Growatt NEXA 2000 All-in-one Balcony Solar Storage User Manual
Disclaimer
Please read this document carefully before using the product. Keep it for future reference. Incorrect use may lead to injury, product damage, or property loss. By using this product, you agree to all terms and conditions. Growatt is not responsible for any damage caused by non-compliance with this document.
Disposal Guide
- Discharge batteries completely before placing them in designated recycling bins. This product contains hazardous chemicals and should not be disposed of in general waste. Follow local battery recycling laws and regulations.
- If the battery cannot be discharged due to a product fault, contact a professional battery recycling company.
- Batteries that have been over-discharged cannot be restarted; dispose of them as discarded items.
Safety Guidelines
- Do not place the product in high-temperature environments or near fire.
- Avoid exposure to moisture or submerging it in liquids.
- Do not use near strong electrostatic or magnetic fields, as this may disable protective features and lead to malfunctions.
- Do not disassemble the product. Consult official channels for service or repair. Improper disassembly may risk fire or personal injury.
- Adhere strictly to the operational temperature range specified in the manual. Excessive temperatures may cause fire or explosion; low temperatures can reduce performance or cause failure.
- Do not place the product in unventilated areas during use.
- Avoid short-circuiting the product with wires or metal objects.
- Ensure the product is not subjected to impact, drops, or severe vibration. Secure it during transport. If severely damaged, turn off the power immediately and cease use.
- If the product accidentally falls into water, place it in a safe, open area and stay away until completely dry. Do not reuse a dried product; dispose of it properly.
- Growatt is not responsible for accidents or malfunctions caused by non-Growatt parts.
- Clean the product only with a dry cloth.
- Place it on a flat surface to prevent falling. If it topples over and is severely damaged, turn it off immediately, place the battery in an open area away from people and flammable materials, and dispose of it according to local laws and regulations.
- Keep out of reach of children and pets.
- Electromagnetic fields generated during use may affect implanted medical devices (e.g., pacemakers). Consult manufacturers for restrictions and maintain a safe distance between the product and medical devices.
Declaration of Conformity
Shenzhen Growatt Power Technology Co., Ltd. declares that this product complies with Directives 2014/35/EU, 2014/30/EU, 2014/53/EU & 2011/65/EU. The full EU declaration of conformity is available at: https://growattportable.com/pages/download-center.
This device also complies with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023. For the Statement of Compliance, visit: https://growattportable.com/pages/download-center.
Directive 2014/53/EU Radiation Exposure Statement: This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Specifications
Basic Information
- Net Weight: ≈24Kg
- Dimensions (L*W*H): 406*255*290mm
- Wireless Connection: Bluetooth, 2.4G Hz Wi-Fi
- Operation Frequency: 2400-2483.5MHz
- Max RF Output Power: <20dBm
- Wireless technology: LoRa
- Wi-Fi HaLow Operation Frequency: 863-870MHz
- Wi-Fi HaLow Max RF Output Power: <13.98dBm
- LED Display: Supported
PV Input
- Operation Voltage Range: 16-60Vdc
- Max PV Input Voltage: 60Vdc
- Max PV Input Current: 20A
- Max Isc PV: 20A
- Number Of MPPT: 4
- Max MPPT Input Power: 2600W
On-grid Port
- AC Output: 230Vac, 50/60Hz, 800W
- Max AC Output Current: 3.5A
- Power Factor: > 0.99 (-0.8~+0.8)
Versatile AC Port
- AC Output: 230VAC, 50/60Hz, 3.5A
- Max AC Output Power: 800W
- Max AC Apparent Power: 800VA
- Power Factor: -0.8~+0.8
Battery
- Rated Capacity: 2048Wh
- Battery Rated Voltage: 51.2Vdc
- Max Charge Current: 40A
- Max Discharge Current: 60A
- Max Charging Power: 2000W
- Max Discharging Power: 800W
- Rechargeable Li-Ion Battery: LifePO4
- Expandable Battery Quantity: 3
- Max Expandable Capacity: 8192Wh
Protection
- Overvoltage Protection: Yes
- Overcurrent Protection: Yes
- Short Circuit Protection: Yes
- Temperature Protection: Yes
- Overcharging Protection: Yes
- Over-Discharge Protection: Yes
General Parameters
- Charging Temperature Range: 0℃~55℃
- Discharging Temperature Range: -20℃~55℃
- Self-Heating: Yes, activated below 0°C
- Relative Humidity: 5%-95%
- Maximum Altitude Rating: 4000m
- Ingress Protection: IP66
- Pollution Degree: PD3 (External)
- Overvoltage Category: OVCII (DC), OVCIII (AC)
- Protective Class: Class I
- Operating Environment: Indoor used
- Warranty: 10 Years
Packing List
The packing list includes:
- 1. NEXA 2000 Balcony Storage
- 2. Documentations (Disclaimer & Warranty & Quick Start Guide & APP Guide)
- 3. PV Input Extension Cable
- 4. On-grid Cable
- 5. Fix-Bracket
- 6. MC4 Withdrawal Tool
- 7. Plug-Cover
Product Introduction
The NEXA 2000 features the following ports and indicators:
- 1. LED Panel
- 2. Versatile Port (Inverter In/Off-grid Out)
- 3. On-grid Port
- 4. PV Input Port
- 5. External Grounding Terminal
- 6. Battery Expansion Port
- 7. WIFI Indicator
- 8. Wi-Fi HaLow Indicator
- 9. Vent Valve
LED Panel
The LED panel indicates the status of the device:
- 1. Main Power Button: Short press for 1s to switch on; long press for 3s to switch off.
