iE-M8 Electric Scooter User Manual

Model: iE-M8

Image: A black and silver electric scooter with the handlebars folded down, parked on a black background. The text "iE-M8 User Manual for Electric Scooter" is displayed prominently above the image.

Read Me Firstly

Dear user, Thanks for purchasing this electric scooter. This electric scooter is an environmentally-friendly high-tech product as well as an ideal means of transport that features excellent shock absorption, streamlined appearance, portability and flexibility, good riding comfortability, high safety and reliability. For better understanding of the characteristics, technical parameters, correct use and maintenance, precautions and safe-sale services of this scooter, see to it that you read this user manual carefully before using it.

  1. DO NOT use the scooter before learning about its performance.
  2. DO NOT lend your scooter to anyone who cannot operate it, juveniles, pregnant women, or the disabled.
  3. DO NOT arbitrarily discard spent batteries to avoid pollution to the environment; see to it that they are handled by your distributor or service provider.
  4. For sake of your own safety, please check whether the braking system functions well before using the scooter.
  5. For safety reasons, DO NOT cover the charger and keep it well ventilated during charging, best to charging outdoor.
  6. For safe use of this product, DO NOT arbitrarily disassemble or modify the circuit or parts of the scooter.
  7. In case of any abnormality, power the scooter off to stop it in order to ensure your safety.
  8. Images included in this user manual are intended for operation demonstration and may not be used for the basis of product inspection.
  9. In the event that images included in this user manual might not be in conformity with the real product, the real product shall prevail.
  10. Product performance and configuration that may be improved from time to time are subject to change without prior notice.

Enjoy your riding!

Contents

1. Check the package

Image: A diagram showing the electric scooter, a user manual, a charger, and various screws and an Allen wrench. A table lists the package contents.

ItemQuantityItemQuantity
Electric scooter1User manual1
Charger1Tools1
Screws 5*252Screws 5*84
Screws 5*162

2. Product overview

Image: A detailed illustration of the electric scooter with various parts labeled:

3. Assembly

  1. Upright the Main Pole, and the ring-pull will be self resetting. Install the folding lock. Make the main pole upright, then tighten the folding lock to ensure the main pole is stable.
  2. Connect the wires of the display and the integrated line together.
  3. Install the folding hanger, tightening the two screws (M5*25) for the folding hanger of the main pole. The other two screws are M5*16.
  4. Install the four screws (M5*8) on both sides of the fender.
  5. Fold the Main Pole:
    1. Loosen the folding lock, then pull the ring-pull while pushing the main pole down.
    2. Put the folding hanger into the folding hanger holder, then you can carry the scooter by hand.

4. Riding Basics

Preparation for riding

Check before use

  1. Check whether the wheels rotate well and whether tire pressure is in a normal range.
  2. Check whether the battery has been fully charged.
  3. Check whether the braking system works flexibly and ensure that the power is cut off when braking.
  4. Check whether the folding mechanism has been locked up.

Operations

  1. Startup: When the power switch is turned on, the indicator on the display will light up, indicating the scooter is powered up. Regulate the gear to an appropriate setting, press the accelerator slowly, and rotate it to an appropriate position based on speed to keep the scooter running safely.
  2. Avoid frequent braking or sudden acceleration while riding, as this helps prolong the battery's service life. When decelerating, release the accelerator and hold the left power-cut brake handles. The power will be cut off when braking, ensuring the scooter stops immediately. The maximum speed of this scooter is approximately 36 km/h (with a 75 kg load) on a flat road.
  3. When riding at night, turn on the front/back LED lights. Turn the electric switch to the lock position when parking to ensure safety.

5. Display operation

Image: A diagram of the scooter's display screen showing various indicators like speed, battery level, gear, cruise control, headlight status, and error codes. Buttons for "Light switch" and "Power button" are also shown.

If "!" is shown on the display along with an Error code (E-01...E-06) in the Function area, you need to check the error.

