Hafele NOVA Digital Door Lock

Table of Contents

1. Basic Information
2. Installation Guide
3. Settings
4. Usage Instructions
5. Additional Usage Instructions

1. Basic Information

1.1 Precautions for Use

Please read and understand all instructions in this manual before use.

• Install the product away from areas exposed to rain or direct sunlight.
• When cleaning the product, gently wipe with a clean, dry cloth.
• Do not scratch the fingerprint sensor with sharp objects, as this may damage the product.
• Hafele is not responsible for any damage caused by failure to follow the manual.
• Do not clean the product with corrosive cleaning agents, as this may damage the product.
• Only use high-quality AA alkaline batteries. If a low battery warning appears, replace all batteries immediately.
• If the lock is not used for a long period, remove the batteries to maintain performance and extend battery life.

1.2 Product Specifications

1.3 Additional Functions

1.4 Product Overview

Exterior Unit Components:

• Fingerprint Sensor
• Touch Keypad
• Key Card Reader
• Status Indicator Light (Low Battery Warning)
• Speaker
• Manual Lock/Unlock Knob
• Lock/Unlock Button / Privacy Mode Button
• Reboot Button
• Emergency USB Type-C Power Port

Interior Unit Components:

• Battery Cover
• Release Pin
• Manual Lock/Unlock Knob

Included Accessories:

2. Installation Guide

2.1 Product Components

The installation kit includes the following components:

1. Exterior Unit
2. Strike Plate
3. Screws
4. Interior Unit Mounting Screws
5. Interior Unit
6. Optional Extension Module (Not included)
7. 4 x AA Alkaline Batteries
8. Battery Cover

2.2 Installation Guide for Nova / Quantum Locks

Required Tools:

• Hex screwdriver 2.5 mm

2.3 Installation Steps

1. Prepare the Door: Determine the drilling position according to the provided template. Ensure the height from the floor is 1 - 1.2 meters. Drill holes as specified.
2. Install the Strike Plate: Install the strike plate using 3 screws. Adjust screw length according to the table on page 8.
3. Install the Interior Unit: Follow steps A to C below.
• A: Connect the wires to the corresponding connectors on the interior unit.
• B: Ensure the wire exits from the correct side of the mounting plate and tuck any excess wire into the green-marked area. Do not tuck wires into the red-marked area.
• C: Align the interior unit with the mounting plate without applying excessive force. Proceed to step 4.
4. Secure the Interior Unit: Ensure the interior unit is flush with the mounting plate and the screw holes are visible. Carefully tighten the 4 mounting screws with the hex wrench.
5. Install Batteries: Insert 4 new AA alkaline batteries. Do not use rechargeable batteries (NiMh) as they have lower voltage.
6. Finalize Installation: The lock will now initialize. Install the battery cover by aligning it, pressing the release pin, and sliding it down until it locks securely.

Note: After installation and connecting the batteries, the lock system should initialize. You can then proceed to the next setup steps.

Caution: After powering on, the lock system will be in Demo Mode. In this mode, any unregistered fingerprint, key card, or passcode can be used to unlock the door.

3. Settings

3.1 Settings Menu

Note: Press the [*] button twice to enter the settings menu. The factory default admin passcode is 123456.

• 1. Add User Data
• 1. Add Admin User Data (Passcode, Fingerprint, Key Card)
• 2. Add General User Data (Passcode, Fingerprint, Key Card)
• 2. Delete User Data
• 1. Delete all General User Data
• 2. Additional User Settings
• 3. Additional Function Settings
• 1. Pair Remote Control
• 2. Set Dual Unlock
• 3. Set VDP/Intercom Connection
• 4. Set Electric Door Operator Connection
• 4. Network Settings
• 1. Set Bluetooth Module
• 2. Set RF Module
• 3. Set Extension Module
• 5. Voice Command Settings
• 1. Male Voice
• 2. Female Voice

3.2 Demo Mode

Demo Mode (First Use / After Factory Reset):

1. Touch the lock screen.
2. Select an unlock method (Fingerprint, Key Card, or factory default passcode 123456).

Caution: Fingerprints, unregistered key cards, or the factory default passcode 123456 can be used to unlock the device.

