Eufy RoboVac 15C (T2120) Owner's Manual

Important Safety Instructions

WARNING SYMBOLS USED

This is the safety alert symbol. It alerts you to potential hazards that could result in property damage and/or serious bodily harm or death.

• This device can be used by children aged 8 years and above, and persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, if they have been given supervision or instruction concerning use of this device in a safe way and understand the hazards involved.
• Children should be supervised to ensure they do not play with this device.
• Cleaning and maintenance shall not be performed by children without adult supervision.
• This device is only to be used with the power supply unit provided.
• The battery must be removed from this device before it is disposed of.
• Do not use this device to pick up anything that is burning or smoking.
• Do not use this device to pick up spills of bleach, paint, chemicals, or anything wet.
• Lift up cords for blinds or curtains, and move power cords and fragile objects out of the way.
• If the room to be cleaned has a balcony, a physical barrier should be used to prevent access to the balcony and to ensure safe operation.
• Do not place anything on top of this device.
• Be aware that this device moves around on its own. Take care when walking in the area where this device is operating to avoid stepping on it.
• Do not operate this device in areas with exposed electrical outlets on the floor.
• Do not expose the electronics of this device, its battery, or the integrated Charging Base. There are no user-serviceable parts inside.
• Do not use this device on an unfinished, unsealed, waxed, or rough floor. Use only on hard floor surfaces or low-pile carpet.
• This device has been designed to be used on floors without scratching them. Test on a small area first.

Notice

Do not dispose of electrical appliances as unsorted municipal waste; use separate collection facilities. Contact your local authority for information regarding the collection systems available.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.

IC Statement

This device complies with Industry Canada licence-exempt RSS standard(s).

Declaration of Conformity

This product complies with the radio interference requirements of the European Community. Anker Innovations Limited declares that the radio equipment type T2120 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at: https://www.eufylife.com/

Trademark Notice

Amazon, Echo, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Apple and the Apple logo are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc. Google Home is a trademark of Google Inc.

About Your RoboVac

What's in the Box

• RoboVac 15C
• Charging Base
• Remote Control (AAA Battery x2)
• Power Adapter
• Cleaning Tool
• Side Brushes (x4)
• Additional High-Performance Filter
• Additional Foam Filter
• Cable Ties (x5)
• Owner's Manual & Other Documents

RoboVac Anatomy

Top & Side: Auto cleaning Start/Stop button, Wi-Fi status light, Bumper, Dust collector, Dust collector release button.

Bottom: Charging contact pins, Infrared sensor, Drop sensors, Swivel wheel, Side brushes, Wheels, Dust collector, Battery compartment, Brush guard, Rolling brush, Main power switch (On/Off).

Dust Collector

Components: Pre-filter, High-performance filter, Foam filter.

Suction Inlet

Components: Dust collector, Suction inlet.

Charging Base

Components: Charging Base, Status light, Charging contact pins, Power cord storage compartment, Power socket.

Using Your RoboVac

LED Indication

Wi-Fi Status Light: Slowly flashing blue (Waiting for connection), Rapidly flashing blue (Connecting with your wireless router), Solid blue (Connected to your wireless router).

Power Status Light: Breathing orange (Charging), Solid blue (Standby/Cleaning/Fully charged), Solid orange (Low power and returning to Charging Base), Off (RoboVac is off. Automatically turns off when inactive to conserve power), Flashing / Solid red + Beeping (RoboVac has an error).

Important Tips Before Use

• Remove power cords and small objects from the floor. Use cable ties to organize wires.
• Fold tasseled edges of area rugs underneath to prevent tangling. Avoid cleaning very dark-colored high-pile rugs or rugs thicker than 1.02 in/26 mm.
• Keep RoboVac away from spaces lower than 2.87 in/73 mm. Use a physical barrier if necessary.
• Keep RoboVac away from wet areas.
• RoboVac may climb on top of objects less than 0.63 in/16 mm in height. Remove these objects if possible.
• Anti-drop sensors prevent RoboVac from tumbling down stairs and steep drops. They may work less effectively if dirty or used on reflective/very dark-colored floors.
• Place physical barriers in front of fireplaces and areas that may cause damage to RoboVac if entered.

Preparation

1. Install the side brushes before use.
2. Turn on the main power switch on the bottom of RoboVac.
3. Remove the sticker next to the power switch, and the foam blocks beside the bumper before use.

