Eufy RoboVac 15T Owner's Manual
Model: T2115
For FAQs and more information, please visit: www.eufylife.com
Important Safety Instructions
To reduce the risk of injury or damage, read these safety instructions carefully and keep them at hand when setting up, using, and maintaining this device.
WARNING SYMBOLS USED: This is the safety alert symbol ⚠️. This symbol alerts you to potential hazards that could result in property damage and/or serious bodily harm or death.
- This device can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of this device in a safe way and understand the hazards involved.
- Children should be supervised to ensure they do not play with this device.
- Cleaning and maintenance shall not be performed by children without adult supervision.
- This device is only to be used with the power supply unit provided.
- For the purposes of recharging the battery, only use the detachable power supply unit provided with this device.
- The battery must be removed from this device before this device is disposed of. To remove the battery from this device, first remove the screws on the bottom, then remove the main PCB and unscrew the battery cover using a screwdriver. Remove the battery by disconnecting the quick connector.
- The used battery should be placed in a sealed plastic bag and disposed of safely according to local environmental regulations.
- The external flexible cable or cord of the power supply unit cannot be replaced; if the cord is damaged, the power supply unit shall be disposed of.
- This device is for indoor use only.
- This device is not a toy. Do not sit or stand on this device. Small children and pets should be supervised when this device is operating.
- Store and operate this device in room temperature environments only.
- Clean with a cloth dampened with water only.
- Do not use this device to pick up anything that is burning or smoking.
- Do not use this device to pick up spills of bleach, paint, chemicals, or anything wet.
- Before using this device, pick up objects like clothing and loose paper. Lift up cords for blinds or curtains, and move power cords and fragile objects out of the way. If this device passes over a power cord and drags it, an object could be pulled off a table or shelf.
- If the room to be cleaned has a balcony, a physical barrier should be used to prevent access to the balcony and to ensure safe operation.
- Do not place anything on top of this device.
- Be aware that this device moves around on its own. Take care when walking in the area where this device is operating to avoid stepping on it.
- Do not operate this device in areas with exposed electrical outlets on the floor.
- Do not expose the electronics of this device, its battery, or the integrated Charging Base. There are no user-serviceable parts inside.
- Do not use this device on an unfinished, unsealed, waxed or rough floor. It may result in damage to the floor and this device. Use only on hard floor surfaces or low-pile carpet.
- This device has been designed to be used on floors without scratching them. We still recommend that you test this device on a small area of the room to be cleaned to ensure no scratches are made before cleaning the whole room.
Notice:
This symbol ♻️ on the device or its packaging indicates: Do not dispose of electrical appliances as unsorted municipal waste; use separate collection facilities. Contact your local authority for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new ones, the retailer is legally obliged to take back your old appliance for disposal at least free of charge.
FCC Statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The following importer is the responsible party (for FCC matters only): Company Name: POWER MOBILE LIFE, LLC, Address: 400 108th Ave NE Ste 400, Bellevue, WA 98004-5541, Telephone: 1-206-383-8247
IC Statement: This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
About Your RoboVac
What's in the Box
- RoboVac 15T
- Charging Base
- Remote Control (AAA Battery ×2)
- Power Adapter
- Cleaning Tool
- Side Brushes (x4)
- Additional High-Performance Filter
- Additional Foam Filter
- Cable Ties (x5)
- Owner's Manual & Other Documents
RoboVac Anatomy
Top & Side
Key components include: Auto cleaning Start/Stop button, Spot cleaning button, Recharge button, Bumper, Infrared sensor, Drop sensors.
Bottom
Key components include: Charging contact pins, Swivel wheel, Side brushes, Wheels, Battery compartment, Brush guard, Rolling brush, Main power switch (On/Off).
Dust Collector
Components: Dust collector, Pre-filter, High-performance filter, Foam filter.
Suction Inlet
The main suction inlet where debris is drawn into the dust collector.
