VEVOR SMART CAT LITTER BOX USER MANUAL
Model: CATBOX-NEO-B
Technical Support and E-Warranty Certificate: www.vevor.com/support
Statement
- Dear user, thank you for choosing our smart cat litter box.
- Before using the product, please read this instruction manual carefully.
- The company assumes no responsibility for any damage, personal injury, or property loss caused by improper use.
- To ensure the best experience with our product, it will continuously undergo upgrades and iterations. The specific appearance and materials are subject to the actual product, and the images and text are for reference only.
- Documents, accessories, and consumables related to this product may vary with product upgrades and optimizations, but this will not affect usage. The actual product will prevail. Updates will not be separately notified.
Safety Instructions (Important)
- Please carefully follow the instructions for operation.
- Do not soak or wash the base in water.
- Do not rinse the electrical parts.
- Turn off the power before cleaning and disassembling.
- Use indoors only.
- Not recommended for pets under three months old.
- Use the original power cord and adapter to avoid damage and safety hazards.
- Guide pets correctly to use, and ensure they do not bite the cords.
- Place the product on a stable and flat surface.
- Do not place in high areas to avoid falling risks.
- The smart cat litter box is only suitable for cats weighing 2KG or more, with a recommended maximum weight of 15KG.
1. Product Introduction
This is a fully automatic smart cat litter box that can clean cat litter automatically after your cat uses it. You can download the “Tuya Smart” APP to set the device to automatic or manual mode. You can also view the cat's bathroom usage records, device status, current mode, and device notifications. If you do not wish to connect to the APP, you can perform basic settings through the device's interface. The device has multiple safety features during operation, such as anti-pinch and automatic stop when the cat enters during operation. It automatically stops and protects in case of anomalies to ensure no harm to you and your pet.
Model | CATBOX-NEO-B |
Operating Modes | Automatic/Manual |
Applicable to | Cats |
Product Size | 585×535×575mm |
Color | White |
Input Voltage | 12VDC |
Input Ampere | 2A |
Power | 24W |
Adapter Working Power Source | 120V~60Hz |
Operating Temperature | 0 to +50°C |
Storage Temperature | -10 to +60°C |
Wi-Fi Support | Frequency Range 2.400~2.4835GHz Wi-Fi Standard: IEEE 802.11b/g/n (Channels 1-14) |
2. List of Accessories
Please carefully check if all accessories are included. The following are standard accessories provided by the factory; for complimentary accessories, please refer to the dealer.
- Main Unit *1
- Power Adapter
- Instruction Manual *1
- Waste Collection Bin *1
- Support Legs *4
- Garbage Bag *1
3. Component Introduction
Front View Components:
- Lid Latch
- Handling Handle
- Support Legs
- Drum
- Interactive Panel
- Waste Collection Bin
Rear View Components:
- Lid
- Power Button
- Adapter Socket
- Support Legs
4. Quick Connection
You can quickly connect and use this product by following the instructions on this page.
- First, you need to download the "Tuya Smart" APP. You can search for "Tuya Smart" in your phone's app store, or scan the QR code on the right to download and install.
- After installation, open the APP, register an account and log in, click on "Add Device" on the homepage, and follow the instructions to complete the binding process.
- Once the device is bound, pour cat litter into the drum compartment of the device (up to 6L maximum), and then reboot the device (unplug the power for 15 seconds and then reconnect).
- After completing the above steps, you can enter the device control page through the bound device on the APP homepage.
Now, you are ready to using the smart cat litter box in fully automatic mode.
5. Operation Introduction
5.1 User Instructions
5.1.1 Unboxing and Assembly
Open the package and take out the drum's internal drawer, four support legs, trash bags, and the adapter; install the support legs into the fixing holes at the bottom half of the device, they should attach with a magnetic structure; install the drawer into the slot at the bottom of the machine to complete the assembly. If the drawer is not properly installed, the device's fault light will remain on.
5.1.2 Adding Cat Litter
Cat litter can be added through the entrance of the drum, or by removing the top cover and pouring it in from the top.
5.1.3 Cleaning the Waste Collection Chamber
Pull out the waste collection chamber, remove the trash bag inside, seal it, and dispose of it promptly. Then, insert a new trash bag to complete the cleaning of the waste collection chamber.
5.2 Safety Mechanism
The smart cat litter box has an automatic protection feature to ensure the safety of cats. Protection triggers in different working states are as follows:
Working State | Drum Gravity | Infrared at Entrance | Infrared in Waste Chamber | Anti-Pinch |
---|---|---|---|---|
Cleaning | Supported | Supported | Supported | Supported |
Emptying | Not Supported | Supported | Not Supported | Supported |
Reset | Supported | Supported | Supported | Supported |
5.3 Disassembling and Cleaning Accessories
The drum chamber and storage chamber drawer of the smart cat litter box can be disassembled and cleaned. Before disassembling the accessories, please power off the device and clean out any debris in the accessories. After cleaning, dry the parts thoroughly before reassembling them into the device. Remove the top cover by pressing the latches on both sides of the machine, then take out the drum and the waste collection chamber at the bottom for cleaning.
6. Troubleshooting
Fault Symptoms | Troubleshooting |
---|---|
No response when powered on | Check if the power plug is properly connected. |
Unable to configure the network successfully | Check if the bound WiFi name and password match. If the device does not support 5G WiFi, Please ensure the bound WiFi is on the 2.4G band. |
The cat litter box does not clean automatically | After adding cat litter, reset the device once, or turn it off and restart. |
The cat litter box does not return to its position automatically | Perform a reset on the device. |
Abnormal triggering of anti-pinch during operation | Lower the drum and check if the matrix infrared surface above the waste collection chamber is obstructed. |
Constant fault light | Check if the drawer is properly installed, whether the drum has reset; if not, reset the device once. |
FCC Information
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment!
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This product may cause harmful interference.
- This product must accept any interference received, including interference that may cause undesired operation.
WARNING: Changes or modifications to this product not expressly approved by the party responsible for compliance could void the user's authority to operate the product.
Note: This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This product generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the product off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the distance between the product and receiver.
- Connect the product to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for assistance.
Manufacturer and Importer Information
Manufacturer: Shanghaimuxinmuyeyouxiangongsi
Address: Shuangchenglu 803nong11hao1602A-1609shi, baoshanqu, shanghai 200000 CN.
Imported to AUS: SIHAO PTY LTD. 1 ROKEVA STREET EASTWOOD NSW 2122 Australia
Imported to USA: Sanven Technology Ltd. Suite 250, 9166 Anaheim Place, Rancho Cucamonga, CA 91730
EC REP: E-CrossStu GmbH, Mainzer Landstr.69, 60329 Frankfurt am Main.
UK REP: YH CONSULTING LIMITED. C/O YH Consulting Limited Office 147, Centurion House, London Road, Staines-upon-Thames, Surrey, TW18 4AX