Charging Base Placement

• Place the Charging Base on a hard, level surface and against a wall.
• Remove objects within 3 ft/1 m of the left and right side and within 6 ft/2 m of the front of the Charging Base.
• Connect the adapter into the power socket on the Charging Base and the other end into a wall outlet. The LED indicator on the Charging Base is SOLID WHITE when connected to AC power.
• Install the Charging Base in a location that RoboVac can easily access.
• Always keep the Charging Base plugged in.

Charge Your RoboVac

RoboVac has a pre-installed rechargeable battery that has to be fully charged before use. RoboVac returns to the Charging Base automatically when the battery level becomes low or when RoboVac finishes cleaning.

Use Your RoboVac with the EufyHome App

To enjoy all available features, it is recommended to control your RoboVac via the EufyHome app. Before you start, make sure that:

• Your smartphone or tablet is connected to a Wi-Fi network.
• Your smartphone or tablet is running iOS 8.0 (or above) or Android 4.4 (or above).
• The 2.4GHz band wireless signal is enabled on your wireless router.
• The Wi-Fi status light on RoboVac is slowly flashing blue.

Steps to connect:

1. Download the EufyHome app from the App Store or Google Play.
2. Open the app and create a user account.
3. Tap the "+" icon to add RoboVac to your EufyHome account.
4. Follow the instructions in the app to set up the Wi-Fi connection.

With the app, you can select a cleaning mode, set the time, schedule a cleaning, view the system status, receive notifications, and access additional features.

Reset the Wi-Fi Connection: Press and hold on RoboVac for 10 seconds to reset the Wi-Fi connection.

Schedule Cleaning

With the EufyHome app, you can schedule RoboVac to start cleaning at a particular time.

Start / Stop Cleaning

Make sure the main power switch on the bottom of RoboVac is turned on before use. You can also start or stop cleaning via the EufyHome app.

• Press on RoboVac or A on the remote control to start cleaning in Auto Mode.
• Press on RoboVac or O on the remote control to stop cleaning.

Select a Cleaning Mode

You can also select a cleaning mode via the EufyHome app.

1. Auto cleaning: RoboVac optimizes its cleaning path until cleaning is complete. This is the most commonly used cleaning mode.
2. Spot cleaning: RoboVac intensively cleans a specific area in a spiral pattern. RoboVac will stop cleaning after 2 minutes.
3. Edge cleaning: RoboVac reduces its speed when it detects a wall and then follows the wall to ensure the edge is cleaned thoroughly. RoboVac will clean for 20 minutes and return to the Charging Base.
4. Quick cleaning: RoboVac will automatically stop cleaning after 30 minutes and return to the Charging Base. Recommended for small rooms or areas.
5. Manual cleaning: You can direct RoboVac to clean a particular area by using the directional buttons on the remote control.

BoostIQ™ Feature: When enabled, RoboVac automatically increases suction power if it detects stronger power is needed. This feature works in Auto and Quick cleaning modes.

Use Your RoboVac with Amazon Alexa / the Google Assistant

Amazon Alexa or the Google Assistant allows you to control RoboVac with your voice.

Before you start, make sure that:

• RoboVac is attached to the Charging Base to ensure there is enough power.
• RoboVac is connected with the EufyHome app.
• You have an Alexa-enabled device or a device enabled with the Google Assistant.
• The Amazon Alexa app or Google Home app is installed and you have created an account.

To control RoboVac with Amazon Alexa:

1. Open the Amazon Alexa app and select "Skills".
2. Search for "EufyHome - RoboVac".
3. Tap "Enable".
4. Login with your EufyHome account.
5. Say simple commands to Alexa (e.g., "Alexa, ask Robo Vac to start cleaning.").

To control RoboVac with the Google Assistant:

1. Open the Google Home app.
2. Say "Ok Google, talk to Robovac" to initiate the Google action for RoboVac.
3. Follow the instructions in the Google Home app to authorize the Google Assistant with your Eufy Home account.
4. Say simple commands to Google Assistant (e.g., "Ok Google, ask Robo Vac to start cleaning.").

For more information, visit https://www.eufylife.com/

Cleaning and Maintenance

For optimal performance, clean and maintain RoboVac regularly. The cleaning/replacement frequency depends on your usage habits.

