Hornbill Smart Lock: Installation, Setup, and Usage Guide
Hello dear customer,
This is Vivian from Hornbill. Thank you for your support and purchase. We hope this guide helps you. If you have any questions, please let us know. We will do our best to assist you.
Contact Information:
- Email: happyjourneycc1@outlook.com
- WhatsApp: +8617688933815 [WhatsApp]
- Skype: Vivianhornbill [Skype]
1. Installation Guide
Step-by-step installation instructions for your smart lock.
▶️ [Video Tutorial: Smart Lock Installation]
Note: If the knob does not unlock the door, or if only the key unlocks the door, please pull the key first. Reinstall the smart lock by adjusting the flat ruler 90/180 degrees to ensure it is horizontal. This will allow the App or passcode to unlock/lock the door. Please check this video for details.
▶️ [Video Tutorial: Flat Ruler Adjustment]
2. Remote Unlock via App
How to enable and use the remote unlock feature on the Hornbill app.
- A. Settings → Unlock Remotely → Turn On: ▶️ [Video Tutorial]
- B. How to unlock or lock the door: ▶️ [Video Tutorial]
- C. How the app displays the current locked/unlocked status: ▶️ [Video Tutorial]
3. Adjusting the Deadbolt Depth
Instructions on how to adjust the deadbolt to fit depths from 60mm to 70mm.
▶️ [Video Tutorial: Adjusting Deadbolt Depth]
4. Touch Unlock Feature
How to enable the touch-to-unlock functionality.
▶️ [Video Tutorial: Touch Unlock Setup]
5. Resetting Your Smart Lock
To reset the lock, locate the reset button under the inside dock. Remove one battery, then reinsert it. Press and hold the button for 10 seconds until you hear a "DiDi" sound. The smart lock will then be reset.
▶️ [Video Tutorial: Resetting the Lock]
6. Setting Custom Passcodes
Click "Generate Passcode" → "Custom". Name your code and set a 4-9 digit length.
▶️ [Video Tutorial: Setting Custom Passcodes]
7. Generating Guest Passcodes
You can generate permanent, timed, or one-time custom passcodes for guests.
▶️ [Video Tutorial: Generating Guest Passcodes]
8. Auto-Lock Time Configuration
Set the auto-lock time by navigating to Settings → Auto Lock → Current Setting → Custom, and enter your desired time. The door lock will automatically lock after 180 seconds (3 minutes) if not otherwise specified.
▶️ [Video Tutorial: Setting Auto-Lock Time]
9. Alexa Voice Control
Enable Alexa to unlock your door. Check the video for setup instructions on the App and Voice button, and remember your voice code.
▶️ [Video Tutorial: Alexa Voice Control Setup]
10. Battery Cover Removal and Installation
Instructions on how to remove and install the battery cover.
▶️ [Video Tutorial: Battery Cover]
11. Using the Physical Key
How to use the physical key to unlock or lock the door.
▶️ [Video Tutorial: Physical Key Usage]
12. Disabling Touch Unlock
Turn off the touch-to-unlock button. When the touch button is active, touching the keypad unlocks the door.
▶️ [Video Tutorial: Disabling Touch Unlock]
13. Admin and Authorized User Setup
Create an administrator and authorize other users, such as your spouse, to control the same lock. Ensure you enter the phone number in the format: +1XXXXXXXXXX (including the country code). The authorized user needs to download the Hornbill app, register an account with their phone number, and log in to control the lock.
▶️ [Video Tutorial: Admin Setup]
▶️ [Video Tutorial: Authorizing Users]
14. Remote Door Lock/Unlock
To remotely unlock your door, click the small button near the main lock. To remotely lock your door, long-press the main lock button.
▶️ [Video Tutorial: Remote Lock/Unlock]
15. Checking Door Status via App
How the Hornbill app displays the current locked or unlocked status of your door lock.
▶️ [Video Tutorial: App Status Display]
Door Handle Installation Adjustment
Proper adjustment is crucial for correct operation based on your door's handle orientation.
A. For Left-Handle Doors
If your door has a left-side handle:
- On the back assembly, adjust the toggle button to "L".
- Ensure the knob is in a horizontal position when the deadbolt is in the unlocked status.
B. For Right-Handle Doors
If your door has a right-side handle:
- On the back assembly, adjust the toggle button to "R".
- Ensure the knob is in a vertical position when the deadbolt is in the unlocked status.
