ActronAir Hercules CP10 Air Conditioning System Control Interface

Operating Instructions

Model Number: CP10

Please Read This Manual

Congratulations on your purchase of an ActronAir air conditioning system. This unit has been designed and manufactured with the highest quality standard in mind.

Please read this manual thoroughly and keep it near the unit for future reference.

APPLICABLE TO HERCULES MODELS: (PKV1400 PKV1700 PKV2000)

General Information

Introduction: Congratulations on your purchase of the latest ActronAir "Hercules" air conditioning system. With the application of an intelligent interactive software technology controller, this system has been designed to give you many years of reliable service and the convenience of menu-driven control. Your controller is manufactured from the highest quality materials and passed numerous "in house" and "external" inspection procedures to ensure years of satisfactory operation.

About This Manual: This manual provides instructions on how to program and utilize the many advanced features this controller has to offer. Please take time to familiarize yourself with all these features, apply their functions to suit your optimum comfort requirement and achieve energy cost savings at the same time. Thoroughly read this manual in order to ensure correct installation and the safe utilization of your ActronAir air conditioner.

Important Notice: ActronAir bases the development of its air conditioning products on more than 20 years of experience in HVAC, sound & continuous investments in technological innovations and product improvements, advancement in manufacturing processes and quality control through 100% functional product testing. However, ActronAir cannot guarantee that all the aspects of the product and the software included with the product respond to the requirements of final application, despite the product being developed according to state of the art technology. The customer, both end user/specifier and installer, assume all liability and risks relating to the configuration of the product in order to reach the expected results in relation to the specific design and system installation. ActronAir, based on specific agreements, may be consulted for the positive commissioning, installation and application of the unit, however in no case does ActronAir accept liability for the correct operation of the final equipment / system.

Your ActronAir air conditioning unit is one of the most advanced & innovative products in the market. Its operation is specified in the technical documentation supplied with the product or which can be downloaded from our website: www.actronair.com.au. Your air conditioner requires setup/configuration/programming in order to be able to operate in the best possible way to suit your requirement. Failure to complete such operations, may result in malfunction and/or damage to the unit, for which ActronAir accepts no liability.

Installation, commissioning and other technical services must only be carried out by a qualified technician. Ensure that the unit installation complies with all relevant council regulations and building code standards. All electrical wiring must be in accordance with current electrical authority regulations and all wiring connections to be as per electrical diagram provided. Always use appropriate PPE for your safety and protection. Make sure that any safety guards and covers are always firmly secured and not damaged. WH&S rules and regulations must be observed at all times and will take precedence during installation process and operation of the unit.

In addition, the following instructions must be observed:

  • Prevent the electrical components and electronic circuits from getting wet.
  • Do not install the controlling devices in a particularly hot environment as extreme temperatures may damage the electronic equipment.
  • Do not attempt to open the controller and other electronic devices in any way other than described in this manual.
  • Do not drop, shake or hit the devices, which can cause irreparable damage to its internal circuits and mechanisms.

ActronAir is constantly seeking ways to improve the design of its products, therefore specifications are subject to change without notice. Please check with your Customer Care Department on toll free number: 1800 119 229.

Storage & Operating Conditions

  • Storage conditions: -20 to 70°C, 90% RH non-condensing
  • Operating conditions: -10 to 60°C, 90% RH non-condensing

Waste Electrical & Electronic Equipment Disposal Guidelines

1. Do not dispose of the waste electrical & electronic equipment with local council waste. These must be disposed of through the council designated hazardous waste collection centre.

2. The terminal contains a battery that must be removed and separated from the rest of the product before disposing of the terminal.

3. The equipment may contain hazardous substances, improper or incorrect disposal may have a negative effect on human health and on the environment.

Diagram illustrating waste electrical and electronic equipment disposal.