Error Codes

CodeReason
E-01Motor error
E-02Accelerator error
E-03Controller error
E-04Brake handle error
E-05Controller under voltage
E-06The plug of integrated line and controller disconnect, or display broken
E-07The plug of integrated line and controller disconnect, or controller broken

Pre-set the scooter

Parameter CodeSetting NameOptions/Notes
02Range unit changeMile mode or KM mode
04Sleep time0 means no sleep; other numbers are sleep time 1-60 mins
06Diameter of wheelKeep the value as "100"
07Measurement SpeedKeep the value as "30"
09Startup setting0 means kickstart Mode, 1 means non-kickstart mode.
15Speed limitKeep the value as "100"
16Cruise0-non, 1-with cruise mode
99Function ResetOn this screen, short press then long press the light switch for 6s.
d0ODO ResetOn this screen, short press then long press the light switch for 6s.

6. Riding Notice

7. Dangerous Actions (No Attempting)

8. Parameters

SpecificationsContentNote
Net-weight21.3kgWithout package and accessories.
Loading weight120kgs264lbs
User age16-50 years old
Max speed25-36km/h15.53-22.36mph
Trip distance20-35kmMeasured when fully charged on a flat road at an average speed of 25km/h with loading of 75kg.
Gradient12-17°12° for a rider weighing 75kg
Applicable temperature-10℃~40℃Most applicable temperature range is 20℃~30℃
Battery48V 10AhFront motor
Motor power500WOutput
Charger54.6V 2A
Folding size114*51*52cm44.88*20.07*20.47inch
Full size114*51*123cm44.88*20.07*48.42inch
Package size116*22*53cm45.67*8.66*20.87inch
Charging Time4-6h
Tyre size9.5inch

9. Safety Instructions

The electric scooter is a leisure device. However, when used in a public area, it is considered a vehicle and is subject to the same risks. For your safety, please follow the instructions in this manual and adhere to traffic laws and regulations set forth by government and regulatory agencies.

10. Daily Care and Maintenance

Cleaning and storage

Use of Battery and maintenance

Storage and Disposal

  1. Please try to store the scooter in a cool and dry place between 14°F and 104°F (or -10℃ and 40℃). In extremely humid environments, the interior of the scooter may suffer condensation or water accumulation, which can damage the battery rapidly. Devices are not intended for use at elevations greater than 2000m above sea level. Prolonged exposure to UV rays, rain, and the elements may damage the enclosure materials. Store indoors when not in use.
  2. In daily use, try to avoid recharging the scooter after the battery is completely exhausted; charge it as soon as possible.
  3. Check whether the electric part of the power-cut brake is well connected and whether the fasteners are loose. Make timely adjustments if necessary.
  4. Perform periodical examinations and maintenance, generally once every three months.
  5. PLEASE KEEP THE ORIGINAL PACKING WITH LINING OF SCOOTER CAREFULLY FOR BETTER AFTER-SERVICE.

11. Troubleshooting

SymptomReasonSolution
The scooter can not be turned on1. Low battery1. Charge the battery
2. When charging, cannot be turned on2. Disconnect with charger
3. Battery problem3. Better to check the battery discharge port voltage to verify if the value is correct.
4. The lines are loose or disconnected, like the display with integrated line, the battery with the controller4. Open the scooter to check the lines.
5. The power button broken5. Change the switch.
6. The display broken, not shown6. Change the display.
Turn off automatically1. Run out of battery1. Charge the battery.
2. When you are riding, this happened2. Better to check the battery discharge port voltage to verify if the value is correct.
3. Display problem3. Change to a new one.
Press accelerator, motor no working1. Left power-cut brake handle problem (stop lamp flashing)1. You can disconnect the power-cut plug. If the stop lamp does not flash, change the brake handle.
2. If "1" cannot be solved, you need to check the controller's power-cut line.2. Disconnect the power-cut line of the controller. If the stop lamp does not flash, change to a new controller.
3. The spring in the accelerator is stuck or fails.3. Replace with a new accelerator.
Side light no light1. If one side, maybe the side light strip is broken.1. Change to a new side light strip.
2. If both sides and the stop lamp are not lit at the same time.2. The reduced voltage kit is broken. If only the two side light strips are not lit, maybe both side lights are broken.
Short trip distance1. Battery undercharge;1. Have the battery fully charged.
2. Low tire pressure;2. Pump up the tire.
3. Frequent uphill riding or riding against wind, frequent brake, heavy load;3. Avoid frequent braking, startup, or heavy load.
4. Aging of li-ion battery;4. Replace with a new set of battery.
5. Friction in braking mechanism;5. Adjust the brake.
6. Normal battery capacity degradation due to low ambient temperature;6. It is normal.
7. Continuous riding at a high speed.7. Ride at an intermediate speed.
Battery charge failure1. Loose connection between the charger plug and battery socket;1. Replace the plug/socket.
2. Battery cable of BMS disconnection;2. Re-weld the battery cable.
3. Charger failure3. Repair the charger or replace it with a new one.
Stop lamp no light1. Side light no light either1. Change a new reduced voltage kit.
2. Only stop lamp no light2. Change the stop lamp.