- 2. IOT Button (WiFi-Bluetooth): Short press for 1s, the IOT icon flashes, indicating pending connection status. Press and hold for 3s to reset; the IOT icon flashes and then goes out. Press 1s again to turn it on and enter the pending connection state.
- 3. Mode Switch Button: Press and hold for 3s to switch between On-grid Mode and Off-grid Mode. The default is On-grid Mode when the device is switched on.
- 4. Battery Level Indicator: Shows power percentage. One cell represents 0-25%. The first cell flashes if the battery level is 0-10% and the machine is in standby or discharging state.
- 5. Solar Panel Connection Indicator: Lit when PV is connected. Flashes quickly if PV power input is lower than 25W; stays lit if it exceeds 25W.
- 6. On-grid Indicator: Lit when connected to the grid.
- 7. Off-grid Indicator: Lit when the device is Off-grid.
- 8. IOT Indicator (WiFi/Bluetooth): Always on indicates successful grid connection; blinking indicates pending connection status.
Installation
Installation Instructions
System Application Diagram
The system can be connected to solar panels, a smart meter (sold separately), and a smart plug (sold separately). The diagram shows the connections between these components and the NEXA 2000.
Space Required
Ensure adequate space around the unit: ≥10mm on the sides and ≥300mm on the front and back.
Tools Required
- 1. Multifunction Electric Screwdriver (Ø 12mm Drill Bit)
- 2. Hammer
- 3. Phillips Screwdriver
- 4. Pencil
On-grid Application
Application 1: NEXA 2000+Solar Panel
- Connect the PV Input Extension Cable to the NEXA 2000.
- Wire the solar panels using the PV Input Extension Cable.
- Connect the NEXA 2000 to the home-grid using the On-grid Cable.
Application 2: NEXA 2000+Solar Panel+EBM
- Stack NEXA 2000 to EBM (Max 3 EBMs recommended).
- Connect the PV Input Extension Cable to the NEXA 2000.
- Wire the solar panels using the PV Input Extension Cable.
- Connect the NEXA 2000 to the home-grid using the On-grid Cable.
Off-grid Application
Application 1: NEXA 2000 (Only)
- Connect the row plug to the NEXA 2000's VERSATILE AC PORT.
- Connect household appliances to the row plug.
Application 2: NEXA 2000+Solar Panel+EBM
- Stack NEXA 2000 to EBM (Max 3 EBMs recommended).
- Connect the PV Input Extension Cable to the NEXA 2000.
- Wire the solar panels using the PV Input Extension Cable.
- Connect the row plug to the NEXA 2000's VERSATILE AC PORT.
- Connect household appliances to the row plug.
Other Tips
Plug-Cover Install
To ensure waterproof connection stability:
- Install the Plug-Cover onto the Versatile Port.
- Insert the device's plug and secure the Plug-Cover (Torque 1.5N·m).
Floor-Standing Install
For battery expansion with stacked EBMs (Max 3 EBMs recommended), a Fix-bracket can enhance stability:
- Install the Fix-Bracket onto NEXA 2000/EBM (Torque 1.5N·m).
- Mark the wall after positioning NEXA 2000/EBM. Drill holes (Φ12*50mm) at the marked spots and insert expansion plugs.
- Secure NEXA 2000/EBM to the wall (Torque 6.0 N·m).
Wall-Hung Install
NEXA 2000 supports Wall-Hung installation to minimize balcony floor space. (This accessory Wall-Hung bracket is sold separately.)
How To Start
Power On / Off & Mode Setting
- Short press the Main Power Button for 1 second to turn on; long press for 3 seconds to turn off.
- Short press the IOT button for 1s; the IOT indicator flashes, entering the pending connection state. Configure the network according to the APP guidelines.
- The device is in On-grid mode by default and can be switched to Off-grid mode by long-pressing the Mode button for 3s.
