Purchaser's Agreement
By accepting delivery of this product, you promise that you will not change, alter, or modify this product or remove or render inoperable or unsafe any guards, shields, or other safety features of this product. You will not refuse or neglect any retrofit kits that MCombo may provide to enhance and preserve the safe use of this product.
I. Safety Guidelines
⚠️ WARNING: For your own safety, please strictly follow the instructions in this manual, otherwise personal injury may result!
Before you proceed, please read the following safety precautions:
- Separate and count all parts and hardware.
- Install not less than 6 feet from any obstruction such as fence, garage, house, overhanging branches, laundry lines, or electrical wires.
- Tighten all nuts and bolts securely. Never use power tools or excessive force during assembly and tightening of bolts.
- Always place the product on a flat, steady, and stable surface.
- It is recommended to protect the swing in case of strong wind or rain and in your absence.
- Do not use candles, matches, or any open flames in or near the swing.
II. Maintenance
- Wash frame parts and fabric with mild soap and water, rinse thoroughly.
- Dry frame completely and allow the fabric to drip dry.
- Do not use bleach, acid, or other solvents on the fabric or frame parts.
- Please inspect and tighten all bolts or fasteners on a regular basis to ensure proper performance and safety of your swing.
III. Assembly Instructions
1. Product Parameters
| Specification | Description |
|---|---|
| Package Quantity | 2 boxes |
| Package Contains |
Box 1 of 2: A. Front Leg, B. Back Leg, C. Top Bar (Left), D. Top Bar (Right), E. Leg Support, F-1. Bottom Support (Left), F. Bottom Support (Right), G. Iron Chain (L1050), G-1. Iron Chain (L940), G-2. Iron Chain (L1000), G-3. Iron Chain (L780), H. Oval Hook, K. Upper Canopy Frame, L. Lower Canopy Frame, N. Cushion, O. Pear Hook, Q. Knob, Screw Pack Box 2 of 2: I. Leg Frame, J. Seat Frame, J-1. Back Frame, M. Canopy, N. Cushion, P. Pillow |
2. Preparation
Please remove all protective foam. Before assembling, make sure that you lay out and identify all parts listed below in the parts list. Install on level ground.
3. Part List
Frame Part
Screw Pack
4. Assembly Steps
Step 1 - Frame Assembly
(1). Attach Top Bar (Right) #D and Top Bar (Left) #C with bolts #2 and nuts #8.
(2). Attach Front Leg #A and Back Leg #B to assembled Top Bar with bolts #3 and nuts #8.
(3). Fix Leg Support #E between #A and #B with bolts #4 and nuts #9.
(4). Attach Bottom Support (Right) #F and Bottom Support (Left) #F1 with bolts #1 and nuts #9.
(5). Attach assembled Bottom Support to #B with bolts #5 and nuts #9.
Step 2 - Seat Assembly
(1). Align the holes in Back Frame #J1 & Seat Frame #J, #J & Leg Frame #I, then insert bolts #6 to secure.
(2). Hook one end of four Iron chains (#G, #G1, #G2, #G3) to Oval Hook #H and the other end to Pear Hook #O. Hook each #O onto bolts #6.
Step 3 - Combine Assembly
(1). Hang Oval Hook #H into holes of triangular diagonal bar of Top Bar.
(2). Unfold Canopy #M. Insert Lower Canopy Frame #L into fabric pipe of #M.
(3). Stand Upper Canopy Frame #K on each side of the #M. Attach #K and #L with bolts #7.
(4). Screw Knob #Q into screw hole in #M and #K.
(5). Tie Cushion #N to swing frame.
(Final Step - Out of order in PDF) Place Pillow #P on swing. Finally, check that all bolts and frames are fastened before using. Your swing chair has been successfully installed.
IV. Recommended Position
To accommodate your height and comfort needs, you can easily switch between different leisure postures by flexibly adjusting the chains. We recommend the following four adjustment postures for you.
