Growatt NEXA 2000 All-in-one Balcony Solar Storage User Manual

Disclaimer

Please read this document carefully before using the product. Incorrect use may lead to injury, product damage, or property loss. By using this product, you agree to all terms and conditions. Growatt is not responsible for any damage caused by non-compliance with this document.

Disposal Guide

  1. Discharge batteries completely before placing them in designated recycling bins. This product contains hazardous chemicals and should not be disposed of in general waste. Follow local battery recycling laws.
  2. If the battery cannot be discharged due to a product fault, contact a professional battery recycling company.
  3. Batteries that have been over-discharged cannot be restarted and should be disposed of as discarded items.

Safety Guidelines

Declaration of Conformity

Shenzhen Growatt Power Technology Co., Ltd. declares that this product complies with Directives 2014/35/EU, 2014/30/EU, 2014/53/EU & 2011/65/EU. The full EU declaration of conformity is available at: https://growattportable.com/pages/download-center.

This device also complies with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023. For the Statement of Compliance, visit: https://growattportable.com/pages/download-center.

Directive 2014/53/EU Radiation Exposure Statement: This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Specifications

Basic Information

PV Input

On-grid Port

Versatile AC Port

Battery

Protection

General Parameters

Packing List

The packing list includes:

Visual representation of packing contents:

Product Introduction

The NEXA 2000 features the following ports and indicators:

LED Panel

The LED panel indicates the status of the device:

Installation

Installation Instructions

System Application Diagram: Illustrates the connection of the NEXA 2000 with solar panels, smart meter, and smart plug. Components like the smart meter and smart plug are sold separately.

Space Required: Minimum clearances are indicated: ≥10mm on the sides and ≥300mm in front and back for ventilation and access.

Tools Required

On-grid Application

Application 1: NEXA 2000+Solar Panel

  1. Connect PV Input Extension Cable to NEXA 2000.
  2. Wire solar panels with the PV Input Extension Cable.
  3. Connect NEXA 2000 to the home-grid with the On-grid Cable.

Application 2: NEXA 2000+Solar Panel+EBM

  1. Stack NEXA 2000 to EBM (Max 3 EBMs recommended).
  2. Connect PV Input Extension Cable to NEXA 2000.
  3. Wire solar panels with the PV Input Extension Cable.
  4. Connect NEXA 2000 to the home-grid with the On-grid Cable.

Off-grid Application

Application 1: NEXA 2000 (Only)

  1. Connect the row plug to the NEXA 2000's VERSATILE AC PORT.
  2. Connect household appliances to the row plug.

Application 2: NEXA 2000+Solar Panel+EBM

  1. Stack NEXA 2000 to EBM (Max 3 EBMs recommended).
  2. Connect PV Input Extension Cable to NEXA 2000.
  3. Wire solar panels with the PV Input Extension Cable.
  4. Connect the row plug to the NEXA 2000's VERSATILE AC PORT.
  5. Connect household appliances to the row plug.

Other Tips

Plug-Cover Install

To ensure waterproof connection stability:

  1. Install the Plug-Cover onto the Versatile Port.
  2. Insert the device's plug and secure the Plug-Cover (Torque 1.5N·m).

Floor-Standing Install

For battery expansion with stacked EBMs (Max 3 EBMs recommended), a Fix-bracket can enhance stability:

  1. Install Fix-Bracket onto NEXA 2000/EBM (Torque 1.5N·m).
  2. Mark the wall after positioning NEXA 2000/EBM. Drill holes (Φ12*50mm) at the marked spots and insert expansion plugs.
  3. Secure NEXA 2000/EBM to the wall (Torque 6.0 N·m).

Wall-Hung Install

NEXA 2000 supports Wall-Hung installation to minimize balcony floor space. The Wall-Hung bracket is sold separately.

How To Start

Power On / Off & Mode Setting

  1. Short press the Main Power Button for 1 second to turn on; long press for 3 seconds to turn off.
  2. Short press the IOT button for 1s; the IOT indicator flashes, indicating a pending connection state. Configure the network according to the APP guidelines.
  3. The device defaults to On-grid mode. Switch to Off-grid mode by long-pressing the Mode button for 3s.

Mode Switching: Long press MODE button for 3s to switch between On-grid (light on) and Off-grid (light on).

Power On/Off: Short press ON/OFF button for 1s to turn on; long press for 3s to turn off.

