STARCAM C26S User Manual

1. Software Download

Access www.eye4.so to download the application. Search for Eye4 in the APP Store, Android market, etc. Scan the QR code below to download.

[Image Description: A QR code is displayed for downloading the Eye4 application.]

2. Registration

For the Android/iOS application, click 'Register now', create a username and password to complete registration. Alternatively, accept third-party account authentication (no need to register).

3. Adding Cameras to Your Network

Note: If adding the camera via 'Scan QR Code' fails, choose the second method from 'Others' to add the camera.

3.1 Scan QR Code

Please power on the camera and wait for it to restart (approximately 30 seconds). The camera will announce 'Please use the app for Wi-Fi configuration' or 'Wi-Fi configuration is waiting'. If the camera does not provide any announcement, please reset the camera to factory default settings by holding the reset button for 10 seconds. It will then announce 'Reset completed, the device will restart soon'.

[Image Description: An illustration shows a VSTARCAM camera and a Wi-Fi router. Text overlay on the camera image indicates "WiFi configuration is waiting". Text overlay on the router image shows network cable connections. A red warning text overlay says "Please do not connect the network cable".]

Once the camera announces 'Please use the app for Wi-Fi configuration', click the 'Heard voice prompt' button. Enter the Wi-Fi network password your mobile phone is connected to, then click 'Confirm' to proceed.

[Image Description: Two mobile app screenshots. The first shows an "Add notes" screen with a QR code and a "Scan QR Code" button. A finger icon points to the "Others" button. The second shows a "Wireless Installation" screen prompting to plug in the camera and use the app for Wi-Fi configuration, with options for "Did not hear the voice prompt?" and "Heard voice prompt".]

During configuration, keep the phone and camera within 2 meters. Maximize your mobile phone's volume. Click the 'Send' button in the app to send the configuration signal to the camera.

After the camera announces 'Wireless configuration successful', wait approximately 10 seconds. The app will display the 'Add a camera' page. Click it to complete the addition.

Note: Place the phone close to the camera and set the phone's volume to maximum.

[Image Description: An illustration shows a camera and a smartphone with sound waves indicating signal transmission.]

Note: During this process, if the Wi-Fi configuration is reported as successful but the linking page does not appear, please return to the 'Add camera' page and select 'Others' → 'IP Camera' → 'Search in LAN' or 'Add manually' to link the camera.

3.2 Other Ways to Add

If no QR code can be found on the device body, choose 'Others' to add the camera.

Method One: IP Camera

1. Open the app, click the '+' icon in the top right corner, and select 'Others' → 'IP Camera'.

2. Select 'Wireless Installation'. Please refer to the 'Wireless configuration instructions' and the app's voice prompts to complete the setup.

Note: Please refer to steps ②, ③, and ④ from the 'Scan QR Code' section above to complete the 'Wireless Installation' settings.

[Image Description: Two mobile app screenshots. The first shows an "Others" screen with options like "IP Camera", "Smart Socket", "Smart Bulb", "Door Cam", "Smart Doorbell". A finger icon points to "IP Camera". The second shows an "Add Device" screen with "Wireless Installation" and "Others" sections, including "Search in LAN", "Manually add", and "AP mode adding".]

Method Two: Network Cable Connection

1. Power on the camera and use the network cable to connect it to the LAN port of the router. Ensure the router's yellow indicator light is blinking. Then, choose the 'Search in LAN' or 'Add manually' method under 'Others' to add the camera.

Note: Ensure your phone and camera are connected to the same router.

[Image Description: An illustration shows a camera connected to a router via a network cable, and a phone connected wirelessly to the router. Text overlay says "Please connect the network cable".]

2. Connect to the APP, click the '+' icon in the top right corner, and select 'Others' → 'IP Camera'.

[Image Description: Two mobile app screenshots. The first shows an "Add notes" screen with a QR code. The second shows an "Others" screen with options like "IP Camera", "Smart Socket", "Smart Bulb", "Door Cam", "Smart Doorbell". A finger icon points to "IP Camera".]

3.3 Search Camera in LAN

Click 'Search in LAN'. You can find all available cameras on the same router as your smartphone. If successfully added, the camera can be added similarly by other users (with different accounts). Note: Cameras successfully added to this account will not be searched again.

[Image Description: A mobile app screenshot showing the "Add Device" screen with options including "Wireless Installation", "Others", "Search in LAN", "Manually add", and "AP mode adding". A finger icon points to "Search in LAN".]

