Anker PowerCore Essential 20000
Charge Fast, Live More
Checking Battery Level
To check the remaining battery level of your PowerCore Essential 20000, press the power button.
Four LED indicators show the battery status:
- 0%-25%
- 25%-50%
- 50%-75%
- 75%-100%
Charging Your Devices
The PowerCore Essential 20000 features USB-A output ports designed to charge your phones, tablets, and other compatible devices.
Simply connect your device to one of the USB-A ports using your charging cable.
Recharging the PowerCore
To recharge the PowerCore Essential 20000 itself, use either the USB-C input port or the Micro USB input port.
Connect a compatible charger and cable to one of these ports.
Trickle-Charging Mode
This mode is ideal for charging low-power accessories such as headphones or Bluetooth devices that may not be recognized by standard charging protocols.
To activate trickle-charging mode: Double-click the power button or press and hold it for 3 seconds.
The LED indicators will remain lit, indicating trickle-charging mode is active.
To exit trickle-charging mode: Click the power button once.
The LED indicators will return to showing the battery level.
Support and Warranty
18-Month Limited Warranty
Your Anker product is covered by an 18-month limited warranty from the date of purchase. This warranty covers manufacturing defects. Please note that your statutory consumer rights remain unaffected.
Lifetime Technical Support
Anker provides lifetime technical support for its products. Should you have any questions or require assistance, Anker is available to help.
Contact Information
- Email: support@anker.com
- United States: +1 (800) 988 7973 (Mon-Fri 9:00 - 17:00 PT)
- United Kingdom: +44 (0) 1604 936200 (Mon-Fri 6:00 - 11:00 GMT)
- Germany: +49 (0) 69 9579 7960 (Mon-Fri 6:00 - 11:00 CET)
- Japan: 0344557823 (Mon-Fri 9:00 - 17:00 JST)
- China: +864000550036 (Mon-Fri 9:00 - 17:30 CST)
- Middle East & Africa: +971 42463266 (Sun-Thu 9:00 - 17:00 GMT+4)
- UAE: +971 8000320817 (Sun-Thu 9:00 - 17:30 GMT+4)
- KSA: +966 8008500030 (Sun-Thu 8:00 - 16:30 GMT+3)
- Kuwait: +965 22069086 (Sun-Thu 8:00 - 16:30 GMT+3)
- Egypt: +20 8000000826 (Sun-Thu 7:00 - 15:30 GMT+2)
Online Resources
- Website: anker.com/support
- Social Media: @anker_official, @anker_jp, @Anker Deutschland, @Anker Japan, @Anker, @AnkerOfficial, @Anker_JP