IOT On/Off: Short press IOT button for 1s for ON (flashing); short press for 1s for OFF (off).

POWER PLUS Function

This function, available via the APP, allows setting the maximum On-grid output power. Use with caution.

Connect ShinePhone APP

Use the ShinePhone application to remotely monitor and control your NEXA 2000 All-in-one Balcony Solar Storage system.

Create A Power Plant

  1. Scan the QR code or search for 'ShinePhone' on the App Store or Google Play to download the APP.
  2. Click "Register" to create an account.
  3. Create a power plant by setting the time, location, PV capacity, and grid electricity price information.

Configure Network

  1. Connect NEXA 2000 to the network.
  2. Navigate to the "Plant" page in the app. Click the "+" button, select "Add device", and choose "Balcony Solar Storage".
  3. Select "NEXA 2000" and follow the app's instructions to complete the setup and add it to your power plant.

Note on Re-pairing: If the device is already bound, press the IoT button for 3 seconds to unpair it before pairing with a new mobile device.

Set Operation Mode

Users can set different working modes for different time periods:

Note: The default mode is Load First, with a default system output power of 200W, which can be adjusted in the APP.

Other Important Settings

Cold-start

When the battery temperature is between -30°C and -20°C, connecting solar panels with photovoltaic input can automatically heat the battery to its working temperature, allowing the NEXA 2000 to function normally in low-temperature environments.

Battery temperature Remaining heating time/min
-30°C 83
-25°C 75
-20°C (Minimum allowable discharge temperature) 65
-15°C 54
-10°C 42
-5°C 29
0°C (Minimum allowable charging temperature) 15
5°C 0

Note: Estimated heating time is based on maximum heating power (≥140W PV input) and is for reference only. Heating stops when the battery temperature reaches 5°C. If the current temperature is -20°C, it takes 65 minutes to heat up to 5°C. If the NEXA 2000 is below 0°C and PV input power is ≤140W, PV energy is prioritized for battery heating.

FAQ

Q1: Does NEXA 2000 support simultaneous charging and discharging?
Yes, the input/output ports are different, allowing simultaneous charging and discharging.
Q2: Is it possible to charge NEXA 2000 with solar panels from other brands?
Yes, provided they meet the photovoltaic charging specifications of this product.
Q3: How to store my NEXA 2000?
For long-term storage, fully charge the machine, disconnect the photovoltaic connection, and turn off the machine. Charge and discharge the product every 3 months: discharge to 20%, then charge to 80%.
Q4: Can one battery be connected to four solar panels?
Yes, you can use the Y-Branch Solar Parallel Cable to connect 4 solar panels.
Q5: What is the waterproof performance of this device?
NEXA 2000 has an IP66 rating, making it suitable for outdoor use in challenging conditions, including dusty environments or rain showers.
Q6: How to monitor the electricity generation of NEXA 2000 All-in-one Solar Balcony Storage system?
Use the ShinePhone app to monitor solar power generation data and regulate the system's real-time output power.
Q7: How does NEXA 2000 All-in-one Solar Balcony Storage operate?
NEXA 2000 supports three working modes: Load First Mode, Battery First Mode, and Smart Self-Consumption Mode. Users can set different modes for different time periods. The system defaults to Load First mode. The default system output power is 200W, adjustable via the app. Battery First mode prioritizes battery charging. Smart Self-consumption Mode requires a smart meter for intelligent output adjustment.
Q8: What precautions should I take before installing/adding an extended battery?
Ensure the system is turned off before installation/addition. Follow these steps: a. Disconnect NEXA 2000 from the solar panel. b. Press and hold the On/Off button for 1 second to switch off power. c. Install the extended battery. d. Connect the solar panel for normal use.
Q9: What other precautions should I take when installing and using this product?
Ensure the AC power outlet is well grounded. If the PE of the 'Receptacle, Grid Connector' cannot be conducted, use the reserved grounding hole on the chassis for additional grounding.
Q10: How to switch Off-grid mode?
Long press the device Mode Switch Button or use the APP setting page to switch to Off-grid mode.

