Table of Contents

1. Read before use

• 1.1 Warnings
• 1.2 Product specifications
• 1.3 Additional features
• 1.4 Product overview

2. Installation guide

• 2.1 Components
• 2.2 Screw size matrix
• 2.3 Installation steps

3. Settings

• 3.1 Local menu table
• 3.2 Demo mode
• 3.3 First time setting
• 3.4 Add normal users
• 3.5 Delete all normal users
• 3.6 Add-on settings (Optional)
• 3.7 Network Settings
• 3.8 Voice Settings

4. Lock operation

• 4.1 Outdoor unit description
• 4.2 Indicator lights
• 4.3 Indoor unit description
• 4.4 How to lock & unlock the door
• 4.5 Privacy mode
• 4.6 Passage mode
• 4.7 Wi-Fi APP requirements
• 4.8 Hafele Smart Living APP
• 4.9 How to use the smartphone APP
• 4.10 Li-ion Battery System

5. Service features

• 5.1 Emergency power supply
• 5.2 Battery replacement instructions
• 5.3 Restore factory settings
• 5.4 Troubleshooting guide

1. Read before use

1.1 Warnings

1. Read and understand all instructions before use.
2. Do not expose the product and accessories to rain or direct sunlight.
3. When cleaning the product, please wipe it with a soft cloth.
4. Do not scrape the fingerprint sensor with any sharp objects.
5. If damage is caused by failure to follow these instructions, the warranty does not apply.
6. Do not expose the product to corrosive substances to avoid damage.
7. Please make sure the battery is fully charged before use. If a low battery warning appears, please remove the battery and charge it immediately.
8. If the lock is not in use for a long time, please take out the battery to maintain its efficiency and extend its lifespan.

1.2 Product specifications

Features

User Capacity

Basic Specification

• Administrator ID (with Fingerprint, Key card and Password)
• 400 Users with combinations of Fingerprint, Key card or Password.
• 30 APP Custom passcodes

Fingerprint

Key card

Password

5 unlocking ways

Fingerprint, Password, Key card, Mechanical Key and Smartphone APP

Mechanical Key

Door Thickness

33-90mm

Video Door Phone

Voice guide language

English, male or female voice

Wi-Fi APP

Power Supply

Li-ion Battery

Main 5000 mAh Li-ion

Li-ion Battery System

Emergency Power

5V, Type-C USB interface

English Voice Prompts

Operating Voltage

> 4.8V

USB-C Emergency Power

Material

Lock panels

Aluminium alloy, PCT+PET, Tempered glass

Type C

Mortise lock

Stainless steel

Working environment

Temperature

-20 to +70 Degree Celsius

Humidity

40%-80%

Ingress protection

Outdoor unit: IP65

Indoor unit: IP53

1.3 Additional features

Locking Modes

• Auto Locking Mode: When the door is closed, the bolt will lock automatically.
• Passage Mode (Remain unlocked): After activation, the door is unlocked for everybody.
• Privacy Locking Mode: When activated from the inside, only local administrators and the mechanical key can open the door from outside.
• Double Authentication Mode: In this high security mode, users need to enter a combination of 2 access credentials to open the door.

Security & Alarms

• Random Passcode: Random digits can be added before or after the passcode to hide your real code from other persons.
• Panic Exit: It is always possible to unlock from the inside with a handle.
• System Lockout: After 6 wrong attempts to unlock, the system enters a lockout mode for 90 seconds and sounds an alarm.
• Burglar Alarm: If the lock detects any mechanical manipulations, it will sound an alarm for 120 seconds.
• Door Ajar Alarm: If the door isn't completely closed and the bolts are unable to auto-lock, a reminder alarm will sound.
• Low Battery Alarm: The lock will remind you to charge the battery with the light indicator and a voice prompt.

1.4 Product Overview

Outdoor unit description:

Door viewer camera, Doorbell button, Touch screen keypad, Card reader area, Low battery status indicator, Fingerprint sensor, Status indicator.

Indoor unit description:

Reset button, Privacy mode button, USB Type-C power port, Reboot button, Key cylinder.

Diagram of components:

A diagram shows the outdoor unit with its various parts labeled: Door viewer camera, Doorbell button, Touch screen keypad, Card reader area, Low battery status indicator, Fingerprint sensor, Status indicator. The indoor unit is shown with a Reset button, Privacy mode button, USB Type-C power port, Reboot button, and Key cylinder.

