Lumens VC-TR41/VC-TR41N PTZ Video Camera User Manual

Table of Contents

• Chapter 1: Accessory List
• Chapter 2: Product Overview
• Chapter 3: Installation Instructions
• Chapter 4: Remote Control and Menu Introduction
• Chapter 5: Network Function Settings
• Chapter 6: Troubleshooting
• Chapter 7: Safety Instructions
• Copyright Information

Chapter 1: Accessory List

Chapter 2: Product Overview

2.1 I/O Function Introduction

Front View: The PTZ camera features a prominent lens at the top. Below the lens is the Lumens logo. The base of the camera has a power button and a status LED indicator.

Back View: The rear panel of the PTZ camera displays various ports: Service, USB 3.0, HDMI OUT, AUDIO IN, 3G-SDI, RS-232/RS-422 IN/OUT, and DC IN 12V.

2.2 LED Indicator Description

Chapter 3: Installation Instructions

3.1 Application Scenarios

The VC-TR41(N) supports a tracking distance of 2-14m, with a recommended tracking distance of 8m. A diagram illustrates this setup. A note advises avoiding posters, screens, or displays with human figures in the background to maintain optimal tracking performance.

3.2 Preparation Before Installation

The installation and connection of high-definition cameras require specialized skills. If you are installing it yourself, please follow the installation steps carefully. Ensure the equipment is securely mounted and prioritize your safety to avoid accidents.

3.2.1 Ensure the safety of the installation environment. Do not install the unit in unreliable ceiling structures or places prone to falling, to prevent accidents.

3.2.2 Please check if all accessories in the box are complete. If any items are missing, please contact your supplier and inform them of the missing items. Keep the box and its contents intact.

3.2.3 Before installation, you must plan the camera's mounting location. Please consider the following items when planning the installation location:

• Confirm the placement of the subject to be captured.
• Confirm that the camera maintains an appropriate distance from other light sources.

3.3 Installation Instructions

3.3.1 Mounting the Camera on a Desktop

3.3.1.1 Installation Precautions

• Please install the unit on a flat desktop.
• When moving the camera, do not grab the camera head with your hands.
• Do not manually rotate the camera head. Improper rotation may cause camera malfunction.

3.3.2 Mounting the Camera on a Ceiling/Wall/TV Mount

Lumens offers optional accessories. If needed, please contact your dealer for purchase:

• VC-WM14 Three-in-one Folding Bracket
• VC-WM15 Ceiling Mount Bracket

For bracket installation methods, please download the VC-WM14/VC-WM15 Quick Installation Guide from the Lumens website.

Mounting on TV: Diagram showing the camera mounted on a TV using an optional bracket.

Mounting on Ceiling: Diagram showing the camera mounted on a ceiling using an optional bracket.

Mounting on Wall: Diagram showing the camera mounted on a wall using an optional bracket.

3.3.3 Camera Dimensions

• Length x Width x Height: 190 x 137.6 x 184mm
• Weight: 1.5Kg

Diagram showing the camera's front, side, and bottom dimensions with measurements.

3.3.4 Main Unit Bottom Dimensions

The bottom features tripod mounting holes compatible with standard 1/4"-20 UNC tripod heads. Details include M3 screw thread depth (max. 5mm) for 4 holes and 1/4"-20 UNC screw thread depth (max. 6mm) for one central hole.

3.4 Connecting Devices

3.4.1 Device Connections

A diagram illustrates various connections: Camera to Computer, Monitor, Router/Switch. Ports shown are Service, USB 3.0, HDMI OUT, AUDIO IN, 3G-SDI, RS-232/RS-422 IN/OUT, DC IN 12V. Accessories like microphone, display, computer/control keyboard (KB21), and power cord are also depicted. The network port supports PoE (IEEE802.3af).

3.4.2 Connecting RS-232/RS-422 (Daisy-chain up to 7 Lumens cameras)

A diagram shows how to daisy-chain multiple Lumens cameras using RS-232/RS-422 ports.

3.4.3 RS-232/RS-422 Pin Definition

Chapter 4: Remote Control and Menu Introduction

4.1 Remote Control

An image of the remote control with numbered buttons. A table lists each button and its function:

4.2 Screen Menu

Press [MENU] with the remote control to bring up the screen menu. The default values are indicated by underlined bold text.

Chapter 5: Network Function Settings

5.1 Camera Network Connection

5.1.1 Network Connection

There are two common network connection methods:

1. Connection via Switch or Router: A diagram shows the camera connected via network cable to a switch/router, which is then connected to a computer. Example: The camera's default IP is 192.168.100.100. To connect correctly, set the computer's IP address to the same subnet, e.g., 192.168.100.101.
2. Modifying Computer Network Settings: A screenshot of Windows TCP/IP Properties is shown, with fields for IP address, subnet mask, and default gateway.