Notes

  1. Faults listed above have corresponding solutions. In case faults cannot be solved following these solutions, please contact our sales department or have it repaired in our after-sale service department. DO NOT disassemble the product arbitrarily.
  2. DO NOT disassemble important parts within the warranty period, otherwise they will not be covered by warranty.

12. After-sale Services

Thanks for purchasing this electric scooter. To protect your lawful rights and identify mutual rights and obligations between you and us during after-sale services and maintenance, please read this warranty statement and keep your warranty card properly. You will enjoy the after-sale services provided by our designated after-sale service department by the warranty card and purchase invoice.

(1) Warranty periods for major parts of the electric scooter:

Part NameWarranty PeriodExceptionNote
Li-ion batterySix months1. Damage due to long-term power lack.
2. Influent
Replacement out of the warranty period will be charged at cost price.
ControllerOne year1. Influent
2. Damage by strong deliberate impact
Replacement out of the warranty period will be charged at cost price.
MotorOne year1. Influent
2. Damage by strong deliberate impact
Replacement out of the warranty period will be charged at cost price.
Brake handle, disc brake, Display, accelerator, electronic brake plastic part, tire, LED lights, and other quick-wear parts.Quick-wear parts are not covered by warranty.Replacement of parts that are not covered by warranty will be charged at cost price.

Note: Major parts of scooter: battery unit, motors, charger, and controller have been labeled before delivery. Note that those major parts without labels are not covered by warranty.

The following circumstances are not in the scope of free maintenance:

  1. Consumables and quick-wear parts are not covered by warranty: (LED lights, tires and tubes, the whole set of braking system, plastic parts, brake cable, and cover, etc.);
  2. Warranted parts that are beyond the warranty period;
  3. Damages caused by users for not strictly complying with the instructions.
  4. Damages or quality issues due to accidental impact, crash, and contact with corrosive substance;
  5. Purchase invoice is inconsistent with the warranty card;
  6. Parts damaged by unauthorized disassembly or modification, or cases where technical evaluation and analysis cannot be conducted since the initial fault conditions are destroyed due to such unauthorized disassembly or modification.
  7. Appearance issues should not be the basis for exchange or warranty once the scooter is sold. Please check the appearance and confirm surface quality carefully at the time of purchase.
  8. Damages caused by modifications without the prior consent of the company or its authorized sales and service center.

13. Warranty Card

Dear user, Thanks for using our electric scooter. Please fill in the form below clearly for sake of better after-sale services.

FieldDetailsFieldDetails
User Name[User Name]Workplace[Workplace]
User TEL[User TEL]ADD[ADD]
Date of Purchase[Date of Purchase]Serial number[Serial number]
Model[Model]VIN[VIN]
Invoice Number[Invoice Number]Battery serial number[Battery serial number]
Distributor Name[Distributor Name]Contact[Distributor Contact]
Note[Note]

PLEASE ALWAYS KEEP THE BOX FOR ANY POSSIBLE FUTURE AFTER-SALES SHIPMENT.

Models: iE-M8 Electric Scooter, iE-M8, Electric Scooter, Scooter

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References

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