Packing List:

2. Installation guide

2.1 Components

A diagram illustrates the components of the lock system, with numbered parts corresponding to the list below:

1. Outdoor unit
2. Stud
3. Square spindle
4. Mortise lock
5. Indoor unit
6. Screws
7. Plug-in module (option)
8. Battery Pack
9. Battery cover
10. Indoor unit cover

2.2 Screw size matrix

A table provides guidance on selecting the correct screw sizes based on door thickness:

Diagrams illustrating screw types and dimensions are also provided.

2.3 Installation steps

1. Draw lines on the door as marked on the drilling template, the suggested distance between the lock and the floor is 1m - 1.1m. Then drill the holes as required.
2. Adjust the latch direction by lifting the latch limiter to release the latch bolt. Then rotate it 180 degrees.
3. Insert the mortise lock into the door and use two pieces of self-tapping screws (from mortise lock pack) to fix it in place.
4. Install two studs into the outdoor unit. Align the square spindle pin to the handle base. Push the pin in and slide the spindle in place until it locks securely.
5. Adjust the spindle hole to make the triangle arrow pointing downward. If the handle direction does not match the door opening, use the hex key to remove the screw. Then rotate the handle to the other side and reinstall the screw.
6. To install the outdoor unit, pass three cables through the large hole in the door. Align the square spindle into the mortise lock.
7. Connect the cables from the outdoor unit to the matching connectors. Then use the screws to fix the indoor unit to the outdoor unit. Make sure the handle operates smoothly.
8. Insert the battery pack into the battery compartment. Then install the battery cover and indoor unit cover.

Note: The installation is now finished. After inserting the battery, the lock should power on. Please proceed with lock settings.

Caution: After first start-up, the lock is in Demo Mode. Any fingerprint, key card, or password can open the door.

3. Settings

3.1 Local menu table

Note: Double click [*] to enter the settings mode. The factory default administrator password is 123456.

Main Menu:

• Press [1]: Add user (Add administrator, Add normal user)
• Press [2]: Delete user (Delete all normal users, More user settings)
• Press [3]: Add-on settings (Remote control pairing, Dual unlocking setup, VDP linkage setup)
• Press [4]: Network settings (Built-in Wi-Fi module, Built-in RF module, Optional Plug-in module)
• Press [5]: Voice settings (Male, Female)

3.2 Demo Mode

Demo mode (First use or after reset to factory settings): Touch the screen -> Choose a method to unlock: Fingerprint / Key card / Password -> Green light: Success, Red light: Failed.

Caution: Any fingerprint, key card, or password can open the door.

3.3 First time setting

Add an administrator (Lock owner): Touch the screen -> Double click [*] to enter settings -> Verify Admin password [123456] + [#] -> Press [1] - Add users.

Subsequent steps involve adding admin password, fingerprint, or key card.

Caution:

• You have to register an admin user first, then proceed with the other lock settings.
• When you do the first registration, the default admin password is 123456.
• Make sure your fingers are clean and dry before using the fingerprint reader. Dirt, oil, and moisture can interfere with the recognition.

3.4 Add normal users

(Register admin user before doing this step)

Note: Only add users locally if no Wi-Fi network is available to pair your lock with the Hafele Smart Living APP. It is recommended to use the smartphone APP to manage users and lock settings. Locally added users will appear in the smartphone APP, but need to be manually assigned to an APP user.

Flowchart: Touch the screen -> Double click [*] to enter settings -> Verify Admin user -> Press [1] - Add users -> Press [2] - Add normal user -> Press [1] - Add user password, Press [2] - Add user fingerprint, Press [3] - Add user key card.

3.5 Delete all normal users

Flowchart: Touch the screen -> Double click [*] to enter settings -> Verify Admin user -> Press [2] - Delete users -> Press [1] - Delete all normal users -> Press [#] - to confirm.

Caution:

• This action will delete all users added locally or by the smartphone APP at once! For individual deletion of the user data, please use the smartphone APP.
• The Admin user will not be deleted; only a restore to the factory settings can delete the admin user.

3.6 Add-on settings

Note: This function is designated for Hafele wireless communication accessories for additional lock options. Please contact your local Hafele customer service for more information.

