TEEHO TE007 Smart Lock

Installation Overview

Read this manual carefully before installing and operating!

The installation process is divided into four main steps:

1. STEP 1: Prepare the door and check dimensions
2. STEP 2: Install the latch and strike
3. STEP 3: Install exterior assembly
4. STEP 4: Install interior assembly

Programming Instructions are also covered, along with the DDLock Use Guide.

TOOL REQUIRED: A Phillips head screwdriver is needed. Do not use an electric screwdriver during installation.

Parts List

The following components are included:

• A: Backup Key (x2): Physical keys for manual access.
• B: Exterior Assembly (x1): The external part of the lock with the keypad, fingerprint sensor, and keyhole.
• C: Latch (x1): The bolt mechanism that extends into the door frame.
• D: Strike (x1): The metal plate installed on the door frame to receive the latch.
• E: Mounting Plate (x1): A plate that secures the exterior and interior assemblies to the door.
• F: Exterior Assembly Screw (Optional): Screws for attaching the exterior assembly.
• G: Interior Assembly (x1): The internal part of the lock containing the battery compartment and thumb turn.
• H: Battery Cover (x1): Covers the battery compartment.
• I: Strike Screws (x2): Screws for attaching the strike plate.
• J: Latch Screws (x2): Screws for securing the latch mechanism.
• K: Mounting plate Screws (x2): Screws for attaching the mounting plate.
• L: Interior Assembly Screws (x3): Screws for securing the interior assembly.
• M: Reset Tool (x1): A tool used to press the reset button.
• N: Drive-In Collar (Optional): An optional part for certain latch installations.
• O: IC card (x2): Cards for IC card access.

If any parts are lost or damaged, please contact Customer Support.

Installation Steps

STEP 1: Prepare the door and check dimensions

Ensure your door meets the following specifications:

• Hole in door: Measure to confirm the hole diameter is 1-1/2" or 2-1/8" (38mm or 54mm).
• Hole in door edge: Measure to confirm the hole in the door edge is 1" (25mm).
• Door thickness: Measure to confirm the door thickness is 1-3/8" to 2" (35mm or 50mm) thick.
• Door frame hole: Make sure the hole in the door frame is drilled a minimum of 1" (25mm) deep to allow space for the deadbolt. Ensure the door frame is aligned with the door and has no obstructions.
• Backset: Measure to confirm the backset is either 2-3/8" or 2-3/4" (60 or 70mm).

STEP 2: Install the latch and strike

A. Determine backset and adjust the latch:

Hold the latch in front of the door hole. If the slotted hole is centered in the door hole, no adjustment is required. If the slotted hole is NOT centered, rotate and pull the latch to extend it as shown in the diagram.

B. Install the latch:

For a chiseled door edge, install the latch directly. For a not chiseled door edge, you may need to use the Drive-In Collar (N) if applicable. Secure the latch with Latch Screws (J).

C. Test the deadbolt:

Use a screwdriver to test if the deadbolt works smoothly by turning it.

D. Install strike on the door frame:

IMPORTANT: Make sure the hole in the door frame is drilled a minimum of 1" (25mm) deep. Secure the strike plate to the door frame using Strike Screws (I).

STEP 3: Install exterior assembly

IMPORTANT: Before installation, make sure the latch is fully retracted (in the unlocked position).

A. Measure the diameter of the hole in the door: Confirm it is 1-1/2" or 2-1/8" (38 or 54mm). If the hole is 1-1/2" (38mm), remove the spacer from the exterior assembly. If it is 2-1/8" (54mm), keep the spacer.

B. Route the cable and insert the tailpiece: With the latch fully retracted, route the cable below the latch, and insert the tailpiece through the slot in the latch.

C. Secure the mounting plate: Secure the mounting plate to the door using the supplied screws (K). Keep the mounting plate parallel to the door edge. Do not overtighten screws.

STEP 4: Install interior assembly

A. Push the battery cover out: Push the battery cover in the direction illustrated.

IMPORTANT: Do not load batteries until the lock is completely installed.

B. Determine door handedness:

Check the door hinge. If the hinge is on the right, it's a Right Handed door. If the hinge is on the left, it's a Left Handed door.

For a Right Handed door: Move the slide switch to "R" and turn the thumb turn to the Vertical position.

For a Left Handed door: Move the slide switch to "L" and turn the thumb turn to the Horizontal position.

Note: If the direction of the slide switch is set incorrectly, it can be reset in the DDLock App.

