Growatt NEXA 2000 All-in-one Balcony Solar Storage User Manual

Disclaimer

Please read this document carefully before using the product to ensure complete understanding and correct usage. Incorrect use may lead to significant injury, product damage, and property loss. By using this product, you agree to all terms and conditions. Growatt is not responsible for any damage caused by misuse.

Disposal Guide

  1. Discharge batteries completely before placing in designated battery recycling bins. This product contains hazardous chemicals and should not be disposed of in general waste. Follow local battery recycling laws and regulations.
  2. If the battery cannot be discharged due to product fault, contact a professional battery recycling company.
  3. Dispose of over-discharged batteries as discarded waste.

Safety Guidelines

Declaration of Conformity

Shenzhen Growatt Power Technology Co., Ltd. declares that this product complies with Directives 2014/35/EU, 2014/30/EU, 2014/53/EU & 2011/65/EU. The full EU declaration of conformity is available at: https://growattportable.com/pages/download-center.

Shenzhen Growatt Power Technology Co., Ltd. declares that this device complies with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023. For the Statement of Compliance, visit: https://growattportable.com/pages/download-center.

Directive 2014/53/EU Radiation Exposure Statement: This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Specifications

Basic Information

PV Input

On-grid Port

Versatile AC Port

Battery

Protection

General Parameters

Packing List

The packing list includes:

Product Introduction

The NEXA 2000 features the following components:

LED Panel

The LED panel provides status indication:

Installation

Installation Instructions

System Application Diagram

The system diagram illustrates the connection of the Smart Meter, Smart Plug, computer, mobile devices, and the NEXA 2000 units. The diagram shows connections for both on-grid and off-grid applications, including optional battery expansion.

Space Required

Ensure adequate space around the unit for ventilation. Minimum clearances are indicated as 10mm on the sides and 300mm on the top and back.

Tools Required

The following tools may be required for installation:

On-grid Application

Application 1: NEXA 2000+Solar Panel

  1. Connect PV Input Extension Cable to NEXA 2000.
  2. Wire solar panels with the PV Input Extension Cable.
  3. Connect NEXA 2000 to the home-grid with the On-grid Cable.

Application 2: NEXA 2000+Solar Panel+EBM

  1. Stack NEXA 2000 to EBM (Max 3 EBMs recommended).
  2. Connect PV Input Extension Cable to NEXA 2000.
  3. Wire solar panels with the PV Input Extension Cable.
  4. Connect NEXA 2000 to the home-grid with the On-grid Cable.

Off-grid Application

Application 1: NEXA 2000 (Only)

  1. Connect the row plug to the NEXA 2000's VERSATILE AC PORT.
  2. Connect household appliances to the row plug.

Application 2: NEXA 2000+Solar Panel+EBM

  1. Stack NEXA 2000 to EBM (Max 3 EBMs recommended).
  2. Connect PV Input Extension Cable to NEXA 2000.
  3. Wire solar panels with PV Input Extension Cable.
  4. Connect the row plug to the NEXA 2000's VERSATILE AC PORT.
  5. Connect household appliances to the row plug.

Other Tips

Plug-Cover Install

To ensure waterproof connection for the device's plug:

  1. Install the Plug-Cover block onto the Versatile Port.
  2. Insert the device's plug and secure the Plug-Cover (Torque 1.5 N·m).

Floor-Standing Install

To enhance stability, especially with battery expansion (Max 3 EBMs recommended), use the Fix-bracket:

  1. Install the Fix-Bracket onto NEXA 2000/EBM (Torque 1.5 N·m).
  2. Mark the wall after positioning NEXA 2000/EBM. Drill holes (Ø12*50mm) at the marked spots and insert expansion plugs.
  3. Secure NEXA 2000/EBM to the wall (Torque 6.0 N·m).

Wall-Hung Install

NEXA 2000 supports wall-hung installation to minimize balcony floor space. (Wall-hung bracket sold separately).

How To Start

Power On / Off & Mode Setting

  1. Power On/Off: Short press the Main Power Button for 1 second to turn on; long press for 3 seconds to turn off.
  2. IOT On/Off: Short press the IOT button for 1s to enter pending connection state for network configuration via the APP.
  3. Mode Switching: Long press the Mode button for 3s to switch between On-grid and Off-grid modes. The device defaults to On-grid Mode.

Visual Representation of Controls:

POWER PLUS Function

This function can be enabled via the APP to set the maximum On-grid output power. Use with caution.

ShinePhone APP Interface Example:

The APP interface allows setting parameters like Operation Mode, Battery Management, System Default Output Power, Temperature Unit, and Currency. It also displays Device Name and Firmware Version.

Connect ShinePhone APP

Use the ShinePhone application to remotely monitor and control your NEXA 2000 All-in-one Balcony Solar Storage system.

Create A Power Plant

  1. Scan the QR code or search for 'ShinePhone' on the App Store or Google Play to download the APP.
  2. Click "Register" to create an account.
  3. Create a power plant by setting the time, location, PV capacity, and grid electricity price information.