Safety and Operational Precautions

Safety Precautions

  1. Read all instructions in this manual before operating the air conditioning unit. Failure to do so may result in damage to the unit and void your warranty.
  2. Turn-Off power from mains supply by removing fuse or switching the circuit breaker to the "Off" position before installation or servicing this control interface.
  3. Follow sound Lock Out & Tag Out procedures to ensure that power supply is not re-energised accidentally.
  4. This control interface has power supply from the control board via telephone connector, with voltage of 18/30VDC protected by 250mAT external fuse & maximum power input of 0.8W. Ensure that this unit is not installed on voltages higher than 30V DC supply.
  5. Installation and/or servicing must be carried out by a qualified installer or technician.
  6. Ensure that the unit installation complies with relevant council regulations and building code standards. All electrical wiring must be in accordance with current electrical authority regulations and all wiring connections to be as per electrical diagram provided.
  7. WH&S rules and regulations must be observed and will take precedence during installation process.
  8. Only use this wall controller with an ActronAir air conditioner as described in this operating manual.

Operational Precautions

Access Panels and Guards: NEVER remove any access panels or guards as this could cause injury from electric shock and burns from extremely hot components. Never allow any bodily parts such as fingers or objects to protrude through the fan guards or any other opening as they could cause personal injury and damage the air conditioner.

Return Air Filter: The air conditioner must never be operated without a return air filter as this will allow a build up of dust or dirt on the indoor coil. This is very difficult to clean and can cause the system to operate inefficiently or even fail.

Crankcase Heater Precaution: The main power (switch board) to the system must be kept ON at all times to prevent damage to the outdoor compressor. Should the main power be disconnected or interrupted for 6 hours or longer, then no attempt should be made to start the system for 2 hours after the power has been restored to outdoor unit. This allows the compressor to warm up, and remove any liquid refrigerant that may cause damage.

Control Interface Functions

Control Interface Front View

Diagram showing the front of the control interface with numbered buttons and an LCD display.

The control interface features the following:

  • 1 LCD Display: Displays the setting and operation conditions (see menu page for details).
  • 2 Alarm / Reset Button: Alarm Indication and Reset Button.
  • 3 Program Button: To bring up the programming Main Menu screen. (Display will revert back to default screen after 5 minutes idle time at any stage of programming).
  • 4 ESC Button: To exit programming menu.
  • 5 Scroll Up / Increment Button: To scroll up from existing menu or to increase setting parameter.
  • 6 Enter Button: To lock the selected menu or to enter set parameters.
  • 7 Scroll Down / Decrement Button: To scroll down from existing menu or to decrease setting parameter.

System Default Screen

Diagram showing the default screen displayed on the LCD.

The System Default Screen displays:

  • Current Time (e.g., 10:20)
  • Unit status (e.g., "Unit ONbyKEY")
  • Unit ON / OFF Indicator via Control Interface
  • Return Temperature (e.g., 23.7°C)
  • Supply Temperature (e.g., 16.4°C)
  • Compressor status indicators (dark filled arrow indicates ON)
  • Reversing Valve status indicators (dark filled arrow indicates ON)
  • Defrost Cycle Indicator

Initialisation Displays - Status Indications

Power-Up (Initialization Displays)

Progression of display screens during unit power-up.

  • When the control interface is powered "ON" for the first time, the display will be blank for 5 - 10 seconds.
  • The ActronAir logo will then be displayed for the next 5 - 10 seconds.
  • The System Screen (default) provides an overview of system status, showing the Return Temperature, Supply Temperature, Compressors, Reversing Valves ON/OFF status and System Defrost indicator.

Compressors & Reversing Valves Status Indications

Progression of display screens showing compressor and reversing valve status.

  • Both Compressors & Reversing Valves are Off, as indicated by clear triangles.
  • Compressor 1 & Reversing Valve 1 are On (System in Heat Mode), first triangles are darkened.
  • Compressors 1 & 2 and Reversing Valves 1 & 2 are On (Systems are in Heat Mode), all triangles are darkened.

Defrost Operation Indications

This section details the display indications during defrost operation for both Compressor 1 and Compressor 2.

