User Manual

1. Software Download

1. Go to www.eye4.so to download the APP.
2. Search "Eye4" in the App Store, Android Market, etc.
3. Scan the QR code below to download. [QR code omitted as per instructions]

2. Register

1. For Android/iOS APP, click on "Register now", create a username and password to finish registration.
2. Also supports third-party account login (no need to register).

3. Add Cameras to the Network

Note: If it failed to add the camera by the 'Scan QR code', please choose Method Two in the 'Others' section to add the camera.

3.1 Scan QR Code

Please power on the camera. Wait until the camera's reboot is finished (approximately 30 seconds). The camera will then say, "Please use APP for WiFi configuration" or "WiFi configuration is waiting." If the camera does not say anything, please reset the camera to factory default settings by holding the reset button for 10 seconds. It will then say "reset completed, device will reboot soon."

Visual Description: A diagram shows a camera on the left and a router on the right. The camera has a DC 5V input and an antenna. The router has multiple ports. An arrow points from the camera to the router, indicating a connection. Text below the diagram reads: "Please do not connect the network cable."

1. Enter the APP, click the "+" [add-icon] in the top right corner, then click on "Scan QR Code" to scan the QR code on the camera's body.
2. Once the camera says "Please use APP for WiFi configuration" for the first time, click the "Heard voice prompt" [speaker-icon] button. Then, enter the password for the WiFi network that your mobile phone is currently connected to, and click 'confirm' to proceed to the next step.
3. During the configuration, keep the phone and the camera within 2 meters. Maximize the volume of the mobile phone. Click the 'Send' button on the APP to send the configuration signal to the camera.
4. After the camera prompts "wireless configuration succeed," wait about 10 seconds. The APP will show the "Add Camera" page. Click on it to complete the adding process.

Note: Place the phone close to the camera and adjust the phone volume to maximum.

Note: During this process, if it prompts that WiFi is configured successfully but the binding page does not pop up, please return to the Add Camera page and select 'Others' → 'IP Camera' → 'Search in LAN' or "Manually add" to bind the camera.

3.2 Other Ways of Adding

If no QR code can be found on the body of the device, please choose the 'Others' option to add the camera.

Method One:

1. Enter the APP, click the "+" [add-icon] in the top right corner, choose 'Others' → 'IP Camera'.
2. Choose 'Wireless Installation'. Please refer to the 'Wireless configuration add instructions' and the APP's voice prompt to finish the setting.

Note: Please refer to steps ②, ③, and ④ in the 'Scan QR code' section above to finish the 'Wireless Installation' settings.

Method Two:

Please power on the camera and use a network cable to connect the camera to the router's LAN port. Make sure the router's yellow indicator is flashing. Then, choose the "Search in LAN" or "Manually add" method in the 'Others' section to add the camera.

Please make sure the phone and camera are under the same router.

Visual Description: A diagram shows a camera connected via a network cable to a router, which is then connected to a mobile phone. Text below reads: "Please connect the network cable."

After logging into the APP, click the "+" [add-icon] in the top right corner, then choose 'Others' → 'IP Camera'.

Search Camera in LAN

1. Click on "Search in LAN". You can find all available cameras on the same router as your smartphone. If added successfully, the camera can be added by other users (with different accounts) using the same method. (Note: Cameras that have been added successfully in this account will not be searched again).

Visual Description: The APP screen shows an "Add Device" menu with options like "Wireless Installation" and "Others". Under "Others", "Search in LAN" is highlighted, with a description: "You can take this method when the camera has connected to the same network with the phone."

The binding page will pop up after about 10 seconds. If it does not pop up, please return to the Add Camera page and select the "Manually add" method to add the camera.

Manually Add a Camera:

After selecting "Manually add", please input the camera's UID (15 digits, found on the label sticker on the camera's body), or scan the QR code on the camera's bottom sticker. The UID will be auto-filled. Then, input the camera's password to bind the camera.

Switching to WiFi Mode (After Method Two)

Note: After the camera has been added by Method Two, if you want to make the camera work in WiFi mode, please follow the steps below:

1. In the home page of the APP, click the "..." [menu-icon] in the top right corner of the camera. Choose "Parameter Settings" → "WiFi Setting". Select the WiFi network that the smartphone/tablet is connecting to, then input the WiFi password, and click on "done".
2. Wait until the camera says, "Please remove the network cable, camera will restart...". Remove the network cable (keep the camera powered on). The camera will reboot automatically.

Note: If setup failed, please refer to the network cable connection method or change a router to set up again.

4. Parameter Settings of Cameras

In the home page of the APP, click the "..." [menu-icon] in the top right corner and go to "Parameter Settings". You will see the following menus:

1. Basic Parameters: View the camera's basic information, set up wireless connection, modify password, upgrade firmware, reboot, and delete the camera.
2. Video Viewing: Set up night vision mode, horizontal and vertical mirror view, light mode, brightness, and contrast.
3. SD Recording: Check SD card capacity, set up scheduled recording, motion detection recording, and select recording sound or not. (It is suggested to format the SD card before recording to SD card).
4. Alarm: Turn on/off motion detection alarm, set up alarm notification type, and alarm time frame. The sensitivity of motion detection alarm is graded into three levels: "low/middle/high".

5. Online Support

If you have any questions or difficulties using the product, or suggestions for VStarcam products, please contact them in the following ways:

Click on "My" in the bottom right of the APP, and click on 'Online service' [chat-icon] to enjoy the high-quality online consulting services provided by VStarcam.

Visual Description: The APP screen shows the "My" section with options like "Account number and security", "Data Traffic", "Online service", and "Help".

FAQ (Frequently Asked Questions)

Q: How to reset the camera to factory default setting?

A: Hold the reset button for about 10 seconds to reset the camera. The camera's default password is: 888888. (To improve security, it is highly recommended that you modify the password of the camera).

Q: Any tips for WiFi connection?

A: The camera supports only 2.4G frequency signal and 802.11b/g/n WiFi networks.

1. The WiFi password should be less than 16 digits and cannot contain special characters like @, ¥, !, etc. It is suggested to use a password containing only letters and numbers.
2. Please upgrade the APP to the latest version.

Q: No vision at night time?

1. Check if the IR function is enabled or not.
2. Check if the IR LED is on or not.
3. Reset the camera back to factory settings.
4. Upgrade the camera to the latest firmware.

Q: What to do if the camera's picture is blurred?

1. Login to the camera's web interface and adjust the picture quality to HD mode.
2. Clean the camera lens with a cotton swab.

Service

For more help, please refer to the FAQ at http://FAQ.eye4.so.

Or contact VStarcam at:

• Hotline & QQ: 4006217868
• Email: support@vstarcam.com
• Skype: support3@vstarcam.com

Thank you for purchasing VStarcam products. If you have any problems, please feel free to contact VStarcam.

This manual is based on the Eye4 V5.0. Due to continuous updates of the APP, the descriptions in this manual may not exactly match the ones in your APP. VStarcam apologizes for any inconvenience caused and will continue updating the instructions to match the latest APP.

Shenzhen VStarcam Technology Co., Ltd

www.vstarcam.com

FCC WARNING

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

To maintain compliance with FCC's RF Exposure guidelines, this equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. Use only the supplied antenna.

FCC ID: 2AOJ2-C7837WIP