Lumens VC-TR1 Auto Tracking Camera
User Manual - English
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Copyright Information
Copyrights © Lumens Digital Optics Inc. All rights reserved.
Lumens is a trademark that is currently being registered by Lumens Digital Optics Inc.
Copying, reproducing or transmitting this file is not allowed if a license is not provided by Lumens Digital Optics Inc. unless copying this file is for the purpose of backup after purchasing this product.
In order to keep improving the product, Lumens Digital Optics Inc. hereby reserves the right to make changes to product specifications without prior notice. The information in this file is subject to change without prior notice.
To fully explain or describe how this product should be used, this manual may refer to names of other products or companies without any intention of infringement.
Disclaimer of warranties: Lumens Digital Optics Inc. is neither responsible for any possible technological, editorial errors or omissions, nor responsible for any incidental or related damages arising from providing this file, using, or operating this product.
Chapter 1 Safety Instructions
Always follow these safety instructions when setting up and using the VC-TR1 Auto Tracking Camera:
1 Operation
- Please use the product in the recommended operating environment, away from water or source of heat.
- Do not place the product on a tilted or unstable trolley, stand or table.
- Please clean the dust on the power plug prior to usage. Do not insert the product's power plug into a multiplug to prevent sparks or a fire.
- Do not block the slots and openings in the case of the product. They provide ventilation and prevent the product from overheating.
- Do not open or remove covers, otherwise it may expose you to dangerous voltages and other hazards. Refer all servicing to licensed service personnel.
- Unplug the product from the wall outlet and refer servicing to licensed service personnel when the following situations happen:
- If the power cords are damaged or frayed.
- If liquid is spilled into the product or the product has been exposed to rain or water.
2 Installation
- For security considerations, please make sure the standard hanging rack you bought is in line with UL or CE safety approbations and installed by technician personnel approved by agents.
3 Storage
- Do not place the product where the cord can be stepped on as this may result in fraying or damage to the lead or the plug.
- Unplug this product during thunderstorms or if it is not going to be used for an extended period.
- Do not place this product or accessories on top of vibrating equipment or heated objects.
4 Cleaning
- Disconnect all the cables prior to cleaning and wipe the surface with a dry cloth. Do not use alcohol or volatile solvents for cleaning.
5 Batteries (for products or accessories with batteries)
- When replacing batteries, please only use similar or the same type of batteries.
- When disposing of batteries or products, please adhere to the relevant instructions in your country or region for disposing of batteries or products.
Precautions
[Symbol: High Voltage Warning] This symbol indicates that this equipment may contain dangerous voltage which could cause electric shock. Do not remove the cover (or back). No user-serviceable parts inside. Refer servicing to licensed service personnel.
[Symbol: Information] This symbol indicates that there are important operating and maintenance instructions in this User Manual with this unit.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
IC Warning
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled "Digital Apparatus," ICES-003 of Industry Canada. Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Classe A prescrites dans la norme sur le material brouilleur: "Appareils Numeriques," NMB-003 edictee par l'Industrie.
EN55032 CE Warning
Operation of this equipment in a residential environment could cause radio interference.
KC Warning
This equipment is Industrial (Class A) electromagnetic wave suitability equipment and seller or user should take notice of it, and this equipment is to be used in the places except for home.
Chapter 2 Package Contents
The package includes the following items:
- VC-TR1 Auto Tracking Camera
- Instruction for installation
- Quick Installation Guide
- Remote Control
- USB cable (Type A to Type A)
- Power Cord
- Power Adapter
- 3 PIN to 2 PIN connector (For Japan only)
- Lens hood (Appearance may vary depending on country/region)
Chapter 3 Function Introduction
3.1 I/O Functions Introduction
3.1.1 Front View
The front view of the camera includes the following:
- 1. Camera lens: 20x HD camera lens.
- 2. Panoramic lens: Panoramic camera lens.
- 3. Power indicator: Displays the status of the camera. Refer to section 3.2 for LED indicator descriptions.
- 4. IR receive: Supports infrared remote control. The recommended distance for the IR remote control is within 7 meters, and the angle of remote control is ± 45°.
3.1.2 Back View
The back view of the camera features several ports:
- 5. DIP Switch: Adjusts the resolution setting. The factory default is MENU, and the default resolution on the screen menu is 1080p60.