Flowchart: Touch the screen -> Double click [*] to enter settings -> Verify Admin user -> Press [3] - Add-on settings.

Caution: They might not be available in all countries and require specialist knowledge to be installed. For further information, please contact your local Hafele offices.

3.7 Network settings

Note: As the factory default setting, all wireless communication modules of the lock are disabled. In order to connect to the Hafele Smart Living APP or a RF remote control, they need to be enabled first.

A. Built-in Wi-Fi module setting / Smartphone APP Pairing

Caution: The Hafele Smart Living APP pairing only supports the 2.4 GHz Wi-Fi band. Make sure it is enabled on your local Wi-Fi Access Point.

1. Download the "Hafele Smart Living" application from Apple Store or Google Play.
2. Sign up App's account by email or log in if you already have an account.
3. Enable your smartphone's Bluetooth and connect to the Wi-Fi network you want to connect your lock.
4. Enable lock pairing mode: Touch the screen -> Double click [*] to enter settings -> Verify Admin user -> Press [4] - Network settings -> Press [1] - Built-in Wi-Fi module -> 1 (Enable Wi-Fi and start APP pairing process) OR 2 (Disable Wi-Fi and delete APP pairing).
5. Click "Add device" in the top right corner of the APP, the next screen will show any available lock on the top with an "Add" icon.
6. Click "Add" to start the process, then click "Done" to finish the pairing process.
7. You can now manage users and lock settings with your smartphone APP.

B. Built-in RF module setting

Note: This function is designated for Hafele wireless communication accessories for additional lock options. Please contact your local Hafele customer service for more information.

Flowchart: Touch the screen -> Double click [*] to enter settings -> Verify Admin user -> Press [2] - Built-in RF module -> 1 (Enable RF communication) OR 2 (Disable RF communication).

C. Optional plug-in module settings

Note: This function is designated for an IO module expansion to 3rd party systems. It is not used for standard applications and only prepared for customized projects in the future.

3.8 Voice Settings

Flowchart: Touch the screen -> Double click [*] to enter settings -> Verify Admin user -> Press [5] - Voice settings -> 1 (Male) OR 2 (Female).

4. Lock operation

4.1 Outdoor unit description

Diagram showing the outdoor unit with labels for: Door viewer camera, Doorbell button, Touch screen keypad, Card reader area, Exit/Cancel button, Enter/Confirm button, Low battery indicator, Fingerprint sensor, Status indicator, Radar sensor (invisible).

4.2 Indicator Lights

• Status indicator: The indicator light will flash blue when the lock is activated, green if authentication is successful, and red when authentication failed.
• Low battery indicator: When the battery is too low, the indicator light will flash red with voice prompts (Mute mode is excepted).
• System locked indicator: If you enter the wrong user ID 6 times, the lock will suspend for 90 seconds with an alarm, and the status indicator light turns solid red.
• Restore factory settings indicator: When system data is cleared, the indicator light will flash blue with voice prompts.

4.3 Indoor unit description

Diagram showing the indoor unit with labels for: Reset button, Privacy mode button, Plug-in module (optional), Main battery, Battery cover, Indoor unit cover.

4.4 How to lock & unlock the door

1. Locking the door: The door will lock automatically 6 seconds after closing (auto mode).
2. Unlock from outside:
   • Fingerprint: Place the registered finger on the fingerprint sensor area.
   • Key card: Place the registered key card on the card reader area in front of the keypad.
   • Password: Touch the keypad to wake up the lock and input an 6-8 digit password, then press the [#] button to confirm.
   • Mechanical Key: Insert the mechanical key and rotate to open the lock.
3. Unlock from inside: Pull down the handle on the indoor unit to unlock the door.

4.5 Privacy mode

Caution: The privacy mode is designed to temporarily block all normal and APP users to open the door. If switched on, only the local administrator or a mechanical key can unlock from outside.

Enable: After closing the door, long press the privacy mode button on the indoor unit handle for 5 seconds until you hear a voice prompt "Privacy Mode On".

Disable: To cancel the privacy mode, just verify the administrator data to unlock or unlock the door by the indoor unit handle.

Note: When someone tries to unlock from outside, there is a voice prompt "Privacy mode ON".

4.6 Passage mode (Remain unlocked mode)

Caution: When the lock is in passage mode, the deadbolts will engage after the door is closed, yet the door remains unlocked.

