Primo Bottled Water Dispenser

Quick Start Guide

1. Step 1: Placement

   Place the dispenser on the floor in the desired location in your home. If the surface is uneven, rotate the back feet to level out the dispenser.

2. Step 2: Drip Tray

   Slide the drip tray into place.

3. Step 3: Probe Cleaning

   Clean the probe with a damp cloth and dish soap. Visit www.primowater.com for detailed cleaning instructions. Place the probe assembly on the hanger inside the door to keep it clean.

4. Step 4: Bottle Setup

   Grab a bottle of Primo® water and fully remove the cap. Insert the probe assembly into the bottle. Press firmly to secure the assembly over the bottle opening. For 3 and 4-gallon bottles, squeeze the tabs on the top of the probe assembly to separate the probe cap from the collar and press the collar securely over the bottle opening.

5. Step 5: Load Bottle

   Slide the bottle inside the cabinet and close the cabinet door.

6. Step 6: Power Connection

   Plug the dispenser into a Ground Fault Circuit Interrupting (GFCI) outlet. You will hear the dispenser begin to pump water to fill the internal hot and cold tanks.

7. Step 7: Activate Functions

   Turn on desired functions by flipping the switches on the back of the dispenser to the ON position.

   • Blue ? nightlight
   • Green ❄️ chills water
   • Red ? heats water
   • Black ? activates self-sanitization (press and hold for 5 seconds)

   Switches: ON ON ON / OFF OFF OFF

8. Step 8: Initial Dispensing

   Once the dispenser has stopped filling the internal tanks, dispense and dispose of at least 1 quart (approximately 2 pint glasses) of water.

9. Step 9: Ready Time

   Your water will be ready to dispense fully chilled in approximately 1 hour ⏰ or piping hot in approximately 12 minutes ⏰.

10. Step 10: Register Warranty

    Register your dispenser at www.primowater.com to activate your warranty.

Operating Instructions

Dispensing Cold Water

1. Water will take approximately 1 hour after initial setup to become completely chilled. The cooling light will stop flashing once the water has been fully chilled.
2. Press the blue cold water button to unlock, then depress the silver dispensing control ▶️ to dispense cold water. Release to stop dispensing. If you haven't depressed the silver dispensing control after 3 seconds, the cold water button will return to the locked position.

Dispensing Hot Water

CAUTION: This unit dispenses water at temperatures that can cause severe burns. Avoid direct contact with hot water. Keep children and pets away from the unit while dispensing. Never allow children to dispense hot water without proper and direct supervision. Disable the heating feature by switching the heating convenience switch on the back of the unit to the OFF position or unplug the unit.

1. Water will take approximately 12 minutes after initial setup to reach its hottest temperature. The heating light will stop flashing once the water has been fully heated.
2. Press the red hot water button to unlock, then depress the silver dispensing control ▶️ to dispense hot water. Release to stop dispensing. If you haven't depressed the silver dispensing control after 3 seconds, the hot water button will return to the locked position.

Replacing the Bottle

When your bottle is empty, the empty bottle light will flash ?. To prevent freeze-up or over-heating, the dispenser will not heat or cool water when the bottle light is flashing. Replace the bottle as soon as possible to re-enable cooling and heating.

1. Open dispenser cabinet door and slide the empty bottle out of the cabinet.
2. Remove the probe assembly from the empty bottle and place it on the probe hanger.
3. Set the empty bottle aside.
4. Remove the entire plastic cap from the new bottle.
5. Place the probe into the bottle and slide the collar down until it clicks into place. Press on the top of the probe until the tube touches the bottom of the bottle. For 3 and 4-gallon bottles, squeeze the tabs on the top of the probe assembly to separate the probe cap from the collar and press the collar securely over the bottle opening.
6. Slide the bottle into the cabinet and close the door.

Cleaning & Maintenance

For best taste, performance, and hygiene, clean your cabinet, controls, bottle probe, and spout each time you replace your water bottle. Use a clean, soft cloth and food-grade sanitizer or bleach.