C. Insert the cable connector: Connect the cable to the socket. Push the connector in firmly until it is completely attached.

D. Attach Interior Assembly: Attach the Interior Assembly (G) to the Mounting Plate and tighten 3 Interior Assembly Screws (L).

E. Insert batteries: Insert 4 AA Alkaline batteries ? and put on the battery cover.

Programming Instructions

At a Glance

Exterior Assembly: Features a keypad, IC card touch area, fingerprint sensor ?, keyhole, and a Red and Green Light indicator.

Interior Assembly: Includes the Battery Cover, Reset Button ⚙️, Privacy Button, and Thumb Turn.

How to Use

UNLOCK the door from outside:

1. Enter Master/User code on the keypad.
2. Press '+' or '#'.
3. Alternatively, use the DDLock App or a backup key.

LOCK the door from outside:

1. Auto Lock Mode: The bolt will extend automatically in 5 seconds after unlocking.
2. Manual Mode: Press '#' on the keypad for 2 seconds.

UNLOCK the door from inside: Rotate the thumb turn to the Unlock position (Vertical for Right Handed, Horizontal for Left Handed).

LOCK the door from inside:

1. Auto Lock Mode: The device will be locked automatically.
2. Manual Mode: Rotate the thumb turn to the Lock Position.

Definitions

• Master Code: Required for programming and feature settings. The default master code needs to be changed before programming. Property owner & manager should keep this information confidential.
• Auto Lock: Automatically locks the deadbolt 5 seconds after unlocking. This feature is off by default. You can customize the Auto Lock time delay between 1 and 900 seconds.
• Key Unlock: Key Unlock is always available when the batteries are completely dead or valid User Codes are forgotten.
• Low Battery Indicator: If you hear 3 beeps along with 3 red lights flashing after pressing any key to lock or unlock the door, it's an alert for replacing batteries. Please replace with 4 brand new AA alkaline batteries and do not mix used and new batteries. All settings are stored in the lock while the batteries are removed and replaced.
• Wrong Entry Limit: After 5 unsuccessful attempts at entering an invalid PIN code, the unit will shut down for 2 minutes.
• Silent Mode: The beep sounds when pressing the keypad can be muted. You will still hear low battery and system alerts.
• Unlock with Fake code: Users can prevent PIN code exposure by entering random digits before or after the PIN code. The total password length is within 16 digits.

Factory Default Settings

How to Reset?

Press and hold the Reset button ⚙️ on the interior assembly using the reset tool. Stop holding when you hear a short beep and see 1 green light flash. IMPORTANT: The reset button function must be turned on in the DDLock App before resetting.

DDLock Use Guide

How to Register

STEP 1: Download the "DDLock" App in Google Play or App Store. Scan the QR code provided to download the DDLock App.

STEP 2: Open the app and tap on "Register" to get started. Fill out the required fields and tap "Get Code". You will be sent a verification code to verify your account. Once received, tap on "Register".

Notes: The DDLock app is needed to use this lock. If the lock was professionally installed or installed by someone other than the homeowner, ensure this step is performed by the homeowner.

Pairing Your Lock

STEP 1: Tap on the three horizontal lines in the app.

STEP 2: Tap on "+ Add Lock".

STEP 3: Tap on "Next".

STEP 4: Tap on the blue plus sign. You may need to tap on the lock keypad first.

Admin Passcode Management

After pairing the lock with DDLock, the admin passcode will change to a random 7-digit number. You can check this new passcode via the app's guide. You can then change it to your preferred administrator password.

Lock Page Overview

The app provides access to various functions:

• Unlock/Lock: Unlock/Lock using the phone's Bluetooth.
• Passcode: Generate 6 different types of passcodes.
• eKey Page: View and modify current eKeys.
• Records Page: View entry times, attempts, and methods.
• Settings Page: View and modify settings.
• Authorized Admin Page: Create and edit admins.
• Cards: Set up your IC cards ?.
• Fingerprints Page: Set up fingerprints ?.

Notes: Some icons may not appear if the Gateway is not connected to the lock.

APP Unlock / Lock

To unlock the lock, tap the unlock icon once. To lock the lock, press and hold the lock icon.

Passcode

STEP 1: To access the passcode menu, tap on the "Passcode" icon.

STEP 2: Tap on "Generate Passcode".

STEP 3: Enter a name for this Passcode.

IC Card

STEP 1: Tap on "Cards".

STEP 2: Tap on "+ Add Card".