Alert & Failure

APP Displayed Fault Code APP Displayed Fault Content Solution
F01 PV1 Over Voltage Protection Please check if the input meets solar charging specifications. Remove solar input or restart the product.
F02 PV1 Overcurrent Protection Please check if the input meets solar charging specifications. Remove solar input or restart the product.
F03 PV1 Over Temperature Protection Turn off the product, place it in an open area for 2-3 hours. After cooling, the product will work normally.
F04 PV2 Over Voltage Protection Please check if the input meets solar charging specifications. Remove solar input.
F05 PV2 Overcurrent Protection Please check if the input meets solar charging specifications. Remove solar input or restart the product.
F06 PV2 Over Temperature Protection Turn off the product, place it in an open area for 2-3 hours. After cooling, the product will work normally.
F07 DC Low Voltage Protection Restart the product. If the problem persists, contact Growatt Customer Service.
F08 DC Over Voltage Protection Restart the product. If the problem persists, contact Growatt Customer Service.
F09 Product Overheating Turn off the product, place it in an open area for 2-3 hours. After cooling, the product will work normally.
F10 DC output overload protection Normal operation resumes after removing the overloaded device. Long-term overload may cause product damage.
F11 Battery Low Voltage Protection Ensure timely recharging. If the problem persists after 2-3 hours of recharge, contact Growatt Customer Service.
F12 Battery Over Voltage Protection Turn off PV input and restart. If the problem persists, contact Growatt Customer Service.
F13 Battery Charge Low Temperature Protection Move the product to a warmer spot or connect to PV power before use. (Not displayed in the app)
F14 Battery Charge Over Temperature Protection Turn off the product, place it in an open area for 2-3 hours. After cooling, the product will work normally.
F15 Battery Discharge Low Temperature Protection Move the product to a warmer spot or connect to PV power before use. (Not displayed in the app)
F16 Battery Discharge Over Temperature Protection Turn off the product, place it in an open area for 2-3 hours. After cooling, the product will work normally.
F17 Battery Charge Overcurrent Protection Restart the product. If the problem persists, contact Growatt Customer Service.
F18 Battery Discharge Overcurrent Protection Restart the product. If the problem persists, contact Growatt Customer Service.
F19 Battery Failure Restart the product. If the problem persists, contact Growatt Customer Service.
F20 Abnormal battery temperature sampling Restart the product. If the problem persists, contact Growatt Customer Service.
F21 Abnormal battery voltage sampling Restart the product. If the problem persists, contact Growatt Customer Service.
F22 BMS Communication Failure Restart the product. If the problem persists, contact Growatt Customer Service.
F23 Communication Failure with MPPT Restart the product. If the problem persists, contact Growatt Customer Service.
F24 Communication failure with INV Restart the product. If the problem persists, contact Growatt Customer Service.
F26 PV3 Over Voltage Protection Please check if the input meets solar charging specifications. Remove the solar input or restart the product.
F27 PV3 Overcurrent Protection Please check if the input meets solar charging specifications. Remove the solar input or restart the product.
F28 PV3 Over Temperature Protection Turn off the product, place it in an open area for 2-3 hours. After cooling, the product will work normally.
F29 PV4 Over Voltage Protection Please check if the input meets solar charging specifications. Remove the solar input or restart the product.
F30 PV4 Overcurrent Protection Please check if the input meets solar charging specifications. Remove the solar input or restart the product.
F31 PV4 Over Temperature Protection Turn off the product, place it in an open area for 2-3 hours. After cooling, the product will work normally.
F40 Grid Voltage Failure Restart the product. If the problem persists, contact Growatt Customer Service.
F41 ISO Failure Restart the product. If the problem persists, contact Growatt Customer Service.
F42 Grid Disconnection Failure Restart the product. If the problem persists, contact Growatt Customer Service.
F43 Grid Frequency Failure Restart the product. If the problem persists, contact Growatt Customer Service.
F44 Relay Detection Failure Please check if the input meets solar charging specifications. Remove the solar input or restart the product.
F45 Inverter Temperature Failure Please check if the input meets solar charging specifications. Remove the solar input or restart the product.
F46 BUS Voltage Failure Turn off the product, place it in an open area for 2-3 hours. After cooling, the product will work normally.
F47 Hardware OCP Failure Please check if the input meets solar charging specifications. Remove the solar input or restart the product.
F48 EEPROM Failure Please check if the input meets solar charging specifications. Remove the solar input or restart the product.
Models: NEXA 2000 Balcony Solar Storage, NEXA 2000, Balcony Solar Storage, Solar Storage

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