Insignia Portable Air Conditioner

Introduction

Congratulations on your purchase of a high-quality Insignia product. Your NS-AC8PWH9 / NS-AC8PWH9-C represents state of the art design in portable air conditioning, designed for reliable and trouble-free performance.

Important Safety Instructions

CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN

This symbol indicates that dangerous voltage constituting a risk of electric shock is present within your portable air conditioner.

This symbol indicates that there are important operating and maintenance instructions in the literature accompanying your portable air conditioner.

WARNING

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this machine near water.
6. Clean only with a damp cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the machine.
11. Do not attempt to modify or extend the power cord of this machine.
12. Unplug this machine during lightning storms or when it will not be used for long periods of time.
13. Make sure that the available AC power matches the voltage requirements of this machine.
14. Do not handle the plug with wet hands. This could result in an electric shock.
15. Unplug the power cord by holding the plug, never by pulling the cord.
16. Do not turn the machine on or off by plugging or unplugging the power cord.
17. Turn off the machine before unplugging it.
18. Refer all servicing to qualified service personnel. Servicing is required when the machine has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the machine, the machine has been exposed to rain or moisture, does not operate normally, or has been dropped.
19. To reduce the risk of fire or electric shock, do not expose this machine to rain, moisture, dripping, or splashing, and no objects filled with liquids should be placed on top of it.
20. Batteries should not be exposed to excessive heat such as sunshine, fire, or the like.

Caution: Danger of explosion if batteries are incorrectly replaced. Replace only with the same or equivalent type.

Additional Precautions

• This machine is intended for household use. Do not use for any other purpose.
• Use this machine indoors in a dry location only. Do not use it outdoors.
• Do not place heavy objects on the machine, as this could damage the machine.
• Wipe the machine with a soft cloth to clean it. Do not use wax, thinner, or irritating detergents.
• Do not allow children or pets to drink the water discharged by the machine.
• Do not disassemble or attempt to repair the machine yourself.
• Do not plug this machine into an outlet with several other high electrical usage appliances.
• Keep the machine away from heat sources and avoid direct sunlight.
• If the machine is making a loud noise or producing an odor or smoke, switch it off, disconnect the plug, and immediately try to determine the cause.
• Do not place heavy objects on the power cord to avoid it being crushed and causing an electric shock.
• Do not put your fingers or hard objects into the outlet air guide bars.
• Turn the machine off and unplug it if there is water inside the machine, then contact qualified service personnel for servicing.
• Turn the machine off and unplug it before cleaning, moving, or servicing it.
• To avoid injury, do not allow children or other individuals with special needs to touch or operate the machine. The machine should only be used with adult supervision.
• Place the air conditioner on a flat surface and upright to ensure the normal operation of the compressor.
• Do not use the machine near gasoline or other flammable liquids.
• Do not use aerosol sprays or other solvents near the machine. This may cause plastic deformation or possibly damage the electrical components of the machine.

Electrical Safety

WARNING Electric Shock Hazard Failure to follow these instructions can result in electric shock, fire, or death.

• This unit must be properly grounded.
• Do not, under any circumstances, cut or remove the grounding plug.
• If you do not have a properly grounded AC outlet, or if there is any doubt that the outlet is not properly grounded, a qualified electrician should check the outlet and circuit and, if necessary, install a properly grounded outlet.
• This air conditioner must be plugged into a grounded 115V, 60 Hz AC outlet, protected by a 15 amp time-delay fuse or circuit breaker.
• This air conditioner must be installed in accordance with national wiring codes.
• Do not alter or modify the plug or cord of this air conditioner. If the power cord becomes worn or damaged, the cord should only be replaced by a qualified service technician using genuine replacement parts.
• Do not use an extension cord.

Integrated circuit breaker

For additional safety, the power cord on this air conditioner features an integrated circuit breaker. You can test and reset the circuit breaker using the buttons provided on the plug case.

RESET button

TEST button

The circuit breaker should be tested periodically by pressing the TEST button then the RESET button. If the TEST button does not cause the circuit breaker to trip, or if the RESET button will not stay engaged, unplug the air conditioner immediately and contact an Insignia technician.

Grounding Methods

Preferred grounding method

Make sure that a proper ground exists before use.

Temporary grounding

Due to potential safety hazards, we strongly discourage the use of an adapter plug. If an adapter plug must be used for a temporary connection, use only a UL-listed adapter with a minimum capacity of 120V~60Hz, 13A, and 1560W. Make sure that the large slot of the adapter is aligned with the large slot in the outlet.

Make sure that a proper ground exists before use.

