Tuya Smart Camera Quick Operation Manual

Main Function Description

• Video Cloud Storage
• TF Card Storage
• Infrared Night Vision
• Video Streaming
• Pan & Tilt
• Motion Detection
• Android Supported
• Two-way Audio
• Remote Monitor
• Wireless Wifi
• High Definition Recording
• Remote Switch
• Audible Alarm
• Schedule Recording

Download for App

Scan QR code to download the 'Tuya' app from the App Store or App Market. Alternatively, search for 'Tuya' in your device's app store.

Supported Platforms: iOS and Android

Register / Log in with existing account

1. Register

If you do not have an App account, you can register one. Click 'Create New Account', agree to the Privacy Policy, and enter your mobile number or email address to register.

2. Log in with existing account

If you already have an account, skip the registration process by clicking 'Log in with existing account'. Enter your registered mobile number or email address and password to log in. You can also log in using WeChat or QQ by authorizing access.

Add Device

The app supports QR code net-pairing (recommended) and Wi-Fi fast connection. You can also choose to add devices via other options.

A. QR code net-pairing (Recommended)

1. Power on the camera. You should hear a broadcast: "Wait for Wi-Fi config". If not, press the 'reset' button to restore factory settings.
2. When your mobile phone is connected to Wi-Fi, click 'Add Device' on the App Home screen.
3. Select 'Security & Sensor' then 'Smart Camera', and click 'Next Step'.
4. Enter your Wi-Fi account and password, then click 'Confirm'.
5. Hold your mobile phone screen in front of the camera at a distance of 15 to 20 cm. Avoid shaking the phone during scanning.
6. When you hear "Connect Router", click 'Connect Internet' and wait for the connection.
7. Device added successfully. You can choose the device name and room scene.

B. WIFI Fast Connection

Connect the device following the steps above, skipping figures 5 and 6.

Important Note: The product only supports 2.4GHz Wi-Fi networks. Ensure your router, mobile, and device are close to each other for a quick configuration. Avoid special characters in your Wi-Fi password.

Function Description

• Device Name: Modify the device name and location.
• Video Cloud Storage: Purchase this service to encrypt and upload video records to the server for anytime viewing.
• Mobile phone notification: Purchase this service to receive automatic notifications on your mobile phone when triggered conditions are met. Supports multiple-number notification.
• Share Device: Share the device with others by entering their mobile phone number (must be registered with a Tuya App account).
• Motion detection: Enable motion detection and set the alarm sensitivity.
• Memory card settings: Manage SD card settings.
• Firmware Information: Supports OTA Remote Upgrade. Do not disconnect during upgrading.
• Value-added Service Purchase: Purchase video cloud storage service as needed.

Real-time preview interface

The real-time preview interface includes the following controls:

1. Setting & Management
2. Wi-Fi signal strength
3. Sound switch
4. SD/HD
5. Full screen
6. Screenshot
7. Voice chat
8. Record live view
9. Playback of video
10. PTZ control: Rotate the camera up/down to capture any desired view.
11. Motion detection alarm: Set alarm levels for accurate notifications of anomalies.

Click " " in the upper right corner of the control page for management and setting of the device.

• Device Information: View Device ID, Wi-Fi signal strength, IP address, Mac address, and Device time zone.

Click "Me" on the Home of the App for more services

1. Voice Service:

Click on the corresponding speaker for connection instructions.

2. Other Services:

• IFTTT: Instructions on how to connect to IFTTT.
• Value-added Service Orders: View purchasing records for value-added services.
• AI smart detection: Receive event pictures reported by the smart camera.

After-sale instructions

• Refer to the actual product; the manual is for reference only.
• Product updates may occur without prior notice. Check the official website for the latest information.
• The manual contains basic function descriptions; check the operation for details.
• Contact the supplier or company if you encounter any problems.
• While efforts have been made to ensure accuracy, deviations may occur. The company's final interpretation prevails in case of questions or disputes.
• The user assumes responsibility for any loss caused by not following the instruction manual.

This manual is suitable for consumer products.

Instructions for warranty

Warranty period: One year. This warranty card applies to the product series purchased from the company. Please keep this card for service.

Product warranty card details: Product name, Date of purchase, Shopping mall, Customer name, Telephone, Work unit, Contact address, Model, Distributor, Occupation, Zip code.

Troubleshooting

Q: Fail to add device during net-pairing?
A: Ensure the mobile phone and device are connected to a 2.4GHz router and the correct Wi-Fi password is entered.

Q: Still fail to add device after re-scanning?
A: Restart the device or power it off and try again.

Q: The device cannot preview?
A: Check for weak Wi-Fi signal. Move the camera closer to the router. If issues persist, reset the device and add it again.

Q: Why is the device still on the list after resetting?
A: Resetting the camera only affects network configuration. You must log in to the App to delete the camera from the list.

Q: How to connect the camera to another router?
A: Log in to the App, delete and reset the device, then configure it again through the App.

Q: Why the device cannot identify SD card?
A: Insert/remove the SD card after powering off the device. Ensure the SD card is functional and formatted as FAT32. An unstable network may cause the "could not find SD card" message.

Q: The device is online with an alarm event, but the mobile phone cannot receive information?
A: Confirm that App notifications are enabled in your mobile phone's settings. Alarms typically appear in the notification bar. Ensure notification sounds or vibrations are set. You will not receive alarms when actively viewing live video, as the system assumes you are focused on the monitoring.

FCC Warning

This device complies with part 15 of the FCC rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.