Unpacking
Before using the device, please check the version you obtained and ensure that the following items are included in the shipped box:
Universal Accessories :
- E12 x 1
- Wall-mounting bracket x 1
- ST4x20 crosshead screw x 4
- M3x6 Torx head screw x 2
- Sealing pad x 1
- Plastic wall anchor x 4
- Wiring cover x 1
- 7-PIN cable x 1
- Wall-mounting template x 1
- Diode x 1
- M3x4 crosshead screw x 4
- Torx wrench x 1
- 6-PIN cable x 1
Product Overview
The Akuvox E12 Smart Intercom features the following components:
- Microphone
- Photosensitive Sensor
- White Light LED
- Camera
- Card Reader (Except E12N model)
- Call Button
Installation Environment
⚠️ Warning: Please do not place the device under direct sunlight, as it may cause damage or malfunction due to high temperature.
If installing the device indoors, please keep the device at least 2 meters away from light sources and at least 3 meters away from windows and doors.
Avoid the following conditions:
- ❌ Backlight
- ❌ Direct sunlight
- ❌ Direct sun through window
- ❌ Indirect sunlight through window
- ❌ Close to light
Installation
Follow these steps for installation:
According to the position of the reserved wires on the wall, stick the wall-mounting template vertically to ensure that the wires can come out of the template's designated position. Drill four screw holes with a depth of 25mm (6 mm drill bit required) in the screw holes of the template.
[Diagram: Wall with template attached, indicating drilling points for wires.]
Insert four plastic wall anchors into the drilled holes.
[Diagram: Wall with anchors inserted into holes.]
Fix the wall-mounting bracket on the wall by tightening four ST4x20 crosshead screws into the plastic wall anchors.
[Diagram: Wall-mounting bracket being screwed onto the wall.]
Connect the wires to the interface of the device as needed (refer to "Device Wiring" for details). After arranging the wires, tighten the wiring cover to the device using four M3x4 crosshead screws.
[Diagram: Device back with wires connected and wiring cover attached.]
Insert the sealing pad into the wire opening as indicated in the figure, pushing it upward to ensure a tight seal of the opening.
[Diagram: Sealing pad being inserted into the wire opening.]
Hang the device on to the two square hangers on the wall-mounting bracket. Then, use the Torx wrench attached to tighten the bottom of the device with two M3x6 Torx head screws.
[Diagram: Device being hung on the bracket and secured with screws.]
The installation is completed.
Application Network Topology
[Diagram: Network topology showing SIP Video Phone, PC, E12, E12N, and Indoor Monitor connected via LAN and PoE/PON.]
The diagram illustrates the network connectivity for the Akuvox E12, showing connections to a SIP Video Phone, a PC (third party), and an Indoor Monitor, all integrated via a Local Area Network (LAN) typically using Power over Ethernet (PoE) or Passive Optical Network (PON) where applicable.
Device Wiring
[Diagram: Back view of the E12 device illustrating terminal connections.]
The device wiring terminals include:
- Power Adapter: 12V, GND
- Door Lock: X, NO, COM, NC
- Relay Output: COM
- Wiegand: WG_D1, WG_DO, GND (for Wiegand Card Reader)
- Input B: GND
- Input A: GND
- Connections for DOOR B, Exit B, DOOR A, Exit A are also indicated.
Warning
⚠️ Warning: When you connect a device containing a coil, such as a relay or an electromagnetic lock, it is necessary to protect the intercom against voltage peak while switching off the induction load. For this way of protection, a diode (1A / 200V, included in the accessories) connected antiparallel to the device is recommended.
[Diagram: Simple circuit showing a Lock connected to Terminals with a Diode connected antiparallel.]
Wire Length & AWG Table
Please follow the properly measured wire gauge/length to install the device:
| Wire Gauge | 12V 1A Adapter |
|---|---|
| 20 AWG | ≤50m |
| 22 AWG | ≤40m |
| 24 AWG | ≤20m |
| 26 AWG | / |
IP Announcement
Follow these steps for IP announcement:
- While E12 starts up normally, hold the Call Button for several seconds after the LED light turns blue. The voice system will enter IP announcement mode.
- In announcement mode, the IP address will be announced periodically.
- Press the Call Button again to exit the announcement mode.
- In announcement mode, the phone announces "IP 0.0.0.0" if no IP address is gained.
Operation
Make a call:
- Press the Call Button to call the indoor SIP Phone.
- During the talk, the called party can press a pre-configured code number to unlock the door.
Receive a call:
E12 supports Auto Answer by default. Incoming calls from the indoor device will be answered automatically.
Configuration
Follow these steps to configure the device via its Web UI:
- Access the Web UI: Input the IP address into a web browser to configure the phone.
- Account Registration: On the web UI, navigate to the path: Account > Basic page > Register Account and fill in the account information. (Please refer to the user manual for more information).
- Configure the Push Button: On the web UI, navigate to the path: Intercom > Basic > Push Button to configure the call number.
- Configure the code to open the relay: On the web UI, navigate to the path: Intercom > Relay&Input > Relay ID/DTMF and choose the DTMF code number in the corresponding area.
Indicators
The status indicator lights provide information about the device's current state:
| Name | Status | Description |
|---|---|---|
| Status Indicator | Blue Light Always On | Normal status |
| Blue Breathing Light | Calling | |
| Blue Light Always On > Red Light Always On > Purple Light Always On | Receiving a call | |
| Red Breathing Light | Restarting | |
| Purple Light Always On | Network is unavailable / Obtaining network | |
| Red/Purple Light Flashing | Talking | |
| Firmware upgrading |
Note: For more LED settings, please refer to the E12 web UI: Intercom > LED Setting.
Notice Information
Information contained in this document is believed to be accurate and reliable at the time of printing. This document is subject to change without notice. Any update to this document can be viewed on Akuvox's website: http://www.akuvox.com
© Copyright 2022 Akuvox Ltd. All rights reserved.
AKUVOX (XIAMEN) NETWORKS CO., LTD.
Add.: 10/F, NO.56 GUANRI ROAD, SOFTWARE PARK II, XIAMEN 361009, CHINA
Website: www.akuvox.com
Product Code: YS12000021