To prevent damage to the adapter's ground terminal, hold the adapter in place while plugging or unplugging the air conditioner. Attaching the adapter ground terminal to the wall receptacle cover screw does not ground the appliance unless the cover screw is metal and not insulated and the wall receptacle is grounded through the house wiring. Frequent connection and disconnection can damage the ground terminal on the adapter. Never use a broken or damaged adapter.

Features

• 3-in-1 design (air conditioner, fan, and dehumidifier)
• Digital controls with LED display
• Multiple fan speeds with auto-control
• Programmable timer and remote control
• Auto On/Off

Package Contents

• Exhaust hose with adapter
• Window sealing plate assembly (window seal plates [2], security bracket, and two screws [one type A and one type B])
• Remote control (with two AAA batteries)
• Quick Setup Guide
• Sealing gaskets (2)
• Drain hose

Main Components

Front

Item | Description --|-- 1 Air inlet | Allows air to enter the air conditioner. Do not block. 2 Control panel and display | Displays air conditioner settings. Press the buttons to change settings. 3 Adjustable louvered air discharge | Move to manually adjust your air flow. 4 Swiveling casters | Allows you to move the air conditioner easily on most surfaces.

Back

Item | Description --|-- 1 Handle | Provides a convenient grip when moving your air conditioner. 2 Exhaust outlet | Allows warm air to exit the back of the air conditioner into the exhaust hose. Do not block. 3 Filter and filter case | Remove the filter from this case to clean it at least every two weeks. See "Cleaning the air filter" on page 16. 4 Power cord | Plug this in to a 120V 60 Hz AC outlet to power your air conditioner. 5 Drain outlet | Use to drain the condensation from the air conditioner.

Control Panel

Item | Description --|-- 1 Timer indicator | Lights when the timer is turned on. 2 Remote control receiver | Receives signals from the remote control. Do not block. 3 LED display Temperature/Time display | Shows the temperature and time left on the timer. 4 Fan speed indicators | Light to show the fan's speed. 5 Power indicator | Lights when the air conditioner is turned on. 6 TIMER button | Press to set the air conditioner to turn on or off automatically. 7 MODE button | Press to cycle the air conditioner through the available modes. Options include COOL, FAN, and DRY. 8 Mode indicators | Light to show the air conditioner mode. 9 (TEMP/TIMER) buttons | COOLING mode: Press to raise or lower the temperature setting. Press at the same time to change from Fahrenheit to Celsius. TIMER mode: Press to increase or decrease the time. 10 SPEED button | Press to select low or high speed. 11 Power button | Press to turn the air conditioner on or off.

Accessories

Item | Description --|-- 1 Exhaust hose and adapter | Connects the air conditioner to the window installation kit to vent exhaust air outside. 2 Window seal plate assembly | Lets you route the air conditioner exhaust through a vertical or horizontal window opening and seal your window at the correct height/width. 3 Remote control | Use to control the air conditioner remotely. 4 Window security bracket | Used to hold the window in place with the seal plate installed. 5 Drain hose | Use to drain water condensation from your air conditioner. 6 Screw A | Use to secure the hose adapter to the window sealing plate. 7 Screw B | Use to hold the window security bracket in place. 8 Sealing gaskets (2) | Use to seal the window to prevent warm air from entering the room.

Remote Control

Item | Description --|-- 1 Speed settings | Press to raise or lower the fan speed. 2 Timer | Press to set the air conditioner to turn on or off automatically. 3 ▲ and ▼ buttons | In cool or fan mode, press to raise (▲) or lower (▼) the temperature setting. In timing mode, press to increase or decrease the time. 4 Cool button | Press to set the air conditioner to cooling mode. 5 Dry button | Press to turn on the dehumidifier only (no cooling). 6 Fan button | Press to turn on the fan only (no cooling). 7 °C / °F button | Press to switch between Fahrenheit and Celsius. 8 Power button | Press to turn the air conditioner on or off.

Setting Up Your Portable Air Conditioner

Remove and store (optional) packing materials for reuse. Remove any shipping tape before using the air conditioner. Remove tape residue with liquid dish soap and a damp cloth. Do not use sharp tools, alcohol, thinners, or abrasive cleaners to remove adhesive, which could damage the finish.

Notes:

• Do not remain in the direct airflow from the air conditioner for extended periods.
• When used at the same time as stoves, fireplaces, or other combustion/heating devices, make sure that there is sufficient flow of fresh air into the room. Do not use in tightly closed spaces with these types of devices.
• This air conditioner is intended for household use as a consumer comfort appliance. Do not use it as a precision climate control system for the purpose of cooling precision equipment, food, pets, plants, artwork, and so on. Such items could be damaged.
• Do not bend the hose downward when the window installation kit is not being used. Doing so may cause inferior performance or failure of the air conditioner.