Compressor 1 Defrost Operation

  1. Normal Heating Operation: Display shows return and supply temperatures.
  2. Call for Defrost System 1: Display indicates "Defrost" and "Call for Defrost System 1".
  3. Compressor 1 Off, System 1 on Defrost: Display shows "Comp. 1 Off" and "Defrost".
  4. Compressor 1 and Rev. Valve 1 Off: Display shows "Comp. 1 Off" and "Rev. Valve 1 Off".
  5. Compressor 1 On, Rev. Valve 1 Off: Display shows "Comp. 1 On" and "Rev. Valve 1 Off".
  6. System 1 Defrost Complete: Display indicates "Defrost Complete".
  7. Compressor 1 Off, Rev. Valve 1 Off: Display shows "Comp. 1 Off" and "Rev. Valve 1 Off".
  8. Compressor 1 Off, Rev. Valve 1 On: Display shows "Comp. 1 Off" and "Rev. Valve 1 On".
  9. Normal Heating Operation: Display returns to normal heating operation status.

Compressor 2 Defrost Operation

  1. Normal Heating Operation: Display shows return and supply temperatures.
  2. Call for Defrost System 2: Display indicates "Defrost" and "Call for Defrost System 2".
  3. Compressor 2 Off, System 2 on Defrost: Display shows "Comp. 2 Off" and "Defrost".
  4. Compressor 2 and Rev. Valve 2 Off: Display shows "Comp. 2 Off" and "Rev. Valve 2 Off".
  5. Compressor 2 On, Rev. Valve 2 Off: Display shows "Comp. 2 On" and "Rev. Valve 2 Off".
  6. System 2 Defrost Complete: Display indicates "Defrost Complete".
  7. Compressor 2 Off, Rev. Valve 2 Off: Display shows "Comp. 2 Off" and "Rev. Valve 2 Off".
  8. Compressor 2 Off, Rev. Valve 2 On: Display shows "Comp. 2 Off" and "Rev. Valve 2 On".
  9. Normal Heating Operation: Display returns to normal heating operation status.

Operation Mode

To select the operating mode (Cool Only, Heat Only, Fan Only, or Auto Change Over):

  1. Press the Prg Button to enter the Main Menu.
  2. Use the Scroll Down Button to navigate to 'C. Mode of Operation'.
  3. Press the Enter Button to lock in 'C. Mode of Operation'.
  4. The display will show the mode selection menu. Use the Scroll Up or Scroll Down Buttons to cycle through the available modes. The cursor will blink at the first letter of the current mode.
  5. Press the Enter Button to confirm the selected mode.

To return to the Main Menu, keep pressing the Esc Button until the Main Menu screen is displayed.

Turn Unit ON / OFF via Control Interface

To turn the unit ON:

  1. Press the Prg Button to enter the Main Menu.
  2. Press the Scroll Down Button to select 'A. On/Off Unit'.
  3. Press the Enter Button to lock in 'A. On/Off Unit'. The display will show the ON/OFF page with the switch symbol pointing towards "OFF".
  4. Press the Scroll Up Button. The cursor will appear and blink near "ON".
  5. Press the Enter Button to turn the unit ON. The cursor will disappear, and the unit will be ON.

To turn the unit OFF:

  1. Repeat steps 1-3 above to reach the ON/OFF screen.
  2. Press the Scroll Down Button. The cursor will appear and blink near "OFF".
  3. Press the Enter Button to turn the unit OFF. The cursor will disappear, and the unit will be OFF.

To return to the Main Menu, press the Esc Button twice.

Setting Room Temperature

To set the room temperature:

  1. Press the Prg Button to enter the Main Menu.
  2. Press the Scroll Down Button to select 'B. Setpoint'.
  3. Press the Enter Button to lock in 'B. Setpoint'. The "Room Setpoint" screen will appear.
  4. Press the Scroll Up Button. The cursor will appear and blink next to the setpoint temperature.
  5. Use the Scroll Up or Scroll Down Buttons to change the room temperature setting. The temperature can be changed in increments/decrements of 0.1°C.
  6. Press the Enter Button to lock in your desired room setpoint temperature. The cursor will disappear, and the new setpoint will be displayed.