Mode Switching: Long press MODE button for 3s. On-grid: Light on. Off-grid: Light on.
Power On/Off: Short press ON/OFF for 1s to turn on, long press for 3s to turn off.
IOT On/Off: Short press IOT for 1s. ON: 1s. OFF: 1s.
POWER PLUS Function
This function, available on the APP, allows setting the maximum On-grid output power. Use with caution.
Connect ShinePhone APP
Use the ShinePhone application to remotely monitor and control your NEXA 2000 All-in-one Balcony Solar Storage system.
Create A Power Plant
- Scan the QR code or search for 'ShinePhone' on the App Store or Google Play to download the APP.
- Click "Register" to create an account.
- Create a power plant: Set the time and location, and fill in the PV capacity and grid electricity price information.
Configure Network
- Connect NEXA 2000 to the network.
- Find and enter the "Plant" page from the bottom menu. Click the "+" button in the upper right corner, select "Add device", scroll down, and choose "Balcony Solar Storage".
- Click "NEXA 2000" and follow the app's instructions to complete the remaining steps and add it to the power plant.
Note for Re-pairing: If the device is already bound to a mobile device, press the device's IoT button for 3 seconds to unpair it before re-pairing with a new mobile device.
Set Operation Mode
6.1 Click "Add time", add a time period, and select a work mode for that time period.
- Load First Mode: Prioritizes photovoltaic power for the load. Excess energy is stored in the battery. If photovoltaic energy is insufficient, the battery discharges to supplement.
- Battery First Mode: Prioritizes charging the battery until its upper limit SOC. Discharging stops then. If the battery is fully charged and photovoltaic energy is still available, it outputs according to the photovoltaic power.
- Smart Self-consumption Mode: Available only when connected to a smart meter. The smart meter monitors home power consumption and intelligently adjusts system output.
Note: The default is Load First Mode with a system output power of 200W. This can be adjusted in the APP.
6.2 Click on the "?" icon in the upper right corner to view detailed operating instructions.
Other Important Settings
- Associated inverter: Link to inverter settings.
- 7. On-grid Status: Enable for on-grid status, disable for off-grid status.
- 8. Power+ Function: Adjusts the maximum grid-connected output. Use with caution.
- 9. Export Limit Function: Limits feed power when associated with a wireless meter. 0% means no feed to the grid; 10% means a maximum feed of 10%.
Cold-start
When the battery temperature is between -30°C and -20°C, connecting solar panels with photovoltaic input can automatically heat the battery to the working temperature, allowing the NEXA 2000 to function normally in low-temperature environments.
Battery temperature | Remaining heating time/min |
---|---|
-30°C | 83 |
-25°C | 75 |
-20°C (Minimum allowable discharge temperature) | 65 |
-15°C | 54 |
-10°C | 42 |
-5°C | 29 |
0°C (Minimum allowable charging temperature) | 15 |
5°C | 0 |
Note:
- Estimated remaining heating time is based on maximum heating power (PV input ≥140W) and is for reference only. The heating function stops when the battery temperature reaches 5℃.
- Remaining heating time is the time to heat from the current temperature to 5°C.
- If the NEXA 2000 is below 0°C and the photovoltaic input power is ≤140W, photovoltaic energy is prioritized for battery heating.
FAQ
Q1: Does NEXA 2000 support simultaneous charging and discharging?
Yes, the input/output ports are different, allowing simultaneous charging and discharging.
Q2: Is it possible to charge NEXA 2000 with solar panels from other brands?
Yes, provided they meet the photovoltaic charging specifications of this product.
Q3: How to store my NEXA 2000?
For long-term storage, fully charge the machine, disconnect the photovoltaic connection, and turn off the machine. Charge and discharge the product every 3 months: discharge to 20%, then charge to 80%.
Q4: Can one battery be connected to four solar panels?
Yes, you can use the Y-Branch Solar Parallel Cable to connect 4 solar panels.
Q5: What is the waterproof performance of this device?
NEXA 2000 has an IP66 rating, making it suitable for outdoor use in challenging conditions, including dusty environments or rain showers.
Q6: How to monitor the electricity generation of NEXA 2000 All-in-one Solar Balcony Storage system?
Use the ShinePhone app to monitor solar power generation data and regulate the system's real-time output power.
Q7: How does NEXA 2000 All-in-one Solar Balcony Storage operate?
NEXA 2000 supports three working modes: Load First Mode, Battery First Mode, and Smart Self-Consumption Mode. Users can set different modes for different time periods.
The system operates on Load First mode by default, prioritizing photovoltaic power for the load. Excess energy is stored in the battery. If photovoltaic energy is insufficient, the battery discharges to supplement. The default system output power is 200W, adjustable via the app.