Status Indicators:

• Green Light: Unlock successful
• Red Light: Unlock failed

3.3 Initial Setup

Registering Admin or Owner Data:

1. Touch the lock screen.
2. Press [*] twice to enter the settings menu.
3. Press [1] - Add User Data.
4. Press [1] - Register Admin Data.
5. Verify with the factory default admin passcode [123456] and press [#].
6. Press [1] - Add Admin Passcode, [2] - Add Admin Fingerprint, or [3] - Add Admin Key Card.

Cautions:

• When first using the device, the user must register admin data before proceeding to other settings.
• The initial setup passcode is 123456.
• Ensure your finger is clean and dry before using the fingerprint sensor. Dirt, oil, and moisture can affect fingerprint registration.

3.4 Adding General User Data (Admin data must be registered first)

Note: If the lock is not connected to the app via Bluetooth, only basic user data addition and settings can be performed. It is recommended to connect the lock to the app for more comprehensive user management and settings.

Note: User data added via the lock's settings menu will also appear in the mobile app. You can later match user data (for unlocking) with user data in the app.

1. Touch the lock screen.
2. Press [*] twice to enter the settings menu.
3. Press [2] - Add General User Data.
4. Verify with admin data.
5. Press [1] - Add User Data.
6. Press [1] - Add User Passcode, [2] - Add User Fingerprint, or [3] - Add User Key Card.

3.5 Deleting All General User Data

1. Touch the lock screen.
2. Press [*] twice to enter the settings menu.
3. Press [1] - Delete all General User Data.
4. Verify with admin data.
5. Press [2] - Delete User Data.
6. Press [#] to confirm, or [*] to cancel.

Cautions:

• This action will delete all general user data at once. To delete general user data individually, please use the mobile app instead.
• Admin user data will not be deleted. Only a factory reset can delete admin data.

3.6 Additional Settings

Note: This function is designed for wireless accessory connection. Please contact Hafele customer service for more information.

1. Touch the lock screen.
2. Press [*] twice to enter the settings menu.
3. Verify with admin data.
4. Press [3] - Additional Settings.

Caution: This accessory may not be available in all countries and may require professional setup. Please contact Hafele customer service for more information.

3.7 Network Settings

Note: By default, all wireless communication modules of the lock are disabled. To connect with the Hafele Smart Living app or RF remote control, you must enable the respective module first.

A. Bluetooth Module Settings / Pairing with Smartphone App

1. Scan the QR code below to download the "Hafele Smart Living" app from the Apple Store or Google Play.
2. Create a user account or log in with an existing account.
3. Enable Bluetooth and ensure your smartphone is connected to the internet.
4. Activate connection mode on the lock device.
• Touch the lock screen.
• Press [*] twice to enter the settings menu.
• Verify with admin data.
• Press [4] - Network Settings.
• Press [1] - Bluetooth Module Settings.
• 1 or 2: Enable Bluetooth module and initiate app connection, or disable Bluetooth module and remove app connection.
5. Tap "Add device" in the top right corner of the app. On the next screen, the app will display connectable locks with an "Add" button.
6. Tap "Add" to start the connection, then tap "Done" to complete the pairing process.
7. You can now manage user data and other lock settings through the app.

B. RF Module Settings

Note: This function is designed for wireless accessory connection. Please contact Hafele customer service for more information.

1. Touch the lock screen.
2. Press [*] twice to enter the settings menu.
3. Verify with admin data.
4. Press [4] - Network Settings.
5. Press [2] - RF Module Settings.
6. 1 or 2: Enable RF module or disable RF module.

C. Extension Module Settings

Note: This function is designed for use with IO modules to connect with third-party systems and is not a standard feature for general use. This system is prepared for specific projects with additional usage requirements.

