaning, ensure the scooter is turned off, the charging cable is unplugged, and the rubber flap is closed, as water leakage may result in electric shock or other major problems. When the scooter is not in use, keep it indoors where it is dry and cool.
- Do not expose the scooter to excessive sunlight, overheating, or extreme cold for extended periods, as this will accelerate the battery pack's lifespan.
Use of Battery and maintenance
- Use original battery packs; using other models or brands may bring about safety issues.
- Do not touch the contacts. Do not dismantle or puncture the case. Keep the contacts away from metal objects to prevent short circuits, which may result in battery damage or even injuries and deaths.
- Use the original power adapter to avoid potential damage or fire.
- Mishandling of used batteries can cause tremendous harm to the environment. To protect the natural environment, please follow local regulations for proper disposal of used batteries.
- After every use, fully charge the battery to prolong its lifespan. Charge/discharge the battery once a month if possible.
- DO NOT place flammables under the charger because heat is generated while it is charging. It is prohibited to cover or surround the charger with anything that might affect heat dissipation. The charger should be used in a well-ventilated place. In the event of peculiar smell, smoke, or excessive temperature (higher than 60℃) from/on the charger, stop charging immediately and have it repaired by the maintenance department.
- Lithium batteries can be dangerous when charging; please charge them outdoors.
Storage and Disposal
- Please try to store the scooter in a cool and dry place between 14°F and 104°F (or -10℃ and 40℃). In extremely humid environments, the interior of the scooter may suffer condensation or water accumulation, which can damage the battery rapidly. Devices are not intended for use at elevations greater than 2000m above sea level. Prolonged exposure to UV rays, rain, and the elements may damage the enclosure materials. Store indoors when not in use.
- In daily use, try to avoid recharging the scooter after the battery is completely exhausted; charge it as soon as possible.
- Check whether the electric part of the power-cut brake is well connected and whether the fasteners are loose. Make timely adjustments if necessary.
- Perform periodical examinations and maintenance, generally once every three months.
- PLEASE KEEP THE ORIGINAL PACKING WITH LINING OF SCOOTER CAREFULLY FOR BETTER AFTER-SERVICE.
11. Troubleshooting
Symptom | Reason | Solution |
---|---|---|
The scooter can not be turned on | 1. Low battery | 1. Charge the battery |
2. When charging, cannot be turned on | 2. Disconnect with charger | |
3. Battery problem | 3. Better to check the battery discharge port voltage to verify if the value is correct. | |
4. The lines are loose or disconnected, like the display with integrated line, the battery with the controller | 4. Open the scooter to check the lines. | |
5. The power button broken | 5. Change the switch. | |
6. The display broken, not shown | 6. Change the display. | |
Turn off automatically | 1. Run out of battery | 1. Charge the battery. |
2. When you are riding, this happened | 2. Better to check the battery discharge port voltage to verify if the value is correct. | |
3. Display problem | 3. Change to a new one. | |
Press accelerator, motor no working | 1. Left power-cut brake handle problem (stop lamp flashing) | 1. You can disconnect the power-cut plug. If the stop lamp does not flash, change the brake handle. |
2. If "1" cannot be solved, you need to check the controller's power-cut line. | 2. Disconnect the power-cut line of the controller. If the stop lamp does not flash, change to a new controller. | |
3. The spring in the accelerator is stuck or fails. | 3. Replace with a new accelerator. | |
Side light no light | 1. If one side, maybe the side light strip is broken. | 1. Change to a new side light strip. |
2. If both sides and the stop lamp are not lit at the same time. | 2. The reduced voltage kit is broken. If only the two side light strips are not lit, maybe both side lights are broken. | |
Short trip distance | 1. Battery undercharge; | 1. Have the battery fully charged. |
2. Low tire pressure; | 2. Pump up the tire. | |
3. Frequent uphill riding or riding against wind, frequent brake, heavy load; | 3. Avoid frequent braking, startup, or heavy load. | |
4. Aging of li-ion battery; | 4. Replace with a new set of battery. | |
5. Friction in braking mechanism; | 5. Adjust the brake. | |
6. Normal battery capacity degradation due to low ambient temperature; | 6. It is normal. | |
7. Continuous riding at a high speed. | 7. Ride at an intermediate speed. | |
Battery charge failure | 1. Loose connection between the charger plug and battery socket; | 1. Replace the plug/socket. |
2. Battery cable of BMS disconnection; | 2. Re-weld the battery cable. | |
3. Charger failure | 3. Repair the charger or replace it with a new one. | |
Stop lamp no light | 1. Side light no light either | 1. Change a new reduced voltage kit. |
2. Only stop lamp no light | 2. Change the stop lamp. |
Notes
- Faults listed above have corresponding solutions. In case faults cannot be solved following these solutions, please contact our sales department or have it repaired in our after-sale service department. DO NOT disassemble the product arbitrarily.