3.4 Add Camera Manually

After selecting 'Add manually', enter the camera's UID (15 digits, found on the label attached to the camera body) or scan the QR code on the sticker at the bottom of the camera. The UID will be filled automatically. Then, enter the camera's password to link the camera.

[Image Description: Two mobile app screenshots. The first shows a "Quick Setup" screen with a radar-like graphic. The second shows a "Wireless Installation" screen with fields for ID and password, and an "Add Camera" button. A finger icon points to the "Add Camera" button.]

Note: The linking page will appear after approximately 10 seconds. If it does not appear, please return to the 'Add camera' page and select the 'Add manually' method to add the camera.

3.5 Switching to Wi-Fi Mode (Post Method 2)

Note: After the camera has been added via Method Two, if you want the camera to function in Wi-Fi mode, follow the steps below:

1. In the app's home page, click the [...] icon in the top right corner of the camera view. Select 'Parameter Settings' → 'Wi-Fi Setting'. Select the Wi-Fi your smartphone/tablet is connected to, enter the Wi-Fi password, and click 'Done'.

[Image Description: Two mobile app screenshots of the app's home screen showing camera feeds. One shows a finger pointing to the [...] menu icon. The other shows "SD card playback" and "Parameters" options.]

2. Wait until the camera announces 'Please remove the network cable, the camera will restart'. Remove the network cable (keep the camera powered on).

Disconnect the network cable, the camera will restart automatically...

[Image Description: Two mobile app screenshots showing the "Basic Parameters" screen and the "WiFi Setting" screen. The "WiFi Setting" screen lists available Wi-Fi networks.]

Note: If the configuration fails, please consult the network cable connection method or try changing your router for configuration again.

4. Camera Parameter Settings

In the app's home page, click the [...] icon in the top right corner, access 'Parameter Settings' to get the following menus:

1. Basic Parameters: View basic camera information, configure wireless connection, change password, update firmware, restart, and delete the camera.
2. Video Preview: Configure night vision mode, horizontal and vertical mirror view, light mode, brightness, and contrast.
3. SD Recording: Check SD card capacity, set scheduled recording, motion detection recording, and choose whether to record audio (it is recommended to format the SD card before recording).
4. Alarm: Enable/disable motion detection alarm, configure alarm notification type and time interval. Motion detection alarm sensitivity is classified into three levels: 'low/medium/high'.

5. Online Support

If you have questions or difficulties using the product, or suggestions for our products, please contact us in the following ways: Click 'My' in the bottom right corner of the APP and click 'Online service' to enjoy high-quality online consultation services offered by our company.

[Image Description: A screenshot of the app's "My" screen showing options like "Account number and security", "Data Traffic", "Online service", "Help", "Settings". A finger icon points to "Online service".]

Frequently Asked Questions (FAQ)

How to reset the camera to factory default settings?

Answer: Press and hold the reset button for approximately 10 seconds to reset the camera. Default camera password: 888888 (To improve security, it is highly recommended to change the camera's password).

Tips for Wi-Fi Connection

Answer: The camera supports only 2.4G frequency signals and 802.11b/g/n Wi-Fi networks.

1. The Wi-Fi password should be less than 16 characters and cannot contain special characters like @ ¥ ! etc. We suggest creating a password containing only letters and numbers.
2. Please update the app to the latest version.

No Night Vision?

Answer:

1. Check if the IR function is activated.
2. Check if the IR LED is on.
3. Reset the camera to factory settings.
4. Update the camera to the latest firmware.

What to do if the camera image is unclear?

Answer:

1. Connect to the camera's web interface and adjust the image quality to HD mode.
2. Clean the camera lens with a cotton swab.

Service

For more help, consult the FAQ: http://FAQ.eye4.so. Or contact us at:

Hotline&QQ: 4006217868
E-mail: support@vstarcam.com
Skype: support3@vstarcam.com

Thank you for purchasing VStarcam products. If you have any issues, please do not hesitate to contact us.

This manual is based on Eye4 V5.0. Due to continuous APP updates, the manual description may not perfectly match the APP. We apologize for any inconvenience caused! We will continue to update the instructions to match the latest application.

Shenzhen VStarcam Technology Co., Ltd
www.vstarcam.com

Product Code: 3-05-01-007-4050