3.8 Voice Command Settings

1. Touch the lock screen.
2. Press [*] twice to enter the settings menu.
3. Verify with admin data.
4. Press [5] - Voice Command Settings.
5. 1 or 2: Select Male Voice or Female Voice.

4. Usage Instructions

4.1 Exterior and Interior Unit Details

Exterior Unit:

• Fingerprint Sensor
• Touch Keypad
• Key Card Reader
• Status Indicator Light (Low Battery Warning)
• Speaker
• Manual Lock/Unlock Knob
• Lock/Unlock Button / Privacy Mode Button
• Reboot Button
• Emergency USB Type-C Power Port

Interior Unit:

• Battery Cover
• Release Pin
• Manual Lock/Unlock Knob

4.2 Status Indicator Lights

• Device Status Light: Blue light indicates the lock is active. Green light indicates successful authentication. Red light indicates failed authentication.
• Low Battery Warning Light: A flashing red light and audible alert (even in silent mode) indicate low battery.
• Lock System Status: If there are 6 consecutive incorrect unlock attempts, the system will enter a locked state for 90 seconds with an audible alert and a red status light.

4.3 Locking and Unlocking the Door

1. Locking the Door: The door locks automatically within 6 seconds after closing (Auto-lock function).
2. Unlocking from Outside:
   • Fingerprint Unlock: Place a registered fingerprint on the sensor.
   • Key Card Unlock: Tap a registered key card on the reader on the touch keypad.
   • Passcode Unlock: Touch the screen to activate. Enter your 6-8 digit registered passcode and press [#] to confirm.
3. Unlocking from Inside:
   • Press the unlock button on the interior unit twice consecutively.
   • Push the knob on the interior unit towards the body until it clicks, then turn upwards to retract the bolt and unlock the door.

4.4 Privacy Mode

Caution: Privacy Mode is designed to prevent general users and app users from unlocking the door from the outside. Only the administrator's (owner's) data can unlock the door in this mode.

• Activation: Wait for the auto-lock to engage, then press and hold the unlock button on the interior unit for 5 seconds until you hear "Privacy Mode On" and the unlock button flashes red every 10 seconds.
• Deactivation: To turn off Privacy Mode, press the unlock button on the interior unit twice consecutively and wait for the auto-lock to engage.

Note: After activating Privacy Mode, anyone attempting to unlock the door from the outside will hear a "Privacy mode ON" alert.

4.5 Passage Mode (Always Unlocked)

Caution: When Passage Mode is activated, the bolt will not extend after the door is closed, leaving the door unlocked. Unregistered users can open the door at any time.

• Activation: Unlock the door with registered user data. The keypad lights will illuminate for 6 seconds. Press and hold the number "6" for 3 seconds to activate Passage Mode.
• Deactivation: Unlock the door with registered user data. The number "6" on the keypad will light up. Press and hold the number "6" for 3 seconds to deactivate Passage Mode.

Note: After activating Passage Mode, anyone attempting to unlock the door from the outside will hear a "Passage mode Enabled" alert. While in Passage Mode, you can lock the door by pressing the lock button on the interior unit once, and unlock it by pressing the lock button twice consecutively or by entering registered data on the exterior unit (the lock remains in Passage Mode).

4.6 Important Information - Bluetooth App Connection

Thank you for choosing the Hafele digital door lock. For optimal functionality, this lock is designed to connect to your smartphone via Bluetooth, with a range of approximately 15-20 meters. For remote access or real-time lock data from anywhere, you will need to purchase the Wi-Fi Multimode Gateway (Product Code: 499.21.220). Please contact Hafele customer service for more information.

4.7 Hafele Smart Living Application

Functions in the Hafele Smart Living Application:

• Unlock via Application: Unlock the door within Bluetooth range using the smartphone app. You can also grant unlocking permissions to family members using the app.
• Manage Unlock Data / Access Rights: Fully manage user data and access rights for family members through the app, including adding or deleting fingerprints, key cards, or passcodes for each user.
• Create Temporary Passcodes: Users can create time-limited passcodes via the app when the lock is in Wi-Fi connection mode (when used with the Wi-Fi Multimode Gateway). Random passcode generation is also available for offline use, allowing temporary access without an internet connection.
• Lock Settings: In the app, users can enable/disable Passage Mode (always unlocked), Double Authentication, and adjust the voice guidance volume.