Configure Network

  1. Navigate to the "Plant" page from the bottom menu.
  2. Click the "+" button in the upper right corner, select "Add device", scroll down, and choose "Balcony Solar Storage".
  3. Click "NEXA 2000" and follow the on-app instructions to complete the network configuration and add the device to the power plant.

Note on Re-pairing: If the product is already bound to a mobile device, press the device's IoT button for 3 seconds to unpair it before re-pairing with a new mobile device.

Set Operation Mode

The system offers three working modes:

Note: The default mode is Load First, with a default system output power of 200W, adjustable via the APP.

Users can click "Add time" to set specific time periods and select a work mode for each period.

Other Important Settings

Cold start

When the battery temperature is between -30°C and -20°C, connecting solar panels with photovoltaic input can automatically heat the battery to the working temperature, allowing the NEXA 2000 to function normally in low-temperature environments.

Battery temperature Remaining heating time/min
-30°C 83
-25°C 75
-20°C (Minimum allowable discharge temperature) 65
-15°C 54
-10°C 42
-5°C 29
0°C (Minimum allowable charging temperature) 15
5°C 0

Note:

FAQ

Alert & Failure

APP Displayed Fault Code APP Displayed Fault Content Solution
F01 PV1 Over Voltage Protection Check input specifications. Remove solar input or restart.
F02 PV1 Overcurrent Protection Check input specifications. Remove solar input or restart.
F03 PV1 Over Temperature Protection Turn off product, place in open area for 2-3 hours to cool.
F04 PV2 Over Voltage Protection Check input specifications. Remove solar input to resume normal operation.
F05 PV2 Overcurrent Protection Check input specifications. Remove solar input or restart.
F06 PV2 Over Temperature Protection Turn off product, place in open area for 2-3 hours to cool.
F07 DC Low Voltage Protection Restart product. Contact Growatt Customer Service if persists.
F08 DC Over Voltage Protection Restart product. Contact Growatt Customer Service if persists.
F09 Product Overheating Turn off product, place in open area for 2-3 hours to cool.
F10 DC output overload protection Remove overloaded device. Long-term overload may cause damage.
F11 Battery Low Voltage Protection Ensure timely recharging. Contact Growatt Customer Service if persists after 2-3 hours.
F12 Battery Over Voltage Protection Turn off PV input and restart. Contact Growatt Customer Service if persists.
F13 Battery Charge Low Temperature Protection Move product to a warmer spot or connect to PV power.
F14 Battery Charge Over Temperature Protection Turn off product, place in open area for 2-3 hours to cool.
F15 Battery Discharge Low Temperature Protection Move product to a warmer spot or connect to PV power.
F16 Battery Discharge Over Temperature Protection Turn off product, place in open area for 2-3 hours to cool.
F17 Battery Charge Overcurrent Protection Restart product. Contact Growatt Customer Service if persists.
F18 Battery Discharge Overcurrent Protection Restart product. Contact Growatt Customer Service if persists.
F19 Battery Failure Restart product. Contact Growatt Customer Service if persists.
F20 Abnormal battery temperature sampling Restart product. Contact Growatt Customer Service if persists.
F21 Abnormal battery voltage sampling Restart product. Contact Growatt Customer Service if persists.
F22 BMS Communication Failure Restart product. Contact Growatt Customer Service if persists.
F23 Communication Failure with INV Restart product. Contact Growatt Customer Service if persists.
F24 Communication Failure with INV Restart product. Contact Growatt Customer Service if persists.
F26 PV3 Over Voltage Protection Check input specifications. Remove solar input or restart.
F27 PV3 Overcurrent Protection Check input specifications. Remove solar input or restart.
F28 PV3 Over Temperature Protection Turn off product, place in open area for 2-3 hours to cool.
F29 PV4 Over Voltage Protection Check input specifications. Remove solar input or restart.
F30 PV4 Overcurrent Protection Check input specifications. Remove solar input or restart.
F31 PV4 Over Temperature Protection Turn off product, place in open area for 2-3 hours to cool.
F40 Grid Voltage Failure Restart product. Contact Growatt Customer Service if persists.
F41 ISO Failure Restart product. Contact Growatt Customer Service if persists.
F42 Grid Disconnection Failure Restart product. Contact Growatt Customer Service if persists.
F43 Grid Frequency Failure Restart product. Contact Growatt Customer Service if persists.
F44 Relay Detection Failure Check input specifications. Remove solar input or restart.
F45 Inverter Temperature Failure Check input specifications. Remove solar input or restart.
F46 BUS Voltage Failure Turn off product, place in open area for 2-3 hours to cool.
F47 Hardware OCP Failure Check input specifications. Remove solar input or restart.
F48 EEPROM Failure Check input specifications. Remove solar input or restart.
Models: NEXA2000, NEXA_2000, NEXA2000 All in one Balcony Solar Storage, NEXA2000, All in one Balcony Solar Storage, Balcony Solar Storage, Solar Storage

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