To return to the Main Menu, keep pressing the Esc Button.

Setting Supply Air Volume Setpoint

To adjust the Supply Air Volume Setpoint:

  1. Press the Prg Button to enter the Main Menu.
  2. Press the Scroll Down Button to select 'G. Service' sub-menu.
  3. Press the Enter Button to lock in 'G. Service'.
  4. Navigate to 'f. Service settings' (Gf) and press Enter.
  5. Enter the service password "7378" and press Enter.
  6. Navigate to 'c. Thermoregulation' (Gfc1) and press Enter.
  7. Navigate to 'Thermoregulat. Gfc4' and press Enter. The cursor will appear next to the Supply Air Volume Setpoint.
  8. Use the Scroll Up or Scroll Down Buttons to change the Supply Air Volume Setpoint.
  9. Press the Enter Button to lock in the setting. The Supply Air Volume Setpoint can be changed in increments/decrements of 1 L/s.

To return to the Main Menu, keep pressing the Esc Button.

Setting Filter Pressure Alarm Setpoint

To adjust the Filter Pressure Alarm Setpoint:

  1. Follow steps 1-3 from the 'Setting Supply Air Volume Setpoint' section to reach the 'Supply Pressure Setpoint & Filter Alarm Setpoint' screen. The cursor will be next to the Supply Pressure Setpoint.
  2. Press the Scroll Down Button to move the cursor to the Filter Pressure Alarm Setpoint.
  3. Use the Scroll Up or Scroll Down Buttons to change the Filter Pressure Alarm Setpoint. The setpoint can be changed in increments/decrements of 1 Pa.
  4. Press the Enter Button to lock in the Filter Pressure Alarm Setpoint. The menu will prompt to apply changes, with the cursor next to "No".
  5. Use the Scroll Up or Scroll Down Buttons to change the prompt to "Yes".
  6. Press the Enter Button to lock in the new Filter Pressure Alarm Setpoint.

To return to the Main Menu, keep pressing the Esc Button.

Setting the Clock

To set the date and time:

  1. Press the Prg Button to enter the Main Menu.
  2. Press the Scroll Down Button to select 'D. Clock/Scheduler'.
  3. Press the Enter Button to lock in 'D. Clock/Scheduler'. The "Clock D1" screen will appear.
  4. Press the Scroll Up Button. The cursor will appear next to the date indicator, showing the corresponding day (e.g., Monday, 18/04/16).
  5. Use the Scroll Up or Scroll Down Buttons to change the date.
  6. Press the Enter Button to lock in the date. The cursor moves to the month indicator.
  7. Use the Scroll Up or Scroll Down Buttons to change the month.
  8. Press the Enter Button to lock in the month. The cursor moves to the year, and the day will update accordingly (e.g., Tuesday 19/04/2016).
  9. Use the Scroll Up or Scroll Down Buttons to change the year.
  10. Press the Enter Button to lock in the year and date. The cursor moves to the hour indicator.
  11. Use the Scroll Up or Scroll Down Buttons to change the hour (in 1-hour increments).
  12. Press the Enter Button to lock in the hour. The cursor moves to the minute indicator.
  13. Use the Scroll Up or Scroll Down Buttons to change the minute (in 1-minute increments).
  14. Press the Enter Button to lock in the minute. The cursor disappears, and the date & time are saved.

To return to the Main Menu, keep pressing the Esc Button.