Charging Base
Components: Charging contact pins, Power cord storage compartment, Power socket, Status light.
Remote Control
The remote control features a display panel and various buttons for operation:
- Display panel: Shows current status, mode, and time.
- Start/Stop Cleaning: Button A on the remote, or the button on RoboVac.
- Quick Cleaning: Button 30 on the remote.
- Spot Cleaning: Button 5 on the remote.
- Edge Cleaning: Button 6 on the remote.
- Adjust Time: Button 7 on the remote.
- Schedule Auto Cleaning start time: Button 8 on the remote.
- Return RoboVac to Charging Base: Button 9 on the remote.
- Control cleaning direction manually / Adjust the hour and minute: Buttons 10 on the remote.
- Adjust suction power level: Button 11 on the remote (for Auto and Quick Cleaning modes).
Remote Control Display Icons:
- 1: Returning to Charging Base
- 2: Auto cleaning mode selected
- 3: Standard suction power enabled
- 4: Quick cleaning mode selected
- 5: Spot cleaning mode selected
- 6: Edge cleaning mode selected
- 7: Clock
- 8: Standard suction power enabled
- 9: BoostIQ™ dynamic suction power enabled
- 10: Max suction power enabled
- 11: Scheduled cleaning time
Note: Install 2 AAA batteries before using the remote control. Ensure correct polarity.
Buttons & Indicators
Start/Stop Cleaning
- Solid Blue: Standby or cleaning
- Flashing/Solid red: Error
Spot Cleaning
- Flashing blue: Spot Mode
Return to Charging Base
- Flashing blue: Returning to charging base
- Flashing orange: Low power and returning to charging base
- Breathing orange (when docked): Charging
- Solid blue (when docked): Fully charged
Note: All LED indicators turn off automatically when RoboVac is inactive or fully charged to conserve power.
Using Your RoboVac
Important Tips Before Use
- Install the side brushes before use.
- Turn on the main power switch on the bottom of RoboVac.
- Remove power cords and small objects from the floor that may entangle RoboVac. Use supplied cable ties to organize wires.
- Fold tasseled edges of area rugs underneath to prevent tangling. Avoid cleaning very dark-colored high-pile rugs or rugs thicker than 1.02 in/26 mm as they may cause malfunction.
- Keep RoboVac away from spaces lower than 2.87 in/73 mm to prevent it from getting stuck. Use physical barriers if necessary.
- Keep RoboVac away from wet areas.
- RoboVac may climb on objects less than 0.63 in/16 mm in height. Remove these objects if possible.
- Anti-drop sensors prevent RoboVac from tumbling down stairs and steep drops. They may work less effectively if dirty or used on reflective/very dark-colored floors. Place physical barriers to block off areas where RoboVac may fall or cause damage.
Preparation
- Install the side brushes before use.
- Turn on the main power switch on the bottom of RoboVac. Remove the sticker next to the power switch and the foam blocks beside the bumper before use.
- Place the Charging Base on a hard, level surface and against a wall.
- Remove objects within 3 ft/1 m of the left and right side and within 6 ft/2 m of the front of the Charging Base.
- Connect the adapter into the Charging Base power socket and a wall outlet. The Charging Base LED indicator will be SOLID WHITE when connected to AC power.
Charge Your RoboVac
RoboVac has a pre-installed rechargeable battery that needs to be fully charged before use. RoboVac returns to the Charging Base automatically at the end of a cleaning cycle or when its battery is running low.
- Method 1: Attach RoboVac to the Charging Base by aligning its charging pins with the charging pins on the base.
- Method 2: Press the Home button ? on RoboVac or on the remote control to return RoboVac to the Charging Base.
Note: Always keep the Charging Base plugged in. Turn off the main power switch if RoboVac will not be used for a long period. Recharge at least once every 6 months to preserve battery lifespan.
Start/Stop Cleaning
- Press the Start/Stop button ▶️ on RoboVac or the Auto Clean button Ⓐ on the remote control to start cleaning in Auto Mode.