Tips:
- (1). You can adjust the canopy angle through #Q. [Diagram shows a knob being turned to adjust the canopy angle.]
- (2). You can keep the seat from wobbling by connecting hook on #E and holes on #J. [Diagram shows a hook on part E connecting to holes on part J to stabilize the seat.]
1. Standard Sitting Position
2. Leg Relaxation
Hook the chain #G; the leg rest rises to release pressure on your legs and provide extra comfort.
3. High Back Mode
Especially recommended for taller people, find the perfect sitting and reclining balance that suits you best with proper adjustments. (Note: Chain #G needs to be shortened to one-third of its position).
4. Hammock Mode
Suitable for medium heights, realize a nearly flat state and enjoy total relaxation.
Note: For the third and fourth methods below, the seat needs to be rotated 180° and then installed with the chain according to the lengths listed.
Chain types used for adjustment:
- G (L1050)
- G-1 (L940)
- G-2 (L1000)
- G-3 (L780)
V. Warranty
Notice
- For products beyond the limited manufacturer warranty period and scope, MCombo® can also provide replacement service, but a basic charge will be charged according to the circumstances.
- The warranty only applies to MCombo® products and does not include any accessories or enhancements.
- Warranties are only valid in the 48 contiguous United States and are contingent upon the consumer operating the product according to the corresponding instruction manual.
| Item | Period |
|---|---|
| Swing Frame | 1 Year |
| Swing Fabric | 6 Months |
Consumer Warranty Limitations and Exclusions
All warranties begin on the date of delivery. All warranties are to the original purchaser from MCOMBO® ONLY.
- MCOMBO® will replace defective parts or send replacement product provided that the warranty parts have not been subjected to misuse, abuse, or improper service by the consumer, for example, damaged wire arising in consequence of negligence or improper operation.
- Exclusions also include components with damage caused by:
- Contamination
- Abuse, misuse, accident, or negligence
- Commercial use, or use other than normal
- Improper operation, maintenance, or storage
NOTE: MCOMBO® will pay standard shipping rates on all warranted parts for the first year. We can also sell you replacement part for a discount price when your product is out of warranty policy.
VI. MCOMBO Customer Support
If for any reason, we have fallen short of your expectations, or if you have any questions and suggestions, please refer to the following contact information. We will do our best to work with you to make sure you are entirely satisfied.
Email: sales@mcombo.com (Respond within 24 hours) ✉️
Phone: 1-323-597-1109 (8:00 a.m. - 4:00 p.m. PST, Monday - Friday) ?
Locations:
- Commerce, CA: 2808 Vail Ave, Commerce, CA, 90040
- New Castle, DE: 2411 Bear Corbitt Rd STE 1, New Castle, DE, 19720
- Memphis, TN: 3980 PREMIER AVE, MEMPHIS, TN, 38118
VII. Return / Replacement Policy
Notice
Why don't we recommend returning the item by yourself?
- Huge cost - UPS/FedEx oversize fee.
- Need you to take the box to UPS/FedEx facility.
Return/ Replacement Policy
You have 30 days from the date of purchase to return any item purchased from our store. Please securely pack the item in its original packaging, including any accessories or manuals that came with the product. To initiate a return, please contact our customer service team at sales@mcombo.com / 323-597-1109 for any help.
Return Conditions
We accept the return of items that are in new, unused condition, with original tags attached and all original packaging and other components included. Refunds will be issued in the original form of payment for the price of the item, including taxes.
NOTE:
- Please keep the original packaging in case the product needs to be returned. If the original packaging is not available, the newly found packaging needs to meet the following size standard: UPS/FedEx packaging size standard: (width + height) * 2 + length < 128 inch.
- Please disassemble the product before you return it, otherwise there will be a huge cost as oversized and it could even exceed your order amount.
- Please do not purchase return label for a damaged/defective product by yourself.
- If you have any problem to return the product, please contact us immediately, we will do our best to help you with a reasonable solution.
MCombo
MCombo