- 6. Network port: Supports network connection via routers or hubs of PoE+ (IEEE802.3at) with power supply.
- 7. NA: Reserved hole.
- 8. Audio input: Supports Line In.
- 9. USB 2.0 port: Can be used with conference software and supports up to 1080p30. Note: USB and Ethernet cannot be used at the same time; only one can be selected as an output port.
- 10. HDMI output: HDMI 2.0 output (Audio output not supported).
- 11. SDI output: 3G-SDI output (Audio output not supported).
- 12. RS-232 input: RS-232 control input port.
- 13. Power: DC 12 V supply connecting port.
- 14. Power switch: Turns the camera On/Off.
3.1.3 Bottom
The bottom of the camera has:
- 15. Tripod deck lock hole: The camera can be mounted on a 1/4" - 20 UNC tripod deck using the lock holes on the bottom.
3.2 Description of LED indicator
| Status | LED indicator | Note |
|---|---|---|
| In use | Green light | |
| In standby mode | Red light | The PTZ lens will face toward the bottom right. |
| Tracking | Red light and green light flicker at the same time | The light turns from bright to dark, and from dark to bright. |
| Stop tracking | From flickering to green light | |
| FW updating | Red light | After the update is complete, it will automatically reboot. |
Chapter 4 Instruction for installation
4.1 Scenario
- Applicable distance range of VC-TR1: 4-15 m, best tracking target distance recommended: 8 m.
- Mounting height: 2 - 3 m, best height recommended: 2.4 m.
4.2 Camera Size
4.2.1 Camera Front View and Side View
Dimensions: Length x Width x Height: 245 x 145 x 165 mm. Weight: 1.4 Kg (without mounting plates).
4.2.2 Bottom of Camera
The camera can be mounted on a 1/4" - 20 UNC PTZ tripod deck by using the lock holes on the bottom for the tripod.
4.3 Preparation before installation
Installation and connection of HD camera requires special skills. To install by yourself, please follow necessary steps, ensure steady and tight installation of the device, and pay attention to your safety to avoid any accident.
- Ensure the safety of the installation environment. Do not install the device on unstable ceiling or in a place where the device is in danger of falling.
- Check whether accessories in the box are complete. Contact the supplier for any shortage and keep accessories intact.
- Choose a proper place for installation in advance, determining the place according to the following requirements:
- Confirm the position for the object to be captured.
- Confirm whether the camera is set at a proper distance from other light sources.
4.4 Instruction for installation
4.4.1 Precautions for installation
- VC-TR1 does not support upside-down installation.
- Do not grab the camera head by hand when handling the device.
- Do not rotate the camera head by hand. Improper rotation may result in breakdown of the camera. [X Symbol for incorrect action] [X Symbol for incorrect action] [X Symbol for incorrect action] [✓ Symbol for correct action]
4.4.1.1 Install the camera on the desk
Place the camera on a flat desktop to ensure normal vertical and horizontal operation and good cooling of the fan at the bottom.
4.4.1.2 Install the camera on a tripod deck
The camera can be mounted on a tripod using its deck.
4.4.1.3 Install camera on the wall-mounted frame
When the camera is installed on the wall, it can be used with the Lumens VC-WM11 wall-mounted frame (optional).
4.4.1.4 Install the camera on the ceiling bracket
To install the camera on the ceiling, the ceiling bracket can be purchased separately.
4.5 Connecting Devices
The camera can be connected to various devices:
- POE Hub: Connects via network cable.
- Computer: Connects via network cable or USB.
- Power Supply: Connects to the DC IN port.
- Audio In: Connects to an external audio source.
- Microphone: Connects to the audio input.
- Display: Connects via HDMI or SDI output.
- Control Device: Connects via RS-232 port.
Diagram shows connections between the camera's ports (ETHERNET, AUDIO IN, HDMI OUT, SDI OUT, RS-232 IN, DC IN 12V) and external devices like POE Hub, Computer, Power Supply, Audio In, Microphone, Display, and Control Device.
