Akuvox E12 Smart Intercom Quick Guide

Unpacking

Before you begin using the device, please check the version you obtained and ensure that the following items are included in the shipped box:

Universal Accessories:

Product Overview

The Akuvox E12 Smart Intercom features the following components:

Installation Environment

Indoor and outdoor installation are supported.

If installing the device outdoors, please do not place the device under direct sunlight, as it may cause a bad effect or damage due to high temperatures.

If installing the device indoors, please keep the device at least 2 meters away from light sources and at least 3 meters away from windows and doors.

Recommended Installation Conditions:

Conditions to Avoid:

Installation

Follow these steps for installation:

  1. According to the position of the reserved wires on the wall, stick the wall-mounting template vertically to ensure that the wires can come out of the designated position on the template.

    Drill four screw holes (6 mm drill bit required) with a depth of 25mm in the screw holes of the template.

  2. Insert four plastic wall anchors into the drilled holes.

  3. Fix the wall-mounting bracket on the wall by tightening four ST4x20 screws to the plastic wall anchors.

  4. Connect the wires to the interface of the device as needed (refer to "Device Wiring" for details).

    After arranging the wires, tighten the back cover using four M3x4 screws to the device.

  5. Hang the device on to the two square hangers on the wall-mounting bracket.

    Use the provided Torx Wrench to tighten the bottom of the device with two Torx screws.

The installation is completed. ✔️

Application Network Topology

The Akuvox E12 can be integrated into various network setups:

Device Wiring

This section details the device's wiring connections:

Warning: Protection for Coil Devices

When connecting a device with a coil, such as a relay or an electromagnetic lock, it is necessary to protect the intercom against voltage peaks when switching off the inductive load. For this protection, a diode (1 A / 200 V, included in the accessories) connected antiparallel to the device is recommended.

Diode ⚡ connected to Lock Terminals.

IP Announcement

  1. While the E12 starts up normally, hold the call button for several seconds after the LED light turns blue. The voice system will enter IP announcement mode.
  2. In announcement mode, the IP address will be announced periodically.
  3. Press the Call Button again to exit announcement mode.
  4. In announcement mode, the phone announces "IP 0.0.0.0" if no IP address is gained.

Operation

Make a call:

  1. Press the call button to call the indoor SIP Phone.
  2. During the talk, the called party can press a pre-configured code number to unlock the door.

Receive a call:

The E12 supports Auto Answer by default. Incoming calls from the indoor device will be answered automatically.

Configuration

  1. Access the Web UI: Input the IP address into a web browser to configure the phone.
  2. Account Registration: On the Web UI, navigate to Account -> Basic page. Register your account and fill in the required information. (Please refer to the user manual for more information).
  3. Configure the Push Button: On the Web UI, navigate to Intercom -> Basic -> Push Button to configure the call number.
  4. Configure the code to open the relay: On the Web UI, navigate to Intercom -> Relay&Input -> Relay ID/DTMF and choose the DTMF code number in the corresponding area.

Indicators

NameStatusDescription
Status IndicatorBlue Light Always OnNormal status
Status IndicatorBlue Breathing LightCalling
Status IndicatorBlue Light Always On > Red Light Always On > Purple Light Always OnRestarting
Status IndicatorRed Breathing LightNetwork is unavailable / Obtaining network
Status IndicatorPurple Light Always OnTalking
Status IndicatorRed/Purple Light FlashingFirmware upgrading

Note: For more LED settings, please refer to the E12 webUI: Intercom -> LED Setting.

Notice Information

Information contained in this document is believed to be accurate and reliable at the time of printing. This document is subject to change without notice. Any update to this document can be viewed on Akuvox's website: http://www.akuvox.com.

© Copyright 2021 Akuvox Ltd. All rights reserved.

AKUVOX (XIAMEN) NETWORKS CO., LTD.

ADD: 10/F, NO.56 GUANRI ROAD, SOFTWARE PARK II, XIAMEN 361009, CHINA

Website: www.akuvox.com

Models: E12 Series, Video Door Phone IP Intercom, E12 Series Video Door Phone IP Intercom

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