Placing Your Air Conditioner

Place the unit on a flat, dry area near a window, so you can use the hose and adapter to connect the air conditioner to the window installation kit in order to vent the exhaust air outside. To maintain good air circulation and optimum machine performance, leave a 20 in. (50 cm) space around it.

Diagram Description: An illustration showing the portable air conditioner with 20 inches (50 cm) of clearance required on all sides for optimal airflow. The power cord length is indicated as not to scale.

Installing Your Air Conditioner

1. Screw the exhaust hose to the exhaust outlet on the back of your air conditioner, then screw the hose adapter to the other end of the hose.
2. Measure the window size. Diagram Description: Illustrations showing how to measure a window opening for the sealing plate, with options for vertical or horizontal sliding windows.
3. Install the window sealing plate in the window opening, adjusting the length to fit the window opening and lock it. Notes: The window sealing kit works with sliding windows. You do not need to remove your window screen. Diagram Description: Illustrations showing how to lock and unlock the window sealing plate and install it in a window.
4. Insert the hose adapter into the vent panel, then slide the adapter until it clicks into place. Diagram Description: Illustrations showing the insertion and sliding of the hose adapter into the vent panel, with a note about a 'small gap'.
5. (Optional) Secure the hose adapter to the vent panel with the type A screw (provided). Diagram Description: Illustration showing the use of a type A screw to secure the hose adapter.
6. (Optional) Install the security bracket with the type B screw (provided). Diagram Description: Illustration showing the installation of a security bracket with a type B screw.
7. (Optional) To set up your air conditioner to automatically drain water while using the dehumidifier, see "Automatically drain water with a hose" on page 17.
8. (Optional) Remove the sealing gaskets (two 60" rolls) from the accessory bag.
9. Remove the paper on the sealing gasket to expose the adhesive, then stick the sealing gasket to the edges of the window to prevent warm air from entering the room when mounted. Diagram Description: Illustration showing the application of sealing gaskets to a window frame.
10. Adjust the sealing plate to fit the opening, then install the sealing plate. Diagram Description: Illustration showing the final adjustment and installation of the sealing plate in the window.

Hose Installation Note: For optimum performance, do not twist the venting hose. For better efficiency, shorten the hose by squeezing its sections together. Caution: The exhaust duct is designed especially for this air conditioner. Replacing or lengthening the duct could result in damage to your unit.

Using Your Portable Air Conditioner

Inserting the Batteries in the Remote Control

1. Press down on the arrow on the back of the remote control, then slide the battery cover from the battery compartment. Note: Make sure that you orient the batteries correctly (+ and –) when you install them.
2. Insert two AAA batteries (provided) into the battery compartment. Note the proper orientation of the + and – polarity of the batteries.
3. Reinstall the battery compartment cover, making sure the tab locks into place.

Notes:

• Use only carbon-zinc or alkaline batteries. Do not use rechargeable batteries.
• When you replace the batteries, always replace them with new batteries. Do not mix old and new batteries.
• If your air conditioner will not be used for an extended period of time, remove the batteries from the remote control.

Cautions:

• If the fluid from inside the batteries comes into contact with your skin or clothes, wash immediately with clean water.
• Do not use the remote control if the batteries are leaking.
• If the fluid from inside the batteries gets into your mouth or eyes, flush immediately with clean water and contact a doctor for treatment.

Using the Air Conditioner

You can control your air conditioner by using the control panel on the front of the unit, or by using the remote control. If using the remote control, always point it at the air conditioner.

Cleaning and Maintaining Your Air Conditioner

Your air conditioner is designed for year-round use with only minimal cleaning and maintenance. For maximum efficiency, we recommend that you have the cooling coils inspected and cleaned annually by a professional technician.

Warning:

• Unplug the air conditioner before cleaning or performing any maintenance or service.
• Be careful when cleaning coils or removing or reinstalling the filter. The cooling fins are very sharp.
• Failure to follow the above precautions could result in electric shock or personal injury.

Cleaning the Case

• Wipe the case with a slightly damp cloth, then wipe dry with a dry cloth.

Caution: To prevent damage to the finish, do not use: Gasoline, benzine, thinner, or other similar solvents. Abrasive cleaners. Never pour water onto or into the air conditioner. It could damage the internal components and create a shock or fire hazard.

Cleaning the Air Filter

The air filter should be cleaned every two weeks. Depending on indoor air quality, the filter may require cleaning more often. A dirty air filter decreases the airflow and reduces the efficiency of the air conditioner. Do not operate the air conditioner without the air filter in place.