- Press the Start/Stop button ⏹️ on RoboVac or the Auto Clean button Ⓐ on the remote control to stop cleaning.
Select a Cleaning Mode
1. Auto Cleaning
RoboVac optimizes its cleaning path by selecting different cleaning modes automatically until cleaning is complete. This is the most commonly used cleaning mode. Press ▶️ on RoboVac or Ⓐ on the remote control to start cleaning in Auto Mode.
RoboVac will return to the Charging Base automatically when the battery level becomes low or when RoboVac finishes cleaning. By default, RoboVac starts in Auto cleaning mode when it is turned on.
BoostIQ™ Feature
When the BoostIQ™ feature is enabled, RoboVac will automatically increase the suction power if it detects stronger power is needed to ensure the best clean. BoostIQ™ is ideal for cleaning thicker carpets and hard-to-sweep messes, which will reduce the total cleaning time but increase the noise level. If the vacuuming noise caused by BoostIQ™ disturbs you, you can disable this feature. This feature only works in Auto and Quick cleaning modes.
In Auto or Quick cleaning mode, press the suction power adjustment buttons (< / >) on the remote control repeatedly to adjust the suction power level. The corresponding icon is displayed on the remote control.
| Icon | Suction Power Level |
|---|---|
| Standard | Standard power |
| BoostIQ™ | Automatically switches between Standard and Enhanced power (default) |
| Max | Maximum power |
Note: When RoboVac starts cleaning in Auto or Quick mode the next time, it will clean according to the suction power level you previously selected.
2. Spot Cleaning
RoboVac intensively cleans a specific area in a spiral pattern, useful if there is a concentrated area of dust or debris. In Spot mode, RoboVac will stop cleaning after 2 minutes. Press 5 on the remote control to start cleaning in Spot Mode.
3. Edge Cleaning
RoboVac reduces its speed when it detects a wall and then follows the wall to ensure the edge is cleaned thoroughly. In Edge mode, RoboVac will clean for 20 minutes and return to the Charging Base. Press 6 on the remote control to start cleaning in Edge Mode.
4. Quick Cleaning
RoboVac will automatically stop cleaning after 30 minutes and return to the Charging Base in this mode. If any small room or area needs to be cleaned, it is recommended to select this mode to save time and power. Press 30 on the remote control to start quick cleaning mode.
5. Manual Cleaning
You can direct RoboVac to clean a particular area by using the directional buttons on the remote control (Move forward, Turn left, Turn right, Move backward).
Set Time and Scheduled Cleaning
Set Time
Make sure the time is set correctly to your local time before setting a scheduled cleaning.
- Make sure the main power switch on the bottom of RoboVac is turned on.
- Press the Time button ⏰ on the remote control. The time will blink on the display.
- Press the directional buttons (< / >) to set the "hour" and "minute". Note: Make sure AM/PM is set correctly.
- Press the Time button ⏰ again to save the setting. RoboVac will BEEP ONCE to indicate the time has been set.
To ensure the time is set successfully, make sure RoboVac is turned on. You will hear a beep when the time has been set.
Set a Scheduled Cleaning
You can schedule RoboVac to start cleaning at a specified time. To cancel a previously scheduled cleaning, press and hold the Schedule button ? for 3 seconds until RoboVac beeps twice and the schedule disappears.
Note: Before setting a scheduled cleaning, make sure the time has been set correctly to your local time; refer to the previous section "Set Time" for how to set the time.
- Make sure the main power switch on the bottom of RoboVac is turned on.
- Press the Schedule button ? on the remote control. The schedule icon :: will blink on the display.
- Press the directional buttons (< / >) to set the "hour" and "minute". Note: Make sure AM/PM is set correctly.
- Press the Schedule button ? again to save the setting. RoboVac will BEEP ONCE to indicate the schedule has been set.