7-Day Programming Operation

To set up a 7-day programming schedule:

  1. From the Main Menu, navigate to 'D. Clock/Scheduler' and select it.
  2. Press the Scroll Down Button repeatedly until the cursor is on the 'Enable Scheduler' prompt.
  3. Use the Scroll Up or Scroll Down Buttons to change 'Enable Scheduler' from 'No' to 'Yes'. The cursor will flash.
  4. Press the Enter Button twice to enable the scheduler. The cursor moves to 'Clock D'.
  5. Press the Enter Button twice to select 'Clock Schedule D3'.
  6. Press the Enter Button to lock in 'Clock Schedule D3'. The cursor appears on Monday Event 1 start time.
  7. Use the Scroll Up or Scroll Down Buttons to set the hour (24-hour format).
  8. Press the Enter Button to lock in the hour. The cursor moves to the minute indicator.
  9. Use the Scroll Up or Scroll Down Buttons to set the minute.
  10. Press the Enter Button to lock in the minute. The cursor moves to the next event or day.
  11. Repeat steps 7-10 for all desired events and days. The scheduled program for each nominated day will operate each time that day occurs.

To return to the Main Menu, keep pressing the Esc Button.

After Hour Timer

To configure the After Hours operation duration:

  1. From the Main Menu, navigate to 'D. Clock/Scheduler' and select it.
  2. Press the Scroll Down Button to select 'Clock Schedule D7'.
  3. Press the Enter Button to lock in 'Clock Schedule D7'. The cursor appears next to 'After Hours operation duration'.
  4. Use the Scroll Up or Scroll Down Buttons to select the desired duration (in 1L/s increments, or 0 to disable).
  5. Press the Enter Button to lock in the duration.

To return to the Main Menu, keep pressing the Esc Button.

Special Days

To program a specific day with a unique schedule:

  1. From the Main Menu, navigate to 'D. Clock/Scheduler' and select it.
  2. Press the Scroll Down Button to select 'Clock Schedule D8'.
  3. Press the Enter Button to lock in 'Clock Schedule D8'. The 'Special Day 1' screen appears with the cursor blinking next to the Day.
  4. Use the Scroll Up or Scroll Down Buttons to select the desired Day (1-31).
  5. Press the Enter Button to lock in the Day. The cursor moves to the Month.
  6. Use the Scroll Up or Scroll Down Buttons to select the desired Month.
  7. Press the Enter Button to lock in the Month. The cursor moves to Event 1.
  8. Follow steps 7-12 of the 7-Day Programming procedure to program Event 1 and Event 2 for the special day.
  9. The scheduled program for each "Special Day" will operate only once.
  10. Follow steps 1-10 to program succeeding "Special Days".

To return to the Main Menu, keep pressing the Esc Button.

Daylight Saving Time

Daylight Saving Time Enable

To enable Daylight Saving Time:

  1. From the Main Menu, navigate to 'D. Clock/Scheduler' and select it.
  2. Press the Scroll Down Button to select the 'Daylight Saving Time' sub-menu (Clock D2).
  3. Press the Enter Button to lock in the sub-menu. The cursor appears on the "ENABLE" indicator.
  4. Press the Scroll Up or Scroll Down Buttons to select "ENABLE".
  5. Press the Enter Button to enable DST. The cursor moves to the "Transition time" segment.
  6. Use the Scroll Up or Scroll Down Buttons to set the transition time in minutes (1-60 minutes).
  7. Press the Enter Button to lock in the transition time. The cursor moves to the Sunday selection for the start of the transition.
  8. Use the Scroll Up or Scroll Down Buttons to select the Sunday (e.g., First Sunday, Last Sunday).
  9. Press the Enter Button to lock in the Sunday. The cursor moves to the starting month.
  10. Use the Scroll Up or Scroll Down Buttons to select the Month.
  11. Press the Enter Button to lock in the Month. The cursor moves to the starting time selection.
  12. Use the Scroll Up or Scroll Down Buttons to set the hour for the transition.
  13. Press the Enter Button to lock in the hour. The cursor moves to the end time selection.
  14. Repeat steps 7-11 to set the end of DST parameters.
  15. Press the Enter Button to enable DST and lock parameters.

To return to the Main Menu, keep pressing the Esc Button.