5.1.2 Viewing via Browser

Open a web browser and enter the camera's IP address in the address bar. Example: http://192.168.100.100 (default IP address).

Login Credentials: Enter administrator username and password.

Note: For initial login, refer to 5.2.11 System - User Modification of Default Password.

Lumens Network Camera:

• Username: admin
• Password: 9999 (default)

5.1.3 Viewing with RTSP Player

You can use free software like VLC, Quick Time, or PotPlayer for RTSP streaming. The RTSP connection address format is as follows:

• RTSP Stream 1 => rtsp://camera IP:8557/h264
• RTSP Stream 2 => rtsp://camera IP:8556/h264
• RTSP Panoramic Lens => rtsp://camera IP:8553/h264

If password authentication is enabled, the RTSP connection address is:

• rtsp://Username:Password@camera IP:port/h264

For enabling password authentication, refer to 5.2.8 System Settings - Network.

Example: Open VLC Media Player, click [Open Network Stream], and enter the URL: rtsp://192.168.100.150:8557/h264. A screenshot of VLC Media Player with the network stream dialog is shown.

5.2 Web Menu Function Description

5.2.1 Live View - PTZ Control

A web interface screenshot shows the live view window with control elements for PTZ, presets, zoom, focus, tracking, and camera settings.

5.2.2 Live View - Camera Settings

Details settings for Exposure, White Balance, Focus, Mirror, PTZ, and Picture.

5.2.3 Tracking

A web interface screenshot shows the tracking interface with options for Auto Tracking, Auto Framing, Gesturing, Designated ID, Sensitivity, Tracking Speed, Target Lost Time/Action, Auto Trigger Zone, and advanced settings for tracking modes.

5.2.4 Audio

A web interface screenshot shows audio settings including Audio Enable, Audio In, Encode Type, Volume, and Audio Delay.

5.2.5 Streaming

Details various streaming protocols: RTSP, RTMP/RTMPS, SRT, and NDI. NDI is only applicable to VC-TR41N. Provides details on stream parameters (Codec, Resolution, Frame Rate) for Stream 1 and Stream 2.

5.2.5.1 Stream Parameter Settings

RTSP: Enable RTSP. Refer to 5.1.3 for RTSP connection format. Supports Multicast and account/password authentication.

RTMP/RTMPS: Enter RTMP URL provided by the streaming platform to push camera feed. Refer to 5.2.4 for audio settings for YouTube live streaming.

SRT: Enable and configure SRT streaming. Automatically connects on startup. Port range 1024 to 65535. Note: Specific ports (8554, 8556, 8557, 8080, 9090, 1935) are used by the camera.

NDI: NDI is only applicable to VC-TR41N. Refer to 5.2.6 for NDI settings.

5.2.6 Stream - NDI (For VC-TR41N Only)

Details NDI settings, including Camera ID, Group Name, NDI HX support (HX2/HX3), Encode Format, Multicast, IP Setting, and Discovery Server.

5.2.7 System - Device

Allows modification of camera name and location. Camera name supports 1-12 characters; location supports 1-11 characters. Only English letters (upper/lower case), numbers, Chinese characters, and some special symbols like '/' and space are supported. Note: Modifying these fields also updates the Onvif device name/location.

5.2.8 System - Output

Configures output settings: Resolution, HDMI Format (YUV422/RGB), Privacy Mode (UVC), and Overlay (Date/Time, Custom Text).

5.2.9 System - Network

Configures network settings: DHCP, IP Address, Netmask, Gateway, DNS, MAC Address, HTTP Port, HTTPS Port.

Tracking Data Output: Enables output of PTZ position information via Serial Output or IP Output. Requires VISCA protocol with a baud rate of 38400 for serial output. IP output allows setting IP address and port. Note: Enabling tracking data output may affect camera performance.

5.2.10 System - Security

Options for 802.1x settings.

5.2.11 System - Date & Time

Sets camera date and time, either manually or via synchronization. Displays current camera/computer date and time, and allows setting the display format and synchronization method.

5.2.12 System - User

Manages user accounts: add, modify, or delete user accounts. Username and password support 4-32 characters. Only English letters (upper/lower case), numbers, and a mix of these are supported; special symbols or underscores are not allowed. Authorization Mode: Set management permissions for new users. User types include Administrator, Operator, and Viewer, with different permission levels for viewing, settings, and account management. Note: Performing a Factory Reset will clear user data.

5.2.13 System - Control

Configures control settings: Control Port (RS-232/RS-422), Baud Rate, Protocol (VISCA/Pelco D), VISCA Address, and Tracking LED Status.

