VEVOR SMART CAT LITTER BOX USER MANUAL

Model: CATBOX-NEO-B

Technical Support and E-Warranty Certificate: www.vevor.com/support

Statement

Safety Instructions (Important)

1. Product Introduction

This is a fully automatic smart cat litter box that can clean cat litter automatically after your cat uses it. You can download the “Tuya Smart” APP to set the device to automatic or manual mode. You can also view the cat's bathroom usage records, device status, current mode, and device notifications. If you do not wish to connect to the APP, you can perform basic settings through the device's interface. The device has multiple safety features during operation, such as anti-pinch and automatic stop when the cat enters during operation. It automatically stops and protects in case of anomalies to ensure no harm to you and your pet.

Product Specifications
Model CATBOX-NEO-B
Operating Modes Automatic/Manual
Applicable to Cats
Product Size 585×535×575mm
Color White
Input Voltage 12VDC
Input Ampere 2A
Power 24W
Adapter Working Power Source 120V~60Hz
Operating Temperature 0 to +50°C
Storage Temperature -10 to +60°C
Wi-Fi Support Frequency Range 2.400~2.4835GHz
Wi-Fi Standard: IEEE 802.11b/g/n (Channels 1-14)

2. List of Accessories

Please carefully check if all accessories are included. The following are standard accessories provided by the factory; for complimentary accessories, please refer to the dealer.

3. Component Introduction

Front View Components:

Rear View Components:

4. Quick Connection

You can quickly connect and use this product by following the instructions on this page.

  1. First, you need to download the "Tuya Smart" APP. You can search for "Tuya Smart" in your phone's app store, or scan the QR code on the right to download and install.
  2. After installation, open the APP, register an account and log in, click on "Add Device" on the homepage, and follow the instructions to complete the binding process.
  3. Once the device is bound, pour cat litter into the drum compartment of the device (up to 6L maximum), and then reboot the device (unplug the power for 15 seconds and then reconnect).
  4. After completing the above steps, you can enter the device control page through the bound device on the APP homepage.

Now, you are ready to using the smart cat litter box in fully automatic mode.

5. Operation Introduction

5.1 User Instructions

5.1.1 Unboxing and Assembly

Open the package and take out the drum's internal drawer, four support legs, trash bags, and the adapter; install the support legs into the fixing holes at the bottom half of the device, they should attach with a magnetic structure; install the drawer into the slot at the bottom of the machine to complete the assembly. If the drawer is not properly installed, the device's fault light will remain on.

5.1.2 Adding Cat Litter

Cat litter can be added through the entrance of the drum, or by removing the top cover and pouring it in from the top.

5.1.3 Cleaning the Waste Collection Chamber

Pull out the waste collection chamber, remove the trash bag inside, seal it, and dispose of it promptly. Then, insert a new trash bag to complete the cleaning of the waste collection chamber.

5.2 Safety Mechanism

The smart cat litter box has an automatic protection feature to ensure the safety of cats. Protection triggers in different working states are as follows:

Safety Mechanism Triggers
Working State Drum Gravity Infrared at Entrance Infrared in Waste Chamber Anti-Pinch
Cleaning Supported Supported Supported Supported
Emptying Not Supported Supported Not Supported Supported
Reset Supported Supported Supported Supported

5.3 Disassembling and Cleaning Accessories

The drum chamber and storage chamber drawer of the smart cat litter box can be disassembled and cleaned. Before disassembling the accessories, please power off the device and clean out any debris in the accessories. After cleaning, dry the parts thoroughly before reassembling them into the device. Remove the top cover by pressing the latches on both sides of the machine, then take out the drum and the waste collection chamber at the bottom for cleaning.

6. Troubleshooting

Troubleshooting Guide
Fault Symptoms Troubleshooting
No response when powered on Check if the power plug is properly connected.
Unable to configure the network successfully Check if the bound WiFi name and password match. If the device does not support 5G WiFi, Please ensure the bound WiFi is on the 2.4G band.
The cat litter box does not clean automatically After adding cat litter, reset the device once, or turn it off and restart.
The cat litter box does not return to its position automatically Perform a reset on the device.
Abnormal triggering of anti-pinch during operation Lower the drum and check if the matrix infrared surface above the waste collection chamber is obstructed.
Constant fault light Check if the drawer is properly installed, whether the drum has reset; if not, reset the device once.

FCC Information

CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment!

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This product may cause harmful interference.
  2. This product must accept any interference received, including interference that may cause undesired operation.

WARNING: Changes or modifications to this product not expressly approved by the party responsible for compliance could void the user's authority to operate the product.

Note: This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This product generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the product off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Manufacturer and Importer Information

Manufacturer: Shanghaimuxinmuyeyouxiangongsi

Address: Shuangchenglu 803nong11hao1602A-1609shi, baoshanqu, shanghai 200000 CN.

Imported to AUS: SIHAO PTY LTD. 1 ROKEVA STREET EASTWOOD NSW 2122 Australia

Imported to USA: Sanven Technology Ltd. Suite 250, 9166 Anaheim Place, Rancho Cucamonga, CA 91730

EC REP: E-CrossStu GmbH, Mainzer Landstr.69, 60329 Frankfurt am Main.

UK REP: YH CONSULTING LIMITED. C/O YH Consulting Limited Office 147, Centurion House, London Road, Staines-upon-Thames, Surrey, TW18 4AX

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