RS-232 Pins Definition
The RS-232 port uses a DB9 connector with the following pin definitions:
| Pin NO. | Definition |
|---|---|
| 1 | DTR |
| 2 | DSR |
| 3 | TXD |
| 4 | GND |
| 5 | RXD |
| 6 | GND |
| 7 | IR OUT |
| 8 | N.C. |
Chapter 5 Remote Control and Setting Menu
5.1 Functions of remote control
| Item | Description |
|---|---|
| 1 | HOME button: PTZ returns to initial position. |
| 2 | Buttons for selecting the camera: Only working for Camera 1. Reserved buttons for Camera 2 ~ 4, no function. |
| 3 | Focus button: [AUTO]: Auto focus. [MANU]: Manual focus, use [-] close focus / [+] long shot adjustment. [▶️]: One push focus, each time you press the auto focus button, it will change to manual focus mode. |
| 4 | Aperture button (for manual mode): [▼]: Reset to the default value of the aperture. [▲]: Increase the aperture (image becomes brighter). [▼]: Reduce the aperture (image becomes darker). |
| 5 | Menu button: Display/close OSD menu. |
| 6 | Reserved button, no function. |
| 7 | Number button: Used to enter numbers, such as the preset. |
| 8 | Reserved button, no function. |
| 9 | Power switch button: Turn on/off the camera. |
| 10 | F1: start auto tracking/F2: stop auto tracking/F3: switch PTZ, panoramic screen, PIP (only applicable to HDMI/SDI output)/F4: no function. |
| 11 | Reserved button, no function. |
| 12 | Back light compensation button: Turn on/off back light compensation function. |
| 13 | Zoom button: [Zoom +]: zoom in; [Zoom -]: zoom out. |
| 14 | Return button: Return to the upper level options of the setting menu. |
| 15 | OK button: Enter the lower level options of the setting menu, confirm button. |
| 16 | Direction button: Move the lens. |
| 17 | Preset buttons: CALL: Press the number button first, then press CALL to load the location of the set. SET: Press the number button first, then press SET to save the current location. CLEAR: Press the number button first, then press CLEAR to clear the location. |
| 18 | Reserved button, no function. |
5.2 Setting Menu
Press [Menu] on the remote control to enter the setting menu. The bold underlined values in the following table are defaults.
| 1st Level | 2nd Level | 3rd Level | 4th Level | Adjustment Values |
|---|---|---|---|---|
| ANTI-FLICKER | OFF / 60HZ / 50HZ | |||
| VIDEO | SHARPNESS | 1~15 | ||
| 1~14 | ||||
| BRIGHTNESS | 1~14 | |||
| CONTRAST | 1~14 | |||
| GAMMA MODE | 0~4 | |||
| 2DNR LEVEL (2D noise reduction) | OFF, 1~7 | |||
| 3DNR LEVEL (3D noise reduction) | OFF, 1~7 | |||
| WIDE DYNAMIC | EXP-COMP (Exposure compensation) | -7~7 | ||
| EXPOSURE | MODE | FULL AUTO | BLC (Backlight compensation) | ON / OFF |
| MANUAL | GAIN (Gain value) | 0~30 | ||
| SPEED | 1/60(1/50)~1/10000 | |||
| IRIS | CLOSE, F1.4~F1.6 | |||
| SHUTTER PRI | SPEED | 1/60(1/50)~1/10000 | ||
| IRIS PRI | IRIS | CLOSE, F1.4~F1.6 | ||
| BRIGHT PRI | BRIGHT (Brightness) | 1~7 | ||
| AUTO | R.GAIN/ G.GAIN/ B.GAIN | -7~7 | ||
| SATURATION/HUE | 1~14 | |||
| R.GAIN/ G.GAIN/ B.GAIN | -7~7 | |||
| COLOR (color setting) | WB MODE (White balance) | ATW (Auto white balance) | SATURATION/HUE | 1~14 |
| ONE PUSH | ONE PUSH TRIGGER PRESS OK | NA | ||
| INDOOR | SATURATION/HUE | 1~14 | ||
| OUTDOOR | SATURATION/HUE | 1~14 | ||
| MANUAL | R.GAIN/ B.GAIN | 0~128 | ||
| SODIUM LAMP | SATURATION/HUE | 1~14 | ||
| FLUO LAMP | SATURATION/HUE | 1~14 | ||
| COLOR TEMP | CCTLEVEL | 2500K~7500K | ||
| SATURATION/HUE | 1~14 | |||
| PAN TILT ZOOM | PAN/TILT SPEED | 1~8 | ||
| RATIO SPEED | ON / OFF | |||
| SYSTEM | ETHERNET | IP ASSIGNMENT | DHCP / STATIC IP | |
| ADDRESS | IP/ MASK/ GATEWAY/ MAC | Ethernet information of the camera | 1~6 | |
| PROTOCOL | VISAC | |||
| BAUD RATE | 9600 | |||
| VIDEO FORMAT (Output Format) | 1080P 60 / 50 / 30/ 25 720P 60 / 50 |
|||
| LANGUAGE | ENGLISH | |||
| STATUS | Display the current setting status | |||
| RESTORE DEFAULT | CONFIRM / CANCEL |
Chapter 6 Network Function Settings Description
6.1 Connecting Camera to Network
Two common connection methods are shown:
1. Connecting via switch or router
Diagram shows a camera connected via a network cable to a switch or router, which is then connected via another network cable to a computer.