To ensure the schedule is set successfully, make sure RoboVac is turned on. You will hear a beep when the schedule has been set.
Cleaning and Maintenance
For optimal performance, follow the instructions below to clean and maintain RoboVac regularly. The cleaning/replacement frequency will depend on your usage habits of RoboVac.
Recommended cleaning/replacement frequency
| RoboVac Part | Cleaning Frequency | Replacement Frequency |
|---|---|---|
| Dust Collector | After each use | Every 2 months |
| Filters | Once every week | Every 6-12 months |
| Rolling Brush | Once every week | Every 3-6 months (or when visibly worn) |
| Side Brushes | Once every month | Every 3-6 months (or when the silicone rubber strip on the brush guard becomes visibly worn) |
| Brush Guard | Once every month | N/A |
| Sensors | Once every month | N/A |
| Charging Pins | Once every month | N/A |
| Swivel Wheel | Once every month | N/A |
Clean the Dust Collector and Filters
- Press the dust collector release button to pull the dust collector out.
- Open and empty the dust collector.
- Remove the pre-filter by pulling the hooks as shown.
- Take out the foam filter and high-performance filter.
- Clean the dust collector and filters with a vacuum cleaner or a cleaning brush.
- Put the filters and pre-filter back together in the dust collector.
- Push the dust collector back into the main unit.
Note: You can wash the dust collector, pre-filter and foam filter with water. Be sure to air-dry them thoroughly before reassembling. Do not wash the high-performance filter with water, as it may damage the filter and reduce the suction power.
Clean the Rolling Brush
- Pull on the release tabs to unlock the brush guard as shown.
- Lift the rolling brush to remove.
- Clean the rolling brush with the provided cleaning tool or a vacuum cleaner.
- Reinstall the rolling brush by inserting the fixed protruding end first and then clicking into place.
- Press down to snap the brush guard into place.
Clean the Side Brushes
Foreign substances, such as hair, can easily get tangled in the side brushes, and dirt may adhere to them. Be sure to clean them regularly.
- Remove the side brushes.
- Carefully unwind and pull off any hair or string that is wrapped between the main unit and the side brushes.
- Use a cloth dampened with warm water to remove dust from the brushes or to gently reshape them.
Only use the side brushes when they are completely dry.
Replace the Side Brushes
The side brushes may become bent or damaged after being used for a period of time. Follow the instructions below to replace them.
- Pull off the old side brushes and snap the new ones into place.
Clean the Sensors and Charging Pins
To maintain the best performance, clean the drop sensors and charging pins regularly. Dust off the drop sensors and charging contact pins using a cloth or cleaning brush.
Clean the Swivel Wheel
Hair or dust particles can easily get entangled in the swivel wheel. Be sure to clean the swivel wheel periodically and as needed.
- Pull out the swivel wheel.
- Clean any hair or debris wrapped around the wheel or entangled inside the wheel cavity.
- Reinstall the wheel and push in until it clicks into place.
You can clean the swivel wheel with water. Use the swivel wheel only when it is completely dry.