STEP 3: Choose the validity period. Once the lock says "Please swipe your card", place the card against the keypad (e.g., number 5). If you hear a long beep, the card can be used to unlock your lock.

Fingerprints

To add a fingerprint, follow these instructions:

STEP 1: Tap on "Fingerprints".

STEP 2: Tap on "+ Add Fingerprints".

STEP 3: Select the Fingerprint type depending on when you would like it to be valid. Follow instructions on the app. You will be asked to place your finger on the sensor 4 times.

eKeys

STEP 1: Tap on "eKeys".

STEP 2: Tap on "Send eKey".

STEP 3: Enter the recipient's username (phone number or email address used during registration). eKeys work by sharing app access of your lock with another DDLock account. eKey recipients will be able to use their phone to unlock/lock the lock. eKeys do not require WiFi or Bluetooth to be sent or revoked.

Authorized Admin

Authorized Admins are similar to eKeys; however, an authorized admin can do the following:

1. Unlock/lock via the app.
2. Generate, Edit, Delete passcodes, IC cards, & fingerprints.
3. Adjust settings like passage mode, auto-lock timer, & turn on/off the lock sound.

Tap on "Authorized Admin" and select "Set Timed Admin" or "Permanent Admin".

Passage Mode & Auto-Lock

STEP 1: Navigate to Settings.

STEP 2: Select "Passage Mode".

STEP 3: Configure Passage Mode settings.

Auto-lock will automatically lock the lock when it has been opened after 5 seconds by default. This can be adjusted with Passage Mode and Auto-lock timer settings.

Lock Settings

Familiarize yourself with these settings:

• Basics: View and change information such as Lock Name.
• Gateway: Shows signal strength if Gateway is connected.
• Remote Unlock: With Remote Unlock on and a Gateway connected, you can remotely unlock/lock your lock.
• Lock Sound: Adjusts the lock's sound level.
• Import from another lock: Allows for the transfer of passcodes and cards from one lock to another.
• Delete: Removes the lock from your account and clears all settings. You must be near the lock to do this.

Troubleshooting

• Why the lock won't accept any inputs after I entered a code or fingerprint incorrectly for so many times? The lock will shut down for 2 minutes after 5 unsuccessful attempts. You can unlock the lock once in the App or wait 2 minutes to continue.
• How do I lock manually from outside? Press and hold '#' to lock the lock from outside.
• Why the thumb turn won't turn to lock/unlock? The door direction might be set wrong during installation. Please follow the installation guide or video to re-install the lock.
• When I tap on Lock in App, the deadbolt unlocked and retracted; When I tap on Unlock in App, the deadbolt locked and extended. The door direction has been set wrong. It can be changed in Settings > Door opening direction in DDLock App.
• The batteries are completely dead before I replace new batteries. When the batteries are completely dead, the physical keys are available to unlock.
• How do I share access of the lock to my family members? Go to DDLock App, in eKeys or Authorized Admin, you can share access of the lock to your family.

Regulatory Information

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

RF Exposure Information: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

ISED Statement

English: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. The digital apparatus complies with Canadian CAN ICES - 3 (B)/NMB - 3(B).

French: Cet appareil contient des émetteurs/récepteurs exempts de licence qui sont conformes aux RSS exemptés de licence d'Innovation, Sciences et Développement économique Canada. L'exploitation est soumise aux deux conditions suivantes : (1) Cet appareil ne doit pas provoquer d'interférences. (2) Cet appareil doit accepter toute interférence, y compris les interférences susceptibles de provoquer un fonctionnement indésirable de l'appareil. l'appareil numérique du ciem conforme canadien peut - 3 (b) / nmb - 3 (b).

This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure. Users can obtain Canadian information on RF exposure and compliance.

This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Information & Safety Warnings

• Protect your User Codes and Master Code.
• Restrict access to your lock's interior assembly and routinely check your settings to ensure they have not been altered without your knowledge.
• Do not use an electric screwdriver during installation.
• This manufacturer advises that no lock can provide complete security by itself.
• This lock may be defeated by forcible or technical means, or evaded by entry elsewhere on the property.
• No lock can substitute for caution, awareness of your environment, and common sense.
• Care should be taken to ensure a long-lasting finish. When cleaning is required, use a soft, damp cloth. Using lacquer thinner, caustic soaps, abrasive cleaners or polishes could damage the coating and result in tarnishing.
• The lock is water resistant. It can withstand water splashes; however, do not let water and liquids get into the lock.
• Avoid exposure to direct sunlight. Long-term exposure to direct sunlight may damage the lock.