1. Pull the air filter out the side of the unit by the handle. Diagram Description: Illustration showing the location of the air filter on the side of the unit.
2. Clean the filter with a vacuum cleaner. If the filter is very dirty, it can be washed by hand in warm water with a mild detergent. Cautions: Do not use harsh cleaners or very hot water. Do not wash in a dishwasher or washing machine.
3. Let the filter dry completely, then reinstall it in the air conditioner. Note: When the filter is not replaced in the air conditioner correctly, there is a gap between the filter case and the unit.

Emptying the Water Collection Tank

When the internal water collection tank is full, "FL" appears on the LED display and your air conditioner turns off until the tank is emptied.

Notes:

• When operating or draining water from your air conditioner, always protect carpeting and floors from possible water spillage.
• When you drain the water from your air conditioner, be sure to wipe up any spilled water with a dry cloth or towel.

Manually Drain Water

1. Unplug your air conditioner, then disconnect the exhaust hose from the back.
2. Move your air conditioner to a location where a suitable drain is available or place a drain pan under the unit that can hold up to 2.6 pints (1.2 liters) of water. Diagram Description: Illustration showing the drain outlet and the placement of a drain pan.
3. Remove the plug cover and the rubber plug from the drain outlet and allow the water to drain from the unit.
4. After you have drained the water collection tank, replace the rubber plug and plug cover, making sure that the cover is secure.
5. Place the air conditioner in the desired location, reconnect the exhaust hose, then plug it in.

Automatically Drain Water with a Hose

Note: Drain your dehumidifier manually before connecting a drain hose. See "Manually drain water" on page 17.

1. Unplug your air conditioner.
2. Remove the plug cover and the rubber plug from the drain outlet.
3. Connect one end of a 0.35 in. (9 mm) inside diameter drain hose (not included) to your humidifier and place the other end where you want to drain your water to (for example, in a drain or bucket).

Storing Your Air Conditioner

If your air conditioner will not be used for an extended period of time, we suggest that you prepare it for storage by doing the following:

1. Unplug your air conditioner.
2. Remove the rubber plug and drain the water collection tank completely.
3. Reinstall the rubber plug.
4. Remove the filter case and clean the filter. Allow it to dry completely, then reinstall it.
5. Remove the batteries from the remote control.
6. Store the air conditioner in a cool, dry place, away from direct sunlight, extreme temperatures, and excessive dust.

Restarting Your Air Conditioner After Storage

1. Make sure that the filter case and rubber plug are in place.
2. Make sure that the power cord and plug are in good condition.
3. Install new AAA batteries in the remote control.
4. Move the air conditioner to the location where you plan to use it and reconnect the exhaust hose and electrical plug.
5. Restart your air conditioner and make sure that everything runs smoothly.

Troubleshooting

Caution: Do not try to repair your portable air conditioner yourself. Doing so invalidates the warranty.

Intelligent Error Indication

If an E1, E2, or E4 error appears on the LED display, turn off your air conditioner and call a professional maintenance technician or service center.

Understanding Your Air Conditioner's Automatic Protection

• Anti-freezing protection: When the ambient temperature is very low under Cooling mode, the compressor and motor will stop working if the coil temperature is below 46.4° F (8° C). When the coil temperature increases to above 46.4° F (8° C), the protection turns off and the previous mode resumes. When anti-freezing protection is active, E4 appears on the display.
• Water-full protection: When the water level in the bottom water pan exceeds the warning level, the unit will alert automatically, "FL" and "Water Full" will flash on the display. Turn off the air conditioner and drain the water as described in "Emptying the water collection tank" on page 17. After you have drained the water, restart your air conditioner.
• Compressor delay protection: Except for the first power-on, the compressor can start instantly. In other cases, the compressor will start after three minutes delay protection.

Specifications

One-Year Limited Warranty

Definitions:

The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product ("Product"), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product ("Warranty Period"). For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and is packaged with this warranty statement.

How long does the coverage last?

The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product.

What does this warranty cover?

During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Insignia and are not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. This warranty lasts as long as you own your Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.

How to obtain warranty service?

If you purchased the Product at a Best Buy retail store location or from a Best Buy online website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the Product to any Best Buy store. Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging.

To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents may diagnose and correct the issue over the phone.

Where is the warranty valid?

This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the country where the original purchase was made.

What does the warranty not cover?

• Food, beverage, and/or medicine loss/spoilage.
• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such as power surges
• Accidental damage
• Misuse
• Abuse
• Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold "as is" or "with all faults"
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to five (5) pixel failures throughout the display. (Pixel based displays may contain a limited number of pixels that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or pastes.

REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

Contact Insignia: 1-877-467-4289 www.insigniaproducts.com

INSIGNIA is a trademark of Best Buy and its affiliated companies. *Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2022 Best Buy. All rights reserved.

Contact Information

For product inquiries, please contact us with the information below:

1-877-467-4289

www.insigniaproducts.com

INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2022 Best Buy. All rights reserved.