2. Direct connection
To connect directly through a network cable, the IP address of the computer must be changed to be on the same network segment as the camera. For example, if the VC-TR1's factory-preset IP address is 192.168.100.100, the computer's IP address should be set to 192.168.100.101 (or similar in the same subnet) for correct connection.
Diagram shows a camera connected via a network cable directly to a computer.
Change network settings
To configure network settings, access the 'Internet Protocol (TCP/IP) Properties' dialog. You can either 'Obtain an IP address automatically' if your network supports it, or 'Use the following IP address' by manually entering the IP address, subnet mask, and default gateway.
6.2 Using LumensCMS Software to View the Images
- Open the LUMENS CMS software (downloadable from the Lumens official website).
- Turn on the camera first and add the device to the software.
- Refer to the LumensCMS software user manual for detailed operation instructions.
6.3 Using RTSP Player to View the Images
In addition to LumensCMS software, other free software like Quick Time and PotPlayer can be used for RTSP connection. RTSP connection address formats are:
- PTZ screen: rtsp://IP:554/ch01 (supports up to 1080P60)
- Panoramic screen: rtsp://IP:554/ch02 (supports up to 1080P30)
- Preview screen: rtsp://IP:554/ch03 (supports up to 720P30)
6.4 Get the VC-TR1 image by connecting the computer via USB
The VC-TR1 can be connected to a PC via a USB cable as a USB video source and used with USB video conference systems like AMCAP, Skype, and Zoom.
- Turn the 4th pin of the DIP Switch of Output Switch to ON (to enter USB mode).
- Open the USB video software and select "Lumens VC-TR1 Video Camera" as the image source.
Example: Open AMCAP, select VC-TR1 as the image source of Devices.
Example: Enter Skype settings, go to audio and video page, and select VC-TR1 as the camera source.
Chapter 7 DIP Switch Setting
7.1 OUTPUT SWITCH
- The factory default is MENU (dependent on the setting menu), and the default resolution of the setting menu is 1080p60.
- The camera will restart 5 seconds after modifying the DIP switches.
- Switching via OSD/RS-232 Command is also available based on the last executed action.
- USB and IP can only be chosen one at a time, as they cannot be output simultaneously.
- The Ethernet mode defines the highest output frame rate of the streaming but not the resolution and frame rate.
- Ethernet mode determines the output resolution and FPS of HDMI/SDI.
DIP Switch Configuration:
The table below outlines the DIP switch settings for various output modes. Each format has a corresponding switch configuration (1-4).
| Mode | Format | Switch Settings (1-4) | Format | Switch Settings (1-4) |
|---|---|---|---|---|
| USB | [See diagram for switch positions] | |||
| [See diagram for switch positions] | ||||
| [See diagram for switch positions] | ||||
| [See diagram for switch positions] | ||||
| [See diagram for switch positions] | ||||
| [See diagram for switch positions] | ||||
| Ethernet | 1080p60 | [See diagram for switch positions] | 1080p50 | [See diagram for switch positions] |
| 1080p30 | [See diagram for switch positions] | 1080p25 | [See diagram for switch positions] | |
| 720p60 | [See diagram for switch positions] | 720p50 | [See diagram for switch positions] | |
| MENU | [See diagram for switch positions] |
When all DIP switches are set to ON, the video resolution of the camera is determined by the setting menu.
