Hiboy Max V2 Electric Scooter

Introduction

The manufacturer reserves the right to make changes to the product and update this manual at any time. Visit www.hiboy.com to download the latest user manual.

Model: MAX V2

Contents

• 1. Package Contents
• 2. Product Overview
• 3. Assembly
• 4. Charging
• 5. Quick Start
• 6. HIBOY MAX APP
• 7. How to Ride
• 8. Riding Notice
• 9. Dangerous Actions (No Attempting!)
• 10. Safety Instructions
• 11. Folding and Carrying
• 12. Daily Care and Maintenance
• 13. Specifications
• 14. Limited Warranty Statement
• Question & Answer
• Contact Us

1. Package Contents

• 8 x Screws
• Toolkit [toolkit]
• Charger [charger]

Carefully check package contents. If anything is missing or damaged, please contact Hiboy customer service for support: us.support@hiboy.com

3. Assembly

1. Step on the folding latch [folding latch], unfold the stem and push it hard until you hear a clear click. Then unfold the kickstand [kickstand] to support the scooter.

   Note: Ensure it locks into place. Aim at the arrows [assembly arrow] to connect.

2. Connect the power cable [power cable]. Attach the handlebar [handle] to the stem. Then tighten the screws onto both sides of the stem with the included allen wrench [allen wrench].

   Note the direction [direction indicator].

3. Connect the brake cable [brake cable]. Install the bell [bell] with the screwdriver on the left side and install the brake [brake] with the allen wrench on the right side.

4. Screw the two handles [handles] to the handlebar. Then verify that your scooter powers on and off using the [power button].

4. Charging

Open the rubber plug [rubber plug] and insert the charging plug [charging plug]. Fill and fix the rubber plug after charging.

Note: Do not turn on the scooter while charging. The scooter will be fully charged when the LED light on the charger changes from [charging light red] to [charging light green]. It is not recommended to charge the scooter for excessively long periods. Do not connect the charger if the charging port is wet. Cover the charging port when not in use.

5. Quick Start

1. Power On/Off: Press the [power button] for 3 seconds.
2. Speed Modes: Tap the [power button] to switch modes.
   • Beginner mode: "S" gear characters display in blue [S gear indicator blue].
   • Normal mode: "S" gear characters display in yellow [S gear indicator yellow].
   • Sports mode: "S" gear characters display in red [S gear indicator red].
3. Headlights: Double-tap the [power button] to turn headlights on/off.
4. Units: Triple-tap the [power button] to switch between KM/H and Mph.
5. Startup Settings:
   • Kick Start: Stand on the base with one foot and propel yourself with the other foot.
   • Zero Start: Start the scooter directly by pressing the throttle. (You can change startup settings via the HIBOY MAX app).
6. Cruise Control: Keep the accelerator [accelerator] pressed for 6 seconds at 7 Mph (or faster) to activate. A beep [beep] will sound, and the scooter will maintain speed. Deactivate by pressing the accelerator again or applying the brake.
7. Error Codes: A light-up icon on the display will remind you if the scooter is out of action.
8. Braking: The MAX scooter is equipped with a dual braking system: disc brake [disc brake] and electronic brake [electronic brake]. The disc brake controls the rear wheel, and the electronic brake controls the front-wheel motor. It is highly recommended to use the disc brake preferentially for stopping. Sudden use of the electronic brake, especially at high speeds, can lead to falls.

6. HIBOY MAX APP

Download "HIBOY MAX" from the "App Store" (iPhone) or "Google Play" (Android) and connect to your scooter.

1. Install the App.
2. Power on the HIBOY MAX Electric Scooter.
3. Connect via Bluetooth. The Bluetooth pin is "000000" if needed. The [Bluetooth icon] will appear and remain illuminated when the connection is successful.

You can now use the app to check scooter status and interact with other users.

7. How to Ride

Before riding: Wear helmets [helmet] and knee pads [knee pads] to prevent falls and injuries. Do not keep your feet on the rear mudguard [rear mudguard].

