IKEA Janki "Last Pieces" Promotion Terms and Conditions

1. General Provisions

1.1. Promotion Name: "Last Pieces".

1.2. Organizer: IKEA Retail Sp. z o.o., located in Janki, Plac Szwedzki 3, 05-090 Raszyn. Share capital: PLN 20,000,000.00. Registered in the National Court Register by the District Court for the Capital City of Warsaw, XIV Commercial Division of the National Court Register, under KRS number 0000091681, REGON: 010577890, NIP: 527 010 33 85 (the "Organizer").

2. Promotion Usage Conditions

2.1. Promotion Period: July 1, 2025 – August 31, 2025, or until stocks of promotional items are depleted.

2.2. Promotion Location: IKEA Janki, Plac Szwedzki 1, 05-090 Janki. The promotion applies to purchases made in the IKEA Janki physical store.

2.3. Exclusion: The promotion does not apply to orders fulfilled based on the Terms and Conditions for Distance Services.

2.4. Eligibility: The promotion is available to individuals with full legal capacity, legal entities, or organizational units without legal personality that have legal capacity granted by law.

2.5. Target Audience: The promotion is aimed at retail customers and applies to purchases of IKEA products in quantities typically bought by households or for business purposes. The promotion does not cover the purchase of IKEA products for resale. IKEA employees may participate in the promotion.

3. Detailed Promotion Conditions

3.1. Promotion Mechanism: The promotion allows for the purchase of selected items at a reduced price. A list of promotional items and discount amounts for each item is provided in Appendix No. 1 to these Regulations, subject to point 3.2 below.

3.2. Exclusions from Promotion: Items listed in Appendix No. 1 to these Regulations that were purchased from the "Occasions for Everything" Department, as well as custom-ordered items, are excluded from the promotion.

3.3. Multiple Participation: Customers can participate in the promotion multiple times during its validity period.

3.4. Returns: Returning products purchased under the promotion means forfeiting participation in the promotion. The return value will be calculated based on the unit prices shown on the receipt or invoice.

4. Other Provisions

4.1. Acceptance: Participation in the promotion signifies confirmation of having read and accepted these Regulations.

4.2. Complaints: All complaints regarding the promotion should be submitted within 14 days of the promotion's conclusion via:

• IKEA chat available on the website: Contact – IKEA - IKEA
• Directly at the IKEA Store Customer Service Department in writing.
• By mail to the IKEA Store address (Customer Service Department Manager).
• By phone: 22 275 00 00 (charges according to the operator's tariff).
• Via the complaint form available on the website: Complaints in IKEA - IKEA.
• Via Facebook Messenger on the official IKEA profile.

4.3. Complaint Resolution Time: Complaints will be processed within 14 days.

4.4. Written Complaint Requirements: A written complaint must include: customer contact details (name, surname, address, phone number) and a description of the complaint.

4.5. Regulation Availability: The promotion regulations are available at the IKEA Store Customer Service Department in the IKEA Janki store and on the website: ikea.pl/regulaminy.

4.6. Dispute Resolution: Any disputes arising from the execution of obligations related to this promotion will be settled by the competent common court.

4.7. IKEA Liability: For customers who are consumers or individuals who have entered into an agreement directly related to their economic activity, where the nature of that activity is not professional (as indicated by their registered economic activity), IKEA is liable for the non-conformity of IKEA Goods and Services with the agreement as regulated by Article 43a et seq. of the Act of May 30, 2014, on Consumer Rights. For other customers, IKEA is liable for product defects as regulated by Article 556 et seq. of the Civil Code.

4.8. Effective Date: These Regulations are effective from July 1, 2025.

Janki, July 1, 2025

Appendix No. 1 – List of promotional items and discount amounts for individual items.