Insignia 14,000 BTU Portable Air Conditioner

Introduction

Congratulations on your purchase of a high-quality Insignia product. Your NS-AC14PWH8 represents the state of the art in portable air conditioner design and is designed for reliable and trouble-free performance.

Important Safety Instructions

[Warning] Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions.

• Do not use this machine near water.
• Clean only with a damp cloth.
• Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
• Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the machine.
• Do not attempt to modify or extend the power cord of this machine.
• Unplug this machine during lightning storms or when it will not be used for long periods of time.
• Make sure that the available AC power matches the voltage requirements of this machine.
• Do not handle the plug with wet hands. This could result in an electric shock.
• Unplug the power cord by holding the plug, never by pulling the cord.
• Do not turn the machine on or off by plugging or unplugging the power cord.
• Turn off the machine before unplugging it.
• Refer all servicing to qualified service personnel. Servicing is required when the machine has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the machine, the machine has been exposed to rain or moisture, does not operate normally, or has been dropped.
• To reduce the risk of fire or electric shock, do not expose this machine to rain, moisture, dripping, or splashing, and no objects filled with liquids should be placed on top of it.
• Batteries should not be exposed to excessive heat such as sunshine, fire, or the like.

[Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.]

Additional Precautions

• This machine is intended for household use. Do not use for any other purpose.
• Use this machine indoors in a dry location only. Do not use it outdoors.
• Do not place heavy objects on the machine, as this could damage the machine.
• Wipe the machine with a soft cloth to clean it. Do not use wax, thinner, or irritating detergents.
• Do not allow children or pets to drink the water discharged by the machine.
• Do not disassemble or attempt to repair the machine yourself.
• Do not plug this machine into an outlet with several other high electrical usage appliances.
• Keep the machine away from heat sources and avoid direct sunlight.
• If the machine is making a loud noise or producing an odor or smoke, switch it off, disconnect the plug, and immediately try to determine the cause.
• Do not place heavy objects on the power cord to avoid it being crushed and causing an electric shock.
• Do not put your fingers or hard objects into the outlet air guide bars.
• Turn the machine off and unplug it if there is water inside the machine, then contact qualified service personnel for servicing.
• Turn the machine off and unplug it before cleaning, moving, or servicing it.
• To avoid injury, do not allow children or other individuals with special needs to touch or operate the machine. The machine should only be used with adult supervision.
• Place the air conditioner on a flat surface and upright to ensure the normal operation of the compressor.
• Do not use the machine near gasoline or other flammable liquids.
• Do not use aerosol sprays or other solvents near the machine. This may cause plastic deformation or possibly damage the electrical components of the machine.
• The air conditioner unit must always be stored and transported upright, otherwise you may cause irreparable damage to the compressor. In case of doubt, wait for at least 24 hours before starting the air conditioning unit.
• Avoid restarting the air conditioning unit unless three minutes have passed since being turned off, or the compressor may get damaged.

Electric Shock Hazard

[Warning] Failure to follow these instructions can result in electric shock, fire, or death.

• This unit must be properly grounded.
• Do not, under any circumstances, cut or remove the grounding plug.
• If you do not have a properly grounded AC outlet, or if there is any doubt that the outlet is not properly grounded, a qualified electrician should check the outlet and circuit and, if necessary, install a properly grounded outlet.
• This air conditioner must be plugged into a grounded 120V, 60 Hz AC outlet, protected by a 15 amp time-delay fuse or circuit breaker.
• This air conditioner must be installed in accordance with national wiring codes.
• Do not alter or modify the plug or cord of this air conditioner. If the power cord becomes worn or damaged, the cord should only be replaced by a qualified service technician using genuine replacement parts.
• Do not use an extension cord.

Electrical Safety

Integrated circuit breaker

For additional safety, the power cord on this air conditioner features an integrated circuit breaker. You can test and reset the circuit breaker using the buttons provided on the plug case.

Buttons on plug case: RESET button, TEST button.

The circuit breaker should be tested periodically by pressing the TEST button then the RESET button. If the TEST button does not cause the circuit breaker to trip, or if the RESET button does not stay engaged, unplug the air conditioner immediately and contact an Insignia technician.

Preferred grounding method

Make sure that a proper ground exists before use.

Temporary grounding

Due to potential safety hazards, Insignia strongly discourages the use of an adapter plug. If an adapter plug must be used for a temporary connection, use only a UL-listed adapter with a minimum capacity of 110-120V~60Hz, 10A, and 1150W. Make sure that the large slot of the adapter is aligned with the large slot in the outlet.

Make sure that a proper ground exists before use.

To prevent damage to the adapter's ground terminal, hold the adapter in place while plugging or unplugging the air conditioner. Attaching the adapter ground terminal to the wall receptacle cover screw does not ground the appliance unless the cover screw is metal and not insulated and the wall receptacle is grounded through the house wiring. Frequent connection and disconnection can damage the ground terminal on the adapter. Never use a broken or damaged adapter.