Daylight Saving Time Disable

To disable Daylight Saving Time:

  1. From the Main Menu, navigate to 'D. Clock/Scheduler' and select it.
  2. Press the Scroll Down Button to select the 'Daylight Saving Time' sub-menu (Clock D2).
  3. Press the Enter Button to lock in the sub-menu. The cursor appears on the "ENABLE" indicator.
  4. Use the Scroll Up or Scroll Down Buttons to select "DISABLE". The segment will change from "ENABLE" to "DISABLE".
  5. Press the Enter Button to disable DST. The cursor disappears, and the "DISABLE" screen is displayed.

To return to the Main Menu, keep pressing the Esc Button.

Monitoring Menu

Status (Read Only Menu)

To view system status:

  1. Press the Prg Button to enter the Main Menu.
  2. Press the Scroll Down Button to select 'E. Status'.
  3. Press the Enter Button to lock in 'E. Status'. The first screen under this sub-menu is displayed.
  4. Use the Scroll Down Button to view subsequent screens and operating parameters.
  5. Use the Scroll Up Button to view previous screens.

To return to the Main Menu, keep pressing the Esc Button.

Data Logger (Read Only Menu)

This section is mentioned in the table of contents but not detailed in the provided pages. Assuming it's a read-only menu for logged data.

Additional Features

Dual Control Operation (Mimic Logic)

The air conditioning system can be operated from either of two control interfaces. Information displayed on both interfaces is identical. The last control interface used has priority.

Example 1: If Control Interface #1 starts cooling, both interfaces show cooling mode. If Interface #2 then selects heating, both interfaces will show heating mode.

Example 2: If Interface #2 sets room temperature to 16.0°C, both interfaces display this. If Interface #1 changes it to 18.0°C, both will show 18.0°C and the system will operate at the new setpoint.

Controllers Compatibility Matrix for Dual Control

Combination Options Controller Controller
Option 1 ActronAir Control Interface ActronAir Control Interface
Option 2 ActronAir Control Interface BMS Controller

Alarm Matrix

This table lists potential alarms, their conditions, and how to stop them.

Serial Number Description Type Start Condition Stop Condition
1Compressor 1 HP faultAlarmPd > 4216kPAPd < 2647kPa
2Compressor 2 HP faultAlarmPd > 4216kPAPd < 2647kPa
3Compressor 1 LP faultAlarmPs < 401kPaPs > 686kPa
4Compressor 2 LP faultAlarmPs < 401kPaPs > 686kPa
5Compressor 1 overloadAlarmDrive alarm high currentCurrent less than 90% of maximum
6Compressor 2 overloadAlarmDrive alarm high currentCurrent less than 90% of maximum
7Compressor 1 offlineAlarmCommunication lossCommunication OK
8Compressor 2 offlineAlarmCommunication lossCommunication OK
9Evaporator Fan 1 offlineAlarmCommunication lossCommunication OK
10Evaporator Fan 2 offlineAlarmCommunication lossCommunication OK
11Evaporator Fan 3 offlineAlarmCommunication lossCommunication OK
12Evaporator Fan 4 offlineAlarmCommunication lossCommunication OK
13Condenser Fan 1 offlineAlarmCommunication lossCommunication OK
14Condenser Fan 2 offlineAlarmCommunication lossCommunication OK
15Condenser Fan 3 offlineAlarmCommunication lossCommunication OK
16Condenser Fan 4 offlineAlarmCommunication lossCommunication OK
17Probe 1 Faulty / Wiring open or short circuitWarningReturn Air temperature sensor faultSensor OK
18Probe 2 Faulty / Wiring open or short circuitWarningSupply Air temperature sensor faultSensor OK
19Probe 3 Faulty / Wiring open or short circuitAlarmSuction Comp 1 temperature sensor faultSensor OK
20Probe 4 Faulty / Wiring open or short circuitAlarmSuction Comp 2 temperature sensor faultSensor OK
21Probe 6 Faulty / Wiring open or short circuitAlarmLow pressure Comp 1 temperature sensor faultFeedback signal OK
22Probe 7 Faulty / Wiring open or short circuitAlarmLow pressure Comp 2 temperature sensor faultFeed back signal OK
23Probe 8 Faulty / Wiring open or short circuitWarningOutdoor coil Comp 1 temperature sensor faultSensor OK
24Probe 9 Faulty / Wiring open or short circuitWarningOutdoor coil Comp 2 temperature sensor faultSensor OK
25Probe 10 Faulty / Wiring open or short circuitWarningOutside air temperature sensor faultSensor OK
26Probe 11 Faulty / Wiring open or short circuitAlarmHigh Pressure Comp 1 pressure sensor faultFeed back signal OK
27Probe 12 Faulty / Wiring open or short circuitAlarmHigh Pressure Comp 2 pressure sensor faultFeed back signal OK
28Filter Differential Pressure alarmWarningFilter DirtyFilter Clean
29Filter Differential Pressure sensor faultWarningAir pressure < 15 Pa and fan speed > 250rpmAir pressure > 15 Pa and fan speed > 250rpm
30Supply Air pressure sensor faultWarningAir pressure < 15 Pa and fan speed > 250rpmAir pressure > 15 Pa and fan speed > 250rpm