Battery First mode prioritizes charging the battery until its upper limit SOC, then stops discharging. If the battery is fully charged and photovoltaic energy is available, it outputs according to the photovoltaic power.
Smart Self-consumption Mode requires a smart meter to monitor home power consumption and adjust system output accordingly.
Q8: What precautions should I take before installing/adding an extended battery?
The system must be turned off before installing/adding an extended battery. Failure to do so may void the warranty. Follow these steps:
- Disconnect the NEXA 2000 from the solar panel.
- Press and hold the On/Off button for 1 second to switch off the power.
- After powering off, install the extended battery onto the NEXA 2000.
- Connect the solar panel for normal use.
Q9: What other precautions should I take when installing and using this product?
Ensure the AC power outlet is well grounded. If the PE of the 'Receptacle, Grid Connector' cannot be conducted, use the reserved grounding hole on the chassis for additional grounding.
Q10: How to switch Off-grid mode?
Long press the device Mode Switch Button or use the APP setting page to switch to Off-grid mode.
Alert & Failure
APP Displayed Fault Code | APP Displayed Fault Content | Solution |
---|---|---|
F01 | PV1 Over Voltage Protection | Please check if the input meets the specifications of solar charging. Remove the solar input or restart the product to resume normal operation. |
F02 | PV1 Overcurrent Protection | Please check if the input meets the specifications of solar charging. Remove the solar input or restart the product to resume normal operation. |
F03 | PV1 Over Temperature Protection | Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to work normally. |
F04 | PV2 Over Voltage Protection | Please check if the input meets the specifications of solar charging. Remove the solar input to resume normal operation. |
F05 | PV2 Overcurrent Protection | Please check if the input meets the specifications of solar charging. Remove the solar input or restart the product to resume normal operation. |
F06 | PV2 Over Temperature Protection | Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to work normally. |
F07 | DC Low Voltage Protection | Restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F08 | DC Over Voltage Protection | Restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F09 | Product Overheating | Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to work normally. |
F10 | DC output overload protection | Normal operation will be resumed automatically after you remove the overloaded device. Long-term overload may cause product damage. |
F11 | Battery Low Voltage Protection | Please ensure timely recharging. If the problem persists after 2-3 hours of recharge, contact Growatt Customer Service. |
F12 | Battery Over Voltage Protection | Turn off the PV input and restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F13 | Battery Charge Low Temperature Protection | Please move the product to a warmer spot or connect it to PV power before use. (Not displayed in the app) |
F14 | Battery Charge Over Temperature Protection | Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to work normally. |
F15 | Battery Discharge Low Temperature Protection | Please move the product to a warmer spot or connect it to PV power before use. (Not displayed in the app) |
F16 | Battery Discharge Over Temperature Protection | Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to work normally. |
F17 | Battery Charge Overcurrent Protection | Restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F18 | Battery Discharge Overcurrent Protection | Restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F19 | Battery Failure | Restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F20 | Abnormal battery temperature sampling | Restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F21 | Abnormal battery voltage sampling | Restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F22 | BMS Communication Failure | Restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F23 | Communication Failure with MPPT | Restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F24 | Communication failure with INV | Restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F26 | PV3 Over Voltage Protection | Please check whether the input meets the specifications of solar charging. Remove the solar input or restart the product to resume normal operation. |
F27 | PV3 Overcurrent Protection | Please check whether the input meets the specifications of solar charging. Remove the solar input or restart the product to resume normal operation. |
F28 | PV3 Over Temperature Protection | Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to work normally. |
F29 | PV4 Over Voltage Protection | Please check whether the input meets the specifications of solar charging. Remove the solar input or restart the product to resume normal operation. |
F30 | PV4 Overcurrent Protection | Please check whether the input meets the specifications of solar charging. Remove the solar input or restart the product to resume normal operation. |
F31 | PV4 Over Temperature Protection | Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to work normally. |
F40 | Grid Voltage Failure | Restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F41 | ISO Failure | Restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F42 | Grid Disconnection Failure | Restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F43 | Grid Frequency Failure | Restart the product. If the problem persists after several attempts, please contact Growatt Customer Service. |
F44 | Relay Detection Failure | Please check whether the input meets the specifications of solar charging. Remove the solar input or restart the product to resume normal operation. |
F45 | Inverter Temperature Failure | Please check whether the input meets the specifications of solar charging. Remove the solar input or restart the product to resume normal operation. |
F46 | BUS Voltage Failure | Turn off the product and place it in an open area for 2-3 hours. After cooling, the product will continue to work normally. |
F47 | Hardware OCP Failure | Please check whether the input meets the specifications of solar charging. Remove the solar input or restart the product to resume normal operation. |
F48 | EEPROM Failure | Please check whether the input meets the specifications of solar charging. Remove the solar input or restart the product to resume normal operation. |