Features

• 14,000 BTU (up to 500 sq. ft. cooling capacity)
• 3-in-1 design (air conditioner, dehumidifier, fan)
• Digital controls with LCD display
• Multiple fan speeds with auto control
• Programmable timer and remote control
• Auto defrost
• Auto On/Off

Package Contents

• 14000 BTU portable air conditioner
• Remote Control (2 batteries included)
• Exhaust nozzle
• Exhaust hose
• Window seal plate assembly
• Quick Start Guide

Main Components

Front Components

• Air outlet: Allows cool air to exit the air conditioner. Do not block.
• Swiveling casters: Wheels that allow you to move the air conditioner easily on most surfaces. Pre-installed.
• Control panel and display: Displays air conditioner settings. Press the buttons to change settings.

Back Components

• Side handles (2): Provide a convenient grip when moving your air conditioner.
• Power cord: Plugs into a 115V 60 Hz AC outlet.

Side Components

• Upper filter: Covers the upper air intake filter. Remove to clean the filter.
• Protective net: (Description not detailed in PDF, assumed to be a protective covering)
• Lower filter: Covers the lower air intake filter. Remove to clean the filter.
• Drain outlet/cover: Use to drain the condensation from the air conditioner.

Control Panel

• TIMER button: Press to set the air conditioner to turn on or off automatically. Change settings with the UP (▲) and DOWN (▼) buttons.
• UP and DOWN buttons: Press to raise or lower settings.
• Display: Shows the temperature, time, mode, and other important information.
• MODE button: Press to cycle through available modes: COOL, FAN, DRY, and ENERGY SAVER.
• FAN speed button: Press to select low, medium, or high speed.
• POWER button: Press to turn the air conditioner on or off.

Accessories

• Remote control: Use to remotely control the air conditioner.
• Exhaust nozzle: Used to vent the exhaust air outside.
• Exhaust hose: Used to adapt the exhaust hose to a window to vent exhaust air outside.
• Window seal plate assembly: Connects the exhaust hose to the window sealing plate.
• Drain hose: Use to continuously drain water from the air conditioner.
• Window security bracket: Used to hold the window in place with the seal plate installed.
• Screws (2): Used to hold the window security bracket in place.
• Wood screw: Used to hold the window security bracket in place.
• Screw: Used to hold the window security bracket in place.

Remote Control

• LCD: Lights when any button is pressed.
• Mode indicator: The selected mode lights up.
• Timer: Lights when the timer is being set.
• Number display: Shows the time or temperature when settings are being made.
• Function indicator: Lights to show the current function.
• ▲ and ▼ buttons: Press to raise or increase settings.
• MODE button: Press to cycle through modes (COOL, FAN, DRY, ENERGY SAVER).
• FAN button: Press to select low, medium, or high speed.
• TIMER button: Press to set the air conditioner to turn on or off automatically. Change settings with the ▲ and ▼ buttons.
• Battery indicator: Shows the current battery charge.
• Fan speed indicator: Indicates the current fan speed.
• POWER button: Press to turn the air conditioner on or off.
• Auto Swing button: Press to turn the auto swing function on or off.
• Auto Clean button: Press to turn on the auto clean function.
• °C/°F Toggle button: Press to switch between Centigrade and Fahrenheit.

Setting Up Your Portable Air Conditioner

Remove and store (optional) packing materials for reuse. Remove any shipping tape before using the air conditioner. Remove tape residue with liquid dish soap and a damp cloth. Do not use sharp tools, alcohol, thinners, or abrasive cleaners to remove adhesive, which could damage the finish.

Notes:

• Do not remain in the direct airflow from the air conditioner for extended periods.
• When used at the same time as stoves, fireplaces, or other combustion/heating devices, ensure sufficient flow of fresh air into the room. Do not use in tightly closed spaces with these types of devices.
• This air conditioner is intended for household use as a consumer comfort appliance. Do not use it as a precision climate control system for cooling precision equipment, food, pets, plants, artwork, and so on, as such items could be damaged.
• Do not bend the hose downward when the window installation kit is not being used. Doing so may cause inferior performance or failure of the air conditioner.

Placing Your Air Conditioner

Place the unit on a flat, dry area near a window, so you can use the hose and diffuser to connect the air conditioner to the window installation kit to vent the exhaust air outside. To maintain good air circulation and optimum machine performance, leave a 20 in. (50 cm) space around it on all sides.

[Diagram showing 20 inches (50 cm) clearance on sides]

Installing Your Air Conditioner

1. Screw the exhaust hose to the air outlet on the back of your air conditioner, then screw the hose adapter to the other end of the hose.
2. Measure the window size.
3. Adjust the length of the window sealing plate to fit the window opening and secure it with a screw.
4. Install the window sealing plate in the window opening and secure it with the screws provided.
5. Insert the hose adapter into the vent panel, then slide it down or left until it clicks into place.