Trouble Shooting Guide

Condition Probable Cause Recommended Actions / Checkpoints
Unit will not operate No Power to the unit
No power to the variable speed drive
Unit under fault condition
Check whether the mains power switch is ON.
Check whether the Drive Circuit breakers are switched ON.
Check the Fault details.
Unit will not Cool or Heat, only Fan operates The mode of operation is "Fan only".
Indoor condition is equal to the set point
Set the correct mode of operation.
Try setting the min setpoint for Cooling 16°C (If cooling required).
Try setting the max setpoint for Heating 28°C (If heating required)
Unit Cools or Heats, but will not control to setpoint Return air sensor is defective.
Return air sensor wrongly calibrated.
Check the Alarm on the Control Interface.
Need to correct the calibration through service.
Compressor 1 or 2 will not operate, outdoor fan will operate Head pressure high
Discharge pressure sensor faulty.
Check the Alarm on the Control Interface.
Compressor 1 or 2 will not operate, outdoor fan will also not operate The mode of operation is "Fan Only". Set the correct mode of operation.
Outdoor Motor will not operate Motor in fault.
Head pressure not above the set limit for the fan to start.
Check the Alarm on the Control Interface.
Need to correct the setpoint through service.
Indoor Motor will not operate Motor in fault.
Supply air pressure sensor faulty.
Check the Alarm on the Control Interface.
Crankcase Heater will not operate Heater contactor has failed.
Heater element has failed.
Wiring or terminal failure
Check the Crankcase heater switching setting through service. Replace heater element through service.
Check wiring or terminal and replace as required through service.
Evaporator coil freezes up during low ambient operation System low on refrigerant.
System low on airflow.
Outdoor air sensor failure.
Check the pressures and the temps for suction and discharge.
Check the ID fan airflow through the Control Interface.
Check the Alarm on the Control Interface.
Economiser, outside air and/or spill air will not operate Economiser connector not plugged into unit wiring harness
Economiser, outside air, and/or spill air motor has failed.
Wiring or terminal failure
Check the connection.
Motor wiring to be checked and replaced as required.
Wiring or terminal to be checked and replaced as required.
Control Interface keys not operating Control Interface hanged.
RJ12 cable failure.
Reset the power to the Control Interface by turning it OFF/ON.
Replace RJ12 cable through service.
Control Interface does not power up Wiring fault.
RJ12 cable fault.
Wiring to be checked as per the wiring diagram.
Replace RJ12 cable through service.

Maintenance

Maintenance Procedures

This section describes the specific maintenance procedures that must be performed as part of a normal maintenance program. Always disconnect electrical power to the unit before performing these procedures. It is always a safe practice to observe all safety warnings and cautions when conducting maintenance tasks.