Recommended cleaning/replacement frequency

Clean the Dust Collector and Filters

1. Press the dust collector release button to pull the dust collector out.
2. Open and empty the dust collector.
3. Remove the pre-filter by pulling the hooks.
4. Take out the foam filter and high-performance filter.
5. Clean the dust collector and filters with a vacuum cleaner or a cleaning brush. You can wash the dust collector, pre-filter and foam filter with water. Air-dry them thoroughly before reassembling. Do not wash the high-performance filter with water.
6. Put the filters and pre-filter back together in the dust collector.
7. Push the dust collector back into the main unit.

Clean the Rolling Brush

1. Pull on the release tabs to unlock the brush guard.
2. Lift the rolling brush to remove.
3. Clean the rolling brush with the provided cleaning tool or a vacuum cleaner.
4. Reinstall the rolling brush by inserting the fixed protruding end first and then clicking into place.
5. Press down to snap the brush guard into place. Only use the side brushes when they are completely dry.

Replace the Side Brushes

The side brushes may become bent or damaged after being used for a period of time. Follow the instructions below to replace them.

• Pull off the old side brushes and snap the new ones into place.

Clean the Side Brushes

Foreign substances, such as hair, can easily get tangled in the side brushes, and dirt may adhere to them. Be sure to clean them regularly.

1. Remove the side brushes.
2. Carefully unwind and pull off any hair or string that is wrapped between the main unit and the side brushes.
3. Use a cloth dampened with warm water to remove dust from the brushes or to gently reshape them.

Clean the Sensors and Charging Pins

To maintain the best performance, clean the drop sensors and charging pins regularly. Dust off the drop sensors and charging contact pins using a cloth or cleaning brush.

Clean the Swivel Wheel

Hair or dust particles can easily get entangled in the swivel wheel. Be sure to clean the swivel wheel periodically and as needed.

1. Pull out the swivel wheel.
2. Clean any hair or debris wrapped around the wheel or entangled inside the wheel cavity.
3. Reinstall the wheel and push in until it clicks into place. You can clean the swivel wheel with water. Use the swivel wheel only when it is completely dry.

Troubleshooting

Error Tones

When RoboVac is in trouble, it will emit a series of short or long beeps and the red indicator on RoboVac will be solid or flashing.

Solid red indicator light

Wi-Fi Connection

Before Wi-Fi setup, make sure RoboVac and your Wi-Fi network meet the following requirements.

Wi-Fi Setup Requirements

• RoboVac: RoboVac is fully charged and the main power switch on the bottom of RoboVac is turned on. Wi-Fi status light slowly flashes blue.
• Wi-Fi Network: Use the correct password for your network. Do not use a VPN or Proxy Server. Your Wi-Fi router supports 802.11b/g/n and IPv4 protocol. You are using a 2.4GHz router or a dual-band router that is configured to support a 2.4GHz frequency band. RoboVac does not support 5GHz frequency band. If RoboVac cannot connect to the Wi-Fi network and you are using a 2.4/5GHz mixed network, switch to a 2.4GHz network for Wi-Fi setup. When connecting to a hidden network, make sure you enter the correct network name, SSID (case sensitive), and connecting to a 2.4GHz wireless network.
• When using a network extender/repeater, make sure the network name (SSID) and password are the same as your primary network.
• The firewall and port settings of your Wi-Fi router allow RoboVac to connect with the Eufy servers.
• Network Security Requirement: WPA and WPA2 using TKIP, PSK, AES/CCMP encryption. WEP EAP is not supported.
• Wi-Fi Channels: The FCC requires that all wireless devices in the United States operate on the 1-11 wireless spectrum channels. Some countries outside North America can use spectrum channels higher than channel 11. Refer to your local regulatory agency. A future software release will support access to channels above 11 for users outside North America. Until then, use channels 1-11.

Specifications

Customer Service

For FAQs and more information, please visit www.eufylife.com.

Email: support@eufylife.com

Live chat: www.eufylife.com

Customer service hotline:

• (US) +1 (800) 988 7973 Mon-Fri 9:00am - 5:00pm (PT)
• (UK) +44 (0) 1604 936200 Mon-Fri 6:00 - 11:00 (GMT)
• (DE) +49 (0) 69 9579 7960 Mo-Fr 6:00 - 11:00
• (中国)+864000550036 周一至周五9:00-17:30
• (日本)+810344557823月-金 9:00 - 17:00

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