Chapter 8 Troubleshooting
This chapter describes problems you may encounter while using VC-TR1. If you have questions, please refer to related chapters and follow all the suggested solutions. If the problem still occurred, please contact your distributor or the service center.
| No. | Problems | Solutions |
|---|---|---|
| 1. | How to use USB output with computer video software | Please refer to Chapter 7 DIP Switch Setting to switch the USB output via DIP. Note: USB and Ethernet cannot be used at the same time, and only one can be selected as an output port at the same time. |
| 2. | Does it provide the Digital Zoom function? | Digital Zoom is enabled by default. The Digital Zoom function will be automatically turned off when the resolution is set to be 60 fps, and turned on automatically for 30 fps. |
| 3. | How to activate and stop the tracking function? | It can be activated and stopped via [Start]/[Stop] in the CMS software. In addition, F1/F2 on the remote control can be used to activate and stop the function. |
| 4. | What causes the loss of tracking? | Due to some limitations of the current tracking algorithm, the following situations need to be avoided:
|
| 5. | The screen is not smooth during the tracking process | Make sure the Ratio Speed feature is activated. The PTZ speed is related to the current magnification. When it is turned on, the greater the magnification, the slower the PTZ speed. |
| 6. | When two targets appear on the screen, the wrong object is tracked | According to the tracking algorithm logic, the tracking function gives priority to face detection. If two targets appear in the tracking area at the same time during tracking, the wrong target may be tracked. Therefore, avoid two or more people in the tracking area at the same time, or use the multi-person detection function. |
Appendix 1
1. Output specification table
| HDMI/SDI | IP Stream (LumensCMS setting) | USB | ||||||
|---|---|---|---|---|---|---|---|---|
| IP Stream | Resolution | Resolution | FPS | |||||
| 1080P60 | PTZ Main stream | 1080P / 720P / D1 / QVGA | 1920*1080 | 30 | ||||
| Panoramic stream | 1080P / 720P / D1 / QVGA | 1280*720 | ||||||
| Preview stream | 720P / D1 / QVGA | 640*480 320*240 |
||||||
| 1080P50 | PTZ Main stream | 1080P / 720P / D1 / QVGA | 1920*1080 | 25 | ||||
| Panoramic stream | 1080P / 720P / D1 / QVGA | 1280*720 | ||||||
| Preview stream | 720P / D1 / QVGA | 640*480 320*240 |
||||||
| 1080P30 | PTZ Main stream | 1080P / 720P / D1 / QVGA | 1920*1080 | 30 | ||||
| Panoramic stream | 1080P / 720P / D1 / QVGA | 1280*720 | ||||||
| Preview stream | 720P / D1 / QVGA | 640*480 320*240 |
||||||
| 720P60 | PTZ Main stream | 1080P / 720P / D1 / QVGA | 1280*720 | 30 | ||||
| Panoramic stream | 1080P / 720P / D1 / QVGA | 640*480 | ||||||
| Preview stream | 720P / D1 / QVGA | 320*240 | ||||||
| 720P50 | PTZ Main stream | 1080P / 720P / D1 / QVGA | 1280*720 | 25 | ||||
| Panoramic stream | 1080P / 720P / D1 / QVGA | 640*480 | ||||||
| Preview stream | 720P / D1 / QVGA | 320*240 | ||||||
2. Function descriptions of special preset
Special presets cannot be used as general presets.
| Special preset | Function | Remark |
|---|---|---|
| 80 | Start tracking | |
| 81 | Stop tracking | |
| 95 | Enter or exit the setting menu | |
| 96 | Clear 0 - 64 preset | |
| 99 | Reboot the machine | |
| 121 | Output PTZ screen | HDMI/ SDI |
| 122 | Output panoramic screen | HDMI/ SDI |
| 123 | PTZ and panoramic PIP screen | HDMI/ SDI |
Supplier's Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Manufacturer: Lumens Digital Optics Inc.
Product Name: VC-TR1
Model Number: Auto Tracking Camera
Responsible Party – U.S. Contact Information
Supplier: Lumens Integration, Inc.
Address: 4116 Clipper Court, Fremont, CA 94538, United States
e-mail: support@mylumens.com
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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