Caution: Continuous use of app functions or connection to the Wi-Fi Multimode Gateway will reduce battery life faster than normal.

4.8 Using the Hafele Smart Living Application

1. Main Screen

• 1. Lock Name: Tap the icon to change the lock's name.
• 2. Battery Status: Displays the current battery level.
• 3. Door Status: Shows whether the door is locked or unlocked.
• 4. Passage Mode Status: Indicates if Passage Mode is active.
• 5. Privacy Mode Status: Indicates if Privacy Mode is active.
• 6. Activity Log: Shows recent door access events and notifications.
• 7. Temporary Password Management: Manage temporary passcodes.
• 8. Member Management: Manage unlock data / access rights for family members.
• 9. Smart Scenes: Set up automated actions (for smart home systems).
• 10. Lock Settings: Access various lock settings.
• 11. Unlock Button: Unlock the door directly from the app.

2. Settings

• 1. Remote Unlock Permissions: You can disable remote unlocking via the app or restrict it to administrators only.
• 2. Enable/Disable Passage Mode: When enabled, the lock remains unlocked at all times. Unregistered users can open the door without authentication.
• 3. Enable/Disable Double Authentication: Also known as High-Security Mode. When enabled, users must use two unlocking methods (e.g., fingerprint + passcode) to unlock the door.
• 4. Lock Volume: Adjust the lock's volume to three levels (Mute, Normal, Loud).

3. Unlock Data Added via Lock Menu

Unlock data added directly through the lock's settings menu will appear here. You may need to associate this data with a member in the app.

• Admin/Owner Data: Appears first in the list (e.g., Finger1, Card1).
• General User Data: Starts from the second entry (e.g., Finger2, Card2).

4. Adding Unlock Data via App

• Family Members: These are users you share your "Home" and all smart home devices with. Users must create an app account to join your "Home". The homeowner can add, assign permissions, or remove users from the "Home Management" section.
• Shared Access Members: Other app users to whom you have granted access to this lock.
• You can add/delete and manage all user unlock data for your lock. Select to view data as shown on the right.

5. Creating Temporary Passcodes

• Custom Passcode: Requires the lock to be online at all times. You can set a custom passcode and name it. The lock must be active and connected to the app for the passcode to be transferred to the lock's memory. You can check the transfer status by clicking "Record" in the top right corner of the app.
• Random Passcodes (Time-Limited, One-Time, Dynamic): These can be generated offline. The system automatically assigns numbers. The lock verifies the passcode using an algorithm.
• Clearing Code: Since the random passcodes (item 2) are not stored in the lock's memory, they must be deleted by entering the Clearing Code on the lock itself.

Passcode Type Comparison Table:

5. Additional Usage Instructions

5.1 Emergency Power Supply in Case of Battery Depletion

If the batteries are depleted and the lock is unusable, follow these steps to restore functionality:

1. Connect a 5V power source to the USB-C port on the exterior unit. Wait approximately 10 seconds for the lock to initialize and unlock the door.
2. Replace all batteries with new AA alkaline batteries (4 pcs).

5.2 Removing Batteries

To remove the battery cover:

1. Gently press the battery cover release pin with a paperclip or similar object, then slide the cover upwards. It should not require much force if done correctly.
2. Insert 4 AA alkaline batteries (do not mix old and new batteries). Then, reinstall the battery cover by pressing the release pin down and sliding the cover downwards to secure it.

5.3 Reset to Factory Defaults

Caution: This reset will delete all user data and settings, including app connections and any connected accessories!

1. Locate the reset button on the interior unit, below the battery compartment.
2. Press and hold the reset button gently with a paperclip or similar object until you hear 5 short beeps and the "Please wait" prompt.
3. The lock will reboot and confirm with an "Initialization Successful" prompt.

5.4 Troubleshooting