[Diagram showing hose connection and window seal plate installation]

For optimum performance, do not twist the venting hose. For better efficiency, shorten the hose if possible.

[Caution] The exhaust duct is designed especially for this air conditioner. Replacing or lengthening the duct could result in damage to your unit.

6. If desired, install the security bracket with the type B screw.

[Diagram showing security bracket and type B screw]

Running Your Air Conditioner in DRY Mode (Continuous Drainage)

If you want to continuously drain water from your air conditioner and never have to manually drain the collection tank, follow these steps:

1. Unplug your air conditioner and move it to a location where you can work on it.
2. Remove the water plug from the drain outlet on the back of the unit.
3. Remove the rubber plug from the window plate (if applicable for draining).
4. Install a 1/2 in. inside diameter drain hose onto the drain outlet on the back of the unit. Use a hose clamp to ensure no leaks.
5. Place the open end of the hose in a suitable location to drain continuously (e.g., a floor drain, bucket, or outside). Ensure the drain pipe extends more than 8 inches out from the vent panel if draining outdoors.

[Diagram showing indoor and outdoor drain setups]

[Caution] To stop water from being drained through the drain pipe, press the TIMER and DOWN (▼) buttons simultaneously. To begin draining again, press the TIMER and DOWN (▼) buttons simultaneously.

6. Plug in your air conditioner and restart it.

Using Your Portable Air Conditioner

Inserting Batteries in the Remote Control

1. Press down on the arrow on the back of the remote control, then slide the battery compartment cover off.
2. Insert two AAA carbon-zinc (provided) batteries into the compartment, observing the correct polarity (+ and -).
3. Reinstall the battery compartment cover, ensuring the tab locks into place.

Notes:

• Use only carbon-zinc or alkaline batteries. Do not use rechargeable batteries.
• Always replace batteries with new ones. Do not mix old and new batteries.
• If the air conditioner will not be used for an extended period, remove the batteries from the remote control.

Cautions:

• If battery fluid contacts skin or clothes, wash immediately with clean water.
• Do not use the remote control if the batteries are leaking.
• If battery fluid gets into the mouth or eyes, flush immediately with clean water and contact a doctor.

Using the Air Conditioner

You can control your air conditioner using the control panel on the front of the unit or the remote control. Always point the remote control at the air conditioner.

Troubleshooting

[Caution] Do not attempt to repair your portable air conditioner yourself. Doing so invalidates the warranty.

Understanding Your Air Conditioner's Automatic Protection

• Anti-freezing protection: When the ambient temperature is very low under Cooling, Dry, or Energy Saver modes, the compressor and motor stop working for about seven minutes if the coil temperature is below 0°C/32°F. When the coil temperature increases above 0°C/32°F, the protection turns off and the previous mode resumes.
• Water-full protection: When the water level in the bottom water pan exceeds the warning level, the unit alerts automatically. "FL" and "Water Full" flash on the LCD. Turn off the air conditioner and drain the water as described in "Emptying the water collection tank" on page 25. After draining, restart the air conditioner.
• Auto defrosting: This air conditioner has an auto defrosting function. When auto defrost is active, "Heat" lights up on the LCD.
• Auto Thermal protection: To protect the air conditioner, it is equipped with auto thermal protection under the Heat mode. When activated, the compressor and motor turn off. When the air conditioner resumes normal operating temperature, it turns back on.
• Compressor delay protection: Except for the first power-on, the compressor can start instantly. In other cases, the compressor will start after a three-minute delay.

Cleaning and Maintaining Your Air Conditioner

Your air conditioner is designed for year-round use with only minimal cleaning and maintenance.

For maximum efficiency, Insignia recommends having the cooling coils inspected and cleaned annually. Your local Best Buy Service Center can provide this service for a nominal fee.

[Warning] Unplug the air conditioner before cleaning or performing any maintenance or service. Be careful when cleaning coils or removing/reinstalling the filter; cooling fins are very sharp. Failure to follow these precautions could result in electric shock or personal injury.

Cleaning the Case

Wipe the case with a slightly damp cloth, then wipe dry with a dry cloth.

[Caution] To prevent damage to the finish, do not use gasoline, benzine, thinner, other similar solvents, or abrasive cleaners. Never pour water onto or into the air conditioner, as it could damage internal components and create a shock or fire hazard.

Cleaning the Air Filters

Clean both upper and lower filters every two weeks. Depending on indoor air quality, filters may require more frequent cleaning. Dirty air filters decrease airflow and reduce efficiency. Do not operate the air conditioner without the air filters in place. Clean the filter grills at the same time.