5.2.14 Maintenance

Options for Firmware Update, Factory Reset, System Settings backup/restore, and Event Log.

5.2.15 Maintenance - Reboot

Initiates a camera reboot.

5.2.16 About

Displays camera firmware version, serial number, MAC address, and uptime.

Chapter 6: Troubleshooting

This chapter describes common problems encountered with the camera and provides suggested solutions. If problems persist, contact your dealer or service center.

Chapter 7: Safety Instructions

When setting up and using the digital PTZ camera, please follow these safety instructions:

1 Operation

• 1.1 The product's operating environment temperature range is 0~40 degrees Celsius. Use within the recommended operating environment; do not use near water or heat sources.
• 1.2 Do not tilt or place the product on unstable carts, surfaces, or tables.
• 1.3 When operating the plug, clear any dust from the plug. Do not use plugs with multiple sockets, as this may cause sparks or fire.
• 1.4 Do not block the vents or openings on the product's casing, as they are for ventilation and to prevent overheating.
• 1.5 Do not open or remove the casing yourself, as this may lead to electric shock or other hazards. For repair services, please contact qualified service personnel.
• 1.6 In case of the following situations, unplug the product's power and contact qualified service personnel for repair:
• If the power cord is worn or damaged.
• If the product has been exposed to liquid, rain, or water.

2 Installation

• 2.1 The four screw holes on the bottom of the camera body (M4x10mm) can be used to fix it to a flat surface with screws.

3 Storage

• 3.1 Do not place the product's power cord where it can be easily stepped on, to prevent damage to the cord or plug.
• 3.2 During thunderstorms or when the product will not be used for a long time, unplug the power cord.
• 3.3 Do not place the product or accessories on vibrating or hot objects.
• 3.4 The product label is attached to the bottom of the unit; ensure it remains intact for future reference.

4 Cleaning

• 4.1 Before cleaning, unplug all cables. Wipe the surface with a dry cloth. Do not use alcohol or volatile solvents for cleaning.

Safety Precautions

Warning Symbol: This symbol indicates that the device contains hazardous voltage, which may cause electric shock. Do not open the device yourself; there are no customer-serviceable parts inside. Only professional personnel can perform repairs.

Battery Warning (if the product or accessories contain batteries):

Basic Safety:

• Do not heat or dispose of in fire, as this may cause explosion or leakage.
• Avoid short circuits: Do not directly connect the positive and negative terminals of the battery or use metal objects to connect them.
• Do not disassemble, impact, puncture, or modify the battery yourself.
• Avoid immersing the battery in water or other liquids.

Usage and Storage Precautions:

• Do not store in high temperatures (above 60°C) or high humidity environments.
• Avoid storing in direct sunlight or near heat sources.
• If not used for a long period, remove the battery and store it in a cool, dry place.

Handling and Recycling:

• Do not dispose of used batteries arbitrarily; recycle them properly according to local regulations.
• If the battery leaks, avoid contact with the leaked material and clean the contaminated area immediately.

Child Protection:

This product contains button cell batteries. Swallowing button cell batteries can cause severe internal burns within 2 hours, leading to death. If swallowed or if battery contents come into contact with the body, seek immediate medical attention. Keep batteries out of reach of children (whether new or used). If the battery compartment does not close securely, stop using the product and keep it away from children.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. Notice: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with FCC Rules Part 15. It has been tested and meets the limits for Class A digital devices, providing reasonable protection against harmful interference in a commercial environment.

IC Statement

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled "Digital Apparatus," ICES-003 of Industry Canada. This digital apparatus complies with Class A limits for radio noise emissions as prescribed by the standard for interference-causing equipment: "Digital Apparatus," ICES-003 of Industry Canada.

EN55032 CE Statement

Operation of this equipment in a residential environment could cause radio interference. Warning: Operating this equipment in a residential environment may cause radio interference.

BSMI Statement

Warning: To avoid electromagnetic interference, this product should not be installed or used in residential environments.

Copyright Information

All rights reserved © Lumens Digital Optics Inc. Lumens is a registered trademark of Lumens Digital Optics Inc.

No part of this document may be reproduced, duplicated, or transmitted in any form or by any means without the written consent of Lumens Digital Optics Inc., except for the purchaser to duplicate this document for backup purposes.

To continuously improve the product, the information in this document may be changed without prior notice.

To fully explain or describe how to use this product, names of other products or companies may appear in this manual; this does not constitute infringement.

Disclaimer: Lumens Digital Optics Inc. is not responsible for any accidental or related damages arising from the use or operation of this product due to any technical or editorial errors or omissions in this document.