Troubleshooting
| Problems | Solutions |
|---|---|
| RoboVac cannot be activated. | Make sure the main power switch is in the ON position. Make sure the battery is fully charged. |
| The remote control does not work. | Replace the batteries (2 AAA) in the remote control. Make sure the remote control is within range (16 ft/5 m) of RoboVac. If you still have trouble, turn off the main power switch and then turn it back on. |
| RoboVac stops working suddenly. | Replace the batteries in the remote control. Make sure RoboVac is turned on and fully charged. Check if RoboVac is trapped or stuck on an obstacle. Check if the battery level is too low. If you still have trouble, turn off the main power switch, wait for 2 seconds, and then turn it back on. |
| You cannot schedule cleanings. | Make sure the main power switch on the bottom of RoboVac is turned on. Make sure the time, time of day (AM/PM), and the scheduled time have been set correctly. Check if RoboVac's power is too low to start cleaning. |
| Suction power is weak. | Check if any obstructions are blocking the suction inlet. Empty the dust collector. Clean the filters with a vacuum cleaner or a cleaning brush. Check if the filters are wet due to water or other liquid on the floor. Air-dry the filters completely before use. |
| RoboVac cannot be charged. | Check if the indicator on the Charging Base lights up. If not, contact the eufy service center to repair or replace the Charging Base. Dust off the charging contact pins with a dry cloth. Check if you can hear a beep when RoboVac is docked onto the Charging Base. If not, contact the eufy service center to repair or replace the Charging Base. Remove objects within 3 ft/1 m to the left and right side and within 6 ft/2 m of the front of the Charging Base. |
| RoboVac cannot return to the Charging Base. | When RoboVac is in the vicinity of the Charging Base, it will return more quickly. However, if the Charging Base is located far away, RoboVac will need more time to return. Please be patient as it works its way back. Clean the charging contact pins. |
| The rolling brush does not rotate. | Clean the rolling brush. Check if the rolling brush and brush guard have been installed properly. |
| RoboVac's movements or travel path are abnormal. | Clean the sensors carefully with a dry cloth. Restart RoboVac by turning the power switch off and on. |
Error Tones
When RoboVac is in trouble, it will emit a series of short or long beeps and the red indicator on the power button will be solid or flashing.
Flashing red indicator light
| Error Tone | Cause | Solution |
|---|---|---|
| One beep | RoboVac is stuck and one of the wheels is not making contact with the floor (hanging in mid-air). | Restart cleaning in a new location. |
| Two beeps | RoboVac may be in an extremely large room and the bumper is not registering obstacles. | Tap RoboVac's bumper several times to dislodge any debris that may be trapped underneath. |
| Three beeps | RoboVac's bumper is stuck. RoboVac's drop sensors are dirty. | Clean the drop sensors gently with a dry cloth. |
| Four beeps | RoboVac is stuck on the ledge of a staircase and cannot reverse. RoboVac's power level is too low. | Place RoboVac in a new location. Use a physical barrier to block off the problem area. Manually charge RoboVac for at least 5 hours. |
Solid red indicator light
| Error Tone | Cause | Solution |
|---|---|---|
| One beep | RoboVac's left/right wheel is stuck. | Turn off RoboVac and remove any hair or debris from the left/right wheel. |
| Two beeps | RoboVac's side brush is stuck. | Turn off RoboVac and remove any hair or debris from the side brush. |
| Three beeps | RoboVac's suction fan is stuck. | Turn off RoboVac, then remove and empty the dust collector. Make sure the suction inlet is not blocked by any hair or debris. |
| Four beeps | RoboVac's rolling brush is stuck. | Turn off RoboVac and remove any hair or debris from the rolling brush. |
Specifications
| Product Model | T2115 |
| Input | 19 V 0.6 A |
| Battery Voltage | DC 14.4 V |
| Power Consumption | 25 W |
| Battery Type | Li-ion 2600 mAh |
| Dust Collector Capacity | 0.6 L |
| Cleaning Time | Max. 100 mins |
| Charging Time | 300-360 mins |
| Charging Base Input | 19 V 0.6 A |
| Charging Base Output | 19 V 0.6 A |
Customer Service
For FAQs and more information, please visit www.eufylife.com.
- Email: support@eufylife.com
- Live chat: www.eufylife.com
- Customer service hotline:
- (US) +1 (800) 988 7973 Mon-Fri 9:00am - 5:00pm (PT)
- (UK) +44 (0) 1604 936200 Mon-Fri 6:00 - 11:00 (GMT)
- (DE) +49 (0) 69 9579 7960 Mo-Fr 6:00 - 11:00
- (中国)+864000550036 周一至周五9:00-17:30
- (日本)+810344557823月-金 9:00 - 17:00
Social Media:
@EufyOfficial (Facebook, Twitter, Instagram)
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