DANGER: Live Electrical Connections! It may be necessary to work near live electrical components on certain maintenance tasks. Only licensed electricians and/or qualified technicians who are competently trained are allowed to perform service tasks.

WARNING: Hazardous Voltage! Always make sure that all power supplies, including remote controls, are isolated before performing maintenance. Observe proper Lock-Out / Tag-Out procedures to ensure that power cannot be inadvertently energised. Failure to isolate power before maintenance procedures can result in serious injury or death.

Periodic Maintenance Checkpoint

  • Perform all monthly maintenance inspections.
  • Inspect coil surfaces for cleanliness. Clean as required, apply cleaning procedures based on prevailing industry standard.
  • Inspect unit air filters, clean or replace as required.

Annual Maintenance Checklists

  • Perform general maintenance inspections.
  • Perform scheduled start-up checks.
  • Leak test refrigerant circuits.
  • Inspect contacts of all contactors and relays. Replace all worn contacts as required.
  • Inspect, clean and tighten all electrical connections.
  • Check fans for balanced operation. Make sure that there are no loose screws/bolts, no fan blades interference and no damage to the fans and guards.
  • Inspect unit air filters, clean or replace as required.
  • Clean and repaint any corroded panel surface.

Cleaning the Control Interface

Wipe the control interface with a dry cloth. Do not use water or any other solvent-based solutions as it can cause damage to the outer case and electronic components of the controller.

Air Filter Maintenance

Regularly check the air filters for cleanliness or when a filter alarm is indicated on the control interface.

Cleaning the Condenser Coils

Clean the coils at least once a year or more frequently if the unit is located in a dusty and/or dirty environment, in order to maintain your system's proper operating performance. High discharge pressures are a good indication that the coils need cleaning. When using detergent or solvents to clean the coils, follow the manufacturer's instructions to avoid potential damage to the coils and to the unit.

To clean the refrigerant coils, use a soft brush and water spray, such as a garden hose or pressure washer with a low-pressure nozzle.

Outdoor Maintenance

Do not obstruct airflow to the outdoor coil to ensure your air conditioner operates efficiently. Use light detergent solutions to clean the surface of the panels. Repaint corroded panel surfaces, as required.

System Information

Customer Information

Name: _________________________ Tel. Number: _________________________

Address: ___________________________________________________________________

Installer Information

Company Name: _________________________ Address: ___________________________________________________________________

Tel. Number: _________________________ Fax. Number: _________________________

Technician - Name: _________________________ Tel. Number: _________________________ Fax. Number: _________________________

Unit Information

Model Number: _________________________ Serial Number: _________________________

Date Installed: _________________________

The air conditioner model and serial number is situated on the side panel of the unit's bottom left corner, near the compressor compartment.

Notes

[Blank section for notes]

Models: Hercules Air Conditioning System, CP10, Control Interface, PKV1400, PKV1700, PKV2000

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Preview ActronAir ActronConnect ACM-2 User Guide
Comprehensive user guide for the ActronAir ActronConnect ACM-2 remote controller, detailing setup, operation, settings, and troubleshooting for your air conditioning system.
Preview ActronAir Neo Controller: Google Home Integration Guide
Learn how to connect your ActronAir Neo Controller to Google Home for voice control of your air conditioning system. This guide provides step-by-step instructions and sample voice commands.
Preview ActronAir Humidity Sensors: Installation and Commissioning Guide
This guide provides comprehensive instructions for the installation and commissioning of ActronAir CRH-D and CRH-S relative humidity sensors. It covers safety precautions, general features, dimensions, electrical connections, DIP switch settings, and configuration procedures for various ActronAir HVAC systems including Hercules, Tri-Capacity, VCC, and Genesis.
Preview ActronAir GENESIS 15-17kW Package: Commercial Air Conditioning
Discover the ActronAir GENESIS 15-17kW Package, a high-performance commercial air conditioning solution designed for sustainability, efficiency, and seamless control. Featuring advanced technology like inverter scroll compressors and variable speed EC fans, this unit offers tailored comfort for Australian businesses.