1. Turn on the scooter and check the electricity indicator [electricity indicator].
2. Stand on the footrest [footrest] with one foot and push off with the other foot to start gliding.
3. When the scooter starts to glide, place both feet on the footrest and press the accelerator [accelerator].
4. Release the accelerator to reduce speed slowly.
5. Press the throttle [throttle] again or the brake lever [brake lever] to deactivate cruise control. Use the disc brake [disc brake] first to slow down, then use the e-brake [electronic brake] to stop the scooter completely.
6. Tilt your body towards the steering direction as you turn, and slowly turn the handlebar [handlebar].

8. Riding Notice

• Do not ride in the rain.
• Please keep a medium or low speed when riding through speed bumps, elevator door sills, bumpy roads, or other uneven surfaces. Slightly bend your knees to better adjust to these surfaces.
• Look out for doors, elevators, and other overhead obstacles [overhead obstacles].
• Do not accelerate when going downhill.

9. Dangerous Actions (No Attempting!)

• Do not press the throttle [throttle] when walking with the scooter.
• Always steer clear of obstacles [obstacles].
• Do not hang bags or other heavy stuff on the handlebar [handlebar].
• Keep both feet on the deck [deck] at all times.
• Do not ride in traffic lanes or residential areas where vehicles and pedestrians are both allowed.
• Do not turn the handlebar [handlebar] violently during high-speed riding.
• Do not ride in puddles higher than 0.79 inches [puddle warning].
• Do not ride with anyone else, including children [passenger warning].

10. Safety Instructions

The Hiboy Max electric scooter is a leisure device. When in public areas, it is considered a vehicle and subject to vehicle risks. Follow manual instructions and traffic laws. Understand that risks cannot be entirely avoided; others may violate regulations, and you are exposed to road accidents like walking or biking. The faster the scooter, the longer it takes to stop. On smooth surfaces, the scooter may slip, lose balance, and cause falls. Use caution, maintain proper speed and distance, especially in unfamiliar areas.

Pedestrian Interaction: Respect pedestrians' right of way. Do not startle them, especially children. When approaching pedestrians from behind, ring your bell [bell] to alert them and pass on their left (in countries where vehicles drive on the right). When crossing paths with pedestrians, keep to the right at a low speed. When crossing pedestrian areas, maintain the lowest speed or dismount.

Hiboy shall not be liable for financial losses, physical injuries, accidents, legal disputes, or other conflicts resulting from actions that violate user instructions.

Do not lend your scooter to individuals unfamiliar with its operation. If lending to friends, ensure they know how to operate it and wear safety gear.

Pre-Ride Check: Check the scooter before every use. If you notice loose parts, low battery alerts, excessive wear, strange sounds, malfunctions, or other abnormal conditions, stop riding.

11. Folding and Carrying

Ensure the scooter is turned off. To fold: press the brake [brake], step on the folding latch [folding latch] while pushing the handlebar [handlebar] forward with force, then fold the handlebar down. To unfold: step on the folding latch [folding latch] again, unfold the stem, and push the handlebar [handlebar] until a clear click is heard. Ensure the click is heard for proper locking.

For folding questions, visit www.hiboy.com for tutorial videos.

When folded, lift the scooter by the stem [stem] to carry.

12. Daily Care and Maintenance

Cleaning: Wipe scooter body stains with a damp cloth. For stubborn stains, use toothpaste [toothpaste] and a toothbrush [toothbrush], then wipe with a damp cloth.

Notes: Do not use alcohol, gasoline, kerosene, or other corrosive solvents. Do not wash the board with high-pressure water spray. Ensure the scooter is off, the charging cable is unplugged, and the rubber flap [rubber flap] is closed during cleaning to prevent electric shock or major problems due to water leakage.

Storage: Keep the scooter indoors in a dry and cool place when not in use. Avoid prolonged outdoor storage. Excessive sunlight, overheating, and overcooling accelerate battery lifespan.

Battery Maintenance:

• Use original battery packs. Other models/brands may cause safety issues.
• Do not touch battery contacts. Do not dismantle or puncture the casing. Keep contacts away from metal objects to prevent short circuits, which can damage the battery or cause injury/death.
• Use original power adapters to avoid damage or fire.
• Properly dispose of used batteries according to local regulations to protect the environment.
• Fully charge the battery after every use to prolong its lifespan.