- DO NOT disassemble important parts within the warranty period, otherwise they will not be covered by warranty.
12. After-sale Services
Thanks for purchasing this electric scooter. To protect your lawful rights and identify mutual rights and obligations between you and us during after-sale services and maintenance, please read this warranty statement and keep your warranty card properly. You will enjoy the after-sale services provided by our designated after-sale service department by the warranty card and purchase invoice.
(1) Warranty periods for major parts of the electric scooter:
Part Name | Warranty Period | Exception | Note |
---|---|---|---|
Li-ion battery | Six months | 1. Damage due to long-term power lack. 2. Influent | Replacement out of the warranty period will be charged at cost price. |
Controller | One year | 1. Influent 2. Damage by strong deliberate impact | Replacement out of the warranty period will be charged at cost price. |
Motor | One year | 1. Influent 2. Damage by strong deliberate impact | Replacement out of the warranty period will be charged at cost price. |
Brake handle, disc brake, Display, accelerator, electronic brake plastic part, tire, LED lights, and other quick-wear parts. | Quick-wear parts are not covered by warranty. | Replacement of parts that are not covered by warranty will be charged at cost price. |
Note: Major parts of scooter: battery unit, motors, charger, and controller have been labeled before delivery. Note that those major parts without labels are not covered by warranty.
The following circumstances are not in the scope of free maintenance:
- Consumables and quick-wear parts are not covered by warranty: (LED lights, tires and tubes, the whole set of braking system, plastic parts, brake cable, and cover, etc.);
- Warranted parts that are beyond the warranty period;
- Damages caused by users for not strictly complying with the instructions.
- Damages or quality issues due to accidental impact, crash, and contact with corrosive substance;
- Purchase invoice is inconsistent with the warranty card;
- Parts damaged by unauthorized disassembly or modification, or cases where technical evaluation and analysis cannot be conducted since the initial fault conditions are destroyed due to such unauthorized disassembly or modification.
- Appearance issues should not be the basis for exchange or warranty once the scooter is sold. Please check the appearance and confirm surface quality carefully at the time of purchase.
- Damages caused by modifications without the prior consent of the company or its authorized sales and service center.
13. Warranty Card
Dear user, Thanks for using our electric scooter. Please fill in the form below clearly for sake of better after-sale services.
Field | Details | Field | Details |
---|---|---|---|
User Name | [User Name] | Workplace | [Workplace] |
User TEL | [User TEL] | ADD | [ADD] |
Date of Purchase | [Date of Purchase] | Serial number | [Serial number] |
Model | [Model] | VIN | [VIN] |
Invoice Number | [Invoice Number] | Battery serial number | [Battery serial number] |
Distributor Name | [Distributor Name] | Contact | [Distributor Contact] |
Note | [Note] |
PLEASE ALWAYS KEEP THE BOX FOR ANY POSSIBLE FUTURE AFTER-SALES SHIPMENT.