Tuya
Quick-operation Manual
video cloud storage
1. Main Function Description
Features include:
- TF Card Storage
- Infrared Night Vision
- Video Streaming
- Pan & Tilt
- Motion Detection
- Two-way Audio
- Remote Monitor
- Wireless Wifi
- High Definition Recording
- Remote Switch
- Audible Alarm
- Schedule Recording
2. Download for App
Scan QR code to download the "Tuya" app from the App Store or App Market. The product supports both iOS and Android.
Note: The product only supports 2.4GHz Wi-Fi network. It does not support 5GHz Wi-Fi network. Before configuring Wi-Fi, please set the router parameters. The Wi-Fi password should not contain special characters like ~!@#$%^&*(). When configuring Wi-Fi, ensure your router, mobile, and device are as close as possible for a quick configuration.
3. Register / Log in with existing account
1. Register
If you do not have an App account yet, you can register an account or log in via SMS verification code. Click "Create New Account", agree to the Privacy Policy, and enter your mobile number or email address for registration.
2. Log in with existing account
If you have already registered, click "Log in with existing account". You can log in using your registered mobile number or email address and password. Alternatively, you can log in using WeChat or QQ by authorizing access.
The system automatically selects the current Country/Region, or you can manually select it.
4. Add Device
A. QR code net-pairing (Recommended)
Power the camera. You should hear a broadcast "Wait for Wi-Fi config". If not, click "reset" to restore factory settings.
When your mobile phone is connected to Wi-Fi, click "Add Device" on the App Home, select "Security & Sensor" → "Smart Camera", and click "next step".
Enter your Wi-Fi account and password, then click "Confirm".
Hold your mobile phone screen in front of the camera, with a distance of 15 to 20 cm. Try not to shake the mobile phone during scanning.
When you hear "Connect Router", click "Connect Internet" and wait for connecting.
Device added successfully. You can choose the device name and room scene.
B. WIFI Fast Connection Distribution Network
The device can be connected according to the above steps, skipping Figure 5 and Figure 6.
5. Function description
Real-time preview interface
The interface includes:
- Device Name: Modify the device name and location.
- Share Device: Share the device to others by entering their mobile phone number (must be registered with a Tuya App account).
- Motion detection: Set the motion detection switch and sensitivity.
- Memory card settings: Switch for memory card functionality.
- Firmware Information: Supports OTA Remote Upgrade (Do not disconnect during upgrading).
- Value-added Service Purchase: For video cloud storage service (optional).
The interface also provides controls for:
- 1. Setting & Management
- 2. Wi-Fi signal strength
- 3. Sound switch
- 4. SD/HD
- 5. Full screen
- 6. Screenshot
- 7. Voice chat
- 8. Record live view
- 9. Playback of video
- 10. PTZ control: Rotate the camera up and down to capture any desired view.
- 11. Motion detection alarm: Receive notifications for anomalies detected by the smart camera. Adjust the alarm level based on the camera's field of view for better accuracy.
6.
Device Information: View Device ID, Wi-Fi signal strength, IP address, Mac address, and Device time zone.
7. Click "Me" on the Home of the App for more services
1. Voice Service:
Click on the corresponding speaker for connection descriptions.
2. Other Services:
- IFTTT: Instructions on how to connect to IFTTT.
- Value-added Service Orders: View purchase records of value-added services.
- AI smart detection: Push event pictures reported by the smart camera.
After-sale Instructions
- Please refer to the real product; the manual is for reference only.
- The product is updated in real time and may upgrade without prior notice. Check the official website for the latest information.
- This manual contains basic function descriptions. Please check the operation.
- If you encounter any problems while using the camera, contact the supplier or company promptly.
- While efforts have been made to ensure comprehensive and accurate manual content, deviations from the actual situation may occur. Refer to the company's final interpretation in case of questions or disputes.
- Any loss caused by not following the instruction manual will be borne by the user.
This manual is suitable for consumer products.
Instructions for warranty
Warranty period: One year. This warranty card applies to the product series purchased from the company. Please keep this card for better service.
| Product name | Model |
| Date of purchase | Distributor |
| Shopping mall | Occupation |
| Customer name | Zip code |
| Telephone | |
| Work unit | |
| Contact address |
Product warranty card
Troubleshooting Guide
Q: Fail to add device during net-pairing?
A: Ensure the mobile phone and device are connected to a 2.4GHz router. Verify the correct Wi-Fi password is entered.
Q: Still fail to add device after re-scanning?
A: Restart the device or power it off, then try again.
Q: The device cannot preview?
A: Check for weak Wi-Fi signal. Place the camera closer to the router. If issues persist, reset the device and add it again.
Q: Why the device is still on the list after resetting the device?
A: Resetting the device only restores network configuration, not the App configuration. You must log in to the App to delete the camera from the list.
Q: How to connect the camera to another router?
A: Log in to the App, delete and reset the device, then configure it again through the App.
Q: Why the device cannot identify SD card?
A: It is recommended to insert/remove the SD card after powering off the device. Check if the SD card is functional and formatted as FAT32. The App may show "could not find SD card" due to unstable network conditions.
Q: The device is online and has an alarm event, but the mobile phone cannot receive the information?
A: Confirm that the App is allowed to send notifications in your mobile phone's settings. Normally, an alert appears in the notification bar. Ensure notification sounds or vibrations are enabled on your phone. When viewing live video in the App, alarm notifications are typically suppressed as the user is actively monitoring.