Storage Recommendations:

• Store in a cool, dry place between 14°F and 104°F (-10°C to 40°C). Humid environments can cause condensation or water accumulation, damaging the battery.
• Avoid recharging only after completely exhausting the battery. Charge when the battery is low.
• Charge the scooter every other month to preserve the battery.

Brake Adjustment:

• If the brake is too tight: Use the allen wrench [allen wrench] to loosen screws on the brake caliper [brake caliper]. Slightly adjust the brake cable [brake cable] to shorten the exposed length, then tighten screws.
• If the brake is too loose: Loosen screws. Slightly pull out the brake cable to lengthen the exposed length, then tighten screws.

13. Specifications

14. Limited Warranty Statement

30 DAY SATISFACTION GUARANTEED RETURN POLICY:

If unsatisfied with your purchase, you can return the product within 30 days of receipt for a refund. Express shipping costs are non-refundable. The seller is not responsible for lost packages or products received that cannot be verified. Returns with user-caused damage may be denied.

To qualify for a refund, all conditions must be met:

• A Return Merchandise Authorization (RMA) must be requested from Hiboy within 30 days of receipt. Contact us.support@hiboy.com.
• Return shipping costs are borne by the customer.
• Keep your receipt/invoice as proof of purchase for warranty service.
• Returned products must be in good physical condition (undamaged).
• All original accessories must be included.
• Returns without an RMA or missing parts may be refused.

LIMITED PRODUCT WARRANTY:

Seller warrants the original purchaser that the e-scooter will be free from defects in materials and workmanship under normal use for the specified period. Seller does not warrant uninterrupted or error-free operation and is not responsible for damage from failure to follow instructions.

Remedies: If a hardware defect is found and a valid claim is received within the warranty period, Seller will, at its option, repair the product using new or refurbished parts or replace it with a new or refurbished product. These are your sole remedies. Shipping and handling charges may apply. Replacement products are warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer.

How to Obtain Warranty Service: A Warranty Service Order must be requested from the seller within the Warranty Period. Contact us.support@hiboy.com. Deliver the product in original or equivalent packaging to the seller's specified address. Proof of purchase may be required.

Limitation of Damages: Seller shall not be liable for incidental, indirect, special, or consequential damages (including lost profits or data) arising from any breach of warranty or other legal theory, even if advised of the possibility of such damages. Some jurisdictions may not allow these limitations.

Question & Answer

Q1: What if the E-Scooter arrived missing an accessory or with a broken part?

A: Please take a photo and send it to Hiboy Support Team via email: us.support@hiboy.com. The team will reply soon and send the correct accessory or part replacement.

Q2: Is it possible to replace some components, for example, the rear cover?

A: Yes, please take a photo and send it to Hiboy Support Team via email: us.support@hiboy.com. The team will reply soon.

Q3: Why is my scooter hard to fold? What should I do?

A: The folding mechanism is designed to be slightly tight to ensure it doesn't fold itself while riding. For a new scooter, it might be difficult to fold. Try this: Hold the scooter, press the brake [brake], push the handlebar [handlebar] forward with force, and step on the latch [folding latch]. Ensure the scooter remains stable while folding. For further assistance, visit www.hiboy.com for tutorial videos.

Q4: What if the MAX scooter gets a 02 code and cannot accelerate?

A: First, check the accelerator wire [accelerator wire] for defects. Second, repeatedly press and release the accelerator. If the problem persists, contact Hiboy Support Team via us.support@hiboy.com for assistance and potential replacement of the accelerator.

Q5: Is there an Android/iOS app? What does it do?

A: Yes, the app is HIBOY MAX. Pair the Electric Scooter via Bluetooth (pin: "000000" if needed). Use the app to lock the scooter, view current speed, remaining power, and other real-time riding statistics. The Self-Checking system allows you to check the motor, battery, accelerator, and hall sensor. Regular scooter checks and firmware updates ensure optimal performance.

Contact Us

Contact Hiboy if you experience issues related to riding, maintenance, safety, or errors/faults with your Hiboy MAX V2.

HIBOY LIMITED
12178 4TH STREET. RANCHO CUCAMONGA. CA 91730

E-mail Service: us.support@hiboy.com

Follow us on social media: @Hiboy_Official, hiboyus, @HiboyUS, HiboyUS

Visit our website: www.hiboy.com