Enable: Verify any registered user to unlock the door, all keypad lights are on for 6 seconds, then long press "6" on the keypad for 3 seconds to enable the passage mode.

Disable: Unlock the door by any credentials, only number "6" will light on, then long press this number for 3 seconds to disable the passage mode.

Note: When someone tries to unlock, there is a voice prompt "Passage mode ON".

In passage mode: To open the door, any unregistered verification data can unlock it.

In auto locking mode: To open the door, only registered verification data can unlock it.

4.7 Important Information - Wi-Fi APP requirements

Thank you for purchasing a Hafele Digital Door Lock. For full functionality, this lock is designed to use an INTERNET connection via your local 2.4Ghz Wi-Fi network. Many features are only available by using the smartphone APP "Hafele Smart Living".

> For pairing setup instructions please refer to page 16.

Caution: For the best user experience with video calling, it is very important to ensure that the lock receives a strong 2.4Ghz Wi-Fi signal from the nearest wireless access point (Wi-Fi Routers or Range Extenders) and an INTERNET connection speed of minimum 50Mbps up/down.

4.8 Hafele Smart Living APP

Hafele Smart Living APP features

• Video Door Phone: With a good Wi-Fi and internet connection, you can see and communicate with persons in front of the door from anywhere. If a visitor presses the Doorbell button, you automatically receive an incoming call notification on your smartphone.
• Person Detection: If the Radar Detection sensor is switched ON (enable in Settings), the lock will automatically send you pictures via the smartphone APP, when a person remains in front of your door for a while.
• APP Remote unlock: The smartphone APP allows you to unlock your door from anywhere. You may also share this permission to other APP users in the family. Note: The lock needs to be in Wi-Fi Active mode, details on page 22.
• Member Management: You can fully manage all Family and other Members access credentials. The smartphone APP allows you to add/delete users Face ID, Fingerprints, Key Cards and Passwords.
• Temporary Passcodes: You can create Custom Passwords with limited time plans while the lock is active from anywhere. Additionally, the APP offers also offer a password generator for offline use. This is useful if you allow someone temporary access to your door.

Caution: Extensive use of APP and Video features or leaving your lock in active mode for too long, will reduce the battery life.

4.9 How to use the Smartphone APP

1. Main Screen: Shows lock name, APP Unlock Button, Li-ion Battery Status, Door Status, Picture album/Log, Video Door Phone, User management, Temporary Passcode management, and Lock Settings.
2. Settings (part 1): Includes VDP Settings, Cloud Storage Service, Activation Mode, Sleep Time, Remote Unlock, Remote Unlock Permission, Radar Detection, Passage Mode, Double Authentication, and Lock Volume.
3. Settings (part 2): Continues settings for Radar Detection, Passage Mode, Double Authentication, and Lock Volume.
4. Locally added users: Displays users added via the lock's local menu and allows assigning them to APP Users.
5. Member management: Allows adding, removing, and managing user access credentials for your lock, including Family Members and Other Users.
6. Temporary passcodes: Enables creation of custom, time-limited, one-time, dynamic, and clearing passcodes.

Table comparison of passcodes: A table details passcode types, their requirement to connect to the app, and how to delete them before expiration.

4.10 Li-ion Battery System

Your lock is equipped with a removable Li-ion battery. The Li-ion Battery Pack is the removable and re-chargeable battery pack. Low battery alarm is ON if the battery pack has less than 20% charge.

5. Service features

5.1 Emergency power supply

If the batteries are completely empty and the lock is without power, perform these steps to recover normal operation: Connect a 5V power supply to the USB-C port at the outdoor unit, wait 10s for the lock to startup and unlock the door. Remove the Li-ion battery pack and charge it full (a full charge takes 5-6 hours).

5.2 Battery removal

Carefully remove the indoor unit cover, then open the battery cover. Insert a charged battery pack and reinstall the battery cover and indoor unit cover into place.

5.3 Restore factory settings

Caution: This action will delete all user data, APP and accessories pairing information, settings, and all user data!

Restore factory settings: Locate the "Reset" button under the Plug-in module of the indoor unit. Gently press the reset button with a paper clip or similar until you hear 5 short beeps and a voice prompt "Please wait". The lock will now reboot and confirm with a voice prompt "Initialization Successful".

5.4 Troubleshooting guide