1. Turn off the air conditioner and unplug it from the wall outlet.
2. Lift the upper filter grill out by the handle.
3. Clean the upper filter by immersing it in warm water with a neutral detergent. Rinse thoroughly.

[Cautions] Do not use harsh cleaners or very hot water. Do not wash in a dishwasher or washing machine.

4. Let the filter dry completely, then reinstall it.

[Note] If the filter is not replaced correctly, there may be a gap between the filter case and the unit.

5. Clean the lower filter the same way.

[Note] The active carbon filter cloth can be removed after pulling out the filter frames and should be changed every two to three weeks, based on the environment. Replacement filters may be available at Best Buy or through their customer service channels.

Emptying the Water Collection Tank

When the internal water collection tank is full, "FL" or "Water Full" appears on the LED display, and the air conditioner turns off until the tank is emptied.

Notes:

• When operating or draining water, protect carpeting and floors from possible water spillage.
• Wipe up any spilled water with a dry cloth or towel.

1. Unplug your air conditioner, then disconnect the exhaust hose from the back.
2. Move your air conditioner to a location with a suitable drain, or place a drain pan under the unit capable of holding up to 1.1 pints (0.5 liters) of water.
3. Remove the rubber plug from the drain outlet.
4. After draining the water collection tank, replace the rubber plug, ensuring the bolt is secure.
5. Place the air conditioner in the desired location, reconnect the exhaust hose, and plug it in. When restarted after draining, it automatically starts in COOL mode with a temperature setting of 72°F.

Storing Your Air Conditioner

If your air conditioner will not be used for an extended period, prepare it for storage:

1. Unplug your air conditioner.
2. Remove the rubber plug and drain the water collection tank completely.
3. Reinstall the rubber plug.
4. Remove the filter case and clean the filter. Allow it to dry completely, then reinstall it.
5. Remove the batteries from the remote control.
6. Store the air conditioner in a cool, dry place, away from direct sunlight, extreme temperatures, and excessive dust.

Restarting Your Air Conditioner After Storage

1. Ensure the filter case and rubber plug are in place.
2. Ensure the power cord and plug are in good condition.
3. Install new AAA batteries in the remote control.
4. Move the air conditioner to the intended location and reconnect the exhaust hose and electrical plug.
5. Restart your air conditioner and verify that everything runs smoothly.

Specifications

• Dimensions: 13 x 18.5 x 33.3 in. (33 x 47 x 84.5 cm)
• Weight: 75 lb. (34 kg)
• Electrical requirements: 115V ~60 Hz
• Power draw: 12A

ONE-YEAR LIMITED WARRANTY

Definitions: The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product ("Product"), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product ("Warranty Period"). For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca, and is packaged with this warranty statement.

How long does the coverage last? The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product.

What does this warranty cover? During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Insignia and are not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. This warranty lasts as long as you own your Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.

How to obtain warranty service? If you purchased the Product at a Best Buy retail store location, please take your original receipt and the Product to any Best Buy store. Ensure the Product is in its original packaging or packaging that provides the same amount of protection. If you purchased the Product from a Best Buy online website (www.bestbuy.com or www.bestbuy.ca), mail your original receipt and the Product to the address listed on the website. Ensure the Product is in its original packaging or packaging that provides the same amount of protection.

To obtain warranty service:

• United States: Call 1-888-BESTBUY
• Canada: Call 1-866-BESTBUY

Call agents may diagnose and correct the issue over the phone.

Where is the warranty valid? This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the county where the original purchase was made.

What does the warranty not cover? This warranty does not cover: Food loss/spoilage due to refrigerator/freezer failure; customer instruction/education; installation; set up adjustments; cosmetic damage; damage due to weather, lightning, acts of God (e.g., power surges); accidental damage; misuse; abuse; negligence; commercial purposes/use (including business places, communal areas of multi-dwelling units, or non-private homes); modification of any part of the Product (including antenna); display panel damage from static images (burn-in); incorrect operation or maintenance; connection to incorrect voltage/power supply; attempted repair by unauthorized personnel; products sold "as is" or "with all faults"; consumables (e.g., batteries); altered or removed serial numbers; loss or theft; display panels with limited pixel failures (up to 3 per area, or 5 total); failures or damage from contact with liquids, gels, or pastes.

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY. Insignia shall not be liable for any incidental or consequential damages for breach of any express or implied warranty on this product, including lost data, loss of use, lost business, or lost profits. Insignia Products makes no other express warranties. All express and implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited to the Warranty Period. Some states/provinces do not allow limitations on implied warranty duration, so the above limitation may not apply. This warranty gives you specific legal rights, and you may also have other rights that vary by state or province.

Contact Insignia: For customer service, call 1-877-467-4289.

INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC, 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2016 Best Buy. All rights reserved. Made in China.