Package Contents
- Quick Start Guide / Safety Manual
- RoboVac (main unit)
- Self-Cleaning Station
- Power Cord
- Mounting Base
Parts Identification
RoboVac
- Laser Sensor
- Button
- Front-view Sensor
- Charging Terminals (×2)
- Water Inlet
- Dust Collection Port
- Spot Mode Button
- Start/Stop Button
- Recharge Button
- Side Brush
- Carpet Detection Sensor
- Swivel Wheel
- Rolling Brush
- Brush Guard
- Wheels (×2)
- Mop Pads (×2)
- Cliff Sensors (×6)
Self-Cleaning Station
- Dirty Water Tank
- Disposable Dust Bag
- LED Indicator
- Mop Washing Tray
- Mounting Base
- Clean Water Tank
Button Operations
RoboVac Buttons
- Press once: Return to station
- Press once: Start spot mode
- Press and hold for 5 seconds: Turn child lock on/off
- Press and hold for 3 seconds: Power on/off
- Press once (during operation): Pause/Resume cleaning
- Press and hold for 3 seconds: Reset Wi-Fi connection
Mop Mode
Mop mode can be toggled on/off via the Eufy Clean app.
Before You Start
Station Setup
Place the Self-Cleaning Station on a flat surface, against a wall.
Clear obstacles within 0.5m to the left and right, and 1.5m in front of the station. If obstacles cannot be removed, ensure the RoboVac can return to the station.
⚠️ Do not place the Self-Cleaning Station in areas with insufficient space, such as stair landings, as the RoboVac may fall and be damaged.
Power Connection
Connect the Self-Cleaning Station to a power outlet using the included power cord.
Keep the Self-Cleaning Station connected to power at all times, otherwise the RoboVac may not be able to return to the station.
Fill Water Tank
Remove the clean water tank and fill it up to the MAX line.
⚠️ Do not use hot water, as it may cause malfunction.
Remove Protective Materials
Before use, remove the bumper side cushioning and sensor protective films.
Connect RoboVac to Station
Align the RoboVac's charging terminals with the station's and power it on.
Attach the mounting base to both sides of the Self-Cleaning Station until it clicks.
⚠️ If the mounting base is not correctly installed, the RoboVac may not be able to return to the station.
Eufy Clean App
Download the Eufy Clean app and follow the in-app instructions for Wi-Fi connection.
New firmware updates will be notified via the app. It is recommended to update the firmware for optimal product performance.
For detailed Eufy Clean app usage, refer to the support videos on the Anker Japan official website.
Start cleaning via the power button or the Eufy Clean app.
Customer Support
Contact Us
- Email: support@anker.com
- Phone: 03 4455 7823 (Weekdays 9:00-17:00, excluding year-end/New Year holidays)
- Scan QR code for detailed instruction manual.
- Scan QR code for FAQs.
Warranty
A warranty of up to 24 months is provided from the purchase date (18 months standard, automatically extended to 24 months for Anker Japan official website members).
If a defect is confirmed, Anker will replace or repair the product. Shipping costs are covered by Anker.
If the product is out of stock or discontinued, Anker may replace it with an equivalent successor or refund the product price.
This warranty does not cover defects caused by customer negligence.
Social Media
- Facebook: @Anker Japan
- X (Twitter): @Anker_JP
- X (Twitter): @Eufy_JP
- Instagram: @eufy_by_anker