Empty and clean the drip tray as needed. Visit www.primowater.com for detailed cleaning instructions.

The self-sanitizing feature will automatically begin a cycle every 24 hours following the time of the first cycle. To begin the first cycle, press and hold the black switch ? on the back of the dispenser for 5 seconds. Unplugging the dispenser will reset the time that sanitization begins.

Note: The self-sanitization cycle takes 45 minutes to complete. We do not recommend dispensing or drinking water during this cycle as it may have a slight smell from the harmless ozone. This smell will completely dissipate a couple of minutes after the cycle is complete. We recommend setting the sanitization cycle to begin during a period when the dispenser will not be in use, such as overnight or when staff will not be in the office.

For additional assistance or instructional videos for maintaining and operating your dispenser, visit our customer support page at www.primowater.com or call us at 1-866-429-7566. Our US-based customer service team would be happy to help!

Features

• Convenience Switches: On/off switches for heating, cooling, nightlight, and self-sanitization are located on the back of the dispenser.
• Self-Sanitization Light: Flashes green ? when sanitizing.
• Cooling Light: Flashes blue ? when water is cooling. Light turns off when water is fully chilled.
• Cold Water Button: Press to unlock, then depress the silver dispense control ▶️ to dispense cold water. Release to stop dispensing.
• Dispense Control: Depress to dispense hot or cold water once the hot or cold control is unlocked. Release to stop dispensing.
• Heating Light: Flashes red ? when water is heating. Light turns off when water is fully heated.
• Hot Water Button: Press to unlock, then depress the silver dispense control ▶️ to dispense hot water. Release to stop dispensing.
• Empty Bottle Light: Blinks orange ? when the bottle is empty and needs to be replaced.
• Night Light: LED night light with on/off switch ?.
• Probe Hanger: Rest probe assembly on the hanger (located inside the cabinet door) to keep it clean while replacing bottles.
• Probe Assembly: Probe pumps water from the bottle into the hot and cold tanks.
• Stainless Steel Drip Tray with Full Indicator: Removable and dishwasher safe. Red indicator ? rises when it's time to empty.
• Water Bottle: Not included. Uses 3-5 gallon bottles. Visit www.primowater.com to find Primo® Water at a store near you.
• Adjustable Feet: Rotate the feet on the rear of the dispenser base to adjust and level.

Limited Warranty

Primo Water Corporation, ("Vendor") warrants to the original purchaser of this dispenser, and to no other person, that if this dispenser is assembled and operated in accordance with the printed instructions accompanying it, then for a period of one (1) year from the date of purchase, all parts in such dispenser shall be free from defects in material and workmanship. Vendor may require reasonable proof of your date of purchase from an authorized retailer or distributor. Therefore, you should retain your sales slip or invoice. The Limited Warranty shall be limited to repair or replacement of parts, which prove defective under normal use and service and which Vendor shall determine in its reasonable discretion upon examination to be defective. Before returning any parts, you should contact Vendor's Customer Service Department using the contact information listed below. If Vendor confirms, after examination, a defect covered by this Limited Warranty in any returned part, and if Vendor approves the claim, Vendor will replace such defective part without charge. If you return defective parts, transportation charges must be prepaid by you. Vendor will return replacement parts to the original purchaser, freight or postage prepaid.

The Limited Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, improper installation, or improper maintenance or service by you or any third party, or failure to perform normal and routine maintenance on the dispenser, as set out in the User's Manual. In addition, the Limited Warranty does not cover damages to the finish, such as scratches, dents, discoloration, or rust after purchase.

The Limited Warranty is in lieu of all other express warranties. Vendor disclaims all warranties for products that are purchased from sellers other than authorized retailers or distributors. AFTER THE PERIOD OF THE ONE (1) YEAR EXPRESS WARRANTY, VENDOR DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FURTHER, VENDOR SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Vendor assumes no responsibility for any defects caused by third parties. This Limited Warranty gives the purchaser specific legal rights; a purchaser may have other rights depending upon where he or she lives. Some jurisdictions do not allow exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to you.